when we arived at the hotel it was late so we went strait to our rooms. the rooms were nice.but i thought the holiday was a bot over priced.the staff were great. the location wasent very good as it was far from the beach and shops. i was noot keen on the way a company tried to persuade us to buy into a vacation club its just like a time share allthough they said it wasent a time share i could have done with peace on holiday. the pool was nice. all in all the holiday was ok a bit of a long walk to the beach with the kids so i wont go there again.

just thought id drop a review on lanzarote bay.stayed there for 2wks in august was a bit dubious about it as it had undergone a refurb & we were scared it wasnt finished.well we couldnt have been more pleased with the place it was fantastic football pitch & tennis courts...kids play area & clubhouse... good food in restaurant & pool bar...drink good & plentiful...friendly helpful staff...reps & entertainers for adults & kids daytime & nighttime activities.super (especially sandra & laura)....clean spacious modern rooms....maid service everyday barr 1...super value for money.we had went in 2007 & it was in need of a facelift well it certainly got that for 2008...we were so happy with the place we have booked to return in 2009...21 in our party..10 adults 11 kids...you definately wont be disappointed if you give here a try

I stayed at Lanzarote Bay hotel in August.

The hotel was clean apart from some items of litter that remained for 2 weeks. The maid work hard and was very courteous.

The food was of a excellent standard. The hotel is located out of the main town but 10 minutes walk away.

The entertainment was terrible and the entertainment was like being in an oven. The hotel staff were very helpful always courteous.

The tour operators brochure is what lets this what lets this holiday down it is totally misrepresented.

i have just returned from the lanzorote bay hotel..after my 14 day sentence i can honestley say it is one of the worst places on earth,the hotel is dated , dirty, and very badly maintained with broken tiles everywhere a constant stentch of sewers ltter everywhere,the rooms are spacious but they need to be to accomadate the cockroaches which are a real pest,the food is badly prepared with meat being served unercooked nearly everyday including pork and chicken,most of the food tastes the same everyday(bland),the staff (if you can find any) are unhelpfull often rude,the entertainment is ok if you can find a seat to watch it from though i think you could win a prize,it does have a free bus though to take you the 1km to the beach and a break from the smell,if you have booked this place i suggest you fake an illness and claim on your insurance,if you go may the lord be with you.

Maid came and cleaned the room daily except Saturday's, the standard varied,from good to ok.The food was of a good standard but there was very little choice, it was pork most nights and on one occasion the food was cold.Breakfast was probably the best meal of the day for choice. the evening buffet was next to useless as it was basically leftovers from dinner.
The location was ok but whenever we booked a trip we had to be picked up at Playa Bastion, just to find that the coach would pass directly outside the hotel.A short taxi ride costing between 2.30 and 2.90 euros got us to the main part of teguise.Not much to do here though unless you like eating.
Hotel staff were friendly enough, but reception were snail like in dealing with people, painfully so at times.
Entertainment was useless,the hotel team seemed to enjoy sharing private jokes and were just plain boring and to be honest had there been somewhere else to go we'd have gone. the few professional acts that came into the hotel also varied in quality, the robbie williams act was just hilarious....
The hotel looked dated and tired and i would not re visit the hotel

just read reviews an I thought this hotel was fine. The hotel staff were really helpfull, the reasturant staff were fantastic and so were the entertainment team, they worked really hard. Admitted some of the entertainment wasnt up to much, agreed Robbie Williams was awful but some of the other acts made up for him. The entertainment area was very cramped and instead of saving a sunbed in a morning it was a case of saving a seat before evening meal, which I agree I was very sad and did this twice as my child was in a show.The food was fine always a choice of various dishes and kids meals were ok to. The rooms were cleaned everyday apart from Sundays, admitted they were cockroaches, but we were on the ground floor, we had about one a day. Friends of ours were on the second and third floor and they didnt have any. The buildings go in blocks A,B,C,D,E block A,B are near reception and play area, C,D,E. are near football and tennis courts these blocks are quieter. We were in A room 108 bit noisy with main road and at 12 midnight when people were going to bed, but not to bad, had some earplugs! This hotel is closing down for refurbishment in october, and Im sure once it hsa been done and if they do move the entertainment area it will be really nice, yes it is looking a bit tired but still had a lovely time and would go back again.

