89 Reviews
Traveller Rating
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Excellent44
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Very Good33
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Good9
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The food in the hotel was realy good, with lots of choice for both us and our son who is hard to please at meal times.
The staff are friendly and helpful, we had a problem with our room safe on arrival and it was fixed straight away, thay also sent a bottle of wine to our room for a birthday we had.
The heated out door pool was a real plus in December. We found the hotel to be very clean with good large communal areas.
Although we didn't use the services of the animacion team there seamed to be lots happening, there was also a childrens club that looked well organised but again we didn't use it.
Its close to the beach although down steps to reach. and also has bars and shops very near.
Travel operator: Direct Holidays
Travel operator: Thomson
good. air conditioning works ok.decoro a littel dated
a good choice of food and it is 4 star
location is good. but slight hill up from the beach
hotel staff ok.
entertainment .some of the shows were good but only
whent on for 45 to 60 mins.then guests just drifted off. shame as it was a nice room for just one show
should have more entertainment at night
Travel operator: my travel
Travel operator: broadway travel
Travel operator: Winter Sunshine Holidays
Travel operator: Airtours
Travel operator: Direct Holidays
For me the location is ideal as it is not in the thick of the action but you can easily walk to Puerto Colon in one direction and Veronicas in the other. If you want to go further then taxis are reasonable and plentiful.
The hotel is very good value for money. It is spotlessly clean and the staff are very efficient - like at most hotels, if you make the effort to smile and say Hola first you will nearly always get a positive response.
We had a top floor room overlooking the resort and beaches and the view was amazing. As the hotel is built high on the rocks the pool area also benefits from the views across the resort and to La Gomera (somedays!) and there is always a breeze even on scorchers. Although last week we had some very windy days and the parasols were even blowing over when they were closed!
The rooms are clean, comfortable and adequately furnished. The beds seem more comfortable than they were a few years ago and they no longer have the horrid plastic mattress covers. Satellite TV which now includes BBC1, ITV and Sky Sports- hurrah, we no longer have to endure BBC World! An empty fridge which is great for the inevitable middle of the night thirsts! Bathrooms are fine with an efficient shower and a hairdryer that actually dries your hair quickly!
The restaurant is very good though you might have to pick your time more carefully when the hotel is full. There is plenty of choice and the food is kept hot. I won't go into detail because everyone has their own views on what is classed as 'good food' but no reasonable person would go hungry here.
Overall an excellent value for money hotel.
Travel operator: Thomson
The hotel is situated in an excellent spot overlooking Playa las Americas and Adeje. We stayed on the 9th floor overlooking the pool and sea fantastic, and in the evening the whole surroundings come to life.
The pool and sunbed area looks over onto the beach and so gets lovely sea breezes, the pool area is clean plenty of sunbeds and umberellas and no rush to get to them.
The staff were extremely helpful we even had a bottle of champs on ice in the room, entertainment was of a high standard every evening.
The restaurant was buffet style didnt get too busy, the quantity and choice was excellent however the quality was slightly poor, hope to return soon.
Travel operator: eclipse holidays
Many thanks to Patricio & Pedro for making our holiday fun and spending time with all the children even when off duty. Our eldest played waterpolo, football, golf, darts, riffle shooting and archery to name but a few.
Our yougest enjoyed his entertainment too making things, playing bowls, golf, bingo etc and the childrens club is all fenced in with there own playing area both outside & indoors. If you choose to leave them their they are brought back to you at the poolside when they have had enough which gives you peice of mind.
The hotel is spotless and the miad will clean your room morning or afternoon which ever you prefer. We had 2 rooms and were left 2 bottles of bubbly on our 2nd day which was a nice touch.
The food i think is excellent there is a lot to choose from and they have show cooking every day at both breakfast and evening meal so you won't go hungary. Many thanks to Julian our waiter who always had our table reserved and kept the boys drinks topped up at all times bless him he is a star.
As for the entertainment we did not stay in every night but the shows we did see were of a high standard especially the chinese acrobats who were amazing.
The pool areas were always spotless and there was always sunbeds no matter what time of day you came back. The top pool was always warmer and had a shallow end which was great as our 5 year old has only just learned to swim. (lifeguard very vigilant) and on duty from 10-6 every day.
I would have no hesitation about recomending this hotel to anybody as all of the staff are very efficient and go out of their way to make your holiday as enjoyable a s possible. Even the maintenance staff speak to you if you happen to pass them on the corridors.
THANKYOU BOUGNAVILLE WE WILL BE RETURNING AGAIN LATER ON THIS YEAR.
Travel operator: DIRECT HOLIDAYS
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