We had a very pleasant stay at this hotel.

The food was excellent and the hotel was always clean. The 2nd week of our holiday it was very hard to get a sunbed around the pool as they were all gone by 7:30 -8 in the morning.

Hotel staff were always friendly and we would definitley visit this hotel again.

Vistied the Toviscas Playa last year and both are equally as good.

Stayed in this hotel half board and the food was absolutely fantastic, all the hotel staff were so friendly and management even welcomed everyone on entrance to dinner.

Hotel location was excellent as you can use one of the lower floors to use the gate which is only for hotel guest worked by your own card, which is then only a short walk to the beach.

The entertainment during the day was great something for everyone to join in including water polo, pool aerobics, football and more evening was early from 9.30 till 10.30 but something on every night.

Brill holiday at this hotel and certainly would go back again.

We travelled to the Bouganville Playa in July 06. We normally stay in 4/5*hotels as a standard but in our opinion this hotel was not to a normal 4* standard hotel standard (yes we have read the other reviews). The rooms were very dated (though we understand that they had been recently refurbed in 2005).

We decided to give the hotel the benefit of the doubt given the reviews on this site and see how the holiday progressed! Unfortunately, the rubber mattress protectors and the noise from the numberous Karoke bars across the road was quite intrusive, my husband was prepared to stick it out though unhappy, I decided to contact our travel agent (Security Travel) who were absolutely fantastic in arranging a transfer to a hotel of our choice (though they said that numberous customers requested this hotel year on year)! We cannot fault the service/food at this hotel just the location, and the star rating was not to the standard for a 4* hotel.

If you don't mind the lively location ie Playa De Las Americas (from the hotel to Veronica's strip we walked in 5-10 mins!) and you don't mind a basic room and rubberised mattress covers then this hotel may be ideal for you, but in our opinion we would never stay in this hotel/location again.

If you like british food when you go on holiday, this hotel is surrounded by numberous restaurants/bars which sell pie & chips and full english breakfasts!!!

We eventually moved with the help of our travel agent to the Costa Adeje Gran hotel totally different class of hotel and only 5 euros away from Playa D Las Americas.(see our review on the Gran Hotel).

On arrival given wine and squash ,the rooms were not quite ready, had to wait 20 minutes. We email for rooms next to each other, we were given rooms on 5th floor, but not together, rooms were good enough for 3 and the beds are 3 quarter size. Toilet a bit small for some people, but you do not spend a lot of time there.

All in all ok for a 2 week stay. Food was excellent. Lots of choice only bug bear was you have to where trousers at dinner time.

The entertainment was average, the staff was excellent, and the rooms and towels were changed every day. If you left towels in the bath, all in all a very good place to stay.

We would return no problem.

With visiting Tenerife more than 10 times I would have thought that this was one of the best places we had stopped in. We enjoyed it so much that we have booked again for the summer.

The staff were very welcoming and nothing was too much trouble. As we checked in we got a free glass of champagne and for the children a glass of orange juice. During the day there was a regular games around the hotel such as bingo and water polo. On some days one of the pools had floats out for the children.

The food was delicious as there was a variety of things to eat for breakfast and dinner. There was a local supermarket as you passed through the gate which was extremely cheap.

The location was very handy for shops, bar's and restaurant's.

We stayed here for 2weeks in June. It

This is our first visit to Tenerife and this hotel. Cannot fault this hotel, we thoroughly enjoyed every minute - cannot understand what people have to moan about.

Food was very good. Waiters in restaurant very friendly and helpful. I dropped a knife one day and a waiter rushed to pick it up for me, calling for me to leave it as he would pick it up.

Lots of activities going on around the pool(competitions, aerobics, football, bingo etc). Entertainment staff were excellent and all spoke very good English (kept my two sons as well as us adults entertained all day long).

There were three pools and plenty of sun beds; no need to get out of bed at 6.00am to put towels out (this was a first).

Only stopped in hotel twice to watch the evening entertainment but what we saw was good. All the entertainment staff work very hard.

Rooms very clean, maids cleaned them very day. Before arriving we asked for middle floor rooms overlooking the pool and that is exactly what we got.

It was our anniversary while on holiday and the hotel presented us with a complimentary cake, which was very scrumptious.

