54 Reviews
Traveller Rating
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Excellent28
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Very Good15
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Good4
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Average0
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel was absolutely spotless and the cleaners were working all day to ensure that it stayed that way.
The two boys (7 and 5) played in the pool all day everyday and hardly wanted to leave the hotel. Our little girl (18 months) was hardly out of the pool either. There is a lifeguard on duty all day but obviously you need to keep an eye on the kids yourself.
The food was absolutely excellent, although there could have been more choice for the kids. Abdel the head waiter was a star as were all his staff, they are always going out of there way to play with the kids and make sure that they are having a good time. Several members of the restaurant staff stopped when they were not working and I was out walking our little one to make sure that she was alright. Although she fell in love with Abdel and was having a whinge when it was his day off.
The bar staff were very friendly and were also playing with the kids whenever they got time.
Marcio and Steve on the entertainment staff were working solidly all day making sure that people did not get time to get bored.
Overall this is an excellent holiday if you have a family, it probably wouldn't suit single people as it is all based around families.
Travel operator: Thomas Cook
The food good.
Hotel spotless.
Just like to thank the entertainment team of Steve, Marcio, Dina, Alexandra and Chris for all the fun and laughs and also the bar staff and kids world staff Josh, Nat, Gemma.
Already booked up for next year at this hotel that
Travel operator: Thomas cook
The food at the hotel was excellent, there was something for everyone to eat and the head waiter and his team made a big fuss with the children.
The pool is great although I think they should invest in a few more sunbeds as there was not enough to go round and there seems to be an 8.30am rush for them but there are plenty of tables and chairs.
The kids club reps are absolutely fabulous with the children. They have fun, fun, fun! When my son became ill they even gave him a card, which they all signed, and a present and were extremely helpful in arranging for a doctor to visit. The entertainment staff are also kept busy by arranging games everyday. They certainly all work hard for their money!!
The children made some lovely friends there and we did too! This is a very friendly hotel and I would book to go back in the future.
Travel operator: JMC
We could not fault anything the food was always fresh never just topped up. The cleanliness of the hotel was spotless and even if you had a request to the maids it was always done for you. The location of the hotel was fab as it was right in the middle so not far from the beach and not far from the resort centre but also quiet for you to get a good nights sleep as the bar closed at midnight but when you have children with you you are ready for bed by that time anyway especially after a day in the long hot sun.
I have never met any friendlier hotel staff in my entire stay as they accommodated your every need and you was alway greeted with a smile and a friendly hola.
Entertainment was unbeleivable also as there was always something going on and games and activities for you to join in with.
Travel operator: jmc
The staff worked very hard and the food was excellent with ice-cream and ice lollys available all day.
The entertainment was enjoyed by adults and children.
Travel operator: JMC
We made friends easily with the waiters- PABLO, PEDRO, ISMAEL(there really hot!) and Francesco (there was another but i didnt catch your name sorry) who were all fantastic!
The rooms were nice with a great views of the mountains and the pool. I dont really think there was any negatives about the holiday because it was just so lush!
The beach was only a couple of minutes walk away but it was great to see Alcudia whilst walking there! the facilities were all up to a good standard, and what was better is that we went when liverpool were playing in the final and we still watched it!
Was the best holiday ever and will defo be back soon
Travel operator: jmc
We had my wife's parents (both in their 60s) with us, so our requirements were varied, having to find something to please all ages.
The welcome we received was friendly and professional, we didn't ever see a member of staff without a genuine smile on his or her face, and the entertainment crew gave their best. Although our daughter wasn't old enough to join the kids club, they included her where they could safely do so.
The food was varied, freshly cooked and plentiful. The buffet was well-presented and kept topped up, so latecomers to the restaurant won't be disappointed. There were several choices of courses, salads, vegetarian, carvery roasts, casseroles, hot and cold desserts, cheeses and fruits every day. The toasters at breakfast time got a bit busy as there were only 2! Microwaves and sandwich toasters were also readily available, and the children's buffet had about 5 choices every day too! An abundance of highchairs for the little ones, and never a shortage of tables.
The rooms were adequate and very clean. Air conditioning is available, but you have to ask for remotes from reception. TVs in all rooms, but not many English-speaking channels.
