83 Reviews
Traveller Rating
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Excellent10
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Very Good38
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Good20
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Average14
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 6 months ago
You could not wish for a better hotel and facilities you are made to feel welcome from the minute you get there to the minute you leave.
Food was excellent with a wide variety you would not starve even if you dont like exotic foods. There is a menu designed for children what more could you ask for.
Rooms are cleaned every day except sunday but they deserve this day off believe me. Clean towels daily.
Brilliant would go back at the drop of an hat.
Food was excellent with a wide variety you would not starve even if you dont like exotic foods. There is a menu designed for children what more could you ask for.
Rooms are cleaned every day except sunday but they deserve this day off believe me. Clean towels daily.
Brilliant would go back at the drop of an hat.
Travel operator: airtours
Recommended
18 years 7 months ago
We have just returned from Lanzarote Bay and were all very sad to come home.
We had a fantastic time, the staff were so friendly and couldn't do enough for us. You could join in with as many activities as you wanted or just laze around by the pool all day.
The food was much better than any all inclusive we have been on before and the kids even had more to eat than the usual chips and nuggets.
The cleaning staff were lovely and did a really good job. The rooms are a bit outdated but apparently the hotel is closing for a refurbishment in December. Having said that we had no complaints about the cleanliness.
The pool was freezeing but the kids loved it.
The kids club was fantastic - they kept the kids entertained for most of the day.
Overall we had a fantastic time and can't understand why there are any bad reviews on this hotel. We are planning to go back & take the whole family next year!
We had a fantastic time, the staff were so friendly and couldn't do enough for us. You could join in with as many activities as you wanted or just laze around by the pool all day.
The food was much better than any all inclusive we have been on before and the kids even had more to eat than the usual chips and nuggets.
The cleaning staff were lovely and did a really good job. The rooms are a bit outdated but apparently the hotel is closing for a refurbishment in December. Having said that we had no complaints about the cleanliness.
The pool was freezeing but the kids loved it.
The kids club was fantastic - they kept the kids entertained for most of the day.
Overall we had a fantastic time and can't understand why there are any bad reviews on this hotel. We are planning to go back & take the whole family next year!
Travel operator: Pure Holidays
Recommended
18 years 7 months ago
The hotel was very clean and we accommodated in E Block. Our sheets and towels were changed every day except Sunday, although on talking to some of the guests in other blocks this didn't happen for them.
The food in the restaurent was excellent as was the service. There was plenty of choice at every meal both cold and hot. My only criticism is that the packed lunches were a tad boring.
The hotel staff were extremely helpful, courteous and polite. The check-in was painless and any requests were dealt with expeditiously.
Although I didn't personnaly experience all the entertainment in the hotel, it certainly catered for families and most of the children I saw were very happy. The poolside restaurent catered mainly for the children but on one of the days a paella was provided (and Sangria) which was one of the best I've ever had. There always seemed to be something going on at the poolside, so if you fancied a quiet dip you had to choose your moment.
In conclusion, an enjoyable stay (even though the weather was pants)but this hotel is definitely geared towards families, so if I did return it would be with the grandchildren.
The food in the restaurent was excellent as was the service. There was plenty of choice at every meal both cold and hot. My only criticism is that the packed lunches were a tad boring.
The hotel staff were extremely helpful, courteous and polite. The check-in was painless and any requests were dealt with expeditiously.
Although I didn't personnaly experience all the entertainment in the hotel, it certainly catered for families and most of the children I saw were very happy. The poolside restaurent catered mainly for the children but on one of the days a paella was provided (and Sangria) which was one of the best I've ever had. There always seemed to be something going on at the poolside, so if you fancied a quiet dip you had to choose your moment.
In conclusion, an enjoyable stay (even though the weather was pants)but this hotel is definitely geared towards families, so if I did return it would be with the grandchildren.
Travel operator: Direct Holidays
Recommended
18 years 8 months ago
The food at the Lanzarote Bay was pretty much as we expected, we have been all-inclusive before so we did know what to expect, the food was always hot and plenty of it, bearing in mind that they have to cater for many different tastes we didn't have a complaint. If you didn't want to go in for lunch there was always the snack bar serving burgers, sausages, chips, salad etc.
The hotel and the rooms were very clean with fresh towels being left every day, except Sundays.
The hotel was in a good location, far enough away from the centre to avoid noise, but close enough to walk or hop on the free bus to the beach and shops. There are a couple of bars nearby, so if you want to watch the football, rugby etc don,t worry you only have to walk about 2 minutes.
