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Punta Jablillo Aparthotel

24 of 37 hotels in Costa Teguise

3 out of 5 from 136 reviews
2 stars
Av del Jablillo, 5, 35509 Teguise, Spain

136 Reviews

Traveller Rating

  • Excellent
    26
  • Very Good
    45
  • Good
    32
  • Average
    23
  • Poor
    10

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Hyde Family
19 years 3 months ago
We came back today what can I say fantastic rooms were very clean towels changed 5 times in 2 weeks we were there.

The food was ok you could manage but not the best.

Hotel location was suberb. Recommend Saxos Bar excellent.

Hotel staff lovely especially Sieid (bar man) and Judit(waitress).

Entertainment was good varied, good for children.

Met some lovely people. The only gripe I've got is us British should be ashamed we say the Germans are bad for sunbeds, people were putting towels on sunbeds at 4am if you went to find a sunbed after 6.30am don't bother you got no chance.

What I thought was good was the fun by the pool for adults and kids dancing in pool, water bingo, swim races excellent.
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Travel operator: thomas cook

Recommended
Carlito
19 years 3 months ago
Well I read all these miserable reports on this site before we left for our holiday and I can say that this was the best holiday we have had for some time.

The hotel was very clean and before leaving we knew we were not going to get the Royal Hilton but were shocked at the incredible way in which the staff worked their hardest to make sure we were looked after. The whole hotel was very clean and I only saw one cockroach on the pavement which was dead near our room but none were ever seen in our accommodation.

Damien the barman was great with the kids and was brilliant for his cocktail tricks! Sieid the other barman was also very friendly and hard working.

Stanley & Laia Credit must go to these guys as they kept up the entertainment for the kids and the adults very energetically! Although I never really involved myself in any of the games which after looking back was sad because I missed out on so much I will say this that they were absolutely brilliant with the kids and yes it did seem as though they enjoyed everything they did for us. If you did not wish to stay at the complex for the entertainment there is plenty around the resort!

The food at the complex was very cleanly laid out and there was always lots of choice! The carvery and BBQ's were brilliant although my partner is Vegetarian there was not much selection for her but she enjoyed what was on offer! All the catering staff worked very hard to keep all eating area's spotless!

Both swimming pools were very clean and were regularly tested for chlorine content.

You can eat as much as you want and drink as much as you want.

Our apartment was cleaned regularly and towels were changed every two days.

I just did not see the point of the Sauna at the smaller Pool? being that the resort is very hot there is not much point for this service. What could be needed is a utility room to be able to wash clothes.

There was only one pool table working when we arrived as the other table outside near the smaller pool was not working but seeing the amount of kids fighting over who wanted the table next I think that there could be couple of more tables which could be provided by the hotel.

Yes we would definitely come back again it was a shame to leave a great complex. I would say that the reps there did a good job, I would definitely say the Girls who ran the Kids Club were brilliant! I never saw one child who did not enjoy themselves! They could have as much Ice Cream as they wanted to eat and as much soft drinks as they wanted to drink. 10/10 to everybody here at Punta Jabillio Was sad to leave the complex behind!
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Travel operator: Thompson

Recommended
Tina
19 years 3 months ago
Just returned from our 2 weeks stay at Punta Jabillo, if your thinking of booking DONT.

I am amazed how people return year after year, they must have had some really rubbish holidays if that's the best so far.

The Hotel is in a run down part of town, although it backs on to a rocky beach. Ithought it was clean, but tatty. Our room was ok just very tired and could do with a few repairs, the whole place needs an overhaul.

Our pool [the round pool] the quiet pool as its supposed to be was ok, but we only had fizzy drinks here [the kiosk stunk]if you wanted water you had to go to the bar[open at 3] or walk all the way through to the outside bar, where the icecream was.

My score for the food was generous as it was disgusting 98% of the time, my 15 year old son lost half a stone in two weeks! The smell from the restaraunt would make you feel sick. We had veal 3 days running, whatever meat you had for dinner would reappear as stew the next day! It was always hot with lots of choice, it didn't matter what you ate it all tasted the same.

Most of the waitress worked really hard, and judie and maria were lovely and great with the kids. the hoel reception staff were pleasant and helpfull more than can be said for the jmc reps! Although the security staff could do with a lesson in manners, don't expect late nights as the doors are locked at midnight and they turn out the lights so you have to leave the bar in the dark, which is dangerous.

Most of the so called entertainment last about 15 min. We had 2 parrot shows in 7 days. which intalled 45 min of photo op at 10 euros and 15 min of really bored looking parents not wanting to do anything. the entertainment is appalling and is always finished by 11.20.

The kids club is a rip off as you have already paid all inclusive, but most of the activites have a charge. We paid 20 euros per child to go to 2 'partys', one party they took them to the beach to play football [in 85deg] then to a bar for burger and then to watch cartoon network. The others had a party in their hut.

