85 Reviews
Traveller Rating
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Excellent32
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Very Good37
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Good14
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
15 years 5 months ago
second time at this hotel, the rooms are a good size and equiped with good size fridge and TV (with bbc and itv )the rooms are cleaned daily with fresh towels.
The hotel has 6 floors and 3 lifts and is located on a 1 in 4 hill 200 mtrs from the beach Not for people with poor mobility, we spoke to other people who were never told about this hill and had to have taxi's up and down.
Staff are very friendly and very obliging.
entertainment great for the kids, but as two adults we did not bother.
I have left the food till last, because I dont know what some people want; breakfast has so much choice for all tastes incuding vegiterian the chef will even cook you an omlette while you wait, a choice of 4 types of bread rolls baked fresh on site.
dinner has even more choice to suit everyone angain the chef will slice your roast beef or ham of the bone the sweets and fruit to much to mention.
My wife and I have stayed in some much higher star rated hotels but they lack the one thing the Torrenova has Atmosphere.
The hotel has 6 floors and 3 lifts and is located on a 1 in 4 hill 200 mtrs from the beach Not for people with poor mobility, we spoke to other people who were never told about this hill and had to have taxi's up and down.
Staff are very friendly and very obliging.
entertainment great for the kids, but as two adults we did not bother.
I have left the food till last, because I dont know what some people want; breakfast has so much choice for all tastes incuding vegiterian the chef will even cook you an omlette while you wait, a choice of 4 types of bread rolls baked fresh on site.
dinner has even more choice to suit everyone angain the chef will slice your roast beef or ham of the bone the sweets and fruit to much to mention.
My wife and I have stayed in some much higher star rated hotels but they lack the one thing the Torrenova has Atmosphere.
Travel operator: Thomsons
Recommended
16 years 1 month ago
2nd time in this hotel, 5th stay in a "Marina" Hotel
I'm afraid to say the standards are slipping, they are cutting costs and it shows.
The one thing I can't complain about is the breakfast, there's everything you could want. Poolside snackbar which used to be very nice now has a limited menu, Beefburger,Cheeseburger,Pizza,Chips and Curly Fries, none of which are cooked very nice.
Evening meal was OK but bland and a lot of odd mixtures which didn't really go with anything. Service was poor, tables weren't set properly, or cleared quickly enough and buffet wasn't replenished quickly enough. And I know it's not the hotels fault but why do people let their kids run around a dining room !
Not going to comment much on the entertainment because it's a hotel geared up for families and I'm sure it was great for the kids, we went out most nights, to escape the "Fishes and Cardboard Boxes" and to avoid getting ripped off at the bar, Although bar staff were very friendly.
And don't listen to anybody - it is up a steep hill, not an incline (good thing is it's about 3 or 4 euros in a taxi from Magaluf/Palma Nova).
Was surprised how many people were there on a cheapie like us, 3 years ago you wouldn't have got a late booking in this hotel,it was worth
I'm afraid to say the standards are slipping, they are cutting costs and it shows.
The one thing I can't complain about is the breakfast, there's everything you could want. Poolside snackbar which used to be very nice now has a limited menu, Beefburger,Cheeseburger,Pizza,Chips and Curly Fries, none of which are cooked very nice.
Evening meal was OK but bland and a lot of odd mixtures which didn't really go with anything. Service was poor, tables weren't set properly, or cleared quickly enough and buffet wasn't replenished quickly enough. And I know it's not the hotels fault but why do people let their kids run around a dining room !
Not going to comment much on the entertainment because it's a hotel geared up for families and I'm sure it was great for the kids, we went out most nights, to escape the "Fishes and Cardboard Boxes" and to avoid getting ripped off at the bar, Although bar staff were very friendly.
And don't listen to anybody - it is up a steep hill, not an incline (good thing is it's about 3 or 4 euros in a taxi from Magaluf/Palma Nova).
Was surprised how many people were there on a cheapie like us, 3 years ago you wouldn't have got a late booking in this hotel,it was worth
Travel operator: Portland
Recommended
16 years 1 month ago
this is the fourth time in a row that we have stayed here and cannot wait to go back next year!the food was a big improvement on last year, the hotel foyer is clean and impressive and the staff are excellent.cannot really comment on the entertainment as we were spoilt for choice with palma nova and magaluf more or less on the doorstep. yes there is a hill,nothing to worry about unless you are not very mobile or have to push buggies or wheelchairs.
Travel operator: portland
Recommended
16 years 1 month ago
This is the 2nd year we have stayed in this hotel,I feel it wasnt as good as last year.The food at night time was not that good but i always found something to eat there was not a good selection of veg just chips every night,We stayed in a family suite and it was really good anyone going there with 2 or more children i would recommend,It was like having 2 normal size rooms,The hotel is at the top of a hill and it does get a bit to much when you have been for 2 weeks,Hotel is spotless cannot fault that and the kids club was good.
Travel operator: portland
Recommended
16 years 3 months ago
We were looking forward to this holiday and had heard all the horror stories about queuing for sunbeds (even though it is not allowed) so on the first day we did not queue and you can easily get a sunbed if you go down at 10.00 like we did however, if you want an umbrella then you have to queue as there are only 50 for the whole resort and to say there are well over 600 rooms that seems quite bizarre. The hotel was clean and the staff were helpful, however if you dont have children with you then the entertainment is non existant. The activities around the pool during the day are basic, quizs and water polo. and at nights they say that until 10.00 the entertainment is geared round the children and after that it time for the adults, that is not true most nights they had an act on and although some were good you could not see anything as the area were the entertainment was is quite a small area, 90% of the children were still up and running around on two occasions I had drinks spilt with kids running around and we had to dodge them whenever we entered the foyer. The thompson reps also put on a show 3 times and I must admit that although they tried the shows were laughable, badly choreographed none of them did the same steps, the costumes were badly fitting. All in all if you have children then this is the ideal place if you dont then its not worth the money as there is nothing for adults/teenagers to do and to be honest they dont try to cater for you either. Now to the food it was basic but plentiful, one thing we did notice was that the roast from the night before was always recooked the night after and a sauce placed on top to disguise the fact that it was old food and they have obviously never heard of vegetables as these were few and far between.
