89 Reviews
Traveller Rating
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Excellent44
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Very Good33
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Good9
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 1 month ago
This is the second time we have visited the Bouganville Playa in two years. We returned to celebrate our 25th wedding anniversary with our 3 grown up children (plus one of their partners) because we enjoyed it so much last time.
The hotel has altered but not a great deal. I was aware that there would be road works but these only disturbed us on the first morning -- they do not cause any problems but are just an eyesore from the balcony.
The staff are very good and the food cannot be beaten for variety and presentation.
We didn't stay in the hotel to witness the entertainment because the price of the drinks tends to be more expensive but the hotel is in such a good location that there are numerous cheap nearby bars with good entertainment.
We didn't have much problem obtaining sun loungers this time although everyone does still leave their towels to reserve them.
The only disappointing thing this time around was the fact that the first-class gym which used to be there has disappeared and there is now a token gesture of a room with a few pieces of equipment inside.
The hotel staff provided a party atmosphere on our anniversary and decked out the table in the restaurant for our evening meal with various decorations. My kids also informed me that the hotel waivered the fee for the champagne and wine which they had ordered which was a particular nice touch.
I would not have any hesitation in returning to this hotel again
The hotel has altered but not a great deal. I was aware that there would be road works but these only disturbed us on the first morning -- they do not cause any problems but are just an eyesore from the balcony.
The staff are very good and the food cannot be beaten for variety and presentation.
We didn't stay in the hotel to witness the entertainment because the price of the drinks tends to be more expensive but the hotel is in such a good location that there are numerous cheap nearby bars with good entertainment.
We didn't have much problem obtaining sun loungers this time although everyone does still leave their towels to reserve them.
The only disappointing thing this time around was the fact that the first-class gym which used to be there has disappeared and there is now a token gesture of a room with a few pieces of equipment inside.
The hotel staff provided a party atmosphere on our anniversary and decked out the table in the restaurant for our evening meal with various decorations. My kids also informed me that the hotel waivered the fee for the champagne and wine which they had ordered which was a particular nice touch.
I would not have any hesitation in returning to this hotel again
Travel operator: Airtours
Recommended
19 years 2 months ago
On arrival we were welcomed with a glass of wine each, the reception staff were very friendly and a bell boy took our cases to our room. The room was very clean and pleasently decorated, the bathroom was a little small but had everything you needed in (including a hairdrier for my husband to dry his lovely locks with)
We had requested a double bed, pool view and upper floor all of which we received. There was a good air conditioning system, fridge and television in the room. We took our own travel kettle which we found invaluable. The maid (Josphina)came in every day to clean the room, which was done to a very high standard.
The hotel is in the centre of the resort and therefore can be a little lively but this is to be expected
(this is why we marked it down a little but this is a personal comment)There was some road works outside of the hotel (which our travel company informed us of)this did not realy cause us any problems.
The hotel was superb with everything one would require of a four star hotel. The resturant, well what can I say it was simply excellent, the food was a credit to the chef's ( who were visible and keen to make sure we were happy with the presentation and quality of the food)the waiting staff were most efficient and very friendly. Our waiter (Ruban) was very friendly and made us feel welcome. On leaving the restaurant the manager (Francisco) made a point of talking to the guests which we felt was a nice touch and my everyone feel valued and special.
We cannot comment on the entertainment but from the little we did see looked good (we like to go out after dinner for a walk)
There are three super pools to choose from, plenty of comfortable, free sunbeds. We did not see any signs of sunbed "reserving". A wonderful hotel which we would recommend and would not hesitate to go back again.
We had requested a double bed, pool view and upper floor all of which we received. There was a good air conditioning system, fridge and television in the room. We took our own travel kettle which we found invaluable. The maid (Josphina)came in every day to clean the room, which was done to a very high standard.
The hotel is in the centre of the resort and therefore can be a little lively but this is to be expected
(this is why we marked it down a little but this is a personal comment)There was some road works outside of the hotel (which our travel company informed us of)this did not realy cause us any problems.
The hotel was superb with everything one would require of a four star hotel. The resturant, well what can I say it was simply excellent, the food was a credit to the chef's ( who were visible and keen to make sure we were happy with the presentation and quality of the food)the waiting staff were most efficient and very friendly. Our waiter (Ruban) was very friendly and made us feel welcome. On leaving the restaurant the manager (Francisco) made a point of talking to the guests which we felt was a nice touch and my everyone feel valued and special.
We cannot comment on the entertainment but from the little we did see looked good (we like to go out after dinner for a walk)
There are three super pools to choose from, plenty of comfortable, free sunbeds. We did not see any signs of sunbed "reserving". A wonderful hotel which we would recommend and would not hesitate to go back again.
Travel operator: thomas cook
Recommended
19 years 2 months ago
We took our 2 boys age 4 and 13 to Tenerife for the fist time and booked to stay here as it was recommended.
What a fantastic hotel, we got bubbly when we arrived and the bell boy took our cases and then showed us how everything worked etc in our room. We emailed the hotel 3 weeks before arriving asking if we could have a room with a sea view and that is what we got.
