62 Reviews
Traveller Rating
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Excellent24
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Very Good31
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Good6
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 5 months ago
Fantastic hotel 1st time we had been to Gran Canaria everyone said it was very hilly. The Altamar is in the best place a short stroll to shops family bars & restaurants or taxi ride down to Puerto Rico about 3 euros. You can even walk down a slight hill to amadores beach (looks like a caribbean beach, beautiful) we had no problem and we had a pushchair, from here you can walk along a sea front walkway to Puerto Rico.
We met people in the local bars who had got a taxi up because it was better than down in the centre. The pools are great loads of sun loungers, clean toilets etc. The food is fantastic especially the deserts!!
We will definitely be back to stay here.
We met people in the local bars who had got a taxi up because it was better than down in the centre. The pools are great loads of sun loungers, clean toilets etc. The food is fantastic especially the deserts!!
We will definitely be back to stay here.
Travel operator: thmas cook
Recommended
18 years 5 months ago
This place was great for families. Very clean rooms, great buffet food and in a good location being so close to the Europa centre which has loads of shops, restaurants and pubs. Also only 3 euros in a taxi down into Puerto Rico centre and theres no shortage of taxi's at the entrance to the hotel.
Staff really helpful and the entertainment team amazing with shows on every afternoon and evening."mc gazza your the man"..already booked up for next summer. Top holiday apartment for families or couples.
Staff really helpful and the entertainment team amazing with shows on every afternoon and evening."mc gazza your the man"..already booked up for next summer. Top holiday apartment for families or couples.
Travel operator: thomas cook
Recommended
18 years 6 months ago
I stayed at the Altamar Apartments in June for a week. We were pleasently surprised, with the size of the hotel.
There are 2 large pools, loads of sunbeds a pool bar, great entertainnment Including Big Gazza and tall paul, Loads of shows in teh evening such as Parrot shows, Singers (Lionell Richie was the best)Jugglers and loads more.
JMC Staff were great, Dan looked after us all holiday and made us feel really welcome.
The Boat trips are great inc whale of a day, booked through JMC, Party night was great inc a free bar(we didnt feel there was any alcohol in the drinks).
We didnt have any probs in our room with cockroaches, but we did see them around, and a couple next door had a few, but were sorted by reception sending someone round straught away.
The food was absolutely great, loads of choice, friends we met were vegetarian and the chef made them disheseven thouhg they paid for the buffet.
I will deffo be returning, great vakue for money and location was good, a lovely setting, all you see from your room is the sea.
There are 2 large pools, loads of sunbeds a pool bar, great entertainnment Including Big Gazza and tall paul, Loads of shows in teh evening such as Parrot shows, Singers (Lionell Richie was the best)Jugglers and loads more.
JMC Staff were great, Dan looked after us all holiday and made us feel really welcome.
The Boat trips are great inc whale of a day, booked through JMC, Party night was great inc a free bar(we didnt feel there was any alcohol in the drinks).
We didnt have any probs in our room with cockroaches, but we did see them around, and a couple next door had a few, but were sorted by reception sending someone round straught away.
The food was absolutely great, loads of choice, friends we met were vegetarian and the chef made them disheseven thouhg they paid for the buffet.
I will deffo be returning, great vakue for money and location was good, a lovely setting, all you see from your room is the sea.
Travel operator: Thomas Cook
Recommended
18 years 7 months ago
This was our second stay at the Altamar Apartments, the first time was just the two of us 18 month ago. We both loved the hotel, the rooms were extremely clean with very good room service.
The food was excellent with all different types of menu ranging from basic English dishes to self service buffet(which was different every night and very good) to specialities.
The location of the hotel was at the top of the hill with breathtaking views over the bay, access to the apartments are via steps(you have to be fit) or via two useful lifts.
Taxis are available right outside the hotel 24hours a day to take you to the centre of Puerto Rico which are only a couple of euros per trip, but there is also the Europa centre with plenty of bars and restaurants a few minutes away from the hotel.
The Hotel staff were excellent polite and very friendly, nothing was two much trouble. The entertainment along with the staff is the reason we came back the second time, but this time with our two children.
We knew our children would be entertained at the kids club (which was excellent) during the day and by the entertainment at the restaurant in the evening, not to mention keeping the parents entertained through out the day and night.
