107 Reviews
Traveller Rating
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Excellent27
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Very Good29
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Good19
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Average11
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
I would not of been able to go there self catering with a view to cooking for the family for the whole time as the kitchen was very very basic!
The hotel was very clean, we ate in the Sahara across the road and the food was lovely, although the children were very limited to what they could eat, but my children are quite fussy and don't like fancy foods. They enjoyed the breakfasts as they had plenty to choose from.
The location was excellent, just a short stroll to the beach and plenty of shops along the way. The pools were fantastic a few missing tiles but we all came home without getting cut feet!
The pools were very cold but once you got in it was fine. The Hotel staff and Reps were excellent nothing was too much trouble for any of them. The Entertainment team worked very hard during the day and evening, they were a great friendly bunch, special mention to Claire, Craig and Pippa.
The kids were entertained all day and there was always something going on. The evening entertainment was great, we enjoyed the Quizzes and shows that were put on. Warning -the Country Fun Show was very nerve racking!!
Plate spinning and knife throwing which you thought was going to go wrong at any minute! But it didn't and it was very good.
Travel operator: Portland
The entertainers were really good especially Craig he was great with kids and adults alike! The girl I can
Travel operator: thomson
Don't expect any sleep during the hour's of darkness.(Unless you can sleep through shouting, swearing,banging about the corridors and screeching). Top mark's for the worst place we have ever been.
Would we return? Not if they paid us!!!
P.S. if you do end up here the beach is still great.
Travel operator: airtours ?
Travel operator: Thomsons
When we first got there we were placed in a room directly above the nightly entertainment...I thought we had arrived in hell, but as soon as we spoke to the staff, they moved us to a lovely quiet room at the other side of the complex, they really were lovely.
What more can I say than that we had a fantastic holiday and had not been back home a week before we booked for next year.
All the staff were brilliant, our little girls absolutely loved the mini disco, we are still playing the CD we bought now!
Tom Browns is fantastic, wonderful food, colouring activities and highchairs for the kids and lovely friendly staff.
We can't wait for next September!
Travel operator: Portland
We have never had any problems with cleanliness. Bedding changed twice weekly, rooms basic but overall comfy as you only slept in your room you were never in it during the day.
Hotel location - You couldn
Travel operator: portland
Travel operator: Tompson
Travel operator: thomson
the pool was very big and clean.in some places there were tiles missing from the floor but werent dangerous in any way. getting sunbeds was good for people who get up early but after 9oclock no chance of getting them.
entertainment was good during the day. water aerobics and loads more. on a night good for kids up until 90clock, mini disco and bingo. good adult entertainment too, hypnotist, dukes jukebox, grease and mr and mrs fiesta. all good fun.
Travel operator: Thomson
On the subject of safety, please ensure you get a safety deposit box in your room (safe), whilst we where there, 15 apartments got broken into and ransacked, a number of the apartments were entered using a key as they were found to be locked up again after the event! The police came but were not interested and Thomsons didn't want to know either, I asked why they hadn't let us know about this problem of break-ins as it turned out they had been going on for a very long time, and I was greeted by, What, and have 2000 unhappy people on my back. I would have expected the reps to be honest with us at the arrivals meeting and let us know about the safety issues of the pool and the burglaries, needless to say, neither were mentioned by the Reps.
Travel operator: Thomsons
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