54 Reviews
Traveller Rating
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Excellent28
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Very Good15
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Good4
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Average0
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
My daughter had her 7th birthday there and was made a huge fuss of by all the staff - she said it was her best birthday ever.
So in summary a fantastic hotel, you have no worries at all about staying here.
Travel operator: JMC
The hotel is ideal for families with small children children were catered for from first thing in the morning until ten at night
Food was average for a three star hotel always plenty of food fresh and hot as well as fresh fruit
Location of the hotel was ideal for people with no mobility problems but if you have problems with walking it is a bit out of the way about thirty minutes if you are not so mobile and about fifteen minutes if walking is not a problem to the marina
I would strongly suggest that anyone who is looking for a holiday that is peaceful and quiet do not choose this hotel as it is definately a hotel where children are the hotels main concern
If children do not bother you then go and have a great holiday but remember this is only a three star holiday and does not therefore have the facilities that four star hotels offer I think that this reflects in the price that you pay
Travel operator: Thomas Cook
Room was very spacious and thoroughly cleaned every day. air conditioning comes without any additional charge and is very efficient. Kettle and tea/coffee making equipment provided.
Pool area spacious with lots of sunbeds, umbrellas and tables. Pool itself a good size with inflatables kept to a minumum and a separate children's pool with constant supervision by a lifeguard. Lots of daytime entertainment for both kids and adults with fantastic entertainment staff - all of them a credit to the hotel. Snack food available all day beside the pool and a useful "help yourself" to fresh water supply.
All the bar staff were very friendly - even had a night out with them on one occasion.
Entertainment - a different show every night with something for everyone, including audience participation!
Hotel in a good location for us - not beside noisy bars or discos and only a 5 minute walk from the beach (OK, it's across a busy road but there are pedestrian crossings!) The bars and discos only 10 minutes walk.
Booking up for a fortnight next September! We have never gone back to the same place twice!!
Travel operator: Thomas Cook
The hotel was immaculate, rooms were cleaned every day, fresh towels left and beds made daily.
The staff were lovely and friendly in resturant and bar.
The reps were great and provided us with a few laughs.
The entertainment started off excellent but as the week went on it got boring but they were trying to entertain a lot of people and I suppose you can't please everyone.
They catered a lot for families which was good.
The food was hit and miss at times but there was plenty of choice even for the most fussy eater.
Travel operator: booked on internet
First of all I must say we were told it is a 2 star hotel which did worry me. It has to be a three star at least. It was spotless, the rooms were spacious and clean, with air conditioning, t.v. tea facilities etc.
The maids made your beds every day and regularly changed towels. If you did not want to be disturbed just put the sign on the door and they will call back later when you change the sign. They were excellent like that.
All the staff in the hotel were there to help with even the smallest of things. The reps were there when ever needed and could not do any more to help if they tried.
At any time of the day there was never a shortage of sun beds or chairs. The pool and pool side was immaculate. The choice of food in the restaurant was excellent and you help yourself to wine etc. at the bar. There was enough choices to suit everyone. Only five minutes to the beach.
Two minutes to the bus stop where you can catch buses to go almost anywhere so much cheaper than the pre book trips. Just ask for a bus time table at the hotel reception desk. One way leads to the busy town and the other to the port and the old town.
There is also a laundry room which we found ideal as we stayed for 2 weeks. The hotel exchange rates are the best.
The only poor side I found was the entertainment. We went out most evenings which we did not mind as that is part of enjoying our holiday. I am a very fussy person and usually hard to please but on this occasion I was thrilled with this hotel and we are considering going back next year with my daughter, partner and grandson.
Travel operator: thomas cook
We joined in most of the daytime games which were very entertaining in themselves because of the crowd who made them all seem very exciting. A big thankyou to the entertainment team especially Chris, who we met last year, he was a fab entertainer, also Michaella, Dina, Marcio (ha ha ha) and Steve. If you didn't have fun with these guys it was your own fault for not wanting to. The kids entertainment was also great and the staff worked hard getting the little ones to join in.
The evening entertainment was an improvement on last year too. Some nights were professional acts (although the parrot show and karaoke twice during our stay was a little too much) and some nights were shows performed by the entertainment staff which were at times as good and professional as the 'pros'.
The pool was freezing at first but when you're dripping in sweat from the heat in august how refreshing. The little ones pool was shaded so great for paddling and no sun burn.
The hotel itself was very clean and the rooms basic but air conditioned for free. There is also a safe hire of 30 euros for two weeks. Towels and beds were changed frequently. Nothing was too much trouble for the staff. There was also irons that were available free of charge and a washer and dryer that was a payable service.
The downside to the hotel were the sunbeds which there were not enough of. (more adjustables please). If you wanted a sunbed you had to queue at about 8 in the morning. There were plenty of tables and chairs though.
The hotel itself is situated close to the bars, shops and the beach (which is across a main road). Once at the beach its great for relaxing with very shallow waters.
This hotel is more suited to families and not so much for the older teenagers. The evening entertainment finishes around 12 but if you need to carry on then its time to hit the bars.
During our stay 8 couples were there from the same two weeks of last year. That says a lot about the hotel in itself. We met some fantastic people and returned this year to meet some dear friends Mandy, Liam and Charlotte who we met last year, also hi to Bob and Linda, the two Daves and families and Steve, Tereasa and family.