The staff were all brilliant and the waiter Julian was excellent, after our second evening meal we would be greated be Jelian who had reserved our table and put our wine in ice ready for us to enjoy (total star).
We never had a problem with reserving sun beds as there are plenty to go around.
We have stayed in several 4* hotles and this is the best so far without a doubt i would recommend this hotel to everyone.
When we stayed there were more adults than children which was nice as there was no noise keeping you awake at night.
The food was brilliant for both kids and adults and the choice was immpressive as you could have fish, meat etc cooked while you wait. (lost count of how may steaks we had)
We were so impressed with this hotel we have booked to return next September as this was an excellent hotel.
What a fantastic hotel, we got bubbly when we arrived and the bell boy took our cases and then showed us how everything worked etc in our room. We emailed the hotel 3 weeks before arriving asking if we could have a room with a sea view and that is what we got.
The staff were all brilliant and the waiter Julian was excellent, after our second evening meal we would be greated be Jelian who had reserved our table and put our wine in ice ready for us to enjoy (total star).
We never had a problem with reserving sun beds as there are plenty to go around.
We have stayed in several 4* hotles and this is the best so far without a doubt i would recommend this hotel to everyone.
When we stayed there were more adults than children which was nice as there was no noise keeping you awake at night.
The food was brilliant for both kids and adults and the choice was immpressive as you could have fish, meat etc cooked while you wait. (lost count of how may steaks we had)
We were so impressed with this hotel we have booked to return next September as this was an excellent hotel.
Travel operator: direct holidays
Recommended
19 years 3 months ago
We have just returned from a brilliant holiday at the Bourganville. It is situated just far enough away from the hustle and bustle of the centre of playa but within walking distance of the resort centre,Torviscas & Fanabe areas.
The hotel has undergone a massive refurbishement programme this year and it shows with the public & pool areas spotlessly clean and bright.
The bedrooms are spacious and provide suberb side sea views from the spacious balconies.
The food is marvellous, plenty of choice and catering for all tastes with a good selection of cooked meats, salads, fresh fruit and plenty of pastries.
The dining room is spacious and the wide range of eating times means there are always tables available.
The staff in all areas of the hotel are happy, friendly and nothing is too much trouble. There is always a smile and a cheerful "hola".
The entertainment team work so energetically to provide an array of activities for adults and children both during the day and evenings. They are however happy to leave you to "be lazy" if that is what you want.
The hotel has undergone a massive refurbishement programme this year and it shows with the public & pool areas spotlessly clean and bright.
The bedrooms are spacious and provide suberb side sea views from the spacious balconies.
The food is marvellous, plenty of choice and catering for all tastes with a good selection of cooked meats, salads, fresh fruit and plenty of pastries.
The dining room is spacious and the wide range of eating times means there are always tables available.
The staff in all areas of the hotel are happy, friendly and nothing is too much trouble. There is always a smile and a cheerful "hola".
The entertainment team work so energetically to provide an array of activities for adults and children both during the day and evenings. They are however happy to leave you to "be lazy" if that is what you want.
Travel operator: Direct Holidays
Recommended
19 years 3 months ago
Be prepared to pile on the pounds as the food in this hotel was excellent - normally on a half board holiday we tend to still go out to eat on at least half of the evenings but there was no need due to the quality & variance of the meals on offer (most cooked to order in front of you).
If you have ever had to greet the dawn chorus on previous holidays to reserve a sunbed forget it as we could still get beds at mid-day in the middle of August (all of the sunbeds are new & I was assured they had one for each guest out around the pool). These pools must also be amongst the cleanist in Tenerife thanks to GEORGE the pool man (say hello and tell him about this review).
The hotel is situated within easy walking distance of Playa las Americas - Adecje & Porto Colon and you have the beach only two minutes walk away.
On the hotel doorstep you also have plenty of bars offering football(TV), good food & snacks & a pint of beer for one euro!
Like a lot of the guests we met & spoke with we will certainly return!
If you have ever had to greet the dawn chorus on previous holidays to reserve a sunbed forget it as we could still get beds at mid-day in the middle of August (all of the sunbeds are new & I was assured they had one for each guest out around the pool). These pools must also be amongst the cleanist in Tenerife thanks to GEORGE the pool man (say hello and tell him about this review).
The hotel is situated within easy walking distance of Playa las Americas - Adecje & Porto Colon and you have the beach only two minutes walk away.
On the hotel doorstep you also have plenty of bars offering football(TV), good food & snacks & a pint of beer for one euro!
Like a lot of the guests we met & spoke with we will certainly return!
Travel operator: Independant
Recommended
19 years 4 months ago
Had a fantastic time and the recently refurbed Bouganville. We were there on the first day of reopening and it had all been freshly painted and upholstered with new curtains and covers. There were 3 beds in the room and it still did not feel overcrowded.
The food was some of the best I have had in a Spanish hotel. Lots of choice for both breakfast and evening meal. In the morning it was lovely to have your hot coffee and hot milk jugs put on your table rather than standing in a queue to pour it out a machine.
