129 Reviews
Traveller Rating
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Excellent21
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Very Good55
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Good35
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Average15
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Poor3
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Rooms were clean should not have to hire a kettle and a bucket under the sink to catch the leak not good on the eye.
Entertainment great if you had kids and like Butlins which I did when my kids were little.
Not a place for couples.
Travel operator: thomas cooke
The food is great i have a very fussy 8 year old and all she done was eat,there is always something different.The location is fine lots of bars and clubs near but not near enough to disturb you.
The beach is a good 5/10 minute walk but we are not beach people so only went once. The enterainment what can I say, never have I laughed so much, Lynne and John make the ficus.There is always something going on for all ages.
The hotel staff are very friendly.
I am going back 2007 and would recommed the Ficus to all.
Travel operator: thomas cook
Had a fab time staff were really friendly and the food was really nice.
The location was a bit out of the way but only a 10 min walk from everything. Dippy Lynne and Dan were great entertainers but Dan went to work in the Teguisol on our last night so good luck John your going to need it.
Would visit this hotel again as we had a great time.
Travel operator: sunset
The entertainment provide by John and Lynn was exceptional, if you are going to stay at this hotel and really want to have a good time then you need to join in with the activitives and entertainment. The nights when Lynn or John had a well deserved night off, local entertainment was brought in; this ranged from brazilian & spanish dancers to parrott shows and magicians, but this was not nearly as good as the entertainment provided by Lynn and John.
Overall we had a great time and would stop at this Hotel again.
Travel operator: sunset
As soon as we got here we settled in well. The apartment was very clean and the weather was superb.
The food was really good and the staff were really helpful when you needed them.
I think the location is ideal for people who have familys, and last but not least the entrtainment was awesome.
John and Lynn were brilliant, always there having a laugh and guarantee to put a smile on your face!!!
Defo thumbs up and we would visit this hotel again. p.s. just wanna say a big hi to stevie p and fatboy b as we were there when they stayed. You were brill along with stiles and the crew!!!
Travel operator: thomas cook
We then found out that the hotel was being renovated for all inclusive starting on the 1st May. There was no entertainment and no bar/restaurant open. All other tour operators moved their people but only Thomas Cook and Sunset did nothing.
The hotel staff were not interested in any complaints. Also you are not told you have to hire a kettle/toaster and microwave on self catering over two weeks this can be quite expensive.
The hotel may be better when it is all inclusive but for all inclusive I think the hotel is very basic.
Travel operator: Sunset
The bar also never once opened apart from the welcome meeting it looked nice then but that was the only time we saw it.
The staff were not very helpful!
Travel operator: thomas cook
The pool and pool area was immaculate, cleaned every morning. The Pool Bar was supposed to be open from 10am until 5.30 - it often didn't open until 11am and was always closed by 5pm. The food was awful. Everything was cold and if there was a sauce it had a thick skin on it, the pasta tasted like it was made from a packet and was very watery. Luckily they provided a microwave so you could heat up what you were able to eat, otherwise it was stone cold, even if you went down as soon as the restaurant opened.
We didn't have children with us, but there were a lot in the hotel and the choice of food for them was terrible, a lot of them were surviving the whole time on chips, bread rolls, ice cream and fruit.
Definitely not the standard we expected.
Travel operator: Sunset
Apartments could do with a good revamp although maids tried to keep clean .
We were there one week bed linen never changed. Breakfast was terrible. Would never go to this hotel again.
Travel operator: sunset
The rooms were Imaculate every 2nd day the rooms were cleaned the cleaner was a pleasent lady.
The hotel food was sometimes cold due to air-conditioning but was nice.
Hotel and bar staff were very nice,pool area was Imaculate and pool was cleaned every morning ang night.
The entertainers (andy,donna,sharron) were very pleasant and funny they worked hard.
We would recommend this hotel.
Travel operator: thomas cook
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