We are visiting the apartments again in September this year and would highly recommend the apartments to anyone.
The food was excellent with all different types of menu ranging from basic English dishes to self service buffet(which was different every night and very good) to specialities.
The location of the hotel was at the top of the hill with breathtaking views over the bay, access to the apartments are via steps(you have to be fit) or via two useful lifts.
Taxis are available right outside the hotel 24hours a day to take you to the centre of Puerto Rico which are only a couple of euros per trip, but there is also the Europa centre with plenty of bars and restaurants a few minutes away from the hotel.
The Hotel staff were excellent polite and very friendly, nothing was two much trouble. The entertainment along with the staff is the reason we came back the second time, but this time with our two children.
We knew our children would be entertained at the kids club (which was excellent) during the day and by the entertainment at the restaurant in the evening, not to mention keeping the parents entertained through out the day and night.
We are visiting the apartments again in September this year and would highly recommend the apartments to anyone.
Travel operator: jmc
Recommended
19 years 3 months ago
Stayed the Altamar for 2 weeks what a great place.
Good food, entertainment - fat Gaz and gang and Carlos.
Wanted to book again but booked up for September 06 ended up in Riosol hated the place not a patch on Altamar booked for September o7 can't wait - bring it on.
Good food, entertainment - fat Gaz and gang and Carlos.
Wanted to book again but booked up for September 06 ended up in Riosol hated the place not a patch on Altamar booked for September o7 can't wait - bring it on.
Travel operator: Thomas cook
Recommended
19 years 4 months ago
The Altamar is at the top of the hill but gives excellent views of the bay.
It is within easy walking distance to the Europa Centre were you can get a good choice of various foods from steak to chinese.
They have just finished refurbishing the apartments and are all very nice condition, few teething problems but very quickly sorted out.
It is within easy walking distance to the Europa Centre were you can get a good choice of various foods from steak to chinese.
They have just finished refurbishing the apartments and are all very nice condition, few teething problems but very quickly sorted out.
Travel operator: thompson
Recommended
19 years 4 months ago
We have just got back from the Altamar, we booked a late deal and I,m afraid to say the I was very disappointed with this holiday.
The general claenliness of the place was bad and I found some of the staffs attitude very bad. I have stayed in several 3* accomadations and we take two holidays a year but I thought the 3* rating was too generous for these appartments.
After 3 days I enquired as to when our sheets would be changed and was told that they werent as we were only there for a week. I was on my way to reception when my hand got caught in the lift doors and was bleeding when I told the person at reception whilst standing there with blood dripping down my hand he shruuged his shoulders and said "what you want me to do" I was not even offered a plaster.
The only good things I can say about this place was the views were great and Gazza the entertainment guy was very amusing and great with the kids. The rooms are very hot as there is no air conditioning and the ceiling fans just dont quite do the job. On all the holidays I have been on I have never had to pay for use of a kettle in the room, but they seem to want to rent everything out to you at an extra charge including high chairs and sun loungers at the pool.
We had problems with ants and cockroaches in our apartment. There are two pools but only one has music and poolside bar as the other poolside bar was closed permanently and the speaker did not work around that pool either, they actually decided to start maintenance on the closed bar and we had to endure a few hours of drilling whilst sitting round the pool.
I am afraid to say that I would not return to this location or recommend it to friends, back to Cyprus for us next year where we know that we will be treated very well and have very clean surroundings as the maids come every day regardless of how long your stay is.
The general claenliness of the place was bad and I found some of the staffs attitude very bad. I have stayed in several 3* accomadations and we take two holidays a year but I thought the 3* rating was too generous for these appartments.
After 3 days I enquired as to when our sheets would be changed and was told that they werent as we were only there for a week. I was on my way to reception when my hand got caught in the lift doors and was bleeding when I told the person at reception whilst standing there with blood dripping down my hand he shruuged his shoulders and said "what you want me to do" I was not even offered a plaster.
The only good things I can say about this place was the views were great and Gazza the entertainment guy was very amusing and great with the kids. The rooms are very hot as there is no air conditioning and the ceiling fans just dont quite do the job. On all the holidays I have been on I have never had to pay for use of a kettle in the room, but they seem to want to rent everything out to you at an extra charge including high chairs and sun loungers at the pool.
