62 Reviews
Traveller Rating
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Excellent24
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Very Good31
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Good6
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
16 years 4 months ago
we came to the altamar with mixed feelings as reviews i had read were very mixed but when we arrived till we went home it was the best holiday we have ever had and we are returning august 2009 the rooms were spotless with excellent maid service the buffet was very nice with a good selection every night the views from balconys are beautiful, all the staff are very nice and helpful, big gazza and his entertainment staff are excellent, the europa centre which is 500 yards away has nice bars and resteraunts which the tora negro i would highly recommend , all together a fantastic holiday and if i could i would live there forever .
Travel operator: thomas cook
Recommended
16 years 5 months ago
this hotel offers something for everyone .although being at the top of the hill taxis are readily available and very good value .the europa centre is just a stones throw away with plenty of bars, shops and restaurants(reccomend el toro).maid service was every other day,very clean superb balcony views. the lifts are an attraction in themselves i spent a few trips riding up and down in them.there are quite a lot of steps inbetween floors so the lift is a must. the bar and restaurant very good, the all in buffet is very good value for money 10 euro adult 5 kids with something to suit all tastes.swimming pools were a little crowded and sunbeds were scace but it was the main 2 weeks. entertainment was ok, again catering for all tastes and ages
Travel operator: thomas cook
Recommended
16 years 6 months ago
after reading some reviews about the altamar was worried about lifts, but they were ok. appartments were clean, maids came ever two days. the balconies were large great sun traps and lovely views. are friends were next door so that was good. food very good, plenty to choose from. taxis on doorstep or buses. the pools were clean and plenty of sunbeds. only downside was entertainment although the tramps tribute band were very good. the staff were friendly and helpfull.there are steps but we only found these a problem on are leaving day when the lift broke down and we had to drag are cases across to the other lift. i would stay here again so would my husband and friends who came with us
Travel operator: thomas cook
Recommended
16 years 11 months ago
The hotel was spotless the rooms are some what small but the balconies are massive and they all have a great sea veiw and there are sunloungers and a patio set on the balconies if you didn't want to go down to the pool the balconies were great suntraps.
We were half board and the food in the resturant each morning and night was excillent the resturant staff were very frendly and very efficant.
We never really did the entertainment in the evening prefering to walk up the road to the shopping and entertainment center.
We loved this hotel althou the steps were hard going as the lift does not take you to all the floors,the only down side was ariving and having to lug suitcases down a few flights of stairs, we found the lifts clean it is more of a cable car than lift but that seems the same at most of the other hotels that are set in the hill sides.
We are planing to book this hotel again this time next year we had a fab holiday.
We were half board and the food in the resturant each morning and night was excillent the resturant staff were very frendly and very efficant.
We never really did the entertainment in the evening prefering to walk up the road to the shopping and entertainment center.
We loved this hotel althou the steps were hard going as the lift does not take you to all the floors,the only down side was ariving and having to lug suitcases down a few flights of stairs, we found the lifts clean it is more of a cable car than lift but that seems the same at most of the other hotels that are set in the hill sides.
We are planing to book this hotel again this time next year we had a fab holiday.
Travel operator: thomas cook
Recommended
17 years 2 months ago
Stayed at the Altamar I read the reviews on this hotel before I booked and they were very good, well I was very disappointed, we had to hike our suit cases a long way for a lift then down 4 floors.
The lifts are awful like cable cars and very dirty there are only 2 lifts in the all of the complex, to get to our room we at to go though a allie way which had dirty laundry bins in and rubbish bins, then when we got to the room there was no front door just the patio doors which was very old.
The apartments had no air con only ceiling fans which made a awful noise, the apartment was very dated and the walls were dirty, could have done with a good revamp,dont get jour sheets dirty because they don
The lifts are awful like cable cars and very dirty there are only 2 lifts in the all of the complex, to get to our room we at to go though a allie way which had dirty laundry bins in and rubbish bins, then when we got to the room there was no front door just the patio doors which was very old.
