83 Reviews
Traveller Rating
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Excellent10
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Very Good38
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Good20
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Average14
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 3 months ago
First all inclusive for us and definately not the last! We were in B111 which was of a good size for the 3 of us with a large balcony.
The novelty of going to the bar and not paying lasted us the whole fortnight and our son made the most of the snack bar.The only complaint we have is that the airtour reps are great with the kids during the day, but do nothing with them at night except for facepainting at 5 euros a go.
Luckily the hotels own entertainment team step in with their so called hours kids disco but tend to only do 4 dances and one long winded game with them, so you have a hell of a lot of bored kids running riot untill they do the bingo at 9.30.
The show at 10pm is quite varied although the Robbie Williams tribute was good.The food is of high quality and definately something for everyone.
The green paint on the floor around the hotel and pool gets ridicuously hot to walk on so buy the kids some cheap flip flops at home as they cost us 12 euros for our son in the town.
There is hardly any shade and not many umbrellas and lots of people bought their own.P20 lotion is much cheaper in lanzarote than home and the airport and easy to get.
If you want its a good idea to stock up on medication from the chemist as antibiotics, eczema cream and asthma inhalers are all under 5 euros, much cheaper than prescription charges at home.
Apparently the hotel is closing in november for 2 weeks to be refurbished. Must admit it is a good idea although we were more than happy with the accomodation.
The novelty of going to the bar and not paying lasted us the whole fortnight and our son made the most of the snack bar.The only complaint we have is that the airtour reps are great with the kids during the day, but do nothing with them at night except for facepainting at 5 euros a go.
Luckily the hotels own entertainment team step in with their so called hours kids disco but tend to only do 4 dances and one long winded game with them, so you have a hell of a lot of bored kids running riot untill they do the bingo at 9.30.
The show at 10pm is quite varied although the Robbie Williams tribute was good.The food is of high quality and definately something for everyone.
The green paint on the floor around the hotel and pool gets ridicuously hot to walk on so buy the kids some cheap flip flops at home as they cost us 12 euros for our son in the town.
There is hardly any shade and not many umbrellas and lots of people bought their own.P20 lotion is much cheaper in lanzarote than home and the airport and easy to get.
If you want its a good idea to stock up on medication from the chemist as antibiotics, eczema cream and asthma inhalers are all under 5 euros, much cheaper than prescription charges at home.
Apparently the hotel is closing in november for 2 weeks to be refurbished. Must admit it is a good idea although we were more than happy with the accomodation.
Travel operator: airtours
Recommended
19 years 3 months ago
The Lanzarote Bay is a big, noisy family-friendly place about 10 minute
Travel operator: Direct Holidays (MyTravel/Airtours)
Recommended
19 years 4 months ago
We have recently returned from our holidays at the Lanzarote Bay and, although we had a good holiday were not too impressed with the hotel.
The hotel was not very clean at all. Spilt drinks & vomit could be seen around the pool area and this would only be cleaned several days later.
The rooms were very basic and our bathroom was very dirty, black round the bath and filth stuck in the overflows on the sink and bidet. Nasty !!! Our terrace was also filthy.
A word of warning, if you are in a ground floor apartment, beware of the cockroaches. We lost count of how many we had to kill. A helpful tip though, which we picked up from every other ground floor apartment was to put a towel outside to cover the gap in the bottom of the door.
Food was OK, however, even though there was a children's buffet my two children ate hardly anything. My 6yr old son lived off cucumber and ice creams and my 2yr old daughter lived off hot dog sausages and ice cream.
The entertainment was probably the best part of the holiday. The children are kept very happy day and night. (Beware if you have children under 4, not much for this age group). We watched a couple of professional acts which were very good, however, after two weeks we were a little sick of watching the entertainment team shows. Lots of activities during the day for both adults and children.
Another little tip, if you want sunbeds around the pool then get up and queue no later than 8.00am.
This was our first all inclusive holiday, and I have to admit that if all hotels are like this then I will not be going all inclusive again.
I would not go back to this hotel again.
The hotel was not very clean at all. Spilt drinks & vomit could be seen around the pool area and this would only be cleaned several days later.
The rooms were very basic and our bathroom was very dirty, black round the bath and filth stuck in the overflows on the sink and bidet. Nasty !!! Our terrace was also filthy.
A word of warning, if you are in a ground floor apartment, beware of the cockroaches. We lost count of how many we had to kill. A helpful tip though, which we picked up from every other ground floor apartment was to put a towel outside to cover the gap in the bottom of the door.
