107 Reviews
Traveller Rating
-
Excellent27
-
Very Good29
-
Good19
-
Average11
-
Poor4
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
Great food - served pretty quickly.
Great entertainment - fun and lively and Fiesta fun team were brilliant and so were the Thomson kids reps - Shorty, Shaz and Loopy Lindsey were always very smiley and really nice
Pool lovely and big - I know everyone has said about the tiles and yes a few did come off. It's shame you had to be up so early or beds..You need more sunbeds
Kids preferred pool though as sea/beach had jellyfish. Pool well cleaned and lovely!
Lots of good activities in day. Cabaret with Fiesta fun team ... quizzes and 5 aside footy and play park in corner as well which is good, also an arcade room and pool tables and table tennis too which was super!! Also computers in reception to keep in touch with those at home were good!
Entertainment at night- 10 out of 10!! 4 bidden were great. We went out with them one night and with Craig and Kristy!!
Very clean -our rooms were cleaned often and as soon as we needed something it was done(broken plug and fixed before we knew it)
Great place, very central and everything around that you wanted. Bars, clubs, BCM restaurants (loved Tom Browns) and Jokers bar was good...there was a karaoke which we enjoyed!
Hotel staff very friendly,lots to do here, definitely would come back!!!!!!!! absolutely loved it ... Wish we got the Thomson CD now because we can't stop singing Thomson the dog.
Thank you Fiesta Tropico for a brilliant holiday !
We'll be back soon x
Loads more to say but I think people making complaints here are going over the top it was brilliant though I do think perhaps Magaluf is better for kids over 5!
I want come back!! X
Travel operator: Thomson
Our rooms were clean and we saw a maid most days. Our towels were changed three times a week and the bedding twice during our two week stay.
We were lucky as we had pool views and we weren't disturbed very often.every now and again we heard a drunken jungla resident who had lost their way (both hotels look the same in the dark with a few drinks on board)
I agree the beds weren't best and our fan did squeak a bit but after a few tiring days we were too tired to notice!
The hotel was just the right distance from everywhere close but not too close if you know what i mean! Five to ten min walk from the beach which means you get no sea breeze.again we has pool views so we didn't hear bcm or benny hills etc
We found that the fiesta reps (craig kirsty and clare) were excellent. Our kids preferred them to the thomson reps (sorry!)Fiesta activities for the kids throughout the day and an excellent pool! The big pain as everyone should know by now is the sun loungers! We sent the mother in law down every morning for loungers (sorry...again!)Camping out for them starts about 7.30am.most people insist on getting them for their kids but they don't sit still enough to need them really.well worth popping out and getting them lilos like someone else suggested.
Can't really fault our holiday.....the day after comming home we booked to go again next year!it's now november and the kids are listening to their fiesta cd (veo veo etc) again...hasn't been a week since we came back that they haven't wanted to listen to it! Wish we had bought the thomson one too though as we miss thomson the dog
!
Travel operator: thomson
The bad things are well where do I start....
The rooms air conditioning is very poor. You are probably right to ask for a pool view because the fiesta jungle hotel doesnt sleep!
We can't say much because we were a rowdy crowd but dont blame us blame Thomson for putting us in that hotel. When we arrived in the early hours of the morning we were not given any directions on how to get to our rooms or where we could find a lift so we pulled our suitcases up the stairs.
I can't believe so many people are complaining about the noise over there....what do you expect-its Magaluf!!!
If you want a sunbed over there you are best to sleep on them the night before or you wont get them. On one occasion we managed to get beds and went away for breakfast.
On returning we found that someone had stolen one of them.
Travel operator: Thomson
There is entertainment every night we didn't see 1 bad show.
There is kids clubs for children from 3-12 with activities going on through the day for everyone to join in.
The beach is 5 mins walk if you prefer with plenty of bars along the front if you get thirsty.
We found the hotel and the ones around us quiet at night with no trouble or noise.
