62 Reviews
Traveller Rating
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Excellent24
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Very Good31
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Good6
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: thomas cooke
Rooms are good, we had a double sized terrace which was great for the kids.
We did not eat in hotel.
Entertainment staff including Gazza, Stretch and the JMC clubworld girls were amazing, and some of the acts Blues Brothers, Abba tribute and the jugglers were great.
Will visit again.
Travel operator: jmc
New fully equipted kitchen and fridge freezer. Food from restaurant excellent half roast chicken with salad and chips just over 4 euros drinks good prices.
4 minute walk to Europa centre for shopping bars and steak houses also one bar that stays open till 230am for food located on top of hill, excellent views.
Easy to walk down to Amadores beach but good idea to get taxi back at just over 2 euros. Hotel staff very helpful speak very good english. Gazza and stretch entertainment team. Full entertainment program in afternoon and evening with guest acts.
Building work thats been going on since April and over our stay did not interfere with our holiday at all. We heard drilling and banging in the morning but nothing from early afternoon.
Stayed at the Altamar may 2004 year and plan to return same time next year
Travel operator: Jmc
The Spanish staff have always been good, reps not too bad!!
Will be back again this May, and next year!!
Location great, Europa centre great for kids, wonderful views. Terrace superb.
Not bothered about entertainment as we go out most nights, but seems ok, my son who is ten won't go anywhere else for his hols.
Fully booked last year and we ended up at the eden(behind the europa)never again. Spent most days at the Altamar!!!!!
Travel operator: jmc
The food was excellent, plenty of choice.
The staff were very pleasant and over the 2 weeks we were there, the children were 'high fiving' the waiters!'
The views were fabulous. We liked the location, as we never hire a car on holiday, so we sauntered everywhere.
I'm on web now to book for this year!!
Travel operator: Lunn Poly
People are so friendly, apartment very clean, staff were great, entertainment was brill.
Haven't got a bad word to say! Can't wait for 2008 roll on.
Travel operator: first choice
Got to hold on tight in lifts as this was a cable car, as hotel on cliff side. very different.
Taxis very cheap into town, or you can walk, 30 mins. Lots of steps to beach. alright to walk down but not back up, caught a taxi back a couple of times.
otherwise, a brillant holiday, did not want to come home, will be going back, soon!
Travel operator: jmc
We were in room 120...which is on the 5th floor (I think!!) - we used the lift immediately after you leave reception to get there.
The lifts themselves are a bit ricketty, and not much use if more than 5 people get in them - or, as we often encountered, if the cleaning staff decide to completely fill them with their gear!
The apartments are basic, but not bad for the money. There's no air conditioning, and they get really hot in September!! You can hire a fan for 15 Euros, and you also have to pay to hire a kettle & safety deposit box. I can't remember how much, but you do get a deposit refunded on return. The tv's are also pay as you use, around 1 Euro per hour...and you can get BBC Northern Ireland (??) but after about 8pm, the reception gets a bit dodgy!!
The balconies are big, and have a table, 3 chairs, 2 sunbed loungers & clothes horse, though the balconies aren't entirely private, and can be accessed easily by anyone. I must say, no one strayed onto our balcony whilst we were there! We had a decent view of the sea, and of the other hotels in the area, and we looked down to the pool area that's next to the restaurant/entertainment area. The hotel has 2 pools.
The reception is 'interesting'...all wicker furniture and plants. It's all open plan, and there's a Spar supermarket (not cheap!) and internet area (3 PC's - 15 mins use for 1 Euro). Be warned - there's often a queue for use!
To get out of the complex, you have to either climb stairs, or there is a ramp. At the top, just over the road, there's a taxi rank, that's more or less always got a taxi ready & waiting, and for 3 Euros into Puerto, it's worth it! Just a bit further away on the same side of the Altamar is a bus stop - I think it's 1 Euro down to the town.
The Europa shopping centre/bars is about a 10 minute walk away, and looks like it could get quite lively on an evening. There's 3 Nettos there, loads of restaurants, shops and a booking office to book your trips through. They are a bit cheaper than booking through the JMC reps.
My one major 'gripe' though, was the entertainment. You have no choice but to listen to the DJ....in the afternoons, and between 9.30pm - 12.30am every night!! We were self catering, and liked to eat out on our spacious balcony each evening, as we spent the days away from the apartment. In the end, we sat in the hot apartment as the DJ has his speakers inside the restaurant (fair enough) - AND outside at the same volume! Even people we spoke to who stayed next door at the Blue Star complained about the noise. The DJ himself was really good - and very professional, but the noise ruined our evenings. I joked on the last night that I hoped he'd lose his voice....and the next day, he was silent as he had indeed lost his voice!!!!
Despite that moan, the entertainment team seem to work their socks off, having a 2 week rotation of acts/discos & bingo in the afternoons, with prizes of around 150 Euros.
The JMC reps have an office up in reception just near the entrance, but they're not always around, as I found when I needed their help when I broke my wrist on the last day of my holiday (I still have the cast on for another 3 weeks!!!).
All in all, the Altamar isn't a bad place....though I prefer Tenerife!!!
Enjoy your trip!
Travel operator: JMC
Travel operator: jmc
Everthing about the hotel its boss i guarentee once you go youll never stop its like a drug
Travel operator: Not Sure
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