85 Reviews
Traveller Rating
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Excellent32
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Very Good37
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Good14
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 5 months ago
we stayed in the Son Balo in C'an Picafort in Sept which was a super family hotel and had an excellent time so on return to the UK we looked for another super family hotel in majorca and with its top rating and gold award we choose the marina torrenova!
What a dissapointment in comparison to the holiday 9 months earlier on the same island.
The professional entertainment was great but the reps shows and the hotel staff shows were pathetic.
The hotel has the highest priced drinks I found in the resort the whole point of a super family is for the family to stay at the hotel and be entertained(only if you have lots of money or don't drink
What a dissapointment in comparison to the holiday 9 months earlier on the same island.
The professional entertainment was great but the reps shows and the hotel staff shows were pathetic.
The hotel has the highest priced drinks I found in the resort the whole point of a super family is for the family to stay at the hotel and be entertained(only if you have lots of money or don't drink
Travel operator: thompson
19 years 5 months ago
Stayed at Marina Torrenova with family for 2 weeks in June 2005. Found hotel to be generally quite clean apart from awful smell continously coming from toilets near Thompson reps desk - must'nt have used enough bleach!!.
Food was really tasty with a good variety but seemed to be a bit mad with people ducking and diving. Drinks were an absolute rip off.
Better off going to the Bristol bar behind hotel or bringing drinks in from supermarket. Pushing the pram up and down the hill was'nt too bad as it counter acted the alcohol intake and kept the fitness levels up.
Reception staff and bar staff were friendly as was the lifeguard who was smashing with our little boy.
Entertainment was in our consideration very poor with the Thompson reps and Marina entertainment staff putting on very naff shows.
Really for the money you pay Thompsons should be putting on professional entertainers every night - this point we found very disappointing.
A point of caution - over a 2 week period numerious items of clothing went astray from my in laws room - even out of the cases!!
Food was really tasty with a good variety but seemed to be a bit mad with people ducking and diving. Drinks were an absolute rip off.
Better off going to the Bristol bar behind hotel or bringing drinks in from supermarket. Pushing the pram up and down the hill was'nt too bad as it counter acted the alcohol intake and kept the fitness levels up.
Reception staff and bar staff were friendly as was the lifeguard who was smashing with our little boy.
Entertainment was in our consideration very poor with the Thompson reps and Marina entertainment staff putting on very naff shows.
Really for the money you pay Thompsons should be putting on professional entertainers every night - this point we found very disappointing.
A point of caution - over a 2 week period numerious items of clothing went astray from my in laws room - even out of the cases!!
Travel operator: Portland
19 years 5 months ago
Very clean with friendly staff.
The food was good but it was very packed and chaotic so you had to pick your time. Reminded us of a playground with lots of crying kids so we found it best to eat outside. Much calmer. Lots of choice with the food and we never went hungry.
My daughter loved the mini disco but found the entertainment started a bit late and it was so-so. A bit tacky some nights.
My husband joined the early morning queue for sunbeds from 7am for 8.30am door opening just so we got a decent seat. I counted 67 bodies doing a 100m sprint for sunbeds and was surprised that nobody got hurt.
Lovely clean pool and with a lifeguard present at all times.
I would not visit in the high season but would recommend this hotel if you have very young children. I would prefer a quieter hotel, as at times it reminded us of a mini Blackpool. Sorry!!
Visit the Pirates show, it is worth every penny and a great night out
The food was good but it was very packed and chaotic so you had to pick your time. Reminded us of a playground with lots of crying kids so we found it best to eat outside. Much calmer. Lots of choice with the food and we never went hungry.
My daughter loved the mini disco but found the entertainment started a bit late and it was so-so. A bit tacky some nights.
My husband joined the early morning queue for sunbeds from 7am for 8.30am door opening just so we got a decent seat. I counted 67 bodies doing a 100m sprint for sunbeds and was surprised that nobody got hurt.
Lovely clean pool and with a lifeguard present at all times.
I would not visit in the high season but would recommend this hotel if you have very young children. I would prefer a quieter hotel, as at times it reminded us of a mini Blackpool. Sorry!!
