129 Reviews
Traveller Rating
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Excellent39
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Very Good53
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Good21
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Entertainment was poor. Out of 14 nights maybe 5 good nights with the rest absolute rubbish......Stars in their eyes for kids was very poor and not evening entertainment.
Arnold Gutbuckle - very poor and the TV quiz night was cheap rubbish.
Entertainment needs to improve before we would consider going back.
Hotel staff very good except for one of the restuarant staff who moaned if no one gave him a tip (people will know who I mean, shirt/tie in the evening and sold the drinks!)
Pools, fantastic but why do the reps say they will remove tools from sunbeds, if you can not be bothered getting up for a sunbed then tough!!
Travel operator: First Choice
We enjoyed the food and in general it was a very good holiday. We would return.
Travel operator: thomson
Entertainment was OK but if the weather had been bad not sure what the children would have done as only heard of outdoor activities. Would definitely visit Hotel again but be more prepared against the mozzies
Travel operator: First Choice
The food is buffet style and has a wide variety of choice, even for my very picky 2 year old,although the rush for food by some people did mean it was a less than relaxing experience with a 4yr and 2 yr old in tow.
Be warned... the desserts WILL ruin any diet, I dont have a sweet tooth but found myself indulging as they were so nice.
The rooms are very basic but were more than adequate as all we did was get changed and slept in them however I think the addition of a fridge would be most welcome.
The maids were lovely and the room was cleaned every day to a very high standard and we had our sheets changed three times, they also provided hand and bath gel which was a most welcome surprise.We were on the fifth floor over the kitchen but we were never disturbed and there was no smells usually associated with this, and our view was amazing.
My only concern was the balcony railings which a child could easily climb you really need to be on your guard.The reception staff were excellent and very helpful, we hired a car and reception contacted us when the car had arrived which we didnt expect.
The Hotel entertainment team were fantastic and the standard of entertainment was very high (the kenyon boys and arnold gutbucket highly recommended)the pool over the road was a lot quieter and my kids were never out of it. As for the First Choice reps and kids club - didnt have much to do with them but a smile wouldnt have killed them.
All in all highly recommended for famillies but watch the mozzies!
Travel operator: Eclipse Direct
Travel operator: first choice
The childrens club was very well organised and the two pool areas were brilliant for children of all ages. The evening entertainment was very well received by children and adults.
My only negative comment would be the amount of mosquitos - do remember to take lots of insect repellent although this wouldn't put me off visiting again and recommending it to anyone with a young family.
Travel operator: First Choice
Travel operator: First Choice
Food is fantastic with a wide range to suit all tastes.
Rooms spacious.
Pool area clean and welcoming.
The only downside is the dire night-time entertainment. The shows don't start till 10pm so it's a bit late for little ones. Jimbo the bingo caller is so bad he's good.
Overall we would recommend this hotel just don't expect a great show at night.
Travel operator: first choice
The apartment was also very clean, spacious and a very lovely view over the lake. The kitchen area is very basic 2 electric rings, toaster and fridge, you have to hire a kettle if you want one. Towels are changed every 2 days with regular maid service.
My only complaint of the apartment is that the walls are thin and you can hear everything going on next door from talking, kids crying and furniture moving around. We went self-catering but dined in the hotel a few times, food was very good a running buffet and at a very reasonable price.
There was a main pool by the hotel but if you went across the road there is a smaller quieter pool with a very good snack/bar area. Also on that side of the road are the tennis courts, football pitch and a mini-golf (played many a game) Stayed once for the entertainment that was enough! walked further down the road to Cheers bar and the Swan. Kids loved the snail racing at the Swan.
Not far to the beach about 10-15 min walk but hotel provides a free bus service. Overall had a good holiday the only down point was that the hotel is rather large and impersonal.
Travel operator: first choice
Travel operator: First Choice
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