Travel operator: Thomposn
16 years 3 months ago
The hotel and rooms where clean,the staff where very helpful and polite at all times,I agree with the other comments about the pool and sun beds I never queued once but easily got three sun beds each time I went there my 12 year old son loved the games that where put on for the kids so he would rather stop around the pool than go to the beach.
The breakfasts was very good and the evening meal not far behind that,but I'm not a fussy eater,but my wife and son are and they did not complain.
I have stopped at Marina hotels before so I knew of what quality to expect and they did not let me down.
we did the Pirates show and the western water park while we where there and found them great family fun.
The beach is about 8 or 10 minutes away down hill, which was not a problem for us,it was a clean bleach,it costing 3 euro for the sun beds.
The breakfasts was very good and the evening meal not far behind that,but I'm not a fussy eater,but my wife and son are and they did not complain.
I have stopped at Marina hotels before so I knew of what quality to expect and they did not let me down.
we did the Pirates show and the western water park while we where there and found them great family fun.
The beach is about 8 or 10 minutes away down hill, which was not a problem for us,it was a clean bleach,it costing 3 euro for the sun beds.
Travel operator: Thomson
Recommended
16 years 3 months ago
We have just returned from a 2 week holiday at the Marina Torrenova and agree with a lot of the previous comments made. Here are some of our comments to add to the pot.
Standard room sizes are small for four occupants and consist of 2 single beds, a sofa bed and pull out bed. The pull out is only 5ft long and only suitable for a small child under ten NOT twelve as listed. With the bed out there is no floor space at all between all beds. Do yourself a favour and book 2 rooms, an extra room cost us under
Standard room sizes are small for four occupants and consist of 2 single beds, a sofa bed and pull out bed. The pull out is only 5ft long and only suitable for a small child under ten NOT twelve as listed. With the bed out there is no floor space at all between all beds. Do yourself a favour and book 2 rooms, an extra room cost us under
Travel operator: Portland
Recommended
16 years 3 months ago
great
Recommended
16 years 5 months ago
This is our second stay at this hotel and we feel it has gone downhill a little. The hotel rooms were spacious and very clean, however the communal areas were covered in ants, as were the balconies.
The food was ok.Breakfast you could not fault,but evening meal was sometimes a vast array of strange dishes that did not go with anything else.
The hill does not get any easier,especially if like us, you like to go out and about several times a day-and it is definately a hill,not an incline!
The hotel staff are brilliant. They all speak very good English and are a lot more helpful than the reps!
The food was ok.Breakfast you could not fault,but evening meal was sometimes a vast array of strange dishes that did not go with anything else.
The hill does not get any easier,especially if like us, you like to go out and about several times a day-and it is definately a hill,not an incline!
The hotel staff are brilliant. They all speak very good English and are a lot more helpful than the reps!
Travel operator: thomson
Recommended
16 years 6 months ago
Went for a long weekend - and how it dragged. Weather didn't help whilst UK was balmy, we flew out to rain and cool temperatures - nice.
Great test for a hotel / resort is when it rains - what is there to do. Your options in this area are drink yourself silly or go and get some junkfood in a local bar whilst watching 'Only Fools and Horses'.
Whilst I had no real gripe about the hotel in general, the walls must be the thickness of a sheet of A4 paper. Our neighbours came in in the middle of the night on the first evening and whilst they weren't particularly loud, I could hear almost every word they spoke. They moved out the next day and looking forward to my next night of lost sleep, the majority of it was spent with a pillow over my head trying to drown out the new occupiers snoring sound. If you like a bit of P&Q - this isn't the hotel for you, but probably one of the best of a bad bunch in this area full of 'Stags & Hens' who have turned this part of Majorca into Little Britain.
At the end of the weekend, I expected Johnny Vegas to appear around the pool, but finally realised I was in Majorca and not in an episode of Benidorm. Each to their own I suppose! Decent breakfast though.
If you are looking for something with a bit more class try Portal Nous or Cala D'Or.
Great test for a hotel / resort is when it rains - what is there to do. Your options in this area are drink yourself silly or go and get some junkfood in a local bar whilst watching 'Only Fools and Horses'.
Whilst I had no real gripe about the hotel in general, the walls must be the thickness of a sheet of A4 paper. Our neighbours came in in the middle of the night on the first evening and whilst they weren't particularly loud, I could hear almost every word they spoke. They moved out the next day and looking forward to my next night of lost sleep, the majority of it was spent with a pillow over my head trying to drown out the new occupiers snoring sound. If you like a bit of P&Q - this isn't the hotel for you, but probably one of the best of a bad bunch in this area full of 'Stags & Hens' who have turned this part of Majorca into Little Britain.
At the end of the weekend, I expected Johnny Vegas to appear around the pool, but finally realised I was in Majorca and not in an episode of Benidorm. Each to their own I suppose! Decent breakfast though.
If you are looking for something with a bit more class try Portal Nous or Cala D'Or.
Travel operator: Thomson
Recommended
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