The hut is a shed with no air con . The only play area was a sand pit with no shade so you wouldn't be able to walk on the sand. There is nowhere for the kids to go in the middle of the day to get out of the sun, they need a cool room that thay can watch tv or play a game in. The kids reps never came around our pool and asked any of the kids to join them, we never saw anyone unless it was waterpolo time then everyone got turfed out of the pool.

You only see a rep when they want money for the trips.
We only got our sheets changed afer 9 days, and i only had 3 hot showers in 2 weeks. We booked a 3 star hotel and it is still advertised as 3 star, however the reps told us we were in a 2 star. One star would be to generous for this hotel.

Costa teguise if you walk to the other side is quite nice and purta callero is lovely.

The only good thing was we made some good friends and managed to have a few laughs.

If you stay here be prepared to get up early as all the sunbeds are gone by 4am! Also ther are no lifts so be prepared if you stay on the 3rd floor to lug your cases up the stairs, and ther is no air con, although it is very windy! I would never ever travel with JMC again as I felt there service was disgusting.
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Travel operator: jmc

Dawn &wayne
19 years 3 months ago
The hotel cleanliness was excellent, couldnt fault them at all. They work really hard.

The food is better this year as we have now been to this hotel 3 times now and we find it lovley, the staff are excellent, there is one we really got on well with and known for 3 yrs is Maria she is so lovely and she is good with kids as well.

Stanley and Liya were excellent they loved us. They did so much for us I cant say a bad word agaisnt them.

I dont know why people complain so much as the hotel is brill and we are going back next year.

I must say the kids club reps are excellent , we know Collette already for last year. I would definitely go back as we all love it there.

I dont know why people moan.
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Travel operator: thomas cook/jmc

Recommended
Logan's
19 years 3 months ago
Our beds were not changed at all in 14 nights when cleaners came round they spent more time looking through your things than cleaning towels smell they were only changed twice.

They were very rude they told you to stay out while they were in room. Food is full of grease & not edible 98% of the time, but then it gives you an upset stomach after you've eaten it. We ate out 98% of the time.w W spent our holiday money on food & drink.

Its a good job its not far from shops,resturants,pubs&beach.

The staff are extreamly rude at 12am they just switch off all the lights without saying anything that how my son & me got hurt! Then we had a gang of teenage lads in the room next door there parents were in another room they were a nightmare(aged 11/19) drinking up all night in the pool at 3am. We complained that many times nothing was ever done! Not intrested at all!! Judie is good & game for a laugh she is the one who collects the cups/plates.

Entertainment is none existant during the day & rubbish at night kids disco is only on for 30min then bingo then may be 15min parrot/snake/dancers/dragqueen if your lucky!!!

We met six other families they felt the same as us we say don't go unless you want to be bored &need another holiday to recouparate from that hell hole.

The rooms are covered in mildew. Cockroaches and ants all in the beds wardrobes you had to wash your new /clean clothes before you could wear them advice keep all stuff locked in your case only takeout what you need &when little pool dont use. Use cicle1 only.

Dont go unless you have no choice whatsoever as we only got back on 26.8.05. Its not even a 1 star were all very upset & reps aren't interested as there handing out complaint/lost property forms by the dozen as they dont care at all.
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Travel operator: jmc

Cathryn Pluck
19 years 3 months ago
The hotel was shabby, but kept very clean. Our room was basic but fine. The bath had a rusty hole in it though.

The food was very greasy, although there was a good selection.. but nothing seemed to match.

We are not fussy eaters, but we ate out in the evenings 4 nights out of 7.

The location of the hotel was fine. The beach at the back of the hotel was rocky..not the sandy one in the brochure.
hotel staff were pleasant enough.

Bar staff varied a bit.

Entertainment suited younger children.
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Travel operator: jmc

Dolphinman
19 years 3 months ago
What can I Say? FANTASTIC! Almost the minute you get there you are involved with the activities, the first game we played was called
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Travel operator: JMC

Yvonne Martin
19 years 3 months ago
When I read the reports for this Hotel back in December 2004, I did look into cancelling the holiday and re book for a different Hotel in this area, BUT I am pleased that I didn't,

The Accommodation: The rooms were very clean and tidy, with a good supply of kitchen equipment. Our room was cleaned on average every second day and clean towels and sheets every 4th day. The cleaning staff did an excellant job in cleaning the appartments.

The Food: This was the only thing that let this Hotel down. The food was repeated on a regular basis, there was not a good selection for children, saying that the food served at lunch time outside was lovely and the staff on duty were always walking around and cleaning away any dishes left. We did eat out on a couple of occassions.

Location: The location was brilliant, in the middle of the town, close to the beach and all the shops etc

Hotel Staff: The staff were very friendly and always willing to help when ever possible.

Entertainment: Stanley & Laia were very good with all their programmed events and the disco in the evening for the children was superb, they both gave 100%. The entertainment was brief but the nights we did watch it was very good.

