39 Reviews
Traveller Rating
-
Excellent11
-
Very Good21
-
Good4
-
Average2
-
Poor1
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
Travel operator: Thomas cook
Hotel tip: reception & bar on top floor most 2 bedrooms on top floors, but bigger balconies lower down.
Travel operator: globespan
Looking out from our balcony over Peurto Rico was amazing, the view was stunning. You had table and chairsand 2 sun loungers on your balcony, so you could just lay there and sun your self silly, most relaxed holiday we have had in a long time, the hotel is large, but you heard very little noise which was great to.
I would go back tommorow if I could, just for the view and the piece and quiet.
Travel operator: mytravel
The hotel is set into the side of a mountain. The reception, dinning room and pools are located on the top level (level 5). We were in an apartment on level 4 and there were 60 steps upto the pool. There is only one lift which was prone to breaking down which caused problems for people on the lower levels. The room was serviced daily except Tuesday and Thursday with fresh towels everytime but bedding only once. We had no cockroaches in our room but we did take with us a JML pest repellent (
Travel operator: Panorama
Rooms were very clean and tidy everything is catered for, rooms could of done with Air Con in them but the fan was efficient, the views from room are out of this world excellent.
The hotel entertainment was spot on, there is 2 big pools, top and bottom both very clean. Sunbathing areas are great but they could do with more parasoles.
The best beach by far is Playa Amadores, water us warm and there are pleanty of shops to buy food and drink from, the night life in Puerto Rico was great but you tend to get harrassed by people for food all the time and tends to be very annoying - there is a MC DONALDS there too for people who love that food.
But overrall I think its smashing value for money, the flight from UK is 4 hours everything very cheap over there I took
Travel operator: Thompson
Swimming pools large but can not use inflatables or balls as eco pool,kids got bored really quick.
Rooms clean has kettle,toaster,microwave but no micor wave containers to use. Main problem was cockroaches in rooms crawling along wall at bar area,in rooms,bathroom and on patio. must be bad as they supply you with a can of spray to kill them and pest control visit regulary.
Staff very friendly maids clean exceptionaly well top marks to them.
Entertainment kids club 1hour aday no activities for them. unless you are sixteen you can not join in. There is aqua gym daily at 1100, one activity at 12 nothing until 3pm which is water polo, no acitivites friday and saturday. This was very disappointing as on hotel web site appears lots of activits but none in reality. One entertainer can not do all the work this is an area the hotel needs to work on they have the facilites but nobody to run them.
Travel operator: thomas cook
Travel operator: MyTravel
balconies are very spacious with two sunbeds and table and chairs, the view from the balcony is very scenic and very peaceful
The staff are very friendly
The food is varied but not a big selection, but the hotel its self is very clean and welcoming.
And Paco who as been their for quite a few years is a very good entertainer for the all familes. especially children.
Travel operator: Thomas Cook
Plenty of places to eat at the Europa centre. Very good food! The best thing at the hotel has got to be the entertainment. From water polo to water aerobics to mini disco for the kids and the night time entertainment. Excellent. Well done Paco. Top man!!!!
I must say though if you want to get out and about then you will probably need to use a taxi which only cost 2 or 3 euros. it is very steep hills. Loved it so much i want to go back next year. Again well done PACO for the entertainment he is excellent! and very good looking
Travel operator: Cosmos
Our room was a 1 bedroom apartment, twin beds which I have to say were extremely comfortable, shower was brill, plenty of hot water anytime of the day. The only problem was there was no air-conditioning, but there was a fan provided which helped.
We spent most of our time round the pool, plenty of sunbeds to go round everyday, as there were two pools to choose from. The weather for September was nice and hot, take plenty of sun tan lotions!
The Europa Centre was convenient as it was literally on the door step, plenty of restaurants and bars to choose from. I would recommend the Chinese Restaurant downstairs on the corner as this was great, and value for money.
Travel operator: Thomson
Ask a Question
Got a question? Ask our community of over 1.5 million users.