87 Reviews
Traveller Rating
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Excellent15
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Very Good31
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Good20
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Average14
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
11 years 6 months ago
For my birthday my boyfriend took me to London for the weekend and then he surprised me with booking a holiday to Tenerife through Aronasol whilst we were there! We chose to stay in Villa De Adeje as it seemed good value for money and picked a one bedroom apartment.
The resort was roughly only a 10 minute drive from the airport and in a good location. Although the pool area was really nice, as the hotel was only 500m from the beach it made sense to go there a couple of times too.
The apartment was nice and clean and had everything necessary for a comfortable stay. There were loads of facilities there but we only used the hot tub and the squash court, the gym looked really nice and well equipped but we didn't use it.
The buffet restaurant was really good, we ate there a couple of times but we mostly went out to eat on a night as there was such a good selection of restaurants nearby.
The resort was roughly only a 10 minute drive from the airport and in a good location. Although the pool area was really nice, as the hotel was only 500m from the beach it made sense to go there a couple of times too.
The apartment was nice and clean and had everything necessary for a comfortable stay. There were loads of facilities there but we only used the hot tub and the squash court, the gym looked really nice and well equipped but we didn't use it.
The buffet restaurant was really good, we ate there a couple of times but we mostly went out to eat on a night as there was such a good selection of restaurants nearby.
Travel operator: Aronasol
Recommended
15 years ago
Stayed hear with my husband and 3 children aged 12, 4 and 18months. Please think twice about travelling to this hotel. The location is excellent, but that is it. Food terrible and we ate out regular in very resonable chinese buffet restaurants, but really why should we? having payed all inclusive. Snacks are shocking and I can safely say health and safety haven't visited recently. Our youngest son fell out of high chair on 2nd day, but staff still blamed him for jumping about, when he was just siting there, although they weren't long in calling doctor who promptly was looking for 60 euros which eventually hotel payed ALL highchairs were replaced the next day not before time by the look of them about 15 years. Pool disgusting rooms gruby and staff rude and not enough of them. We stayed hear for Christmas and New Year and expected something special both nights as stated, but we ended up across the road for the bells, very, very poor set up and in need of total refurbish. I have stayed in a good few number of 3 star hotels, even 2 star, but this was very disappointing and needs people to write honest reviews for fist choice to take notice. Tenerife is well worth a visit and Loro park, Siam park and aqualand should be visited we are looking to return next Christmas all been well but not to this hotel.
Travel operator: first choice
15 years 2 months ago
having read many bad reviews of this hotel I was a little worried about going. We arrived late at night, after the restaurant had closed but found cold meats, cheese, rolls and fruit in our studio. The food was ok but repetitive, the hotel was clean and certainly no cockroaches were seen. The pool area was cleaned daily but was very dangerous as the tiles were smooth and very slippery when wet. They also got very hot and I wouldnt advise anyone to walk barefoot. The staff were very friendly and helpful. The packed lunches provided werent particularly appetising tho. The entertainment was non-existant but there were a few activities organised. I would say that you get what you pay for and as its a 3* hotel I wouldnt expect anymore than what we got. Apart from the pool area there isnt much for kids to do, despite the brochure saying it was ideal for families. The rep from First Choice was lovely tho and went out of her way to help us, she did tell us tho that she felt the hotel was not suitable for families and that first choice would be removing it. I would recommend this hotel to couples rather than families. The hotel is close to Siam Park-within walking distance although there is a free bus and the stop is just outside.
Travel operator: first choice
Recommended
15 years 4 months ago
Well we were here in august for 2 weeks went all inclusive, was great holiday.
pool activities all day for kids and teens , staff very friendly but some had their days.
pool was always very clean but very slippy round it. food was brill, something for everyone.. breakfast was your cereals, toast, all fry bagels,
then poolside bar was chips hot dogs burgers pizza toasty, drinks were great too.
dinner was soup, or you could have chips, potatoes , all veg was there, meats of every kind then you also had your salad bar too.
dessert ice cream, fresh fruits etc...
pool activities all day for kids and teens , staff very friendly but some had their days.
pool was always very clean but very slippy round it. food was brill, something for everyone.. breakfast was your cereals, toast, all fry bagels,
then poolside bar was chips hot dogs burgers pizza toasty, drinks were great too.
dinner was soup, or you could have chips, potatoes , all veg was there, meats of every kind then you also had your salad bar too.
dessert ice cream, fresh fruits etc...