Visit the Pirates show, it is worth every penny and a great night out
Travel operator: Portland Direct
Recommended
19 years 6 months ago
I agree with most of the comments posted previously. The staff were all very friendly and helpful as were the Thomson reps.
My husband spent the last four days of our holiday in hospital and everyone I approached were very helpful.
The room was excellent especially having a fridge and kettle and cups.
We are 'young' senior citizens and knew it was a family hotel but found lots of the children were extremely unruly and unsupervised. I must admit that there were a lot of very well behaved children too!
We did not think very highly of the cooked food at dinner and lots of other couples agreed, but the salads and sweets were fine and the breakfasts as well. We would have preferred table cloths to having bare tables!
Having made these comments, I must admit we could always find something to eat as plenty of choices. The dining room staff were all friendly.
I can't comment on the entertainment as we always went out. The very young children seemed to enjoy their spot.
The hotel is up a quite steep hill but was manageable (good excercise!!)and it was easy to get to both Palmanova and Magaluf.
As a family hotel I am sure it was most suitable but we would not choose it again.
My husband spent the last four days of our holiday in hospital and everyone I approached were very helpful.
The room was excellent especially having a fridge and kettle and cups.
We are 'young' senior citizens and knew it was a family hotel but found lots of the children were extremely unruly and unsupervised. I must admit that there were a lot of very well behaved children too!
We did not think very highly of the cooked food at dinner and lots of other couples agreed, but the salads and sweets were fine and the breakfasts as well. We would have preferred table cloths to having bare tables!
Having made these comments, I must admit we could always find something to eat as plenty of choices. The dining room staff were all friendly.
I can't comment on the entertainment as we always went out. The very young children seemed to enjoy their spot.
The hotel is up a quite steep hill but was manageable (good excercise!!)and it was easy to get to both Palmanova and Magaluf.
As a family hotel I am sure it was most suitable but we would not choose it again.
Travel operator: Portland
19 years 6 months ago
The Steele family, had a great holiday but did not like the entertainment, we think it gets better after May.(Told by others).
Hotel excellent in all other aspects great for kids...Thompson
Hotel excellent in all other aspects great for kids...Thompson
Travel operator: THOMPSON
19 years 6 months ago
This is a fantastic hotel for young families and we will definitely be going on a Thomson Superfamily holiday again next year.
Our room was spotless, overlooking the pools, and had a tv, kettle, hairdryer and aircon. All parts of the hotel were kept clean and the staff were really friendly (the chambermaid kept my two stocked up on lollipops). My older son went to Kidzone most days and loved it. The kids' reps were fantastic with the kids - we loved Groovy Garry - and put on a kids disco most nights.
It was repetitive and cheesy, but my two loved it and it is for the kids after all. The nights the Thomson kids reps weren't doing the disco, the hotel entertainment staff did one, so the kids had a great time every night.
The food was great (buffet style - I managed to put on half a stone while I was there) and the choice at breakfast is ridiculous...sausage, bacon, black pudding and all the usual full English stuff. But for the real pigs, there's also chicken nuggets, chips, onion rings, cakes and doughnuts.
The only negative thing I could say about the food is the lack of variety at the kids' buffet - sausages, chicken nuggets and chips every night without fail.
The stampede for the sunbeds is mad, but if you want a decent speck, you have to join in!
This was the best holiday we've ever had and we were gutted coming home. I'd definitely recommend this hotel to anyone with kids - the litte ones love it!
Our room was spotless, overlooking the pools, and had a tv, kettle, hairdryer and aircon. All parts of the hotel were kept clean and the staff were really friendly (the chambermaid kept my two stocked up on lollipops). My older son went to Kidzone most days and loved it. The kids' reps were fantastic with the kids - we loved Groovy Garry - and put on a kids disco most nights.
It was repetitive and cheesy, but my two loved it and it is for the kids after all. The nights the Thomson kids reps weren't doing the disco, the hotel entertainment staff did one, so the kids had a great time every night.