Marineland is great for the kids with dolphin, sealion and parrot shows penguins, toucans, lizards, flamingos and other things to see its about 10 mins and a few euros on the bus or about 8 euros in a taxi.
We will most definatly be going back there around the same time next year or about September as Magaluf and Tropico will be mega busy in peak season.
Travel operator: Thomson
The rooms were very clean and the swimming pool was very big and there weren
Travel operator: thomson
We had to eat in a sister hotel across the road the food there was bearable and limited in choice.Our room was overlooking the cooking extractors of various resturants in the main road so we could not have the patio doors open(Like living over a fish & chip shop).
The toilet had urine in it, this is because it didnt flush properly and the fridge was rusty and yellow it had a horriable smell and a black mould in the seal.
We asked to be moved only to to be told the hotel policy was to only move two rooms per week and we would be eighth on the list. One of the lifts to our cell made a loud thump when between floors after this we always used the stairs.
We asked to move to a different hotel but Thompson policy is for you to pay the Full brochure price along with admin charges and supplements so it is not really a viable option.
We did change Hotels my Daughter booked it for us from the UK we got a taxi and left this hotel after 2 days. It was geared for people who I can only assume have a low standard and let their children do as they wish without consideration for any one else.
Leaving the hotel was like walking through a school playground with no supervisor on duty, children smoking, swearing and spitting, these may well be in a minorty but I feel sorry for the hotel staff and decent people who might book this hotel what must they really think of the English people that carry on in this manner.
Needless to say I did not see any entertainment in this hotel. The reps only seem to help with things like booking a cab, telling people where to by a plaster or arranging a coach visit and drooling over peoples children but do not like it when you complain and only put barriers in the way of resolving problems like moving hotels.
This hotel does not accept bookings without children (per broucher)so why send two adults with no children here on a late deal and if my children were young I would still steer well clear of this Hotel.
In my view this is not worthy of 3* rating.
Travel operator: Thompson
The beds were chained up till 8.30 every morning and people queued up next to the beds to wait for them to be unlocked, when they did it was a mad rush to grab one and put it where you wanted it. If we couldn't get beds when we got up we went to the beach.
The staff were great when we arrived I noticed that the lock on the patio door was broke I reported it to reception and within 5 minutes it was repaired.
We did not use the entertainment as we went outside.
Travel operator: Thomson
The position of our room overlooking the pool ( lit up at night! ) made our holiday.... if it had been round the back looking over road/delivery bay etc like some of the other balconies it would of ruined the holiday for me!!!
Entertainment was very bad the week we were there , which was disappointing
Would not choose this hotel in mid summer as Magaluf gets very loud July/Aug !!
Travel operator: Portland
Staff are great and the daytime entertainment provided by the hotel staff far outweighs the amount Thomson provide.
Must have one of largest swimming pools in Mallorca, but there are too few sunbeds.
The onsite snack bar is fine for snacks but there is so many places to eat nearby very rarely used it.
very friendly atmosphere amongst guests, most people pass on inflatable pool toys on the day they are leaving.
Going back next year and my 6 year old is already talking about it. (wont be superfamily though next year, no great loss see above)
Travel operator: Portland
The staff and particularly the reps were excellent and kept us well entertained. Also professional acts did regular shows - most of them were very good. Our 2 year old also loved the mini disco that they did each night.
The location is excellent for famalies, close to the beach and plenty of family bars but far enough away from the louder end of Magaluf.
Food in the Red Lion was OK but didn't eat there very often. Tom Browns, 5 mins walk away, was very good particularly for kids as the staff are excellent and keep the kids entertained. Benny Hills is also good for families.
Definitely go to pirates - One of the highlights of the holiday. Marineland was very good and western water park is very good, particularly for kids who want entertaining and maybe can't go on the bigger slides.
Also worth a walk into palma nova during the day for the excellent beaches and on a night for some good resteraunts and shops.
I'd definitely reccommend Magaluf and the Fiesta Tropico.
Travel operator: Thomson
Ask a Question
Got a question? Ask our community of over 1.5 million users.