58 Reviews
Traveller Rating
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Excellent26
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Very Good12
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Good9
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Average3
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Not a problem as such BUT entertainment wasn't always geared for British guests - Kraut Karoke & Kraut Bingo (they didn't call out numbers in English) which was pretty annoying.
Some of the entertainment was extremely loud and if you had little ones that you wanted in bed asleep before 11pm you had no hope.
Pool a nice size tho', nice playground too.
Travel operator: EURO HOTELS DIRECT
The room was a bit small and storage space at a premium. The room was cleaned each day and towels changed as required.
The entertainment was not to our liking but appeared to be quite good.
Bar staff not so good, you didn't always get what you ordered. And I was told that the 1.6 euro above the price expected was for the water (served in a not so clean jug)!
Food was also a problem, finding a clean plate and cutlery to start with. The lay out of the self service area left a lot to be desired too. Eg. roast beef followed by gravy, veg is at the other end of the room. There was a wide choice of food but you had to be wary of your selection, many items were not labelled.
Mozzis were also very active throughout the hotel.
Travel operator: Thompson
The hotel is in a great, location just over the road from the beach. The cleanliness of the hotel was superb as were the staff.
The only downfall at this hotel was the food which was like something you got all those years ago at school dinners.
Entertainment staff did a great job through out the day and my two year old grand child enjoyed the kids disco where she joined in all the dances.
Travel operator: thomson
Travel operator: thomas cook
The hotel was apparently very clean and our room was cleaned every day.
The food was very good with an excellent variety every evening. The dining room can get overcrowded and I can imagine what it would be like in peak season.
The staff were very helpful and efficient.
We did not see any of the hotel entertainment.
The hotel is generally very good and the only two comments I would make are that it is used by an older age group and it can feel like an old peoples home at times. I am in my forties but felt very young.
The other point is that the pool is not heated and was freezing. It was hardly used other than by a few hardy children. I did brave it a few times but started to lose the feeling in my feet after a few minutes.
Travel operator: Thomas Cooke
No complaints about the hotel as very clean, very spacious, staff friendly and entertainment top class.
The food was very good and variable catering for everyone!
Only thing beds very squeaky so no hanky panky or next door will hear! ha ha!
Indoor pool great and outdoor pool very clean with a lifeguard all day! Sunbeds always available!
Drinks cheap - cocktail of the day only 2 euros!
Entertainment was top class - no need to go anywhere else - a real nice atmosphere!
Travel operator: Thomson
This was a first class hotel. Listed as a 3 Star in the Thomson Brochure, but more like a 5 Star.
The staff were really friendly, the hotel was spotless and the choice of meals were excellent.
I would certainly go back to this hotel.
Travel operator: Thomson
The reception to the cleaning staff were friendly. The hotel was clean, the food was brilliant, in fact to much to choose from great selection.
The pool was clean, the indoor pool a little small but hey it was relaxing as nobody used it that much. The entertainment from the hotel crew was good (hello paul) loved the Grease and nightfever night also the Tina Turner and Abba tribute was great.
Yes, the mosquitos got me too but that was outside - little blighters - I ended up with a jab and cream then again my fault for not getting the stuff to prevent that happening.
Well done to the hotel you deserve more stars. Thanks for a fab holiday and thank you Santa Ponsa for being such a friendly bunch of people. You really are the best.
Travel operator: Thomson
Travel operator: thompson
Travel operator: thompson
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