83 Reviews
Traveller Rating
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Excellent10
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Very Good38
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Good20
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Average14
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 10 months ago
We arrived end of Feb 2005, unfortunately the weather was not very good.
The hotel itself was reasonable, but was starting to show its age. It could definitely do with refurbishing.
The food was very good and cooked beautifully, no complaints there.
As the weather was inclement the hotel had very little in the way of seating inside in public areas.
All in all we enjoyed our holiday
The hotel itself was reasonable, but was starting to show its age. It could definitely do with refurbishing.
The food was very good and cooked beautifully, no complaints there.
As the weather was inclement the hotel had very little in the way of seating inside in public areas.
All in all we enjoyed our holiday
Travel operator: kwik travel
Recommended
20 years ago
This hotel was much better than expected having read earlier reports.
The hotel and room were very clean.
Hotel staff very friendly and helpful, especially when two year old grandson developed an ear infection.
Entertainment staff magnificent. Lee and Kelly did a first class job. They never seemed to have any time off, but I am assured they did.
Food adequate and always hot. Could always find something to eat although a more varied menu at the poolside snack bar would have been appreciated. Burgers, saugages and chips every day for two weeks!
Pool clean, but area around prone to rubbish blowing around, but this is more due to the wind than people being particularly lazy.
Our large party of 12 varied in age from 60 to 2 years old and all can't wait to go back next year.
The hotel and room were very clean.
Hotel staff very friendly and helpful, especially when two year old grandson developed an ear infection.
Entertainment staff magnificent. Lee and Kelly did a first class job. They never seemed to have any time off, but I am assured they did.
Food adequate and always hot. Could always find something to eat although a more varied menu at the poolside snack bar would have been appreciated. Burgers, saugages and chips every day for two weeks!
Pool clean, but area around prone to rubbish blowing around, but this is more due to the wind than people being particularly lazy.
Our large party of 12 varied in age from 60 to 2 years old and all can't wait to go back next year.
Travel operator: SunStar Leisure
Recommended
20 years 1 month ago
The Hotel was excellent. The staff were very, very helpful indeed and the food was brilliant.
The Hotel was very clean and so was the apartments with maid service daily (except on Sundays).
The pool was lovely and the bars and food hall were excellent. The only let down was the attitude of some of the guests, letting their children throw food outside on the play area, which is such a shame for the other guests.
Overall our holiday was brilliant, and we would definitely return to Lanzarote Bay Apartments.
The Hotel was very clean and so was the apartments with maid service daily (except on Sundays).
The pool was lovely and the bars and food hall were excellent. The only let down was the attitude of some of the guests, letting their children throw food outside on the play area, which is such a shame for the other guests.
Overall our holiday was brilliant, and we would definitely return to Lanzarote Bay Apartments.
Travel operator: Sunstar Holidays
Recommended
20 years 1 month ago
I would recommend this hotel to anyone with children clean rooms, pool, excellent food, staff were great.
The staff that did the entertainment were brilliant especially Sean very funny.
The bar staff were very good my young niece fell in love with all of them.
Ten minutes from town and beach, good selection of bars and shops would definitely return.
The staff that did the entertainment were brilliant especially Sean very funny.
The bar staff were very good my young niece fell in love with all of them.
Ten minutes from town and beach, good selection of bars and shops would definitely return.
Travel operator: media travel
Recommended
20 years 1 month ago
We were moved to this hotel from another due to disappointment. This hotel is great for families. Kids clubs all the time, always entertainment around the pool and on an evening. Food was excellent, a good variety and something for everyone. Staff are friendly and helpful. Even the weather improved at this hotel!!
Travel operator: Airtours
Recommended
20 years 2 months ago
Very disappointed with the standard of this hotel and the location.
The brochure paints a very different picture to the actual hotel. The food was very bland with not much choice and a very poor selection for children. The cleanliness of the room was to a poor standard and the paint was flaking from the walls and there were ants everywhere.
Bar staff and restuarant staff friendly and helpful and the entertainment was quite good. Dont think I would rush back though.
The brochure paints a very different picture to the actual hotel. The food was very bland with not much choice and a very poor selection for children. The cleanliness of the room was to a poor standard and the paint was flaking from the walls and there were ants everywhere.
Bar staff and restuarant staff friendly and helpful and the entertainment was quite good. Dont think I would rush back though.
Travel operator: Direct Holidays
20 years 2 months ago
We visited there in 09/04 the reception staff was very slow.
