78 Reviews
Traveller Rating
-
Excellent26
-
Very Good39
-
Good10
-
Average3
-
Poor0
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
Entertainment was ok for me and my hubby but not the two boys.
Location was fab just a stones walk from the beach which was lovely.. the staff in the hotel I found would bend over backwards to help you by ringing taxis if you were going out.
Holidays reps were just great and I just cannot say a bad word that is why we have rushed out to book again.......great holiday especially if you have small children the clubs for the samller children are great.
Travel operator: travel city direct
The two younger childern really enjoyed all the entertainment and mini disco but the 15 year old found this a bit boring. The food was o.k and we all found something that we liked but it did was a bit repetetive. The rooms were clean and they were cleaned every day.
The pool was crowded and to get a sunbed you had to get up at 8.00am or you didnt have one all day!
The entertainment team were brilliant and the shows at night were good. The beach is right on the door step with pedalos ect and a bar. The hotel will also provide a packlunch if you want.
Overall we enjoyed our holiday here and would go back but probably at a differnt time of year so it wasnt so busy.
Travel operator: travel city direct
You do have to be up at 8am for a sunbed which was a bit of a nuisance, as some people were keeping sunbeds and then going of for the day.
The food I thought was great. I admit it was repetitive but the thing was there was that much on offer each meal time you couldn't expect much else. I don't think that you could moan about the food as there was something for everyone.
The pool area was very busy and it is only small but there is another pool at the Mirlos if you want to get away from it.
The entertainment team work very hard and are very enthusiastic and really get the kids involved. All in all I think this is a great hotel if you have kids who like getting involved I think it
Travel operator: Travel city direct
The hotel was spotlessly clean,towels and sheets were changed daily and not a creepy crawly in sight!.I did wonder about the effectiveness of a ceiling fan but it did keep the room cool.
Although the pool was small it was very well maintained with a lifeguard on duty most of the day but towels need to be down by 8.00a.m!!.
No complaints about the food,although we did eat in resort a few times for a bit of variety.The Mirlos is only a five minute amble to the beautiful beach and shops and is in a quiet location.
Hotel staff were friendly on the whole although the restaurant staff were rather tetchy at times.The entertainment was limited in the evenings for children,the daytime clubs looked good but my children preferred to spend their time in the pool.
On the whole I was very pleased with the hotel,but if I could change one thing I would have liked a bigger room as 4 of us were rather cramped,although our eigth floor sea view was magnificent.
I would definitely visit this hotel again and plan to return to Palma Nova in the near future.
Travel operator: Skytours
It really is geared up for kids my 4 year old had the time of her life with the kids club (bam bam) it should be for 5 - 9 years old but they let her join. they do different activities every morning and every afternoon for 2 hours so you can get a bit of time to yourselves.
There is also plenty of photo oportunities with Fred and Dino one or the other and occasionally both of them are out at least once a day. They do activities for the adults as well such as rifle shooting, volleyball, killer darts, and watching grown men run across the pool on a big yellow mat is hiarious.
The hotel was lovely and clean we were on the 7th floor, and yes there are only 2 lifts which you do have to wait for but whats the rush your on holiday!!
The room was very small but very clean with a double bed and 2 bunk beds in, the top bunk has got safety bars but be warned my 4 year old insisted on having the top one and subsequently got her legs stuck in it in the middle of the night so I had to prize her out, needless to say she was happy with the bottom bunk after that.
The food you just couldnt fault it there was something for everyone always meat of some sort, fish and vegetarian food every dinner time and tea time and the cakes are just gorgeous.
Staff on the whole are very friendly, and blimey they do work hard, Julie from the kids club was lovley.
Entertainment at night was pretty good they had a mini disco for the kids for about 45 minutes then the reps would put on a show or they would have other shows coming in the bejing acrobats were fantastic. Between 11 and 1 at night you could go inside and sing your little heart out on the kareoke if thats your cup of tea!!!!!!!
My only real gripe with the whole place was that you had to get up about 7.30 to get a sunbed by the pool(people actually queue up in the morning towel in hand then stand on there spot until they unlock the sunbeds about 8.30 it really is entertainment in its self watching tiny women dragging six sunbeds around).
