67 Reviews
Traveller Rating
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Excellent16
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Very Good22
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Good16
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Average7
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 3 months ago
The hotel had to be the worst I have ever stayed in. First of all you couldn
Travel operator: going places
20 years 3 months ago
Me and my family couldn't fault this hotel on any way the staff were helpful, the entertainment was great all-in-all the hotel was great. 3 days before we left my son caught chickenpox and the staff were great every so often the entertainment team came down to make sure he was alright they lent him games to he didn't get bored.
I could not fault this in anyway I would come back to this hotel again and again if I could.
McCullough Family xx
I could not fault this in anyway I would come back to this hotel again and again if I could.
McCullough Family xx
Travel operator: Airtours
Recommended
20 years 4 months ago
i enjoyed this hotel loads the entertainment was great and the staff was brilliant they made my holiday special expecially jonay martin he is so lovley i would definitley go again the area is clean and tidy.the hotel was in in the perfect place not to far from the beach and not to far away from the clubs and shops and the taxi's did not cost much neither. i would just like to say that if you have not been there you need to because you will have the time of your life and wont want to go home
love sarah xxxxxxxxxxxxxxxxxx
i am going back next year
love sarah xxxxxxxxxxxxxxxxxx
i am going back next year
Travel operator: airtours
Recommended
20 years 4 months ago
There were quite a few cockroaches around and about the resort but few in the rooms.
Instead of walking 656 steps down to the main Puerto Rico beach, just jump a taxi for 2 euros to Amadores beach - it's well worth the trip! The downfall is that the taxi drivers can be crazy and drive 100 mph on windy roads!
The resort itself was very clean but the rooms were very small. The entertainment was good but as a family with young children, we found it started too late. We would recommend it if you have older children or none at all!
Instead of walking 656 steps down to the main Puerto Rico beach, just jump a taxi for 2 euros to Amadores beach - it's well worth the trip! The downfall is that the taxi drivers can be crazy and drive 100 mph on windy roads!
The resort itself was very clean but the rooms were very small. The entertainment was good but as a family with young children, we found it started too late. We would recommend it if you have older children or none at all!
Travel operator: Direct Holidays
20 years 4 months ago
The hotel was excellent. Really big so struggled to find my apartment when I first arrived, but got used to this.
Room basic but clean. A few cockroaches but not a problem.
Man that works nights on reception is great fun - even though he works nights he was still always smiling.
Nice to see security guards and a lifeguard.
Bar staff great, especially Danny and Jorge - lush!
Airtours reps really friendly - always said hello and even came to chat to us at the pool bar a couple of times. Really helpful in their local knowledge.
The two entertainers really do provide the entertainment, day and night. Was pleased that even though there was a lot to include the children, it was still entertaining for me and my friend who are 23.
Room basic but clean. A few cockroaches but not a problem.
Man that works nights on reception is great fun - even though he works nights he was still always smiling.
Nice to see security guards and a lifeguard.
Bar staff great, especially Danny and Jorge - lush!
Airtours reps really friendly - always said hello and even came to chat to us at the pool bar a couple of times. Really helpful in their local knowledge.
The two entertainers really do provide the entertainment, day and night. Was pleased that even though there was a lot to include the children, it was still entertaining for me and my friend who are 23.
Travel operator: Airtours
Recommended
20 years 4 months ago
The cleanliness of the hotel was very well maintained with maid service about 4 times a week.
The location itself wasn't the best but it was a cheap taxi away from the aqua park and night life etc.
The pool area was suited for all types, however there were insufficient beds for the amount of residents staying at the hotel. If you dont mind getting up at 7am to place your towel down, you'll be fine.
An all round good and enjoyable holiday, a bit of walking wont hurt anyone!
The location itself wasn't the best but it was a cheap taxi away from the aqua park and night life etc.
The pool area was suited for all types, however there were insufficient beds for the amount of residents staying at the hotel. If you dont mind getting up at 7am to place your towel down, you'll be fine.
An all round good and enjoyable holiday, a bit of walking wont hurt anyone!
Travel operator: Direct Holidays
Recommended
20 years 4 months ago
The hotel was very clean the apartments were cleaned every day and the maids were very polite. Close to the top centre and very cheap to get to the bottom.
The staff made the holiday. The barmen were so polite and friendly.
I would definately go back to this hotel the best holiday ever.
The staff made the holiday. The barmen were so polite and friendly.
I would definately go back to this hotel the best holiday ever.
Travel operator: Direct Holidays
Recommended
20 years 5 months ago
The Hotel is in need of a massive refurbishment programme. The sheets and bed linen look old, worn and threadbare, and the rooms furnishings and fitments need overhaiuling or binning!! The food in the Restaurant was repetitive and unpalatable. We have been to this Hotel 10 years ago (before Airtours took control) and it was a different place then, to what it is now!!Hotel Staff did there best, but there were just too few of them to cope!! The entertainment was typical - bingo, karaoke, quizzes, and the usual hypnotists and sing alikes. The Pool Bar/Restaurant is used by the local pigeon population, as are the sunloungers and pool itself. Half Board guests are downgraded from spacious apartments to small cramped studios, (by Airtours, not the Hotel) - so be aware what to expect!! Cleaning standards were not good-towels remained unchanged. The Courtesy Room for departing guests is dire - just 6 curtained showers each for men and women, and a very wet floored communal changing area.
Travel operator: Airtours
20 years 5 months ago
Stayed here on Half Board, and couldn't eat the food, we ate out most days!! The Hotel is not well maintained or cleaned properly. Rooms are tatty, worn and poorly furnished. The whole place needs painting. There are few maids, and the cleanliness reflects this!! The Hotel location is almost at the top of a massive hill, with hundreds(approx 500)of steps down to the beach. Have to use taxis or public transport to get around. The Hotel is very short staffed. The Bar at night has about 3 waiters, and they have to serve the ice cream and kebabs, as well as wait tables.The Reception Staff were most helpful and polite at all times. The cleaners have 2 days off, and on these days, the pool area doesn't get cleaned. There are a lot of wild pigeons here at this Hotel, and they are in both Public areas and on the balconies.The entertainment was focused on families and children, with the children's entertainment going on until 9.30 - 10.00pm and while the adult entertainment was on, the kids palyed football round the pool bar - nice!! The entertainment was nothing special unless you like nightly Bingo!! We went for a cheap break, and that's exactly what we got - cheap and nasty. I would not go back to this Hotel and would not recommend it to others either.
Travel operator: Airtours
20 years 5 months ago
We have recently retured from Gran canria and were very sad to leave. The hotel was lovey very posh, rooms were cleaned evey day. The pool area was very clean and not noisy. The entertainment was not very good, and they could do with more comedy and not to much singing as you get boared of it. The hotel is quiet at night while sleeping, although we didnt get in every morning until 4:30am!!! The staff were very helful as we had a broken window and they fixed it just after it had happened. Over all i give this hotel 9/10 and cant wait 2 go back there next year.
Travel operator: airtours
Recommended
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