The staff at the hotel were fantastic and could not do enough for you, it was beyond belief how the entertainment staff could be so lively and happy first thing in the morning and no different last thing at night. The rest of the staff in the restaurant, bars, reception etc were also just as helpful, just a tip if you like to drink your beer out of a pint glass rather than a little plastic tumbler, take a glass with you and the staff are more than happy to fill it.
The entertainment was again pretty standard, through the day it was killer pool, archery etc. In the evening it was either a show put on by the entertainment staff or a professional show, what the shows lacked in quality was made up for with humour. The entertainment staff certainly tried their hardest with the limited facilities available.
I would definitely visit this hotel again, we had a brilliant holiday
The hotel and the rooms were very clean with fresh towels being left every day, except Sundays.
The hotel was in a good location, far enough away from the centre to avoid noise, but close enough to walk or hop on the free bus to the beach and shops. There are a couple of bars nearby, so if you want to watch the football, rugby etc don,t worry you only have to walk about 2 minutes.
The staff at the hotel were fantastic and could not do enough for you, it was beyond belief how the entertainment staff could be so lively and happy first thing in the morning and no different last thing at night. The rest of the staff in the restaurant, bars, reception etc were also just as helpful, just a tip if you like to drink your beer out of a pint glass rather than a little plastic tumbler, take a glass with you and the staff are more than happy to fill it.
The entertainment was again pretty standard, through the day it was killer pool, archery etc. In the evening it was either a show put on by the entertainment staff or a professional show, what the shows lacked in quality was made up for with humour. The entertainment staff certainly tried their hardest with the limited facilities available.
I would definitely visit this hotel again, we had a brilliant holiday
Travel operator: airtours
Recommended
18 years 9 months ago
This was our 1st all inclusive deal and after reading some reviews on here we was a bit worried on what to expect. However it turned out to be absolutely superb!
Our room was cleaned every day and was given clean towels every day.
The Food was fantastic, there is a huge choice of various meals you can choose from, and there was a different "theme night" everyday.
The location was good, only a nice 10 min walk to the centre of Costa Teguise, and there is a free bus everyday from outside the hotel if you don't want to walk. There is also a bus service to Arreceife where all the main shops are, and it was only 1.90 euro for both of us.
The staff was excellent, they all speak and understand English and was very friendly & helpful throughout the Holiday.
The Entertainment is also great, there is something to do for everyone both young and old.
I would and 100% WILL be going back to this hotel in the near future.
Don't take on the reviews from here go yourself and you will not look back.
FANTASTIC !
Our room was cleaned every day and was given clean towels every day.
The Food was fantastic, there is a huge choice of various meals you can choose from, and there was a different "theme night" everyday.
The location was good, only a nice 10 min walk to the centre of Costa Teguise, and there is a free bus everyday from outside the hotel if you don't want to walk. There is also a bus service to Arreceife where all the main shops are, and it was only 1.90 euro for both of us.
The staff was excellent, they all speak and understand English and was very friendly & helpful throughout the Holiday.
The Entertainment is also great, there is something to do for everyone both young and old.
I would and 100% WILL be going back to this hotel in the near future.
Don't take on the reviews from here go yourself and you will not look back.
FANTASTIC !
Travel operator: Airtours
Recommended
18 years 11 months ago
The hotel was extremely clean and well maintained. The staff were helpful and polite. we had a problem with our room and were moved within 5 minutes - excellent service!!
The food was varied and catered for everyones tastes - even very fussy children! The all inclusive option was good value with food and drink seemingly available all hours of the day and night.
Accomodation was quite spacious with fridge and oven and free access to satelite TV. rooms cleaned daily and clean towels always provided.
Entertainment team worked hard to involve all who wanted to join in and were great with the kids. Evening cabaret was varied and could be enjoyed by both adults and children. They even managed to make bingo quite light-hearted with some audience participation.
It's less than 10 minutes walk into town and beach but curtesy bus available or taxi 2 Euros. Not much around the hotel but that's what we wanted anyway.
Xmas presents were given by Santa to all kids on Xmas day and an amzing gala Christmas dinner provided in the evening.
Highly recommend this hotel to anyone. Only downside was the pools were freezing but the weather was not too good so this didn't help the temperature.
