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Rosu Rey Don Jaime Hotel

7 of 29 hotels in Santa Ponsa

4 out of 5 from 58 reviews
3 stars
Gran Via del Puig Major, 4 07180 Santa Ponça, Spain

58 Reviews

Traveller Rating

  • Excellent
    26
  • Very Good
    12
  • Good
    9
  • Average
    3
  • Poor
    1

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Matt Magee
20 years 3 months ago
i'd never been to the same resort/hotel twice.that was however,until july 2002.me and my new wife were looking for a decent honymoon resort,and came across the rey don jaime.cutting a very long story short,we returned again in 2003 with the kids in tow.and we have just returned from our 3rd stay there!we cannot fault the hotel,and we will return once again next year.we have had both experiences there.ie,with and without kids!when we took the kids,we spent alot more time in the hotel.entertainment for the kids throughout the day is excellent,and in the evening they looked forward to recieving their gold medals!only one slight niggle from this year,is that they have introduced a 3am closing bar.this is good in the fact that the whole hotel used to finish by midnight.but be warned,there is quite a bit of noise around the corridors at 3 in the morning!you only have to read the other reports to see that this is a very reliable hotel. we will continue to go,as we know exactly what we're getting. car hire is very cheap,if you book on line through a firm called recartouristic!we collect our car at the airport,and are sitting in the hotel just 20 mins later!the island is beautiful,and over a 2week holiday with a car,you can see all of it,if thats your thing!i'm not going to go on about the hotel,as all the reports of how excellent staff/food/cleanliness etc etc are pretty much accurate!
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Travel operator: lunn poly

Recommended
PAE
20 years 4 months ago
Just returned from a week in the Rey Don Jamie, and have to agree with most of what everyone else has said. Frankly, I'm amazed it's only a three star, as it gives the impression of being more.

Santa Ponsa is a beautiful resort, and not overly busy like Magaluf, which was nice.

For the ratings on the left, I'd give the hotel 6 stars for some if I could - immaculately clean, with cleaners coming in daily to tidy and clean room. Nice thing is, the cleaners actually care, and go the extra mile - someone below said they saw a cleaner cleaning a miror on the ceiling - I saw one of the cleaners actually leaning out over a balcony to dust a window sill on the 3rd floor...! It's like they actually care about keeping the hotel clean.

The food was fantastic - so much choice you could eat something different every night for evening meal. A wide selection of meats and fish, vegetables, salads, chips, mussels...you name it, it was there. I shan't list any more, but suffice it to say the food was excellent and varied. Breakfast also, with a choice of cereals, breads / toast, cooked breakfasts, fruit, etc.

Location - when we checked into the hotel and looked out of our balcony we were stunned. Clearly we had one of the better located rooms, but our balcony went around the corner of the building, giving us a full 270 degree view. From the front was a beautiful view of the beach / sea about 150m away - this also overlooked the pool, and entertainment area...

...which was really convenient because every night we would sit on our balcony and watch whatever show was on below. Shows we saw included the obligatory staff cabaret, a Chinese state circus type show, a magician ( who was hilarious ), and a River Dance type thing. All very good and entertaining. There was, however, one show which was equally as entertaining because it was so bad. An act called Enigma, a kind of African style act, who just seemed completely random and unrehearsed - highlights included the "flame dancer" who couldn't get his torches to stay lit, and ended prancing around with two sticks in his hand, a man doing gymnastic moves that fell over numerous times, women attempting to do headstands and roundhouse kicks and failing miserably...and general running around and mayhem on the stage. Hilarious, but I digress. In general the entertainment was good, and certainly enough to keep you going should you not want to venture out during the evenings. The staff also encourage you to join in with other activities such as quizzes, bingo, etc. All good.

Staff - polite, courteous, friendly. Can't say any more than that. Would greet you at meal times, and always say "hola" when they passed you.

Reiterating what others have said, you do actually have to queue for sunbeds in the morning, which I've not seen before. Essentially what they do is lock the doors out to the pool area until 8:30 in the mornings - this results in a queue of at least 50 people each morning, and mad dashes to secure a good sunbed. It's the only hotel I've been to where they do this, and I wasn't really that impressed by it. I think that if you really want to get up at 7:00 to lie by the pool, then you should be allowed to - it's your holiday after all.

I would definitely go back here - it impressed me enough to write a review on this forum, so it must have been good.
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Travel operator: Thomas Cook

Recommended
Mark Fitzpatrick
20 years 4 months ago
Hello ive just got home from my holiday in santa ponsa. I went with 2 friends althouh my family were also staying in the hotel.
I'm only 18 years of age so for me im assuming Magaluf would be more appropiate but i can't really knock the hotel, the staff were very helpful and it was always very clean.

The pool was abit on the small side for the amount of people in the hotel, however was good none the less.

I started my holiday on the 14th of july 04 and gracefully ended it on the 29th of july. We arrived early morning on the 15th to a warm welcome by the hotel reception staff who quickly sorted us out, The hotel rooms were very nice. Your room key to be plugged into a holder in order for your lights and air conditioning to work, however tip: you can use any card of standard size and it can remain there all holiday, thus my county library card has never been used so much!

