136 Reviews
Traveller Rating
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Excellent26
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Very Good45
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Good32
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Average23
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Poor10
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
I was staying half board - Bed, breakfast and evening meal.
I will start with the location of the hotel - it was a 2min walk to shops and entertainment - 1min walk to a beach(5mins to a larger beach with windsurfing facilities) - right beside the Occidental Playa Teguise.
Cleanliness and Room - The hotel looked clean and smelt clean - the room was a bit dated but comforting - The bath in the room must of been damaged at one stage and had been filled in -we encountered one cockroach and lots of ants - We where supposed to get the room cleaned 5 times a week and got them done once, but it was fine I have live in a student flat for years so was used to mess. We had a pool view which made it all the better. All rooms have a balcony.
Food - Well here is where the hotel beings to fall and loose points.
Breakfast - choice of cereals - hard bread - yogurt - Cold cooked food - greasy fried eggs - fried cold frankfurters(YUK) - left overs from dinner(such as if they had left over ham the would make a triangle ham,cheese,pineapple sandwich thing) - streaky bacon, fried tin mushrooms, fried tomatoes with cheese on top. That was it, no variety no fresh fruit, just mouldy rotten apples and pears, I don't think this place knew about stock rotation. Breakfast was served from 8am to 10am. My advise is to go for 8am as there is a chance the food is warm.
Dinner- This was just a big let down, but i must say we did still eat the food, didn't feel ill, it was just not very imaginative nor appetising. There was no variation, everything was bland, although one night they did cook lovely fish some sort of white fish and chucky potato wedges. They did lack in labelling their food - to what a certain dish was. And again the triangle cheese ham pineapple things.
Entertainment / bar - Well there was a bar(I don't drink so had no call to use this) but what I noticed there was not many people ever at it. It closed at 11pm. They played music up until a certain time during the day very quietly, if you where at the poolside you could barely hear it, and it was the same crappy songs over and over again, if you are a fan of grease well you will love it. Apart from that there was no entertainment at all.
We had to use neighbouring Playa Teguise Hotel for watching shows. Make sure if you are going to stay at Punta to bring an ipod/psp/DVD player. Also there is a charge to use the TV in the room 2euro for 2hours.
To wrap it up I really enjoyed my holiday at Punta Jablillo - It may not suit those who are used to their holidays in a 4/5 star hotel. this is a basic place, which is in an excellent location. Which makes it all the better.
This is a very honest review I have not over exaggerated anything, I have told it as it is. I will sum it up if you are a snob/posh person then stay away - go to the Occidental.
Travel operator: Panaroma Ireland
I would highly recommend people stay here, but I will say i'm not sure i'd take my kids there. There is no bar on site (except for the daytime pool bar) and there is no on-site entertainment. The kids might get bored.
Travel operator: Thomas Cook
Ideal location for bars and restaraunts great for couples but not for children. Book here for a great holiday in a lovely location
Travel operator: direct holidays
It felt a bit like a ghost town, as so quiet, but gradually filled up.
Fantastic location. Right in centre, but not noisy.
Excellent sea views. Lovely pool area, plenty sunbeds.
No entertainment at all, for kids or adults.
Luckily our kids were happy to play in the pools.
Bit odd that you had to hire a kettle, microwave etc if you wanted them. Actually cheaper to buy a kettle for about 11 euros.
Pool bar nice, but food a bit chips & pizza type during day, OK if you want that.
Did not use the restaurant.
Sheets only changed once a week, towels twice a week.
Travel operator: Direct Holidays
When we arrived mid afternoon with my family we were all gobsmacked, the reception area was just a litte counter with a pool table next to it, the room was like a room you see in a run down butlins, very basic two bedrooms which you can`t move in, the bathroom has 1 dim light which is over the mirror.
My wife had a shower which ran cold after 5 mins, there was paint flaking off the walls everywhere, the patio doors didn`t close properly, the water in the kitchen took an eternity to come out of the taps, you had to pay for the t.v aswell.
