60 Reviews
Traveller Rating
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Excellent30
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Very Good18
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Good8
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
On a block with view overlooking the pool. Nice big balcony which got the sun from early till late.rooms cleaned 5 days out of 7 with clean bedding and towels.ate at la tasca every day.
Staff friendly. Meals good. Hotel just 5 min, walk from the main streets and nitelife. Plenty of entertainment at the poolside through the day for children and adults, likewise in the evenings.
Definitely holiday hotel for children. Would visit again
Travel operator: airtours
Elaine and I stayed here by chance in 2004 in a royal room, it was that good we returned the year after to a royal room again.
The royal rooms take some beating !!
The Airtours staff were always available for the children (even though we don't have any - but worth a mention)
disappointed that we tried to book for Sept/Oct again this year and it is booked up - say no more
We will try to return again next year
I have never been so relaxed!
Travel operator: MyTravel
The hotel had a well stocked mini market which was reasonable to buy from.
Entertainment for the children was great both during the day and night. The reps and entertainers work hard to make sure people are joining in having fun. There is a variety of activities for everyone to do. The tennis courts are well kept and is usually quiet so hiring racquet's is no problem.
La Tasca food is ok, reasonable prices and can 'take away'. I thought the hotel bar was expensive for alcohol though.
The hotel location was disappointing. It is not a 5min walk away like we were advised. It took about 20-30mins to walk to the main centres. There are taxis available outside the hotel which only cost 3 euros. There is also a free bus that takes you to the beach until 5pm.
Travel operator: My Travel
The apartment facilities were adequate and it was cleaned within an inch of it's life 5 days a week. Towels & bedding were changed regularly. Air conditioning would have been a plus.
There is a well stocked supermarket on site that is only a little more expensive than the local supermarket which is about 100yds away.
We only used the La Tasca restaurant once but it was o.k. and reasonably priced.
All public areas were very very clean and well cared for. The reception and bar staff and cleaners were all very friendly and efficient.
The entertainment provided, particularly in an evening seemed very child orientated but as we very rarely stayed in it didn't effect us.
The apartments are at the back of Playa del Ingles overlooking Sonnenland and are therefore some distance from the main entertainment centres. However, with taxi's being in plentiful supply and less than 3 euros each way, we found it good to be relatively quiet during the day and in easy reach of lively nightlife.
We would definately visit Sunwing again.
Travel operator: Direct Holidays
We ate at La Tasca, the food here was reasonably priced and of a good standard,the waiting and bar staff were friendly and helpful.
The hotel is situated quite a way from the shops and beach,which was a problem for the kids, the hotel do however provide a good FREE bus to the beach.
Hotel staff were friendly and helpful,some though did not speak much English.
Definitely the best part of my holiday was the entertainment, they do a great job with the kids and the adults! The team work very well together and have great personalities. So well done Kirsty, Kim, Jess, Paul and Laura.
I would definitely come back just to see you guys. Keep up the good work!
Travel operator: Airtours
entertainment through the day was good till the hotel next door complained and we had to turn the pool music down and pool activities had to be quitened down (boaring gits).
night time entertainment was good but was on a little too late,
9pm kids mini disco
10pm bingo
10.30 show time
Travel operator: airtours
The rooms wer excellent (the A block). A few ants on the floor but nothing 2 worry about really.
We ate in La Tasca and the food was good and the staff were always there if you needed anything.The location was o.k. but there are loads of taxis waiting outside the hotel and are very cheap.Dont wait for a bus because they never turn up!!
The pool is big and it is nice and clean and there are enough sunbeds.The entertainment is also exelent in the nights and in the day time by the pool.
The only thing that was wrong was the bar. The beer, larger and cider was watered down loads. Over all it was a really good holiday and i didnt want to come home!!!!!!:-( also the weather was good!!!boiling!!
Travel operator: airtourss
On the second night at 05 15 someone was trying to break in, they had managed to undo the window but were unable to get the chain off without making a noise. My husband jumped out of bed and went for the security guard who was there in a couple of minutes. By this time the intruder had of course fled. At 9am we went to see the rep who told us this had never happened before but you could see by the marks on the door and window that this apartment had been broken into several times. We then went to reception at 10 and they offered us c406 which is on the top floor, this was great we had super views over Maspalomas and the dunes right down to the sea.
The staff were very quick and helpful to sort out this small blip and we then enjoyed the rest of our holiday.
Overall The Sunwing is a good place to stay and only a short stroll into Playa or Maspalomas.
We found the entertainment a little boring and the adult section on a bit late, but we did eat in La Tasca a few times and found the staff all very good and most helpful.
There are also plenty of sunbeds and the pool is fab.
The whole place is spotless (that's top of my list when choosing holidays) and the staff work very hard to keep it looking good.
We would stay here again as long as we had a top floor apartment!
Travel operator: airtours
The appartment was reasonable and a great view of the sand dunes.The bathroom window was a bit dodgy though kept falling open all the time and the light on the balcony got swithched off after 12pm.
We also had a problem with ants but they gave us a spray and that done the trick.
The floor could have been cleaned a lot better too,even after the maids had been it still seemed to be dirty.
This might all sound negative but none of this bothered us and we had a great holiday.
Food in the poolside bar was good enough,the staff were pretty good and there was a great little restaurant just round the corner to the right.
It is now under refurbishment and we would definately go back there again.
Travel operator: airtours
The rooms needed updating and re-decorating and more secure windows and doors. There was new cleaning cloths and free bottle of water in the fridge when we arrived. Only problems were ants and only 1 cereal bowl. The towels and sheets were changed regular.
The pool was really nice but was overdue for refurbishment. Plenty of sun loungers but they get taken quickly.
If you are you looking for a quiet couples holiday stay away from peak season as there are a lot of children.
There is a Spar shop 2 minutes around the corner in addition to the on site shop which are both well stocked.
The free beach bus is a great idea as it is a 20 mins walk away from the beach on foot.
The reception area was well maintained and the reps and staff were helpful.
If you have got a late flight like ours was make sure you don't miss out on the chance to extend the time in your room until 20:00 as you could be in for a very long uncomfortable wait.
Travel operator: airtours
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