Our first time all inclusive, first time in Lanzarote and we had the best time of our lives. The staff were fantastic, very professional, always smiling and couldn't do enough to help.

The entertainments staff were out of this world and seemed to be there every second of the day. I don't know how much they were paid, but it wasn't enough!

The room was adequate, spacious and clean, the bedroom was bigger than I expected and had more wardrobe space too. The kids slept on sofa beds in the living area, which was very comfortable and a bit of an adventure for them and the maid came in 6 out of 7 days and replaced the towels, cleaned everywhere up and made the beds.

The food was fantastic and the restaurant staff was what you would expect of one of Gordon Ramsay's restaurants. The choice was fantastic and even my wife, who is vegetarian, had enough to choose from.

The entertainment in the evening was superb. It started off with the kids disco, followed by a quick spell of bingo, then some sort of entertainment for the adults which never failed to please.

The drinks were excellent too. The beer was San Miguel, the soft drinks were branded, i.e. Coke, Diet Coke, Fanta and Sprite. The bar staff did a kids cocktail of Fanta orange and grenadine which the kids loved. The spirits were local, but more than adequate, and the bar staff, who were superb, made cocktails and anything you'd care to ask for.

The kids play area, as stated in a previous review, was under a grass roof, and was close enough to keep the kids in sight whilst relaxing at the superb pool bar.

Snacks and drinks were available all day, loads of activities for everyone to do, (I learned archery!), and there were diplomas for the winners which were handed out during the evening entertainment.

It was a great relaxed atmosphere and everyone appeared to have a good time. We made loads of friends and there was no trouble at all.

There is a courtesy bus every half hour, to and from the main beach, but we found a marvellous little sandy cove which was literally ten minutes walk from the hotel. (Turn left out of the front door, first left, straight across the road and down the narrow roadway at Playa Bastian, and through the gate at the bottom. Turn left onto the promenade and it's by the windmill!)

The pool areas were immaculate and cleaned every morning. The pools themselves were spotlessly clean, big and very warm.

If we were to have to make any negative points, it would be that the chairs and table on the balcony were quite naff, but this wasn't helped by the fact that previous (English!) guests had seen fit to inscribe their names in the plastic. Also, there was no cutlery in the kitchen, but that being said, you could get anything you wanted by asking at reception, and we never needed it anyway as we were all inclusive. That being said, none of this detracted from the fabulous time we had.

We worked out that we saved well over a thousand pounds as opposed to going self catering,

All in all, this is a superb hotel with excellent staff, and I would go there even if we didn't have the kids. We were so impressed that as soon as we got back at the beginning of June, I immediately booked to go again in October! It's an excellent place for a family holiday and I would heartily recommend it to anyone. My wife says I am the original Victor Meldrew and the most difficult man on Earth to please, but they certainly managed it at the Lanzarote Bay!

We stayed in this hotel with our daughter,son-in-law and our 2 grandchildren.

The hotel rooms were quite spacious, but not very well equipped,the maids were in 6 days out of 7, clean towels were left everyday. we had a couple of cockroaches in the first 2 days but we were given a spray can to get rid of these, apart from that everything was o.k.

The food was excellent,lots of dishes to choose from and they catered for everyone.

The hotel staff were very friendly,we had booked 2 rooms but when we arrived we found that our rooms were not together, and the staff moved us so we could be near to each other.

The entertainment was o.k. the best show was the hotel staff themselves.

We would visit this hotel again in the future when its not so windy.

This hotel is well maintained depite being a little worn round the edges.

The pool area is well laid out and was undergoing some routine maitainence while we were there, but this did not inhibit its use.

The reception area includes a small shop, internet access point and is very spacious.

The location is about a 20 min walk from the resort centre and is a really nice walk.

There are some shops and supermarkets round the corner for those staying on a self-catering basis.

Our room was obviouly designed for a family staying on self catering and we had 2 balcony doors, one from the bedroom and the other from the lounge. It was really good to have the self catering facilities and this hotel would be ideal for my son and his family of 4.

The shower was nice and powerful and the romm was kept really clean 6 days a week.

The staff were naturally very friendly and a great help. They were only too willing to help you learn to speak the language if you would ask.

We did'n't avail ourselves of the entertainment but there was plenty there if you would like to do so.

Like most hotels in Spain now, there smoking and non-smoking areas throughout the hotel and the bar is strictly adults only which we apprecaited at night.

I rarely return to the same hotel twice but in this case I would.

The hotel does need some general maintanance work e.g woodwork needs some attention round the windows and doors, could do with re-tiling in bathroom areas. However the room was always clean and tidy. Maids visited 6 days a week and changed the towels every day.

As expected food was buffet style with always alot of choice. The only down side were the lack of puddings. there were always fresh fruit available and picnic provided, if ordered, on days out.

From our room we were graced with having both a sea and pool view, noise was kept to a minimum. Nightlife is just a short distance.

Hotel staff always very pleasent and would go out of their way to help you. overall I would visit this hotel again.

We landed at airport at 14.35 and we were sitting at the pool at 15.30! Got taxi form airport to hotel, took 15 mins, cost

This is the first time we have been all inclusive and we will definitely do this again.

The hotel was very good, it was kept spotless at all times. The maids were very good, fresh towels were supplied every day except Sunday, if you catch the maid and ask her to leave extra towels on Saturday she will, we just gave her a tip and she left double towels.

