58 Reviews
Traveller Rating
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Excellent26
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Very Good12
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Good9
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Average3
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: lunn poly
Santa Ponsa is a beautiful resort, and not overly busy like Magaluf, which was nice.
For the ratings on the left, I'd give the hotel 6 stars for some if I could - immaculately clean, with cleaners coming in daily to tidy and clean room. Nice thing is, the cleaners actually care, and go the extra mile - someone below said they saw a cleaner cleaning a miror on the ceiling - I saw one of the cleaners actually leaning out over a balcony to dust a window sill on the 3rd floor...! It's like they actually care about keeping the hotel clean.
The food was fantastic - so much choice you could eat something different every night for evening meal. A wide selection of meats and fish, vegetables, salads, chips, mussels...you name it, it was there. I shan't list any more, but suffice it to say the food was excellent and varied. Breakfast also, with a choice of cereals, breads / toast, cooked breakfasts, fruit, etc.
Location - when we checked into the hotel and looked out of our balcony we were stunned. Clearly we had one of the better located rooms, but our balcony went around the corner of the building, giving us a full 270 degree view. From the front was a beautiful view of the beach / sea about 150m away - this also overlooked the pool, and entertainment area...
...which was really convenient because every night we would sit on our balcony and watch whatever show was on below. Shows we saw included the obligatory staff cabaret, a Chinese state circus type show, a magician ( who was hilarious ), and a River Dance type thing. All very good and entertaining. There was, however, one show which was equally as entertaining because it was so bad. An act called Enigma, a kind of African style act, who just seemed completely random and unrehearsed - highlights included the "flame dancer" who couldn't get his torches to stay lit, and ended prancing around with two sticks in his hand, a man doing gymnastic moves that fell over numerous times, women attempting to do headstands and roundhouse kicks and failing miserably...and general running around and mayhem on the stage. Hilarious, but I digress. In general the entertainment was good, and certainly enough to keep you going should you not want to venture out during the evenings. The staff also encourage you to join in with other activities such as quizzes, bingo, etc. All good.
Staff - polite, courteous, friendly. Can't say any more than that. Would greet you at meal times, and always say "hola" when they passed you.
Reiterating what others have said, you do actually have to queue for sunbeds in the morning, which I've not seen before. Essentially what they do is lock the doors out to the pool area until 8:30 in the mornings - this results in a queue of at least 50 people each morning, and mad dashes to secure a good sunbed. It's the only hotel I've been to where they do this, and I wasn't really that impressed by it. I think that if you really want to get up at 7:00 to lie by the pool, then you should be allowed to - it's your holiday after all.
I would definitely go back here - it impressed me enough to write a review on this forum, so it must have been good.
Travel operator: Thomas Cook
I'm only 18 years of age so for me im assuming Magaluf would be more appropiate but i can't really knock the hotel, the staff were very helpful and it was always very clean.
The pool was abit on the small side for the amount of people in the hotel, however was good none the less.
I started my holiday on the 14th of july 04 and gracefully ended it on the 29th of july. We arrived early morning on the 15th to a warm welcome by the hotel reception staff who quickly sorted us out, The hotel rooms were very nice. Your room key to be plugged into a holder in order for your lights and air conditioning to work, however tip: you can use any card of standard size and it can remain there all holiday, thus my county library card has never been used so much!
As far as food goes, you can go back and eat as much as you want, however i hope you like chips :) deserts were fairly good, can't really knock the fruit, the floor in the dinner room did seem to get slippy quite often so take care when walking into dinner. Another tip would be to use the second lift from the left, we nick named it turbo lift, as it was very nippy :)
As for drinks/the bar its a tad expensive, on my first day there i ordered a bud and a blue wkd and it was 9 euro's. However the bar food wich was available pretty much all day was top nosh, 3 euro 50 for burger chips and a drink was a classic, and 4 euro's for a pizza!
The hotel reps were very good, i recommend aimiee and kerrie, they were very helpful for us.
Travel operator: thompson
The Hotel is located about three minutes from the beach and very central for the whole of the resort.
We only saw some of the entertainment of what we saw some was very good (where we would have paid to watch it) and some was your usual hotel entertainment.
We would recomend this hotel to friends and we hope to stay there again.
Travel operator: Thomsons
Travel operator: Thomsons
In conclusion this was my firt visit to this hotel but it wont be my last.
Travel operator: Thomson
The entertainment was very good with some veryn good shows for example a Tina Turner tribute and Niel Diamond and Gloria Gaynor tributes also, there was also a show called Viva Barzil and a Comerdy Magician.
I would like to go again next year God willing.
Travel operator: Thompson
Travel operator: Unknown
Bar prices are a little high and all the staff are excellant, the entertainment team ensure that there is plenty for everyone to get involved with - if thats your thing - and lots to do for the kids.
A great holiday, nice location, good beach.
Travel operator: Unknown
However we were very pleased with our choice. We have to say that we have never gone wrong with Thomson's so far. Hotel was clean, and food very good - plenty of choice. Obviously aimed at British tastes. The hotel was only a short walk away from the beach. The only down side was that the entertainment and activities seemed to be more geared up for the younger children than for teenagers. Ours found a friend though so she was OK and wanted to go back again.
There are so many lovely places to go on holiday to that we normally try somewhere different each year, so when we go back to Majorca we'll probably go to another resort. This hotel is worth another visit in future though, and if we tended to go back to the same hotel each year we would probably go back to this one.
Travel operator: Thomsons
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