84 Reviews
Traveller Rating
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Excellent18
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Very Good32
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Good12
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Average11
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Poor5
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: First Choice
Travel operator: Thomson
Travel operator: Thomas Cook
We stayed on an all inclusive basis at a budget price, the food was pretty good and varied in both the large and small restaurant. You need to book the smaller restaurant by giving your room number to reception, we booked this restaurant every day after the first day, and also booked a picnic breakfast on a couple of days, which you also book through reception. The complex cannot cope with the large number of people on all inclusive, practically everyone was all in, hence we discovered queues for dinner, which could be quite long, which we did not appreciate, and on many occasions ended up eating outside complex!! Also and worst of all there is really only ONE bar for drinks which is situated at the bar main stage area, again queues for drinks!! Also because the complex could not cope plastic glasses were everywhere, no staff during busy times to clear up, and people just leaving them on tables, and sometimes just walking over them, ashtrays also in short supply, also in the evening actual glasses for drinks were only available to a few!! Hence this area was very dirty with stubbed out cigarettes and glasses.
I appreciate this was a good value all inclusive but if it is offered then the complex should be able to give what is offered in the brouchure, and this simply is not the case. The main restaurant has a 250 person capacity and I believe 400 apartments were occupied.
The cleanliness of the room was pretty good, and we were grateful that our apartment looked out over the third pool and out to sea, which was lovely.
The location of the complex is central to the main town, wasn't my cup of tea, and would not go back, but if you have children its pretty child friendly in the complex and the surrounding area. I found the area in need of a bit of a face lift.
Never got to know any of the staff as bar staff are simply too busy, reception staff seem pretty frindly.
Entertainment seemed pretty good but we went out to the town while childrens entertainment and bingo was on, came back later in the eventing when there were not so many queues at the bar.
Janice
Travel operator: Air Tours
Entertainment was provided every night either by reps or groups such as Fake That/West Live (same guys on different nights)!!! Good performances by Chinese Acrobats although they were not appreciated by the mass of knuckle draggers present!
The complex was too big over 400 rooms, felt that the hotel could have done more to encourage people to use the nice restaurant facility Tasca.
Only problem was the smell of cats pee in our room, which was condensation dampness caused by the recent fitting of double glazing, but which was totally ineffective due to lack of ventillation (we had to open the windows and doors to let the room breathe). Any builder would tell you that a couple of air bricks would have solved the problem. Staff in the Hotel were very good about this and offered to move us, but to be honest it wasn't worth the hassle. However, the hotel needs to do something about the issue of the sunbeds thought as we had a poolside room and not once did we get a bed nearby, we had to go to the bigger pool most days.
Will be contacting the travel company who completely missold us this holiday.
Travel operator: Direct/Thomson's
the location of the complex was good with all aminities just around the corner. the entertainment the complex had on site was very good. you cant knock the entertainment team as they work very hard. the only problem i would have is with the reception they were very slow checking people in on arrival. when we asked to upgrade to half board they didnt give the correct information. when we asked to keep our room for an extra few hours before our flight it was a problem. everything with reception was a problem.
the complex it self is well layed out and spacious. the hygiene of the whole area is excellent. the maid came every day to the room. overall we had an excellent hoilday. we sent one of our children to the kids club nearly everything she went to wa 5euro 10euro and even 20euro for a pitza party which consisted of one slice of pitza and 10chips. so bring lots of money. hope you enjoy your hoilday we did.
Travel operator: direct hoildays
Travel operator: airtours
I thought the hotel rooms were very tidy and cleaned everyday apart from the days the staff wernt working my only problems with the room was i was on the seatee bed with only a sheet for warmth but most nights it was hot so it wasnt that much of a bother.
I thought the restaurant was very clean all the staff were pleasent and helpful the breakfast was ok good choice of cereals and hot food, night time was good had a range of different foods which i hadnt tried before so it was nice to try some different foods, La Tasca was good for afternoon meals there pizza's are fantastic and hand made when you order they also have other fine foods available.
All staff were fantastic made you feel welcome that is including maids and restaurant staff.
Entertainment was good i only watched three night of entertainment my fav night was when the ultimate boyband tribute were on the lads were fantastic very entertaining had all the girls up. the hotel entertainment was average the last night on the Friday was brilliant with the sketches they did.
Travel operator: My Travel
Good points;
Towels changed almost daily.
rooms swept out by maids almost every day.
Hnady super market on site, slightly more expensive than those in town but very convenient.
3 pools with lifeguards most of the time.
self catering equipment in apartments was satisfactory.
Plenty of holiday reps on site if they were needed.
receptionists reasonably helpful.
No cockroaches or bedbugs that we know of or heard of.
Entertainment, bars and takeawy food that was priced reasonably and to a decent standard.
Bad points;
Rooms close to the stage area would be noisy in late evenings.
Some parents allowing kids to run riot around pools.
British tourists reserving sunbeds at the crack of dawn with towels then not using them until after lunch.
To be fair, a lot of package deal tourists now like to moan about anything and everything. We paid a fair price for accomodation of this standard and enjoyed it because we did not exoect it to be like staying in a first class hotel. The staff were mostly pleasant and helpful considering what they have to put up with. The entertainment was aimed at families who like to sit and watch stage shows and was enjoyed by the majority so could not have been that bad. The place is located 200mtrs from town centre with a walk along a well lit and safe route.
we are a couple of working class families who have trravelled a bit and stayed in far better places and hotels but paid a lot more for the privelege. Most people who enjoy package holidays will have a good time at this complex, wont find everything exactly as they like but I cant imagine any of their complaints would ruin their holiday. we spent 14 pleasant nights here in sept 2007 and had a good relaxing time.
Travel operator: mytravel
We got what we expected (given what we paid for the holiday) but we were happy to go home after a week. Pity anyone who has to suffer the noise every night in an apartment overlooking that main stage....
Travel operator: MyTravel
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