We found the food very good, I have had to go on a diet since returning. Breakfast was good the only thing I would change would be the Spanish bacon if it was English bacon it would be better, the chef will cook pancakes, scrambled or fried eggs, there is plenty choice. From 10am there is food at the pool bar, sausages, burgers, ham, cheese, salad and chips and veg.

If you want a five course meal at lunch and tea time then you can. They have themed nights, Chinese, Mexican and Canarian, if you dont like that then there are lots of alternatives the chef carves a different joint every night. As if that's not enough at 9pm food is brought into the bar.

There isn't a lot round the hotel but there is a courtesy bus which runs down to the beach every half an hour, this is useful if you want to go to the shops.

The staff are really good they can't do enough for you.

If you do decide to go on any trips check at reception as they are cheaper than the reps. One trip we went on with the reps was titty trollops it was very good.

The entertainment wasn't very good, but the childrens entertainers seemed to be OK. We didn't have any children with us but what we saw was OK.

What I did think was good was by the pool the childrens play area was completely under a big thatched area.

Our room was B106 and we found this was great as we got sun on the patio all day. Blocks A & B are best.

We found Lanzarote Bay hotel very good.

After mixed reveiws we had read before arriving. the food was excellent for adults lots of variety at lunch nad dinner. Not much for fussy eating kids, chips,chips and more chips.

Hotel lovely and clean while we were there,location was quite far out, good 20 min walk to main area, but we enjoyed the walk. Taxi only 3euros.

Hotel staff very friendly,entertainment was excellent,thanks to Chris and Terry.

We would definately revisit.

One word to discribe this complex - Fab. We thoroughly enjoyed our time at the Lanzarote Bay.

We had booked 2 x 2 bedroom apartments, however, on arrival we were allocated 2 x 1 bedroom apts. We reported this to reception who were very efficient at sorting this and within 30mins had been moved.

The food was varied and plentiful as was the drink. There was a mexican night & a spanish night and also Roast Beef on Sunday! There were two fussy eaters in our party but both always found something they enjoyed.

The entertainments team (Chris, Terry & Marabel) were fantastic, they all worked extremely hard and always looked like they enjoyed themselves. The programme was varied and suited all ages with activities for children along with other activities for teens & adults. My kids came home with around 10 certificates each. Even I won one for 'killer' darts!

The staff were very friendly and helpful the rooms were cleaned 6 days a week with towels changed regular too.

Evening time there is a mini disco for the kids with dancing & games, followed by a quiz & bingo (for all). After which there was a show each evening. If you don't fancy this there is an adults only bar.

This complex should suit all parties, whether you are traveling alone, as a couple or a family there is definately something for everyone.

My kids are already asking when we can go back to Lanzarote Bay.

We arrived on 12/10/06,after a short transfer, got booked in quickly then off to the room, we must have been lucky looking right over the pool area a lovely view out to the ocean and very nice at night to sit on your balcony with a sangria or two!!!

If you're thinking of booking this hotel ask for block a or ab. Rooms were serviced daily apart from a Sunday and the hotel was kept spotlessly clean.

The food is plentiful and hot and choices for everyone, there was a roast joint on offer every evening freshly carved in front of you as well as different themed nights.

Location is only a 10 minute walk to ct main drag and if you're beachy folk there's a courtesy bus running from the hotel during the day.

The pool area is adequate but sunbeds went very quickly in the morning. Having said that during the day people leave them to go for wanders so there wasnt a problem getting one at some point.

The big plus for this hotel in my opinion!!!! Was the hotel entertainment(NOT THE AIRTOURS KIDS CLUB WHO WERE NON EXISTENT!!),Chris, Terry, Marabella and Elanor who work for the hotel were absolutely superb, constantly on the go and making sure the kids were happy which in turn makes happy adults!!!.

And the sangria demos were hilarious, not sure how much terry and Chris remember of them!!!

All in all we had a great holiday and would go back to this hotel, the only letdown is the the usual slobbish behaviour of certain persons, who give everyone a bad name. I'd love to see these peoples houses!

However my opinion only.

My 10 year old daughter and I arrived mid afternoon and were directed to reception by the Cosmos rep (who failed to get off the coach!) We were checked in and directed to our room which was in block E. We had no idea where it was but were left to our own devices to try to find it. We did so eventually and although the room was clean we soon discovered we were not the only ones staying in it. We had a problem with cockroaches which, we discovered later were a problem in other rooms as they were all equiped with a spray to kill them - we didn't have one.

We were not notified before going to Lanzarote that there was building work being carried out at the hotel. We found that out to our cost as we were woken up every morning at 9.00 on the dot by two large JCB's loading numberous waggons. We were unable to get any sleep in the room at all during the day due to the constant noise.

The hotel was built as self catering apartments and as such does not provide all that is needed for an all inclusive holiday e.g there is no where to go if it rains - it did so for 2 days during our stay.

The room which is used in the evenings for entertainment is blocked off during the day so there are only a few chairs in reception and the Captains Bar (children not allowed) to sit in.

The staff work extremely hard - especially the entertainment staff but if it hadn't been for the sunshine we would have been very disappointed indeed.

We have been to Lanzarote many times before and this is the first time we have been disappointed.