67 Reviews
Traveller Rating
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Excellent16
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Very Good22
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Good16
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Average7
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel staff were helpful and the bar staff were ace the entertainment was good especially the mini disco which kept the adults entertained as well as the kids.
The life guard was lovely and the pool bar food was great.
Travel operator: airtours
The Hotel in general was very clean and well maintained, the few odd pigeons were annoying.
The pool area is pleasant and suits all ages, which is watched over by a lifeguard for piece of mind.
Evening entertainment was excellent, with entertainment for all ages, although the entertainment can start quite late and can be annoyingly noisy in the early hours of the morning!
The main problems that we had were with Airtours and Mytravel, the flights were very unpleasant, and delayed for several hours, there and back. The Reps were unpleasant and not very helpful.
Hotel overall, brilliant, Tour Operator rubbish.
Travel operator: Airtours
Travel operator: Mytravel
The maids cleaned the room 5 times and even did the washing up if we had any to do. The room was spotless and the kitchen area was new with a brand new fridge, microwave, kettle and toaster and the apartment was very spacious. We were also lucky in that the apartment overlooked the sea.
The hotel staff were friendly and helpful.
The entertainment was excellent especially for children and I would like to say that James and Mark gave the hotel an excellent atmosphere.
The bar food was great value for money and all the staff very friendly especially with the children.
The only downside is the pigeons and we didn't see one single cockroach.
I would definitely recommend the Puerto Azul to anyone and would definitely like to return 2005.
Travel operator: Direct Holidays
Whenever we arrived at the hotel, we could not believe how big it was! We even had trouble finding our room!
The cleanliness of the the hotel is up to very good standards.
The location is only a taxi fare away from the centre, which was handy, and the view from the hotel outlooking Puerto Rico was just stunning.
The staff are extremely helpful and very friendly.
The entertainment varies. There are animal shows for the kids(and adults too!) and there are performing acts for the adults. The entertainment is suitable for all ages.
Overall, I found Puerto Azul to be an amazing hotel, and I would definitely go there again. This hotel also helped this holiday be the best holiday ever! I recommend this hotel to everyone who will be visiting Puerto Rico.
Travel operator: airtours
One of the best hotels we have stayed in, good food nice appartments, friendly staff especially Rudy and Pedro from the poolside bar!!!!!!!
Mark and James the entertainment staff were really nice to talk to and gave the place that holiday atmosphere.
The reception was really good if you had any problems they sorted things out quickly.
There were a few pigeons around which I was shocked at, not many cockroaches though.
I would go back tomorrow if I had the chance !!!
Excellent for families loved it!!!!
Travel operator: direct holidays
The accommodation was reasonably priced and our room was spotless and very well equiped for cooking if we so wanted, although there were so many good restaurants in Peurto Rico this was a bit of a rarity!
The staff were friendly and helpful and the evening entertainment that I saw was brilliant or at least as good as you would expect on this kind of fun holiday!
The hotel may be 600 steps down from the centre but it is an easy walk down and a cheap taxi ride back if you cant walk back and the views are absolutley spectacular, whether it is sea or Puero Rico view.
My only disappointment was that the mini golf seemed a bit dilapidated.
PS would well recommend the 'All you can Eat'Chinese buffet for 4.80 euros in the Shopping Center!(Last on the left!)
Thank you Puerto Azul for a wonderful holiday!!
Travel operator: Airtours
There were fans provided but were on a timer, which meant you were woken up by the heat and had to reset the fan timer.Food was very good in hotel and outside, we did not have one bad meal reasonably priced too.
All the staff were very friendly, always acknowledged you.Entertainment was good had some good entertainers. We were never bored like some other holidays we have had. The swimming pools were lovely and clean, very inviting and lovely to cool down in.
We did not find location a problem.We enjoyed the stroll down to the centre as the scenery was gorgeous. We sometimes walked back to hotel along the pathed roadside and we also used the taxis which were plentiful and cheap.
We thoroughly enjoyed our holiday and after showing our holiday snaps and much talking, more of my family are going next year.We cant wait and well done to everyone at the PORTO AZUL!!!!!!!!!!
for making our holiday GREAT. Thank you
Travel operator: Airtours
Travel operator: Airtours
Hotel was at the top of a mountain, out of reach to any civilization!!! Walked at least 15 minutes to our room with two heavy cases, were not assisted whatsoever!
Got into our room. No air conditioning and our sea view with balcony was far behind the other hotel that obstructed our view! We complained to reception and he said, for your company and price, that
Travel operator: Thomson
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