We had problems with ants and cockroaches in our apartment. There are two pools but only one has music and poolside bar as the other poolside bar was closed permanently and the speaker did not work around that pool either, they actually decided to start maintenance on the closed bar and we had to endure a few hours of drilling whilst sitting round the pool.
I am afraid to say that I would not return to this location or recommend it to friends, back to Cyprus for us next year where we know that we will be treated very well and have very clean surroundings as the maids come every day regardless of how long your stay is.
Travel operator: Thomas Cook
19 years 4 months ago
We took a late deal holiday to the Altamar and were pleasantly surprised. The apartment was adequate for our needs although air-conditioning instead of ceiling fans would have made our stay a bit more comfortable. The view from our large patio was outstanding.
As the apartments are built into a hill there were a number of steps from our floor (1) to reception/shops/exit to road (6). There are 2 lifts but the one on our side of the complex was out of action quite a lot.
The apartment was cleaned 3 times during our weeks stay and the maids even did our washing-up.
Overall an enjoyable holiday.
As the apartments are built into a hill there were a number of steps from our floor (1) to reception/shops/exit to road (6). There are 2 lifts but the one on our side of the complex was out of action quite a lot.
The apartment was cleaned 3 times during our weeks stay and the maids even did our washing-up.
Overall an enjoyable holiday.
Travel operator: Thomas Cook
Recommended
19 years 5 months ago
The apartments were great, there are 8 floors we were on floor 6 which if you can choose I would say its the best floor, its in the middle as is 2 floors upto reception and 2 floors down to the pool.
The apartments are lovely and were cleaned 3 times during the week. There are 2 pools which are both quite large.
A restaurant which even as a chef I couldn't fault the food (I did go self catering but did eat a few meals in the restaurant as they have a decent range of food).
The good news is everyone spoke perfect English and there are 2 reps on site (adam and vicky) and 2 in the entertainment team (stretch and gazza).
There is plenty going on in the day with pool competitons, water polo, football and even bingo (for quite high money I didnt play but someone won around 1500 euros why I was there) so theres plenty to do just on the complex.
There is a Spar shop on the complex which I found cheap enough and you can change you travellers cheques and currency in the reception.
Theres plenty to do outside the complex too as it is a 2 minute walk to a huge complex full of shops, restaurants, arcades, mini golf, tennis etc etc etc.
There is a beach 5 mins away and you can go practically anywhere in puerto rico for a couple of euros in a taxi day or night.
Do go on the trips the reps offer you they are loads of fun especially soiux city one its a great place!!
Thats about all really the place is brilliant and I will definately visit again in the not so distant future.
The apartments are lovely and were cleaned 3 times during the week. There are 2 pools which are both quite large.
A restaurant which even as a chef I couldn't fault the food (I did go self catering but did eat a few meals in the restaurant as they have a decent range of food).
The good news is everyone spoke perfect English and there are 2 reps on site (adam and vicky) and 2 in the entertainment team (stretch and gazza).
There is plenty going on in the day with pool competitons, water polo, football and even bingo (for quite high money I didnt play but someone won around 1500 euros why I was there) so theres plenty to do just on the complex.
There is a Spar shop on the complex which I found cheap enough and you can change you travellers cheques and currency in the reception.
Theres plenty to do outside the complex too as it is a 2 minute walk to a huge complex full of shops, restaurants, arcades, mini golf, tennis etc etc etc.
There is a beach 5 mins away and you can go practically anywhere in puerto rico for a couple of euros in a taxi day or night.
Do go on the trips the reps offer you they are loads of fun especially soiux city one its a great place!!
Thats about all really the place is brilliant and I will definately visit again in the not so distant future.
Travel operator: JMC
Recommended
19 years 5 months ago
This will be our eleven time staying in the Altamar.
The cleanliness of the place is excellent, the staff are so friendly and accomodating.
The location is breath taking. The staff is second to none. The entertainment is marvellous as it accomodates every age rating.
The cleanliness of the place is excellent, the staff are so friendly and accomodating.
The location is breath taking. The staff is second to none. The entertainment is marvellous as it accomodates every age rating.
Travel operator: Jmc
Recommended
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