Food was OK, however, even though there was a children's buffet my two children ate hardly anything. My 6yr old son lived off cucumber and ice creams and my 2yr old daughter lived off hot dog sausages and ice cream.
The entertainment was probably the best part of the holiday. The children are kept very happy day and night. (Beware if you have children under 4, not much for this age group). We watched a couple of professional acts which were very good, however, after two weeks we were a little sick of watching the entertainment team shows. Lots of activities during the day for both adults and children.
Another little tip, if you want sunbeds around the pool then get up and queue no later than 8.00am.
This was our first all inclusive holiday, and I have to admit that if all hotels are like this then I will not be going all inclusive again.
I would not go back to this hotel again.
Travel operator: Direct Holidays
19 years 4 months ago
This is the first holiday the kids did not say they were bored!!!
Only problem is the entertainment area down the stairs. Also the cockroaches!!! They are massive, we were on the 2nd floor and we still had them. The nice lady on reception gave us spray to use and they were gone but you should know, they can climb the walls. My husband put his shirt on and one fell out of it and as you can imagine I nearly had heart failure but apart from that we had a good time.
We wouldn`t go back there, nothing wrong with the accomodation but the weather was a bit rubbish(I like wall to wall sunshine).
Only problem is the entertainment area down the stairs. Also the cockroaches!!! They are massive, we were on the 2nd floor and we still had them. The nice lady on reception gave us spray to use and they were gone but you should know, they can climb the walls. My husband put his shirt on and one fell out of it and as you can imagine I nearly had heart failure but apart from that we had a good time.
We wouldn`t go back there, nothing wrong with the accomodation but the weather was a bit rubbish(I like wall to wall sunshine).
Travel operator: airtours
Recommended
19 years 5 months ago
Having read all the comments on here before we travelled we were prepared for the worst!
It is true about the state of the accommodation - it desperately needs updating and having air conditioning would be a bonus as the rooms don't have it. However the apartments were adequate and very clean with maid service 6 days a week.
The hot water soon runs out in the shower so if you're the 4th in - like me- then it's a cold shower, I'm afraid.
Also mad scramble for the sunbeds @ 8:45 if you want a blue/white striped comfy one. Sunbed reservations by your towels is essential even though the hotel say they don't accept the practise they do nothing to stop it.
We found the food excellent. Beatifully cooked, well presented and plenty of choice. Different menu each night and ALWAYS something for the kids to eat.
Yes the food on offer at the poolside bar is basic but go inside for a full lunch then, in the restaurant!
The entertainment was superb and although the last two English entertainment reps both left whilst we were there (and both Dale & Vanessa are sadly missed!) the Swedish & Finish reps are good - especially Liisa who is gorgeous!
Watch out for Raul at the poolside bar who is deadly with an ice cube from 40 metres!
All in all we were pleasantly surprised and if some parents would keep their children in check a bit more, rather than being intent on drinking as much as possible, then the holiday would have been more enjoyable.
My children loved it, they made many friends, as did we.
It is true about the state of the accommodation - it desperately needs updating and having air conditioning would be a bonus as the rooms don't have it. However the apartments were adequate and very clean with maid service 6 days a week.
The hot water soon runs out in the shower so if you're the 4th in - like me- then it's a cold shower, I'm afraid.
Also mad scramble for the sunbeds @ 8:45 if you want a blue/white striped comfy one. Sunbed reservations by your towels is essential even though the hotel say they don't accept the practise they do nothing to stop it.
We found the food excellent. Beatifully cooked, well presented and plenty of choice. Different menu each night and ALWAYS something for the kids to eat.
Yes the food on offer at the poolside bar is basic but go inside for a full lunch then, in the restaurant!
The entertainment was superb and although the last two English entertainment reps both left whilst we were there (and both Dale & Vanessa are sadly missed!) the Swedish & Finish reps are good - especially Liisa who is gorgeous!
Watch out for Raul at the poolside bar who is deadly with an ice cube from 40 metres!
All in all we were pleasantly surprised and if some parents would keep their children in check a bit more, rather than being intent on drinking as much as possible, then the holiday would have been more enjoyable.
My children loved it, they made many friends, as did we.
Travel operator: My Travel
Recommended
19 years 6 months ago
Well worth going all inclusive, kids can get drinks as often as they want & also ice creams. There is also plenty of choice when it comes to meal times.