The apartments had no air con only ceiling fans which made a awful noise, the apartment was very dated and the walls were dirty, could have done with a good revamp,dont get jour sheets dirty because they don
Travel operator: holidays hotels.com
17 years 2 months ago
when we arrived i was a bit dismayed by being at the top of a very large hill but soon discovered that taxis were parked outside at all times of the day and the fare to puerto rico resort and beach was only 3.50 euros and the fare to amadores beach which is excellent 3euros.the reception is lovely open light and many comfy settees,internet,large television showing films and the bonus..a spar shop, well stocked and not rip off prices.apartments clean and cooking utensils adequate.the balconies are huge with table and chairs sun loungers and washing line,plenty of room to spend a quiet day.the bar is good and the food cheap and good quality especially the set buffet,about 6 euros,eat as much as you like.entaintment ok,light hearted nothing serious and got better with largs drinks.swimming pools good and plenty of sunbeds.the outdoor lift was a source of amusment and you probably have to use it unless super-fit.staff on reception were kind and helpful and bar staff were nice,but by behavior of couple of guests could see why they were quiet until they got to know you.all ranges of ages there,no problems,no noise at night.security guards wander around at night which is reassuring.only visitors we had at night were two lovely tabby cats who knew a sucker when they saw one,namely me.all in great holiday,buses to everywhere from puerto rico.the canarians seem a lot friendlier than the spanish and you will not feel you are beeing fleeced all the time.
Travel operator: thomas cook
Recommended
17 years 3 months ago
I took my daughter on holiday in september for 2 weeks ....
Aswell as myself my daughter loved every second of it.
This time it was our 5th time round at the same appartments.
The appartments were very clean and the maids were really friendly.We were self catering but some nights we ate at the appartments and it was GORGEOUS.
The staff and eveyone is very friendly Carloss especially!! happy hour and bingo was exalant as my daughter was happy playing a little game of bingo !
We were quit central and we found that nearly everthing was quite near us.Great Location and the uropa and the comertial centre was amazing x
Entertainment was very well done loved it .
We Would defenaly go back...infact my daughter it 13 next year so i'v booked a surprise holiday to come back in may with her best mate.
p.s weather is always amazing extra hot this year great tan !!!!!!!!! THANK-YOU JMC AND THE ALTAMAR APPARTMENTS
Aswell as myself my daughter loved every second of it.
This time it was our 5th time round at the same appartments.
The appartments were very clean and the maids were really friendly.We were self catering but some nights we ate at the appartments and it was GORGEOUS.
The staff and eveyone is very friendly Carloss especially!! happy hour and bingo was exalant as my daughter was happy playing a little game of bingo !
We were quit central and we found that nearly everthing was quite near us.Great Location and the uropa and the comertial centre was amazing x
Entertainment was very well done loved it .
We Would defenaly go back...infact my daughter it 13 next year so i'v booked a surprise holiday to come back in may with her best mate.
p.s weather is always amazing extra hot this year great tan !!!!!!!!! THANK-YOU JMC AND THE ALTAMAR APPARTMENTS
Travel operator: JMC
Recommended
17 years 3 months ago
Just got back from a week at the Altamar.One of the best holidays we've ever had.Didn,t want it to end.Apartments are spotless.No creepy crawlies.Staff are very friendly and helpfull.We went self catering but ate in the Restaurant nearly all the time because the food was so good.Chef deserves a medal.Will definately go back and next time we will go half Board.Rooms cleaned and towels changed regularly.The views from the apartments are great.All are sea view.Everyone we spoke to couldn,t praise it enough.The only thing the odd person said was about waiting for the lift.We didn,t find it a problem and you only had to wait a couple of minutes.In prospective i think maybe people just don,t have any patience any more.Why rush? you're on holiday!
Travel operator: Thomas cook
Recommended
17 years 4 months ago
Excellent selection of food at breakfast & evening meal times. choices of two types of fish & atleast 3 meats every night. Plenty of fresh veg & fruit. All areas of the hotel are spotless, the staff are very friendly. Two pools both with plenty of sunbeds available. Spar shop on site. Lifts tend to have a mind of their own & its hardwork tackling all the steps from level 0 to reception in the sun.
Evening entertainment starts with things for the kids, then ususally a singing act at 10pm for 1 hr, then karaoke till 12pm. Not brilliant for 20-30somethings.All apartments, the restaurant & pools have a great seaview due to its hillside location.
Would definately go back to this hotel again
Evening entertainment starts with things for the kids, then ususally a singing act at 10pm for 1 hr, then karaoke till 12pm. Not brilliant for 20-30somethings.All apartments, the restaurant & pools have a great seaview due to its hillside location.
Would definately go back to this hotel again
Travel operator: JMC /Thomas cook
Recommended
17 years 4 months ago
The hotel was spotlessly clean, and I was very impressed by the courteous staff. The reception staff spoke very good English and were most helpful. The maids did a great job without being intrusive, if someone was in the room they did not disturb them but came back another time. When I called for help with maintenance it was dealt with immediately. The bar and restaurant staff did a great job and were so friendly. The hotel has a Spar shop on site and the Europa Centre with shops, bars and restaurants is only a 10 minute stroll away. To get to the main centre in Puerto Rico you will need to take a taxi, the rank is right outside the hotel. The taxi fare is only 3E which is roughly
Travel operator: Thomas Cook
Recommended
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