Just returned from Lanzarote bay hotel, I would ike to say that this hotel is for familes only, its not for couples.

It's true what people say about the sun beds people are waiting to put towels on beds at 7.30 on a morning we were directly over the pool area and watched them do it. Can't understand why because theres no shade whatsoever, no sun brollys unless you supplied your own.

We went to beach every day to hire the beds and parasols, it as been very hot there in the 30s every day, this hotel also as no airconditioning and its just as hot at night as it is in the day, you can hire fans if your lucky enough to catch someone leaving as we did, as they fight for the fans,not enough to go round.

I can honestly say that the food was good some think for every one. We have been to Lanzorote before and much prefare Puerto del Carmen a lot nicer place.

We booked this holiday after cancelling one that was having "minor" construction work done.

We were a bit worried about reviews that we had read and we should not have been.

The rooms are cleaned every day except Sunday and the staff work very hard to keep the pool area and reception area clean. People do queue for sun loungers in the morning but I didn't understand why as there was always plenty to go round, and those who did leave towels on loungers and go away for the day in my opinion are very selfish.

We went all inclusive for the first time ever and it was fab, the food was great and plenty to go round, although I must say that if you like Veal you are quids in as it was on the menu most nights in different disguises but there ws always plenty of other choices.

The hotel is about a 10 minute walk from the main town centre with plenty of shops and bars and only cost just over 2 euros for a taxi ride if you don't want to walk.
The staff were all very pleasant and welcoming and if you needed anything all you had to do was ask.

Entertainment was varied every night with kids disco and then a show later. There was also plenty of activities during the day for kids and adults.

I would reccomend this hotel and we would definately go back and we have never said that before about any resort we have been to.

We arrived at the hotel late afternoon, first impression wasn't good right on the front of a busy road and there was builing work going on at the side of the hotel also which you could here most mornings from e block!!

Room: was very dated and shabby, we stayed on the pull out bed in the lounge area, the bedroom was way to hot due too no air conditioning. the toilet flooded into the room filling the whole area where we were sleeping at least 2. The cleaning isn't the best.

Pool area: beds out with towels on very early the floor was very slippy around the pool because the overflow was blocked the steps in the pool were loose there didn't seem to be enough room for the amount of people the hotel held and there were no shade what so ever.

Food and entertainment: The food was really good, wide selection. Always waiting for plates weren't enough for the amount of people.

The entertainment was great for kids but if you are a young couple there was nothing

Staff: The staff are fantastic they speak great English and are very helpful they work so hard they need to employ more staff to make less queueing, and the hotel cleaner.

We went down to the town every night and on the beach every day it's a 10 minute walk and it's worth it .

If you are a young couple there's not much there for a family it's probably slightly better. I hope this helps!

The hotel was brilliant kept very clean, but as said in other reports, you need to be down by 8am to stand any chance of getting a sunbed.

Entertainment was good, something different every night apart from bingo which is every night but quite a laugh.

Food was excellent you could always have something different every night.

Definitely would visit again. Would recommend the free activities as they are great fun.

I have just returned from a two week holiday at the Lanzarote Bay and can honestly say it was one of the worst experiences of my life. Now there are a few things to take into consideration before you read my report.

a) I am ordinarily a happy positive person who appreciates that there are ups and downs on holidays

b) I worked as a holiday rep for years and therefore am probably more aware than most and

C)I am not a person that moans for no reason.

Now, firstly, please, please, please do yourselves a favour and do not go there. I arrived mid afternoon and was directed to a dark and dingy room with a toilet that was overflowing with human excrement. Not good but I gave them a chance and allowed my pleading children to go in the pool whilst the staff resolved the problem. NOT. After semil unpacking the suitcases it became apparent that the toilet problem was not going to be resolved and I was forced to move to the third floor. Not ideal with three young children on my own. But not to worry someone would help eh? Wrong again.

I could go on forever but let me put it in a nutshell for you. Me and my children sat on concrete steps outside by a dimly lit pool at night such was the desperate need for extra seating. None of the pool tables or indeed any of the kiddie friendly machines ever worked and the broken tiles by the pool were a constant concern. A concern that became unfortunately a well founded one. A lovely family we met who helped me a great deal made the last few days bearable for me. Sadly, on the day I came home, the gentleman of the party lost half his toe on those broken tiles and the hospital were unable to sew it back on.

Do yourselves a favour. Stay clear of this totally run down hotel which according to the Airtours rep is closing down in October for refurbishment. In my opinion it needs to be totally rebuilt. I have returned from there a nervous wreck and my three young kids are begging never ever ever to go abroad again such was the trauma they experienced.

Having read reviews before we left I was a tad concerned.