As far as food goes, you can go back and eat as much as you want, however i hope you like chips :) deserts were fairly good, can't really knock the fruit, the floor in the dinner room did seem to get slippy quite often so take care when walking into dinner. Another tip would be to use the second lift from the left, we nick named it turbo lift, as it was very nippy :)

As for drinks/the bar its a tad expensive, on my first day there i ordered a bud and a blue wkd and it was 9 euro's. However the bar food wich was available pretty much all day was top nosh, 3 euro 50 for burger chips and a drink was a classic, and 4 euro's for a pizza!

The hotel reps were very good, i recommend aimiee and kerrie, they were very helpful for us.
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Travel operator: thompson

Recommended
Anne Fraser
20 years 4 months ago
We found the hotel rooms very clean and well kept. All the staff were friendly and very helpful, nothing was to much bother. There was a large choice at meal times.
The Hotel is located about three minutes from the beach and very central for the whole of the resort.
We only saw some of the entertainment of what we saw some was very good (where we would have paid to watch it) and some was your usual hotel entertainment.
We would recomend this hotel to friends and we hope to stay there again.
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Travel operator: Thomsons

Recommended
Sutherland
20 years 5 months ago
The rooms we occupied were kept immaculate. The food was marvellous with a great choice and beautifully set out. I am diabetic but had no trouble finding suitable meals. The location is only 2 minutes from beach and is also peaceful in the evenings. The staff could not be fiendlier and the entertainment staff during the day were tremendous. We normally do not take part in games etc. but were encouraged to do so by the staff and made many new friends. I would visit here again. The only drawback was having to queue to get a sun lounger - and they say the Germans do it!!!!! Perhaps if you charged for them it may be a different story.
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Travel operator: Thomsons

Recommended
Kryten77
20 years 5 months ago
Just returned from the Rey don Jaime Hotel. Spent two brilliant weeks there. Arrived a 06:00 to a friendly and courteous wecome. Due to needs of a member of my party had asked for two adjacent rooms on a low floor. These were allocated no problem. Rooms were really clean and fresh smelling, cleaned every day with fresh towels and linen. (Hint : Not a lot of storage space so pack lightly). Food over the two week stay was magnificent especially if you like sea food. No two meal times were the same. The hotel is only two mins from beach and 10 mins from "Irish Quarter". Best attraction for families is the "Square" Good family entertainment every night. A special mention for the Hotels own entertainment staff espescially Kalle and Paul. Join in the daily games they are fun and a good way to meet new friends.Entertainment in the hotel at night wasnt quite Las Vegas standard but well worth a look. The Beetles UK and Tina Turner are excellent.
In conclusion this was my firt visit to this hotel but it wont be my last.
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Travel operator: Thomson

Recommended
Charles Crompton
20 years 6 months ago
We went to the Rey Don Jamie and found a very friendly welcome at the reception. we were allocated our room without any fuss or bother. the hotel was cleaned each and every day of our stay including our bedroom. beds were made, towels changed, shower and sink cleaned and swept mopped and polished. We saw staff actually cleaning and polishing the mirrors on the ceilings in the foyer.The food was good and set out in wonderful displays. The staff were always helpful and did there best to make sure every one was well cared for. Natalia Morales the Customer service manager was very friendly with everyone trying to make sure all there needs were met. All the staff worked hard to make ours and the rest of the patrons stay as happy as posible.

The entertainment was very good with some veryn good shows for example a Tina Turner tribute and Niel Diamond and Gloria Gaynor tributes also, there was also a show called Viva Barzil and a Comerdy Magician.

I would like to go again next year God willing.
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Travel operator: Thompson

Recommended
Mick00
21 years 2 months ago
Hotel and Food perfect, only bad point is the hotel is full of mosquitoes, particularly in the dining room and lounge areas, Santa Ponza great resort if you dont mind being overwelmed by the irish.

Travel operator: Unknown

Cjblunden
21 years 3 months ago
Still good food and loads of it, cooked and presented to the highest standard, and yes queues for the sunbeds !

Bar prices are a little high and all the staff are excellant, the entertainment team ensure that there is plenty for everyone to get involved with - if thats your thing - and lots to do for the kids.

A great holiday, nice location, good beach.

Travel operator: Unknown

Revills
21 years 3 months ago
When we booked our holiday at Easter of last year, the Don Jaime was the only hotel on Majorca that we could get a single bedroom for our teenager for the week we wanted. At Lunn Poly we spent two and a half hours trawling through hotels everywhere to find a single bedroom. (We are trying to book a little earlier this year!)
However we were very pleased with our choice. We have to say that we have never gone wrong with Thomson's so far. Hotel was clean, and food very good - plenty of choice. Obviously aimed at British tastes. The hotel was only a short walk away from the beach. The only down side was that the entertainment and activities seemed to be more geared up for the younger children than for teenagers. Ours found a friend though so she was OK and wanted to go back again.

There are so many lovely places to go on holiday to that we normally try somewhere different each year, so when we go back to Majorca we'll probably go to another resort. This hotel is worth another visit in future though, and if we tended to go back to the same hotel each year we would probably go back to this one.
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Travel operator: Thomsons

Recommended

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