All the staff from waiters to entertainment staff were excellent. Dimingo in the dinning room always looked out for us to make sure we a table for 6 and spoiled the kids with sweets etc.
The shows that we waited for were very good especially the chinese acrobats. Even during the day they had lots going on even putting 3 big inflatables in the pool on one day which the kids loved.
If you do not want to join in, no pressure is put on you. The smaller of the 2 pools is quieter than the main pool where daytime entertainment is held.
We had such a good time at this hotel, we intend to go back.
The food was some of the best I have had in a Spanish hotel. Lots of choice for both breakfast and evening meal. In the morning it was lovely to have your hot coffee and hot milk jugs put on your table rather than standing in a queue to pour it out a machine.
All the staff from waiters to entertainment staff were excellent. Dimingo in the dinning room always looked out for us to make sure we a table for 6 and spoiled the kids with sweets etc.
The shows that we waited for were very good especially the chinese acrobats. Even during the day they had lots going on even putting 3 big inflatables in the pool on one day which the kids loved.
If you do not want to join in, no pressure is put on you. The smaller of the 2 pools is quieter than the main pool where daytime entertainment is held.
We had such a good time at this hotel, we intend to go back.
Travel operator: Direct Holidays
Recommended
19 years 4 months ago
What a hotel, reception massive and very clean, nice glass of champers on arrival.
Rooms are quite big with enough coathangers and cupboard space for the three of us, big balcony.
The food was amazing with show cooking I can't remember how many steaks I had, they also had a carvery serving a different roast every night, and a wide variety of salads and Italian/Spanish type dishes, typical breakfasts why can't they do proper bacon but they did a mean omlette.
The pool area very clean with enough loungers to go around.
They entertainment team were brill and always had a smile on their faces but the women were obsessed with the word sexy especially Silke.
Would go back in a minute.
Rooms are quite big with enough coathangers and cupboard space for the three of us, big balcony.
The food was amazing with show cooking I can't remember how many steaks I had, they also had a carvery serving a different roast every night, and a wide variety of salads and Italian/Spanish type dishes, typical breakfasts why can't they do proper bacon but they did a mean omlette.
The pool area very clean with enough loungers to go around.
They entertainment team were brill and always had a smile on their faces but the women were obsessed with the word sexy especially Silke.
Would go back in a minute.
Travel operator: Direct holidays
Recommended
19 years 10 months ago
Very high standards throughout this hotel.
The food is well presented and the choice very varied, fish counter, meats and roasts, pasta/rice, grill, soups deserts/cheese etc. etc ( brilliant) diabetic counter at breakfast.
Staff were excellent in all the hotels various departments.
My only cribb was with the price of drinks in the hotel bar compared to all the bars surrounding it. We were paying 3.5 Euro for a bacardi/coke in the bars but 5.95 Euro in the hotel.
Would definately use this hotel again.
The food is well presented and the choice very varied, fish counter, meats and roasts, pasta/rice, grill, soups deserts/cheese etc. etc ( brilliant) diabetic counter at breakfast.
Staff were excellent in all the hotels various departments.
My only cribb was with the price of drinks in the hotel bar compared to all the bars surrounding it. We were paying 3.5 Euro for a bacardi/coke in the bars but 5.95 Euro in the hotel.
Would definately use this hotel again.
Travel operator: Airtours
Recommended
20 years ago
Fantastic location.
Cleanliness first rate.
Food very good, both in choice & quality.
Very friendly staff.
Possibly needs a make-over in near future.
Will definitely recommend this hotel. Our second visit and we'll be back again.
Cleanliness first rate.
Food very good, both in choice & quality.
Very friendly staff.
Possibly needs a make-over in near future.
Will definitely recommend this hotel. Our second visit and we'll be back again.
Travel operator: Orchid Travel
Recommended
20 years ago
Overall the Bouganville Playa hotel was very good and the guests very friendly. The only criticism I would make is the pool area and the bedrooms could do with a refurbishment. This I believe is due to be completed some time this year.
The good is of excellent variety and too a very high standard.
The hotel is very clean and have never had cause to complain in the last 7 years we have visited the hotel.
The staff are all of a very friendly nature, especially in the main restaurant.
The Hotel has a beach front location and has panoramic views of las americas, the views from most of the bedrooms is similar.
I would reccommend this hotel to anyone that wants a high standard of accommodation with excellent food and a central location to las amercias.
We have booked to go again this November. Another 4 weeks in the sun!!!
The good is of excellent variety and too a very high standard.
The hotel is very clean and have never had cause to complain in the last 7 years we have visited the hotel.
The staff are all of a very friendly nature, especially in the main restaurant.
The Hotel has a beach front location and has panoramic views of las americas, the views from most of the bedrooms is similar.
I would reccommend this hotel to anyone that wants a high standard of accommodation with excellent food and a central location to las amercias.
We have booked to go again this November. Another 4 weeks in the sun!!!
Travel operator: Airtours
Recommended
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