Have to say all in all pleased with all accommodation standards. Yes its a bit dated but the rooms are kept spotless - maid service every day except Sunday.

We stayed in block B which was handy to pool area. On that subject as the resort is known as breezy teguise be prepared for a breeze at all times. We actually found this very pleasant. Thd downside was that litter tended to blow about the place. I have to add that litter was soley down to lazy parents and kids - there was no shortage of bins round the pool area. The staff worked hard to keep the pool area clean.

Sunbeds locked at night and queue forms from about 7.30 in morning. Tend to be unlocked from about 8.30. Some of sunbeds are in poor condition. Apparently a new order had failed to arrive!! Most annoying thing again was selfish guests who "booked" sunbeds and then disappeared off on a trip or to the beach for the day.

Our child was 12 and this seemed to be about the upper limit for kids at this complex. There was an Escape Club which he went to a few times. He had no trouble making friends with other kids and had a ball. British orientated complex - lots from Ireland and SCotland as well as England.

Entertainment throughout the day and in the evening was a bit hit and miss - decidely average. EVening entertainment held in "cavern" below reception - tended to get very warm and we didn't bother much with it.

Excellent that both restaurant and indoor entertainment area were non-smoking!!

On the subject of the restaurant. The staff worked very hard to keep tables cleared and to ensure that there was adequate crockery, cutlery etc. You stood at door and waited to be escorted to a table. We never had to wait more than about 30 seconds. Food was grand - good selection of hot and cold and usually a roast each evening. Perhaps could have been a bit warmer.

Stayed at Lanzarote Bay for a week and this was probably about right - everthing would have got a bit samey if staying longer.

Would not hesitate to recommend this hotel to families, we had a great time. The food was great always plenty of choice, although we generally stayed outside and had lunch from snack bar, always burger, hotdogs, chips, salad, ham, cheese, bread or buns and either chicken nuggets, fish fingers or onion rings. Barbecue next to snackbar on monday and paella on friday.

Restaurant - breakfast- freshly fried eggs and pancakes, some days omelettes, somedays scrambled eggs. beans tomatoes, mushrooms, fried bread, sausages (some days lovely, other days more like hotdogs). Fresh and tinned fruit, loads of different cereals, dried fruit, yogurt,croissants and sweet breads and pastries.

In the evening there was always a joint of meat being sliced up apart from Italian night when they cooked spag bol, and carbonara fresh in that area. There was always a fish dish and other meat dishes out, often duchess potatoes which were lovely, always different veg, salads were also lovely, two choices of soups, good selection of desserts, cheese and crackers. Kids area didnt always have a great choice but that didnt matter cos kids could get food from any area.

Rooms were good size and clean, it was nice having separate sleeping area to kids. We were in block B on third floor, overlooking the park, there was a massive tree blocking our pool view. Blocks A, AB and B had the best views and were closer to bars and restaurant. Only saw 4 cockroaches, all were dead and in the grounds, apart from one which was on the third floor but also dead.

The hotel had free bus on to beach but we always walked it was only about 15 mins.

The hotel staff were excellent, all really friendly.
There were two kids club, one run by airtours which my 8 yearold went to a few times and enjoyed and also the hotels own which he also joined in with, they had a club room and also played games around the pool.

For the adults there was also games going on outside regularly, never joined in but they were often very funny to watch.

On a night it was mini disco 8-9. Between 9-10 they would play an adult game, give out certificates and play bingo. 10pm there was outside entertainment brought in 4 times a week, sometimes good sometimes not. The other days the reps would put on a show again hitty missy, but couldnt knock there enthusiasm they were brilliant with the kids and the adults.

Went on the grand tour booked through the reps, brilliant day out, saw all the sights around Lanzarote, volcanos, caves and a camel ride.

Would definitely visit this hotel again.

Great from start to finish no problems clean hotel good food and very friendly staff would go back there.

Hotel was not very clean and neither was the swimming pool and as this is very much a family complex cleanliness should be very important!

Food was not bad at all but childrens menu was not very good. Location was ok. Hotel staff were very friendly and helpful.

Entertainment was excellent - activities for adults and children all day. Wouldnt go back to this hotel though and is probably more like a 2 star than a 3!!

We stayed for a week but wished it was for two as this hotel had everything we wanted. Our children are young, four and seven and they had one of the best holidays ever.

The food was good with a wide variety to choose from and enough selection for the kids,snackbar throughout the day was good but not alot of choice from the snackbar at night but the food was on till late.

The hotel was clean and positioned well with a free bus to and from the beach every half hour(only ten minute walk though). Resort was nice, didn't go on any trips but did visit the Aqua park which is only ten minutes walk from the hotel, worked out about