There is breakfast, lunch and evening meal so you will never go hungry. If you go out on trips they will gladly make you a picnic up for free. Staff are always clearing the tables up, and will always help as much as they can. Beer and spirits are flowing from 10am if that
There is breakfast, lunch and evening meal so you will never go hungry. If you go out on trips they will gladly make you a picnic up for free. Staff are always clearing the tables up, and will always help as much as they can. Beer and spirits are flowing from 10am if that
Travel operator: airtours
Recommended
19 years 6 months ago
Booked this holiday as a last minute deal, the hotel is spotless, food plentiful and deserts to die for, the restaurant has theme nights, i.e Spanish, Mexican as well as all the usual.
Every night there is a chef carving a joint of some sort, snacks by the pool bar, once a week they put a barbecue on.
Rooms are clean, the maids do an excellent job and work into the evening. The hotel staff are very friendly and helpful. Entertainment is ok, the reps work hard and their shows are brill, Dale and Vanessa are a credit to the hotel, although I have been informed that they have both left for other jobs, (shame).
The only downside I think for families is the entertainment is down a spiral staircase which I think can be quite dangerous and a pain if you have a buggy.
Picnic made up for you if your going out and free bus to the beach, Lee-Ann the Airtours rep was marvellous and so helpful, shes leaving to have a baby, so good luck to her.
Adults only bar upstairs for you to escape to, bar staff very friendly and cocktails are included in the all inclusive.
I would recommend this hotel and would definately go back.
Every night there is a chef carving a joint of some sort, snacks by the pool bar, once a week they put a barbecue on.
Rooms are clean, the maids do an excellent job and work into the evening. The hotel staff are very friendly and helpful. Entertainment is ok, the reps work hard and their shows are brill, Dale and Vanessa are a credit to the hotel, although I have been informed that they have both left for other jobs, (shame).
The only downside I think for families is the entertainment is down a spiral staircase which I think can be quite dangerous and a pain if you have a buggy.
Picnic made up for you if your going out and free bus to the beach, Lee-Ann the Airtours rep was marvellous and so helpful, shes leaving to have a baby, so good luck to her.
Adults only bar upstairs for you to escape to, bar staff very friendly and cocktails are included in the all inclusive.
I would recommend this hotel and would definately go back.
Travel operator: Sunstar leisure
Recommended
19 years 6 months ago
Stayed at Lanzarote Bay in May.
The food was excellent loads to choose from .We stayed in a 2 bedroomed apartment it was excellent the maids did a very good job 6 days a week. The cleaners were always on the go everywhere in the hotel and they were very pleasant.
Staff in general fantastic. The entertainment staff deserve medals they work extremely hard lisa is a credit to the team. I would go back in the morning if I could.
The food was excellent loads to choose from .We stayed in a 2 bedroomed apartment it was excellent the maids did a very good job 6 days a week. The cleaners were always on the go everywhere in the hotel and they were very pleasant.
Staff in general fantastic. The entertainment staff deserve medals they work extremely hard lisa is a credit to the team. I would go back in the morning if I could.
Travel operator: Direct holidays
Recommended
19 years 7 months ago
We visited this hotel for the first time, the food was excellent entertainment very good, not much to do in the area around the hotel. Only dissapionting thing was the bar shut at 12 oclock and no pubs open nearby after 12.
One tip take your own pint glass with you as you only get a very small glass so you have to keep going to the bar.
Also no beer or cider!!
I would only go back to this hotel if it was a bargain price.
One tip take your own pint glass with you as you only get a very small glass so you have to keep going to the bar.
Also no beer or cider!!
I would only go back to this hotel if it was a bargain price.
Travel operator: airtours
Recommended
19 years 9 months ago
Arrived on the 17th Feb had to wait over 1 hour to get in to room as key didnt fit lock. Missed out on tea with 3 young children.
Then we had more of a shock when entering room walls were peeling paint of them , bathroom was mouldy and smelly.
Babys cot was cellotaped together and in our bedroom where the cot was we had a leaking ceiling an paint flakes all over the bed an a big hole in ceiling filled in with putty wot a place !!!!!
We saw the rep the following morning and told her we refused to stay here so we were moved hotels !!!!
I cant believe all the good reviews I had read on here about this place!!!
Then we had more of a shock when entering room walls were peeling paint of them , bathroom was mouldy and smelly.
Babys cot was cellotaped together and in our bedroom where the cot was we had a leaking ceiling an paint flakes all over the bed an a big hole in ceiling filled in with putty wot a place !!!!!
We saw the rep the following morning and told her we refused to stay here so we were moved hotels !!!!
I cant believe all the good reviews I had read on here about this place!!!
Travel operator: Airtours
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