The hotel is very dated and old and needs alot of care and attention to it. The rooms were not very clean, the bathroom sinks, toilets etc were cracking. The patio doors were rotten, one bang and they could be openend. The food was the same everyday, no variety at all for the children. In the evenings the bar closed at 12.00pm prompt and there was no other bar to go and purchase a drink. They even turned the lights out on us! Anyone arriving late wanting a drink could not get one. The location was a little our of town, but was nice to have a walk in the evening. Could not faulty the staff, they were excellent, polite, friendly and brilliant with the children. The entertainment was okay, something on every night. I would not visit this hotel again unless it was bought upto date.

We ahve just arrived back from this hotel, and one of the best holidays we have ever had.
Yes it's a bit dated but it was clean and tidy the maids came in every day bar saturday,
The food was brilliantand if it wasn't hot enough there was a microwave.
Then hotel staff work very hard and will not pass without speaking to you,
The hotel is about a 10 min walk down to town but we used to walk down get a taxi back, 3 euros, not massive shops, but we liked what we saw.
The entertainment staff were brilliant,Adam Mahon Johan and Sandra, worked very hard to keep all the kids and adults happy and lest
We would go to this hotel again, but it's being closed down at the end of the season for a refit.but we would recommend it to everyone,
You must try one of Raul's Gi- giy cocktails,, Mmmmmmm

phew!!! made it out of there- just!!!!!!!!!!!!!

this place has the most mis-represented holiday brochure i have ever read. whoever dreamt this up should work for the government.

too many complaints to list and after fighting swarms of cockroaches and enduring under cooked and inedible food for a fortnight i now need a holiday.

i believe rating this as diabolical is flattering it.

booked this hotel directly as it was recommended a few years ago by some friends.slightly disappointed as it does need attention ie woodwork,decorating, new windows, doors etc, and especially air conditioning. i requested block ab and for the 2 rooms to be put together. they were and this block was excellant right above reception and quiet. as for the cockroaches sorry to say but we never say 1 in the whole 2 weeks (honest i would be the first to complain). the staff were very friendly and helpfull. the food was excellent and was always a differnt roast each night. having read previous reports about food beig cold i didnt find this at all nor did any of my family. there was chinese, mexican, italian, and spanish nights, which was good to have a change. the only dissapointment about the food was the snack bar at night personnally i think it was a waste of time, nothing worth eating. the hotel grounds could have been cleaner and the rooms cleaned more thouroughly. we had clean towels each day but never really seen many maids about. the guys at the pool area did their best to keep this area clean and tidy but the lazy people who didnt put their rubbish in the bins provided made their job extremely difficult. the hotel was about 10 - 15 mins walk to the center but the walk was nice and we used to get taxi back. the entertainment team worked very hard but the acts that they get in for the evenings could be better. the kids loved the guys who always kept them going. the hotel is closing in september for a well overdue makeover and im sure when this is done i would cinsider going back. my two teenage daughters made some really good friends and miss them all,they had really good fun at the pool during the day and their meetings at the park at night. on the last night they all ended up in the pool, aults as well, for that last splash and was enjoyed by all. we met up with a few families and made our holiday great.unfortunately one of them got his bag at the pool stole. be aware but gypsy like ladies came into the hotel pretending to be residents and went around the pool area looking for bags, valuables etc. so be aware that this goes on and report it to the recepetion as soon as possible. but we didnt let this spoil the rest of our holiday, we had a ball. one word of warning be aware of the very high winds. they could be very frightning at times especially at night when we tried to keep the windows open and the winds were high.