67 Reviews
Traveller Rating
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Excellent16
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Very Good22
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Good16
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Average7
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 9 months ago
We stayed here in febuary for 1 week it was fantastic we had great views, the hotel was clean the rooms were cleaned daily. We only ate in the poolside bar and that was excellent. The location was fine for us as we had a hire car. The staff here are fantasic they are very friendly and polite.
We thought the entertainment was good we had plenty of laughs.
We would come here again with the kids as there is plenty to do.
We thought the entertainment was good we had plenty of laughs.
We would come here again with the kids as there is plenty to do.
Travel operator: airtours
Recommended
20 years 10 months ago
Me and my husband have visited the Puerto Azul on several occasions now. We have been going there since 1990. We have stayed in various places in Gran Canaria and puerto Azul is by far been the best place we have stayed.
Hotel location is withing easy reach of Europa center,and only a taxi ride costinh approx 3 euros to main shopping center.Hotel is clean and theres maid service everyday except sundays. Hotel reception staff very friendly some of the bar staff could be a bit friendler, but no real problems with anyone.
Pool bar is very good for lunch and prices not too expensive.We never go half board so cannot comment on resturant.
Hotel location is withing easy reach of Europa center,and only a taxi ride costinh approx 3 euros to main shopping center.Hotel is clean and theres maid service everyday except sundays. Hotel reception staff very friendly some of the bar staff could be a bit friendler, but no real problems with anyone.
Pool bar is very good for lunch and prices not too expensive.We never go half board so cannot comment on resturant.
Travel operator: airtours
Recommended
20 years 10 months ago
I enjoyed staying in Puerto Azul and i wish we could of stayed longer the rooms are very compact and realy cool the hotel food was really lush!
I have to say that we all luved the staff! they made our holiday extra special especially ronnie! and we had loadza fun! i would love to visit this hotel again someday! and hope to have as much fun as i did before
lots of love n kisses! sarah xxxxxxxxxxxxxxxxxxxxxxx
I have to say that we all luved the staff! they made our holiday extra special especially ronnie! and we had loadza fun! i would love to visit this hotel again someday! and hope to have as much fun as i did before
lots of love n kisses! sarah xxxxxxxxxxxxxxxxxxxxxxx
Travel operator: my travel
Recommended
20 years 11 months ago
The hotel was really big it took a while to find our apartment but we got used to it. The food was really nice there was plenty to choose from for adults the kids choice was'nt that good though. The waiters were not very good with their English but they tried they were always really friendly.
The staff at reception were very nice and helpful. The entertainment is great I would recommend any family to come here.
The pools are really clean and there is a life guard there at all times. The apartments are really clean but they have big gaps under the door which was handy for the cockroaches which we did have a lot of every night. We lived with it because they live there.
The hotel its self is really good just too far away especially when you have children as it is at the top of a really steep hill taxi's are needed at night when kids are tired.
The staff at reception were very nice and helpful. The entertainment is great I would recommend any family to come here.
The pools are really clean and there is a life guard there at all times. The apartments are really clean but they have big gaps under the door which was handy for the cockroaches which we did have a lot of every night. We lived with it because they live there.
The hotel its self is really good just too far away especially when you have children as it is at the top of a really steep hill taxi's are needed at night when kids are tired.
Travel operator: mytravel
Recommended
21 years 4 months ago
i think it all depends on where your room is situated in this place. I was in block 1 on the 4th floor(2 lifts & some stairs to get to) the view from our balcony was a load of bushes planted in the roof of the rooms below,with a dirt path at the side which could be accessed by anyone(even those outside of the hotel).Walking to your room at night didn't feel too safe(even though there are security guards). While many people in the hotel say they didn't see any cockroaches in their rooms we were infested. They were crawling out of gaps in the wall in our rooms and from behind the fridge.not nice. There were also millions of spiders too, although compared to the cockroaches these didn't bother us too much. Our bathroom floor was always flooded.No matter how carfull you were in the shower wtih the curtain, the floor would still be deep with water(think it was coming out the bottom of the bath. When we needed a guy to come open our bedroom door we'd accidently locked ourselves out of he just blamed the water on us.The hotel itself was nice but not really anything special. We went early september and entertainment was not too good. Also being situated at the top of a mountain wasnt too nice. Although taxis are cheep, a fortnights worth soon adds up.Although you could walk the stairs at night they were quite creepy. The shopping centres were ok, just the same as all resorts - you've been in one you've been in them all.The beach too was quite nice,although if you go a 15 min walk round the coast you'll find Amadores beach which is much nicer.All in all an ok holiday,wouldn't go back though as resort wasn't really up to much.