The food was very very poor.
The rooms were cleaned very poorly.
Long wait at the bar area because it was under staffed somtimes there was only one serving in the family room.
My personal thoughts of this hotel were very poor.
The food was very very poor.
The rooms were cleaned very poorly.
Long wait at the bar area because it was under staffed somtimes there was only one serving in the family room.
My personal thoughts of this hotel were very poor.
Travel operator: direct holidays
20 years 3 months ago
We stayed all inclusive. Hotel was clean enough but in much need of a revamp and a lick of paint. Location very quiet and about a 20 minute walk into town.
Hotel staff great especially resturant staff very helpfull and always smiling.
Entertainment good enough for the kids..my son won the bingo during the holiday and this made it for him. Many thanks to all the entertainment staff who work very hard and put up with a lot.
Hotel staff great especially resturant staff very helpfull and always smiling.
Entertainment good enough for the kids..my son won the bingo during the holiday and this made it for him. Many thanks to all the entertainment staff who work very hard and put up with a lot.
Travel operator: kwik travel
Recommended
20 years 3 months ago
We were so dissapointed with this holiday.It did not live up to expectations.The hotel was in need of a major refurbishment as it was very tatty.The room had plaster coming of the walls, paint splashes everywhere and not to mention the ants all over the worktop in the kitchen area and a few cockroaches! The room was very hot with no air conditioning,you were unable to ventilate the room without leaving the french doors open or a very large window which in both cases was not an option as we were on the ground floor. The dining room staff were very friendly and helpful and very polite but the food was a big let down.After about a week it got very repetitive and there is only so much pasta that one person can eat! My children lived manly on chips for the whole 2 weeks.We think that the location was too quiet, not enough to do if you do not want to be confined to the hotel activities.The hotel staff were mainly helpful if you had a problem.We think that the entertainment was on too late(10.00pm)and the entertainment area was downstairs below the hotel reception area and too hot and the entetainment itself was not that good.In the brochure this holiday promises a lot but does not deliver and we were not the only people in the hotel that thought this way.We would not go back.
Travel operator: my travel
20 years 3 months ago
A friend of mine had read all the comments on this hotel and thought i had better have a look (for my own good) before we went out there. I was horrified, I was heartbroken,distraught and upset I think devastated would be a good description.
I set off with my suitcase full of cleaning products and rubber gloves, ready for a cleaning holiday. I needn't have worried.
Our room was spotless.We were in a quiet ground floor room (as requested) No ants No cockroaches...nothing The pool was clean,the poolside was untidy but that was down to the lazy britts.We all know about "breezy teguise"so if you put an empty plastic cup down and not in the bin, it will have blown away in seconds,so what do you expect?
The entertainment was poor, i have been to several all incl hotels, the animation team work hard enough during the day without having to be the evening entertainment as well.
The food was great,there was something for everyone, yes it does become a bit repetative after 2 weeks, again thats all incl for you.If you imagine this being on a menu and you choose what you want, you would probably think there was a big selection, I always joke that 10% of my holiday is spent watching the toast go round and round!!
The reception staff, the maids,bar staff,restraunt staff, all super people and couldn't be more helpful. I understand this hotel is closing for refurbishment after xmas, it is tired and needs updating, but i really don't know what some people expect. We had a great hol and have told all our friends.
I set off with my suitcase full of cleaning products and rubber gloves, ready for a cleaning holiday. I needn't have worried.
Our room was spotless.We were in a quiet ground floor room (as requested) No ants No cockroaches...nothing The pool was clean,the poolside was untidy but that was down to the lazy britts.We all know about "breezy teguise"so if you put an empty plastic cup down and not in the bin, it will have blown away in seconds,so what do you expect?
The entertainment was poor, i have been to several all incl hotels, the animation team work hard enough during the day without having to be the evening entertainment as well.
The food was great,there was something for everyone, yes it does become a bit repetative after 2 weeks, again thats all incl for you.If you imagine this being on a menu and you choose what you want, you would probably think there was a big selection, I always joke that 10% of my holiday is spent watching the toast go round and round!!
The reception staff, the maids,bar staff,restraunt staff, all super people and couldn't be more helpful. I understand this hotel is closing for refurbishment after xmas, it is tired and needs updating, but i really don't know what some people expect. We had a great hol and have told all our friends.
Travel operator: My travel
Recommended
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