They do have a sun terrace which didn't fill up quite so quick and you could easily watch the kids up there if they were in the pool.
All in all we had a fantastic time and would go back again.
Travel operator: travelcity
Good facilities for the price. Clean, tidy, good staff.
Got some excellant help from Sarah the Sytours Rep even though we were not booked through her.
Cant set up a room account for bar purchases!
Overall a good two weeks not only in the hotel but in Palma Nova itself, would go again.
Travel operator: Independant
The good points on this hotel was that we were grateful to be on the 2nd floor, as there are 9 floors and only 2 small lifts, having 2 prams meant we had to wait 5-20 minutes or bump the prams up and down the stairs.
The room was a good size, we had a double bed in one side and three singles in the other side and also a cot. and still plenty of space.
Only negatives we had were that the outside entertainment ended by 11pm, but it also had large gaps of just music playing during the evening entertainment.
We also had problems with hygiene i.e mice in restaurant and mouldy toasties which meant we ended up eating out.
Travel operator: travelcity
The food was plentiful and very good and hot. You could eat from 8am till midnight, which was great with kids.
The all inclusive bar was busy at times but the queue did go down very quickly with the bar staff being kept very busy. The local drink was ok and you could order some cocktails, i.e.: sex on the beach or blue lagoon.
The staff were friendly, I have to laugh at some of the reviews complaining that the staff did not speak good English. Do they forget they are in a Spanish country not Britain? If they wanted to communicate with them they should try learning the local language!!!
All the hotel staff at the end of my week there performed a little bit of entertainment of their own and they were all introduced to everyone at the pool side.
The entertainment was good, there was a mini disco for the kids for about 30 mins, then the adult entertainment, they would be a few professional entertainers during the week, then the rest would be guests which were a good laugh. My only disappointment in this was it was on for long enough. It would start at 9.30pm and finish around 10.30pm, them the entertainment would carry on inside with karaoke.
I would gladly go back to this hotel again.
Food and drink good, ideal location, friendly staff (well they were never rude to any of us). The only downfall was the lifts situation, sometimes you would have to wait 10mins on the lifts and they were small. And if you wanted a sunbed you had to get up at 8.30am
Travel operator: Travel City Direct
Thank God for the air con, asked for diff room, told all the same rooms for same no. of people, so had to cope with that for a fortnight.
There were 2 small lifts for all of the hotel. Had to wait a while for them, or take the stairs, we were on the 8th floor, but good exercise.
We did get a free lilo off the rep at the welcome meeting, but no lilos allowed in the pool.
The entertainment was very good for children all the way up to 11pm then karaoke inside and for children too, could have done a bit more after about 9:30 for the adults.
Hotel staff very friendly, food excellent. All in all we did enjoy ourselves, but I will try another place next year, and not all inclusive as the children were picky saying things tasted different.
Travel operator: Travel City Direct
Good points:-
The rooms are a bit dated but very clean the maids worked very hard clean towels every day.
The reps also worked very hard tried to involve you in games etc the day time entertainment was good.
The breakfast was nice full English cereal fresh fruit etc it was cooked well and hot.
Now the bad points:-
Lunch salads good fish every day or pork
evening meals was such a let down usually what was served for lunch but with a few extras pork pork all in
sauces. Deserts was good but on a couple of times we saw kids messing with food I would also recommend serving yourselves with a clean spoon as we saw children licking serving spoons and putting them back in deserts we used to wait till fresh ones came out
My 16 year old niece slipped on the stairs and had to have 6 stitches in her knee the hotel staff and doctor
were great attending to her. The accident could have been avoided if greedy guests were stopped from taking drinks to their rooms stocking up for after all inclusive stops.
The lifeguard stopped you from taking lilos into the pool saying it was rules of the hotel even though travel reps gave them away on the first day.
The pool had to be drained and cleaned 3 times in 1 week because of poo and sick in the pools. To be fair to the hotel it was good that they water tested all the time and did this as it stopped tummy bugs we did not hear of any one that was ill thanks to hotel staff
If you have booked your holiday like us try and enjoy
it as we did the hotel has some good points it's sometimes bad guests that make you ashamed to be British.
Travel operator: travel city direct
Ask a Question
Got a question? Ask our community of over 1.5 million users.