The dining area was appauling the food was cold & not much variety, the snack bar consisted of cold onion rings, some cold fish balls & a plate of onions to go with the burgers which was the only hot food they seem to do.
The pools looked ok but we never went in them. We spoke to other families who said the same. When we spoke to the rep he didn`t sound surprised he said we could upgrade to a 4* but it wouldn` be till the following day so we went out for proper food & the following afternoon upgradade to the barcelo but had to pay for 2 rooms at a cost of
Travel operator: thomas cook
The location was good.
The hotel staff were friendly.
The entertainment was almost non existent very poor.
As for the food all I can say is make sure you take enough money to go self catering. The food was disgusting sometimes undercooked and always cold don't bother complaining to the reps they are not interested just told me if I wanted four star then I should go four star.
Overall very disappointed will never return there
PS For a good breakfast try Smiggy's bar just outside hotel next to Irish bar nice couple nice food
Travel operator: Thomas cook
During the week we met people from all over u.k. who told the same story. Thomas cook advertise this on the web as 3 stars ???. Thomas crook more like. The bath was poorly repaired in four places but this was the only fault in the appartments.
Previous comment about the main hall being like a 1960's working mens club is spot on and if you do not want (or can not get in )to stay in that hall the only alternative is to return to your room, which we did on 5 nights.
The food for the first 4 days was very poor but they must listen as a thermometer appeared and the quaulity of the food improved 10 fold. Nice pool area and as usual the staff worked their hinds off.
Travel operator: thomas cook
The hotel apartment was clean - bath very stained and looked dirty - did get a little warm water for a shower. Kitchen cupboards, breakfast bar dropping to bits! Towels in bathroom were very old and looked/smelt as though they could have done with a further wash. Were not changed in the 7days we were there. Did find a cockroach in the bathroom 1 night but apart from that never found anything else in the room. Electrics a bit dicey!!
The food was good - basic but hot and temperature being checked regularly. Never tried the snacks - had enough durng mealtimes. Wish they did not use plastic cups for tea/coffee outside restaurant times.
The location is excellent - right next to shops and sea views. Pool areas were clean and maintained daily.
The staff were friendly and worked extremely hard during the 7 days we were there - could not fault them.
Lounge bar very dated - takes you right back to the old Working Mens Clubs (bad ones at that)! There are no areas for adults who go without children to have a drink in the evenings - entertainment very poor for adults but seemed to cater for children. Had to go out everynight which defeated going on an AI holiday.
Would not use this hotel again.
Travel operator: Thomas Cook
The pool is good,well looked after and checked every morning and evening.
The restaurant selection is repetitive and recycling of food is rife, excessive use of salt and garlic in most things and the smell of fish is a little off putting and the curry powder shortage is evident in the chicken and pork curried soup.
The entertainment side needs a cash injection, the pool table has had it. It needs balls with no dents and a table with cloth and cushions and no run out, a dart board which hasn't swelled up, and boules which there is a full set of. The games side of this operation needs a clean sweep and a good cash injection,
The entertainment staff try there hardest but the obvious lack of funds and commitment by the owners and lack of communication from the management shines through time and time again really lets it down. Adult entertainment is good from the resident entertainers but that's if they can be bothered. But the snake show, parrot show rip off management backhander as it seems, more money from lucky lucky photos than the 10 minute trick it is.
Overall it's not the people who work here that is the problem it needs a little investment to bring it back onto top notch for what is expected. For the money it's a cheap and cheery conveyer belt holiday.
Travel operator: Thomson
The food was poor, repetitive and usaully cold/lukewarm (it smelt so bad), rooms were basic, undermaintained and very dated, the bar was nothing more than a working mans club at its worst as the seats were filthy.
I will stop there as it makes me feel sick even thinking about it, just hope this can help save someone their money as I wish I had.
Travel operator: Sunset (Thomas Cook)
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