Travel operator: Airtours
21 years 6 months ago
Everything about this hotel was excellent but it could be better if it was more closer to the europer center. As the hill isnt to good for old people that stay in the hotel, the staff was wiked lots of fun, the hotel was very clean. The only thing me and the rest of our group didnt like was all the floors in the hotel as we was near the bottom.
luv emma x x x
luv emma x x x
Travel operator: airtours
Recommended
21 years 7 months ago
My wife and I stayed at the Puerto Azul at the end of march this year.
After moving from a dull and smelly block 6 to a fresher and brighter block3 (at a cost of 25 Euros) we thoroughly enjoyed the rest of our 7 days holiday.
We found the room well equipped with modern appliances (electric kettle,toaster and a microwave)
From our room 3003 we had to travel up in 4 lifts (a total of 13 floors) to get to the Reception area and then have to walk down 680 steps to get to the beach , not a problem if you like walking, if you don`t there`s a frequent bus service to take you down for 80 Eurocents each.
Puerto Rico town itself simply bustles at night. plenty of bars- Restaurants etc.
We certainly would like to return there someday. Bi
After moving from a dull and smelly block 6 to a fresher and brighter block3 (at a cost of 25 Euros) we thoroughly enjoyed the rest of our 7 days holiday.
We found the room well equipped with modern appliances (electric kettle,toaster and a microwave)
From our room 3003 we had to travel up in 4 lifts (a total of 13 floors) to get to the Reception area and then have to walk down 680 steps to get to the beach , not a problem if you like walking, if you don`t there`s a frequent bus service to take you down for 80 Eurocents each.
Puerto Rico town itself simply bustles at night. plenty of bars- Restaurants etc.
We certainly would like to return there someday. Bi
Travel operator: Airtours
21 years 7 months ago
My partner and I come to Gran Canaria every year around April / May time and have always been impressed by the level of service!
Nothing was different here, I dont think we were in the best block with the best facilities but for the cheap deal we got there wasn't much room to complain - until our friends, who we met at the apartments, who stayed for two weeks paid less than us had a fab view and a kettle! Anyway moving on, rooms were clean balcony spacious!
We were half board so there was a good variety both at breakfast and evening meal! Even bar snacks were nice and reasonably priced! My partner and I treated this as a second holiday to escape the pressures of work!
We got a great deal had a wonderful time and if you want a cheap week away with everything (apart from the beach) within close walking distance then this will be great for you!
Great for couples, families and singles!
Nothing was different here, I dont think we were in the best block with the best facilities but for the cheap deal we got there wasn't much room to complain - until our friends, who we met at the apartments, who stayed for two weeks paid less than us had a fab view and a kettle! Anyway moving on, rooms were clean balcony spacious!
We were half board so there was a good variety both at breakfast and evening meal! Even bar snacks were nice and reasonably priced! My partner and I treated this as a second holiday to escape the pressures of work!
We got a great deal had a wonderful time and if you want a cheap week away with everything (apart from the beach) within close walking distance then this will be great for you!
Great for couples, families and singles!
Travel operator: Airtours
Recommended
21 years 8 months ago
We stayed at this hotel for a well deserved break.
On arrival the room was very spacious and extremely clean. The surrounding areas were also very clean, entertainment and pool was of a very high standard.
Since our first holiday there we have returned "SIX" times and we still love it.
Well done Azul keep up the good work
On arrival the room was very spacious and extremely clean. The surrounding areas were also very clean, entertainment and pool was of a very high standard.
Since our first holiday there we have returned "SIX" times and we still love it.
Well done Azul keep up the good work
Travel operator: Airtours
Recommended
21 years 10 months ago
love this place have stayed there 3 times in 2 years
Travel operator: airtours
Recommended
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