We said we would not book up for next year but upon looking round we have opted for the same again. We feel its safe, clean, great food and close enough to everything we need for a holiday. all thats left to say is adios and roll on next august.
Travel operator: jmc
I am so depressed now I am back home knowing Im missing all the fun! The food in the hotel was really nice even though it was basic there was plenty there to choose from.
I really loved the staff there they were so friendly I felt like I had known them for years! The bar staff were great, my 17 year old daughter fell in love with Francisco and Leo which is why I think we made the most of the unlimited drinks!
The entertainment staff were excellent Steve, Dina, Michela, Chris and Marcio our evenings were never dull! My daughter was very fond of them all so it was very sad for her to come home! She is planning on moving to Alcudia and becoming an entertainment rep!
I cannot say anything bad about the hotel it was perfect and we will definitley see them again next year!!
Travel operator: jmc
Great smallish hotel with a lot of heart. Staff are very friendly and are keen to make your stay the best it can be. It's kept spotlessly clean by an army of cleaners, it's all inclusive so food and drink on tap all day (no evening snacks so shop at the supermarket or take Euros for the vending machines in the hotel if you tend to want that) and the entertainment is great. Yes there's the usual 'professional' acts, but it's when the entertainment staff are involved that makes it fun. From Mini Disco, with all the set dances which the kids love becoming expert in, the games, the diploma ceremony .... The best nights were the entertainment team's tribute nights - Grease, Blues Brothers, Dirty Dancing, Hollywood .... such energy, even after a full day keeping us occupied!
Join in during the day with all the events (archery, rifle or pistol shooting, french boules, etc) and you increase your chances of winning a diploma, hat, t-shirt or even a gold medal!!!! (it's so bad it's great!). You also get to make so many new friends, that it makes joining in all the more fun. Our thanks go to the fantastic entertainment team this year - Chris, Marcio, Steve, Michaela and Dina.
The JMC kids club is also great - the staff there are really committed and spend additional time with the kids. You can pay 40 Euros and the kids can go to 2 evening parties and one day trip. It gets them out the pool for a day and gives you 2 evenings free to relax - plus our 8 yr old loved the events and had a great time, so we didn't feel guilty. The normal daytime or early evening kids clubs are free (even when they take them to the beach) as are the hotel's kids clubs sessions.
The pool and baby pool are both big and cold! you need it with the heat in August and the kids don't feel it. The kids playpark near the baby pool is also ideal for kids upto about 10 really. It's sand based.
Rooms are big and clean - basic but with free individually controlled air conditioning. Plus satelite TV with BBC channels. Towels are changed daily if you want and bedding regularly. You can request further pillows, blankets, etc. Safety deposit boxes are 30 Euros per fortnight and 3Euro deposit. Balconies are small but come with a hanging rack for towels and clothes, etc to dry.
Food is fresh and plentiful. Kids have their own buffet and staff take pride in refreshing all the food very often. Restaurant staff are very friendly and make a fuss of the kids. Fresh fruit is available at every meal.
The hotel is between the harbour and the main resort, so it's not too built up. A chemist is 2 mins away as is a parade of shops, bars and supermarkets. The beach is 10 mins walk across a busy road. There is a waterpark close by and a go karting track.
Sunbeds are free and mostly are the fixed flat ones. There are also plenty of parasols available free. The queue for the beds starts at around 8am and they open the doors at 8.30 - so the very few adjustable sunbeds tend to go at this point. There are no sunbed mattresses, many people bought cheap lilos and used them on top of the sunbeds for comfort. There's a no reserving policy except during meal times (8.30 is breakfast time). Food and drinks are available around the pool area throughout the day.
Can't wait for next year - at least there's no anxiety about what the hotel will be like and as many of the hotel staff were the same this year as last year, we look forward to having a great time next year too.
Travel operator: JMC
Entertainment was brilliant for adults and kids alike both day and night.
Swimming pool and area cleaned every morning to a high standard,hotel cleaning staff seem to clean 24/7.
Food had a wide variety for everyones taste,and every thing was presented well and tasted great.
All staff was excellent in making you feel welcome and had a good sense of humour,and if you needed any help or anything doing it was dealt with straight away.
All we can say is that we will definately go back and highly recommend it to all.
Hope all at the hotel keeps up the great work as you should be a 3+star at least HAPPY HOLIDAYS
Travel operator: thomas cook
The hotel food was really good. Breakfast (cereals bacon eggs sausage beans black pudding also continental) Lunch and dinner (soup,salads fish meat potatoes chips puddings) Childrens section could have been better but plenty of choice on adults section.
Drinks all local spirits only, even special cocktail everyday for both adults and kids
Location near to water park, 10 minute walk to all bars and resturants (not that thy were needed). Beach 10minute walk.
Hotel staff very friendly. Hotel Entertainment team Excellent. (Marsio Steve Dina Alex Chris worked hard well done) Lots of games during the day. I would recommend people to join in all good fun. You can even win a medal or a marina hat!!!
Thought going on an AI entertainment would be rubbish but not at this hotel Parrot show, grease, magician, Flamenco (not the normal show, more like river dance)
Only one problem when we arrived their wasn't any sun beds left because people who had arrived before us put towels on them and left them on for the whole of there stay. Even when they went out for the day. I only have one thing to say to them. Its not as bad if they sat on the beds all day but to leave your towels on them then go out on a day trip thats out of order.
Would definitely visit this hotel again.
Travel operator: thomas cook
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