Hotel is situated within easy reach of shops, bars etc. Legends Bar is well worth a drink in, it is situated to the side of the hotel, halfway down the steps to the sea front.

We will definately come back to this hotel, it made our holiday.

Our second visit to the Bouganville Playa fantastic.

Staff/food/room cleaned every day no problems getting sun beds easy reach for beach

All staff 5 star food excellent we emailed for mid floor sea view thats what we got 10 out of 10 we are re-booking for Sept 06 if we can.

This was our third visit to the hotel. Having read some of the reviews felt compelled to add mine. This is a fab hotel for families. The Animation Crew provide excellent activities during the day which all nationalities join in - great for making new friends and certainly bringing out your competitive streak. My daughter enjoyed playing with the Mini Club every day leaving us some time to ourselves to relax and sun bath.

The waiters in the restaurant are friendly and helpful - it was nice to be remembered from our previous visits. We received a complimentary birthday cake for our daughter's birthday and they had a party in the Mini Club for her. The food is nice but was not as good as previous visits but this is made up for by the wide variety available. The lunch menu at the poolside bar is quite expensive but we rarely needed to eat till our evening meal anyway.

It would have been nice if some of the evening entertainment had been changed from previous visits.

I would definately visit again.

Reception staff were friendly & efficient when we arrived & we were given a glass of sparkling wine. The reception area is very well presented & clean.

There is an entertainment team offering games & activities throughout the day that always seemed well participated & supervised.

Restaurant staff seem friendly & efficient but a little bit hasty in clearing the tables! Almost before you've finished!

The rooms are big enough for 2 people. There was a small balcony with a beautiful sea view. The decor was fine & bedding clean. Rooms cleaned everyday & always done well. There was a mini bar in the room & the price list seemed quite expensive but fridge okay for storing water. Although, the fridge door didn't shut properly & we woke up one morning to find it had defrosted & left a puddle on the floor. A criticism more to the placement of the room; it was at the end of the building nearest the road & it was noisy because of the bars opposite (I knew all the words to several karaoke songs after a few days!) but thankfully the music stopped shortly after midnight. Television channels in English are limited to news but it's not a problem as I don't think you go on holiday to watch TV. Lots of bars in local area that have Sky TV though if you must!

Beach towels can be rented (with daily exchange, if you need it before 1200hrs at reception) & the deposit is fully refundable.

A good selection of food at breakfast including cereals, fruit, pastries & cooked foods. Dinner has a good selection of salad & fruit & always a pasta with basic sauces. There is a hot area where food is cooked to order (show cooking?). Usually a meat & a fish offering. Be warned, the fish isn't boneless!! I didn't eat anything from there myself as the meat looked cheap & of poor quality. My travelling companion did on one occasion & said it was poor. I did expect much more of the food due to previous reviews resembling "excellent". It wasn't!

2 good sized swimming pools that never seemed overused. There are lots of sunbeds & again, there was plenty of room. As usual people reserved the beds but still lots of choice. There are plenty of parasols & awnings to sit under. There is a snack bar that served reasonably priced food (nicer than restaurant!) & drink & a pool bar. The outside area is large & didn't ever seem overcrowded. There is also a "roof top solarium" which has a few loungers dotted around & ideal if you fancy a bit of peace! If you can stand the height, the view is fantastic & worth a look.

The bar / lounge area is large with views out to sea & from what I saw fairly quiet most of the time. Drinks seem slightly overpriced but not extortionate.

4 lifts to upper floors / bedrooms. They're quite slow at meal times but otherwise you can get up & down pretty quickly.

There is an entertainment area on a lower floor providing nightly entertainment. Watched Flamenco one night that was good but I can't offer any further comment.

There is a gate activated with the card key that leads to shops & the beach. I think opening times for the gate are 0800hrs - 2300hrs.

The hotel overlooks the sea / beach area but I didn't realise quite how far it was to the beach. There's a fair incline or steps, depending which way you go & I'd be mindful about accessibility for those with mobility problems.



There's also a token offering of a gym with limited equipment.

I think I'd probably rate this as a 3* hotel. I'd be unlikely to stay here again but it's reasonable & I did enjoy the week.