We stayed at the torrenova marina hotel in palma nova. What a fantastic holiday we had, our ages were from 6yrs to 50+ and we were entertained every night and what a delight to see the children and adults joining in the fun in the evening and daytime and winning Tshirts, cocktails, champagne. Man bags.

Food glorious food it was exellent, someimes you had to ask what some of the food was as no signs to say.

Staff were really good and speak English which was good for the kids.

Take the kids to Kathmandu in Magaluf which is a 10 minute walk it's a upside down house they'll love it if you go early they stamp your hand so that you can go back later on in the same day it's open till midnight.

The hotel faces onto palma nova so it's quiet but you have a choice of 2 beaches.

Have just returned from a week staying at this hotel and would definitely recommend it.

The hotel is spotless everywhere you go and your rooms are cleaned every day. We all thought the food was great, there was so much choice for breakfast and for dinner, and the quality was good. As well as a separate children's area, there is also a vegetarian section which is excellent - my sister is a vegetarian and there was plenty for her to choose from, in fact many of us preferred the food in this section! The puddings were also very good - there were several mousses/jelly type things every day plus fruit, selection of cheeses, fruit, ice cream, cake and one or two hot deserts eg apple crumble, bread & butter pudding which were very popular. The staff were very efficient when a particular food or cutlery ran out, it was replaced quickly. The only problem was getting a drink at dinner time, I was never asked once if I wanted one and when my husband asked the waitress didn't understand him, so we ended up bringing our own bottles of water and no one said anything.

The kids club and creche are both excellent, my two (aged 2 and 6)loved going. The creche is for under three's and costs 15 euros but the kids clubs are free apart from a couple of euros for some of the sessions.

We didn't really see much of the entertainment as we prefer the beach to the pool and it was too late to keep the kids up to watch it in the evenings, preferring to sit on the balcony with our drinks. There is a kids disco and games at 8.30pm for an hour which was good.

As for the location, we did not find the hill a problem, I was expecting it to be much worse from the reviews I'd read. My Dad who is in his early seventies found it a bit tough sometimes but only because he has a bad back, but my 2 yr old walked up it without a problem.

I would definitely recommend this hotel if you have children, if you don't then be prepared as it is full of kids everywhere you go. And we weren't there in the peak season so I can't imagine what it's like in the summer!

I found the hotel to be very clean and comftable. Although from the beach its a mission to get up the hill with a pushchair i lossed sum calories im sure! The hotel staff where very friendly and always helping. The reps were excellent especially Joff ive never seen someone so comftable with kids of all ages he was just fantastic.
The entertainment was brilliant especially for the kids they loved it we in particular like the way everyone of all ages could get involved.
I have already decided to return in 2 years time when my daughter is a bit older.

This hotel was spotless and our rooms where cleaned every day,

We did not spend any time in hotel as the entertainment was not that good, we enjoyed the beach which was at the bottom of a hill which we found ok even with a pushchair,

The food was great and the breakfast were good as well, the staff where friendly and the reps was as well we would go back to Palma Nova but not to this hotel.

This hotel was fantastic. I would recommend it to anyone wishing to have a nice quiet holiday. It is located in between Palma Nova and Magaluf so you can have the quiet life or the "full-on" holiday.

The hotel was the cleanest I have ever seen. Cleaning staff were in the rooms every day making them so nice to come back too at the end of each day.

The food was excellent with a choice for all tastes. There was 5 choices of main course, a childrens corner with a great selection and also a carvery. There was british sausages and bacon for breakfast along with all other items usually found in a full english breakfast. Plenty of friut available at all sittings.

The hotel is also up a hill so is not suitable for anyone with walking difficulties. We had 2 kids with pushchairs and got used to the hill after 2 days.

The staff were the friendliest and happiest we have met.

The entertainment we saw was good, but to be fair we didn't stay in the hotel each night.

I am considering booking this hotel for next years September holiday again. Excellent value for money

Food - Fantastic selection and worthy of 4* in my opinion. I have 2 extremely fussy kids and they both found plenty to eat. The only bug-bear was the time of evening meal. Doors dont open till 6.30 and my kids were ready for food at around 5-5.30. Would have been better to have an earlier kids evening meal as an option.

Cleanliness - Very clean, maids were round every morning and did a thorough job of our room even with 2 messy kids they managed to make it look presentable each day!!

Location - the hill is steep and can be hard going but we preferred to be away from any noisiness from bars etc. We arranged our own excursions to waterpark/pirates etc and taxis cost us around 5-6 euros each way & they were plentiful and the drivers polite.

Hotel staff - very friendly and efficient. Seemed to work long hours as the same 2 seemed to be on the desk whatever hour we passed.

Entertainment - extremely good. Kids were thoroughly entertained and the evening adult entertainment was of a good quality too. My kids didnt use the kids club as there was plenty to do throughout the stay although other kids seemed to enjoy them.

The only other thing i would warn about is the price of ice-creams and drinks are quite expensive but the food seemed to be good value at lunchtimes.

I would quite happily visit this hotel again or another superfamily property without question.

P.s. We booked our flights with 1st Choice and the hotel separately with Thomson and saved over

Entertainment was rubbish and reps were no better.

In contrast, hotel staff were very friendly and helpful. Food was excellent on most nights with roast carveries at dinner and "proper" back bacon at breakfast.

The big concern however was about their fire precedures. The alarm went off when we were there at midnight, and we found then that at the end of the fire escape is a 3 foot drop to the ground. I had to help older people and young children off the escape to safety otherwise many might have been injured. Also hotel refused to call the fire brigade insisting it was a false alarm ! Not very reassuring.

Booked a TTTT Superfamily Holiday to either Puerto Pollensa, Cala Bona or Sa Coma but double-booked, stitched-up and sent to TTT Fiesta Tropico in Magaluf. Refused to stay and sent here. Not at all what we booked but Hotel clean.

Staff friendly.

Food good and Entertainment okay.

Pool area very disappointing. Very crammed and sunbed situation a joke. Sun blocked out for half of the day due to the height of the hotel and surrounding trees. Kids loved it and all in all probably good value for money.

Would not go again but nothing to do with hotel just location - to near to Magaluf. Drinks very expensive, especially for the kids. Pint of local lager - 3.80!!!

Absolutely excellent for cleanliness. The rooms were cleaned and made up everyday. We had three young children with us and they made their mess disappear.

The maids were lovely very friendly and would have done anything for you.

The hotel itself was spotless and always kept very clean including the pool and the area around it.

The food was excellent a lot to go around there was even a kids corner with sausages,chicken nuggets,fish fingers etc. the kind of food you would get back home.

The hotel was on a slight hill but it didnt bother us because we found the entertainment was brill!! and didnt need to leave hotel only to shop and see professional shows i.e pirates.

The staff couldnt have been nicer as well as the entertainment team they really made the holiday.

We will be returning to this hotel twice in 2007 as we have three children one of whom has spina bifida and we found this hotel very very accommodating to our son.

We had an absolute whale of a time and would recommend this hotel too anybody wanting a real family holiday!!!

100% to this hotel and its staff!!!

Pool and sunbed area far too small for the amount of guests leading to embarrassing early mormning queuing and rush for sunbeds.

Entertainment was non stop "Agadoo" from 11am till midnight! with extremely loud noise outside rooms making sleep/siesta impossible.

Food was unimaginative, repetitive and reminiscent of school dinners. Nothing Spanish.

Location is more Magaluf than Palma Nova!

Hotel staff friendly and efficient.

Entertainment staff irritating.