The food was great (buffet style - I managed to put on half a stone while I was there) and the choice at breakfast is ridiculous...sausage, bacon, black pudding and all the usual full English stuff. But for the real pigs, there's also chicken nuggets, chips, onion rings, cakes and doughnuts.
The only negative thing I could say about the food is the lack of variety at the kids' buffet - sausages, chicken nuggets and chips every night without fail.
The stampede for the sunbeds is mad, but if you want a decent speck, you have to join in!
This was the best holiday we've ever had and we were gutted coming home. I'd definitely recommend this hotel to anyone with kids - the litte ones love it!
Travel operator: Thomson
Recommended
20 years 1 month ago
Fantastic! The Hotel was spotless, Breakfast and Evening meal were buffet style with plenty of choice and even a seperate section for kids meals in the evening, which included Pizza, Nuggets, Sausages etc. The Manager had a very 'hands on' approach always around making sure things were ok.
You get to meet most of the key members of staff at the welcome meeting it wasn't just the usual hard sell for organized trips. We did have a little problem with the service at the poolside cafe the one lunchtime we tried to use it. We waited at the table for 30 minutes trying to get the waiters attention, gave up in the end and walked into town. We didn't see much of the daytime entertainment it was the usual superfamily stuff, water polo, darts, football etc. Evening entertainment was varied and quite good, the kids disco was enjoyed by my three year old daughter and gave us a break.
As mentioned by others the hotel is on quite a steep hill that was a pain with a Buggy and beach gear but we soon got used to it.
This Hotel is a three star but much better than a four star we stayed in Apil.
Overall a well run, clean hotel, good food, what more do you need.... book it now !
You get to meet most of the key members of staff at the welcome meeting it wasn't just the usual hard sell for organized trips. We did have a little problem with the service at the poolside cafe the one lunchtime we tried to use it. We waited at the table for 30 minutes trying to get the waiters attention, gave up in the end and walked into town. We didn't see much of the daytime entertainment it was the usual superfamily stuff, water polo, darts, football etc. Evening entertainment was varied and quite good, the kids disco was enjoyed by my three year old daughter and gave us a break.
As mentioned by others the hotel is on quite a steep hill that was a pain with a Buggy and beach gear but we soon got used to it.
This Hotel is a three star but much better than a four star we stayed in Apil.
Overall a well run, clean hotel, good food, what more do you need.... book it now !
Travel operator: Portland Direct
Recommended
20 years 1 month ago
Superb, very clean, staff were excellent very friendly and always available for questions or queries.
The hotel is on hill which is a bit of a trek after a few beers but at least it is out of the way of any noisy bars.
Management team come and greet you at the welcome meeting, Miguel in the restaurant is especially good, and his customer service skills would put many to shame.
Didn't see much of the entertainment as don
The hotel is on hill which is a bit of a trek after a few beers but at least it is out of the way of any noisy bars.
Management team come and greet you at the welcome meeting, Miguel in the restaurant is especially good, and his customer service skills would put many to shame.
Didn't see much of the entertainment as don
Travel operator: thomson
Recommended
20 years 1 month ago
We booked a last minute deal and for just over
Travel operator: thomson
Recommended
20 years 1 month ago
This was the most fantastic holiday we have ever had! The hotel is beautiful and the staff excellent - from the cleaners to the management. All staff have pockets full of lollies which are handed out to the children - much appreciated by them! Food was great and service in the restaurant marvellous.
Now for the entertainment - the Marina team were just the greatest - cheers to Aiden, Sally, Angelo and Sally - you were immense and really made our holiday!
The Thomsons team were just as good and were brilliant with the kids.
The best thing about our holiday were the people we met - you know who you are!!! Special thanks to the Marina Mooners.
Now for the entertainment - the Marina team were just the greatest - cheers to Aiden, Sally, Angelo and Sally - you were immense and really made our holiday!
The Thomsons team were just as good and were brilliant with the kids.
The best thing about our holiday were the people we met - you know who you are!!! Special thanks to the Marina Mooners.
Travel operator: Portland Direct
Recommended
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