The food was varied and catered for everyones tastes - even very fussy children! The all inclusive option was good value with food and drink seemingly available all hours of the day and night.
Accomodation was quite spacious with fridge and oven and free access to satelite TV. rooms cleaned daily and clean towels always provided.
Entertainment team worked hard to involve all who wanted to join in and were great with the kids. Evening cabaret was varied and could be enjoyed by both adults and children. They even managed to make bingo quite light-hearted with some audience participation.
It's less than 10 minutes walk into town and beach but curtesy bus available or taxi 2 Euros. Not much around the hotel but that's what we wanted anyway.
Xmas presents were given by Santa to all kids on Xmas day and an amzing gala Christmas dinner provided in the evening.
Highly recommend this hotel to anyone. Only downside was the pools were freezing but the weather was not too good so this didn't help the temperature.
Travel operator: independently
Recommended
18 years 11 months ago
When we arrived it was late so we got our room and put our suicases in then went for something to eat.
Very impressed the entertainment was the best especially karl love ya he was great and will go far he is such a good singer robbie williams eat your heart out. He's funny and while we we there he dressed as a lady that was funny.
Can't wait to go back.
Very impressed the entertainment was the best especially karl love ya he was great and will go far he is such a good singer robbie williams eat your heart out. He's funny and while we we there he dressed as a lady that was funny.
Can't wait to go back.
Travel operator: Direct Holidays
Recommended
18 years 11 months ago
This hotel should only be classed as 2 star. Ok only for a base. Food ok.
Entertainment rubbish.(The best was the nice looking male from the uk (pete )? with his mate .
Entertainment rubbish.(The best was the nice looking male from the uk (pete )? with his mate .
Travel operator: direct holidays
19 years 2 months ago
Stayed here the first 2 weeks in September with a party of 15. The food was brilliant with plenty of choice every night.
The hotel was kept clean to a high standard my only moan was the bath was patched up with filler and looked like it was ready for the skip.
We were told the hotel is closing for a full refurbishment in november anyway. The actual location is about a 15 min walk to the main shops and bars in costa teguise.
At the back of the hotel are a couple of Nettos and restaurants which are handy. The hotel staff were always polite from the managers to the cleaners.
The entertainment staff were brill they worked from morning to night. I would visit this hotel again as it is great for families.
The hotel was kept clean to a high standard my only moan was the bath was patched up with filler and looked like it was ready for the skip.
We were told the hotel is closing for a full refurbishment in november anyway. The actual location is about a 15 min walk to the main shops and bars in costa teguise.
At the back of the hotel are a couple of Nettos and restaurants which are handy. The hotel staff were always polite from the managers to the cleaners.
The entertainment staff were brill they worked from morning to night. I would visit this hotel again as it is great for families.
Travel operator: mediland travel
Recommended
19 years 3 months ago
Before we went away we read the reviews about Lanzarote Bay on this website and with what we read we didn't think it was going to be very nice.
However, we were extremely surprised when we arrived to find how lovely the hotel was! The reception staff aren't the happiest of people but you don't have to associate with them too much!
We found our rooms easily and were pleased to see that the rooms were tidy and were in good condition. The maid service was excellent and the rooms were cleaned 6 times a week.
The food was excellent and there was always plenty of variety, there was even a seperate section for the kids!
The pool area was lovely and you don't need to get up too early for a sunbed only if u want a stripy blue one! However we found that the white ones were just as comfortable and there are plenty of them!
The pool bar was excellent and there was plenty of food and ice cream available all day. The play area is brilliant for young children and as it is shaded they can play in there for hours!
The entertainment was good and the team work hard all day and throughout the evening!
I didn't want to come home and would love to go back!!
However, we were extremely surprised when we arrived to find how lovely the hotel was! The reception staff aren't the happiest of people but you don't have to associate with them too much!
We found our rooms easily and were pleased to see that the rooms were tidy and were in good condition. The maid service was excellent and the rooms were cleaned 6 times a week.
The food was excellent and there was always plenty of variety, there was even a seperate section for the kids!
The pool area was lovely and you don't need to get up too early for a sunbed only if u want a stripy blue one! However we found that the white ones were just as comfortable and there are plenty of them!
The pool bar was excellent and there was plenty of food and ice cream available all day. The play area is brilliant for young children and as it is shaded they can play in there for hours!
The entertainment was good and the team work hard all day and throughout the evening!
I didn't want to come home and would love to go back!!
Travel operator: Sunstart
Recommended
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