The pool wasn't heated, so going in October the sea was warmer and we spent loads of time at the beach. We were very impressed to see a life guard on duty at the hotel the whole time every day, keeping a close eye on the children's pool and occasionally getting chucked in by one of the waiters! The main road to the beach is quite busy, and the crossings are a must, where most car drivers will happily stop.
Our only warning to those who have young children is to take some non-slip waterproof footwear for them around the pools as the tiles are new and very slippery. We bought our daughter some rubber-foam-type sandals at a local supermarket and they probably saved her plenty of bruises!
The evening entertainment starts with a junior disco, then a fill-in section of bingo, quiz or something similar, followed by the main act which could range from a talent contest (pretty naff), to a really
talented and professional show (acrobats or Four Tops/Temptations tribute group), but loads of variety.
Our week flew far too quickly and we wish we had booked a fortnight. We will definitely be returning, the sooner the better! We would recommend this hotel to anyone with children, whatever their ages.
Travel operator: Future Travel
We had my wife's parents (both in their 60s) with us, so our requirements were varied, having to find something to please all ages.
The welcome we received was friendly and professional, we didn't ever see a member of staff without a genuine smile on his or her face, and the entertainment crew gave their best. Although our daughter wasn't old enough to join the kids club, they included her where they could safely do so.
The food was varied, freshly cooked and plentiful. The buffet was well-presented and kept topped up, so latecomers to the restaurant won't be disappointed. There were several choices of courses, salads, vegetarian, carvery roasts, casseroles, hot and cold desserts, cheeses and fruits every day. The toasters at breakfast time got a bit busy as there were only 2! Microwaves and sandwich toasters were also readily available, and the children's buffet had about 5 choices every day too! An abundance of highchairs for the little ones, and never a shortage of tables.
The rooms were adequate and very clean. Air conditioning is available, but you have to ask for remotes from reception. TVs in all rooms, but not many English-speaking channels.
The pool wasn't heated, so going in October the sea was warmer and we spent loads of time at the beach. We were very impressed to see a life guard on duty at the hotel the whole time every day, keeping a close eye on the children's pool and occasionally getting chucked in by one of the waiters! The main road to the beach is quite busy, and the crossings are a must, where most car drivers will happily stop.
Our only warning to those who have young children is to take some non-slip waterproof footwear for them around the pools as the tiles are new and very slippery. We bought our daughter some rubber-foam-type sandals at a local supermarket and they probably saved her plenty of bruises!
The evening entertainment starts with a junior disco, then a fill-in section of bingo, quiz or something similar, followed by the main act which could range from a talent contest (pretty naff), to a really
talented and professional show (acrobats or Four Tops/Temptations tribute group), but loads of variety.
Our week flew far too quickly and we wish we had booked a fortnight. We will definitely be returning, the sooner the better! We would recommend this hotel to anyone with children, whatever their ages.
Travel operator: Future Travel
The food was second to none. It was excellent. There was everything you could ask for including fresh fruit, cereals at breakfast along with the traditional cooked bacon etc. The evening meal was even better although it's a shame that quite a few people didn't take notice of the "Gents must wear trousers for Evening Dinner" rule as many came in wearing shorts. On the whole though we were most impressed with the food and the restaurant staff.
The entertainment was a little tacky but enjoyable. The ABBA tribute band were excellent as were the Brazilian dancers. We did expect the mini disco to be a little more varied as it was the same dodgy Black Lace records in the same order every night. Also if I hear the Veo Veo song again I'm sure I'll go potty, it stuck in my head for days after returning home. The only qualm about the entertainment room was that it was far too smokey. Also there were numerous people smoking in the non smoking area. huh, we soon got them shifted. It needed more ventilation.
The bar staff were ace especially after working for what seemed like 14 hour shifts. Certain ones started at 10am and were stll there at midnight and still smiling and laughing.
As it was hot in October we were glad of the pool. Yes it was cold when you first got in but it was refreshing. The sea was warmer than the pool but it was still nice.
On the Saturday night there is a very loud disco across the road that goes on until 6am so we didn't get much sleep that night.
Generally we had an excellent time and would definitely go again. It was a brilliant honeymoon.
Travel operator: Thomas Cook
food ok but british we went to try spanish food and they only had a spanish night once a week.
staff were brill interacting with kids but entertainment was just average. Would go again though as it was very relaxing just sitting round the pool.
Travel operator: thomas cook
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