Travel operator: Budget Travel
Recommended
15 years 5 months ago
having stayed here twice before (when it was ocean beach) we thought we would try it again, everthing was fine the place was clean if a little grubby had clean towels and beds made everyday!the place was full of spanish people who incidentally only pay 30 euros per night for all inclusive (fair play)the staff wernt too bad but on our last night we went to get my son some chips from the chippy and the man behind reception shouted at me asking where my wristband was i explained we were self catering and didnt have 1 he then asked my name and room number which i gave him and he smugly informed me that we wernt staying there he had got my room number wrong and after a bit of a debate conceded that yes we were staying there i received no apology for him shouting at me especially when it was in front of other guests!!
Travel operator: first choice
15 years 6 months ago
GOOD LOCATION
STAFF WERE VERY RUDE ALL 3 OF THEM
FOOD WAS DISGUSTING
ROOM WAS DISGUSTING
NO ENTERTAINMENT APART FROM 2 NIGHTS OF VERY EXPENSIVE BINGO AND A PARROT SHOW
POOL SIDE VERY SLIPPERY
POOL SIDE BAR (DO THEY HAVE TRADING STANDARDS IN TERNERIFE)
STAFF WERE VERY RUDE ALL 3 OF THEM
FOOD WAS DISGUSTING
ROOM WAS DISGUSTING
NO ENTERTAINMENT APART FROM 2 NIGHTS OF VERY EXPENSIVE BINGO AND A PARROT SHOW
POOL SIDE VERY SLIPPERY
POOL SIDE BAR (DO THEY HAVE TRADING STANDARDS IN TERNERIFE)
Travel operator: FIRST CHOICE
15 years 6 months ago
very poor room cleaning cockroach infestation on the lowerlevels.
again very poor variety, if you like chicken pork fish sometimes not cooked too well or chicken
dinosour you might like it.
hotel location was good.
staff 75% very very rude 15% OK 10% good.
entertainment was non existant other than some guys trying to make you pay to have a photo taken with a snake or parrot
again very poor variety, if you like chicken pork fish sometimes not cooked too well or chicken
dinosour you might like it.
hotel location was good.
staff 75% very very rude 15% OK 10% good.
entertainment was non existant other than some guys trying to make you pay to have a photo taken with a snake or parrot
Travel operator: first choice
15 years 8 months ago
Just back from this hotel, myself, sister, her partner , her daughter and her daughter. we had an excellent week at this hotel. mostly all positives. the rooms were spotless, maids in every other day. clean bedding and towels regular. the pool area was lovely although for smokers, no ashtrays provided so they used empty drink cups and then binned them in over flowing bins by pool, not a lovely sight! the food was ok, not brilliant but not bad either. it was kinda lukewarm at times. the bar staff were pretty miserable, not a lot of smiles of chat from them. the entertainment was ok, mini disco , bingo and a different type of entertainment each night. the hotel itself is spotless, could not fault that. we had a few cockroaches in rooms too, but it was pretty hot! would recommend this to families with younger kids and i would definately stay there again.
Travel operator: first choice
Recommended
15 years 8 months ago
hotel was very clean.staff very busy and quick to serve you food or drink.beach is just a small walk down the hill.was a great holiday for the price and for the hotel only being 3* as it can't be far off 4*.just back april09 and don' have a complaint.
Travel operator: first choice/thompson
Recommended
16 years 1 month ago
when we first got to the hotel the receptionist was vey helpful because we didnt arrive until 9pm at night and the resturant was closed but she managed to let us in so we could have something to eat,the room we had was very clean aswell i always see the cleaners doing something so i dont no why people was saying it was untidy?.the food was nice and there was a lot to choice aswell,the hotel itself was really pretty and you have a lovely view of the ocean and mountains witch was all it up of a night.the staff were all very nice people aswell they where always lauging and joking with you and making sure you was ok which i thought was realy nice ive never been to a hotel were the bar staff go out of there way to make sure everything is ok and your enjoying everything.the entertainment was good not brilliant but ok on some nights you would have mini disco on some nights and then you would have people come in and do shows which where really good.i really enjoyed it there and am planning to go again in march and i cant wait. olla to the staff there. x x
Travel operator: first choice
Recommended
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