So what do I think lets this hotel down? Mainly the food, I think this could be done and organised much better with a better variety. The amount of children running around the complex unsupervised and my BIGGEST grumble is that if you are not up at 3am forget about a sunbed!

The day before we were due to fly home, I became ill and was admitted to the General Hospital (Nothing to do with the food etc) Our two week holiday turuned into nearly 4 weeks! When I was admitted to the hospital the JMC reps Nic & Laura organised everything for my husband and little 5 year old, we had not seen that much of them during the holiday but they were both very good when needed. I spent 8 days in the hospital and my daughter and husband were moved to the TEGUISOL Hotel after our 14 days were up in the JABLILLO and although the Teguisol was a higher rated hotel, I would rather be in the Jablillo for a holiday.

Would I return to the Jablillo? The answer to that question is a deffinate YES.

Apart from my illness our holiday was superb.
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Travel operator: JMC

Recommended
Stuart & Sharon
19 years 3 months ago
I've delayed in writing a report because I had looked at re-booking and couldn't find this Hotel listed within any UK brochures, now, having just read another report it appears JMC must 're-bid' for this Hotel.

First things first, this is NOT a 4 star hotel, it is either an exceptional two star or average 3 star. Also this Hotel is not designed for families with kids over 14, there is nothing for them to do within the Hotel complex, the entertainment tries but it is not there 24hrs a day, unlike alcohol which starts at 1000hrs and drunk teenagers are our own cause not the Hotels!!

The food is what you would expect, similar in fashion to a Little Chef/Holiday Inn/Motorway Service Station, it is buffet style, served on a hot plate running down the centre of the Restaurant, always hot and with plenty of variety, not a'la'carte but I didn't pay for that and the difference between this this Hotel and the examples stated is that here the food is regularly rotated, not just left on the hot plate to fester. The food is normally very varied (some bad days in the second week but that is probably a British thing) and lunch is served outside (weather permitting) on a patio in the sun. Eat early or late for lunch (food standard and quantity doesn't diminish) because tables with parasols are at a premium in the best locations, you're in the sun and it gets hot. Breakfast is great between 0800 - 0900hrs but gets busy after 0900hrs and hard to replenish hot plates, but they do so don't panic. The restaurant itself cannot cope with all the guests at once, but surprisingly, not all the guests eat at once, you generally have 2hrs for each meal and snacks in between, bit hard to find an issue.

The complex though is the main selling point. Entertainment was outstanding, try to get a seat early because a lot of people will have their evening meal outside and keep the table. Pools were regularly checked, cleaned and maintained. I did manage to find cockroaches, took me eleven days and a lot of hunting, they are there but cannot get into your rooms unless you leave the doors open at night (roaches don't move around at day), impossible for them to get under doors as they are set so low.

Hotel is roughly 400 yards from resort in a self contained resort, one way in and one way out. Reception keep an eye on whose coming in and out at the front desk and 'Guests' keep an eye on the back gate, young kids just cannot escape without an adult and there are too many people around the pools for it ever to be an issue. At night there are regular security patrols so you sleep safe in your beds (and having spent 19 years in the Army I mean regular). Maid is in, I think either daily or every other day but if you keep your apartment (and I mean apartment -kitchen, main bedroom, decent sized bathroom and living area/kids bedroom) clean you don't notice (or leave your trash and your door open and let the roaches do it!! then complain!!).

On the whole for the money I paid and the holiday I got I cannot complain, I did listen to others whining about this and that (too much salad, meat not cooked properly, sun too hot, beer too strong, this is bad this is poor, etc etc) for possibly they had heard so many complaints about this Hotel they felt obliged too. It is not bad, in fact, for a family it is outstanding, the guests themselves probably make up the reason for most of the complaints on this site, the Hotel cannot stop somebody having a large amount of alcohol and food then going in the pool, when they throw up, the Hotel reacted, likewise they cannot stop a teenage kid get loaded on un-supervised lager in the Restaurant but they did try and try to get rid of the smell (and it really did smell) , but what can you do, that could happen in any Hotel.

My only hope is that others can go here with an open mind and enjoy it because if that is what you do you'll have a great holiday, if not we could lose this Hotel and that would be a shame.
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Travel operator: Thoams Cook

Recommended
Alan & Paula
19 years 4 months ago
This as been by far the best holiday we've had in years. If your prepared to get off your sunbed for a few hours a day you'll love it.

The cleanliness of this hotel is really good, they're forever cleaning in every area, the staff are all very friendly and very helpful.

The Entertainment side was absolutely brill, but like I said you've got to join in to enjoy it, all credit to Stanley & Laia who work really hard to make sure everyone has a really good time.

This hotel has one of the best locations in the resort, only a minutes walk from a nice little cove, and a few minutes walk to the local shops.

The only area we felt could be improved at this hotel was the food, it is basic, but we never went hungry, just gets a bit repetitive after a while, if this area was improved this hotel would be unbeatable.

A great family hotel !!
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Travel operator: jmc

Recommended

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