38 Reviews
Traveller Rating
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Excellent5
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Very Good22
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Good7
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Average3
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 2 months ago
When we arrived there were two cockroaches in the entrance to the hotel, which was extremely off putting... we were then met by a miserable receptionist who told us our room was on the ground floor. (I was told we would be on the 3rd floor). When we got to our room, I went to the toilet to find another cockroach on the floor and one climbing into the air vent. I immediately went to reception and was moved to another room with a beautiful view of a brick wall!
The rooms were reasonably clean, but could have been much better. The ceiling fan was hanging off and it squeaked constantly!
The overall hotel was not particularly welcoming and the food was almost inedible, we had to eat out every night, which was very annoying when we had paid for half board.
I would definitely not revisit the Oro Negro and I would not recommend it to anyone - definitely not even 3 star! Which I found was a common view amongst alot of people.
The rooms were reasonably clean, but could have been much better. The ceiling fan was hanging off and it squeaked constantly!
The overall hotel was not particularly welcoming and the food was almost inedible, we had to eat out every night, which was very annoying when we had paid for half board.
I would definitely not revisit the Oro Negro and I would not recommend it to anyone - definitely not even 3 star! Which I found was a common view amongst alot of people.
Travel operator: First Choice
20 years 5 months ago
Nice and clean but we did see a few cockroaches in reception and one in our room - how scary?!!
Food was basic but got better towards the end of our stay as they opened a new bit where the chef cooked to order. On our last night all the women were given a carnation and the lads were given cigars, and we had free champagne!
Staff were friendly and it was very cheap to exchange travellers cheques at reception.
We didnt see any hotel entertainment as we would get up at 10 p.m. after our nap then get ready to go out for 12 a.m. so it was all over by the time we got downstairs!!
We would visit the hotel again as we had a great laugh. Was especially funny loading the ceilling fan up with clotes and filpflops and watching them fly round the room... Immature - we know! But, oh so funny! Toilet roll is the best though!!
A great all rounder and the kids round the pool seemed to enjoy the LOUD entertainment - not good when you have a monster hang-over!!
Food was basic but got better towards the end of our stay as they opened a new bit where the chef cooked to order. On our last night all the women were given a carnation and the lads were given cigars, and we had free champagne!
Staff were friendly and it was very cheap to exchange travellers cheques at reception.
We didnt see any hotel entertainment as we would get up at 10 p.m. after our nap then get ready to go out for 12 a.m. so it was all over by the time we got downstairs!!
We would visit the hotel again as we had a great laugh. Was especially funny loading the ceilling fan up with clotes and filpflops and watching them fly round the room... Immature - we know! But, oh so funny! Toilet roll is the best though!!
A great all rounder and the kids round the pool seemed to enjoy the LOUD entertainment - not good when you have a monster hang-over!!
Travel operator: Global Late Deals
Recommended
20 years 6 months ago
The hotel is clean, and the entertainment staff Monica,Carlos and Oscar are very friendly and made my holiday enjoyable which all the activites,The food is very poor with no taste.Also make sure you don't have a room at the front because it is very noisy at night time.
Travel operator: Thomson
20 years 8 months ago
Good, clean, very friendly and helpfull staff, food very good need more entertainment on the night in the hotel
Altogether a very good holiday
Altogether a very good holiday
Travel operator: thompson
Recommended
20 years 9 months ago
The Oro Negro was a great holiday overall. The hotel's cleanliness was superb we always had clean towels and frequent maid service.
The hotel restaurant food was a bit repetitive, but tasty and the table's were alway's clean.
The location of the hotel was ok, it was only around the corner to a main street which included restaurant's gift shop's and places to organise trips and also amusements.
The hotel staff were friendly apart from the fact of waiting half an hour to queue at 10.00pm to check in, but overall very friendly.
The hotel entertainment was great the animation team provided entertainment all day for mostly all ages and the night entertainment was especially good.
If you are going to this hotel in the winter be aware the hotel pool isn't heated and is freezing so steer clear. Also in the winter months the hotel is invaded by senior humanity, and there are hardly and children.
We loved this hotel and the resort, which is for all ages a definite must!!!
The hotel restaurant food was a bit repetitive, but tasty and the table's were alway's clean.
The location of the hotel was ok, it was only around the corner to a main street which included restaurant's gift shop's and places to organise trips and also amusements.
The hotel staff were friendly apart from the fact of waiting half an hour to queue at 10.00pm to check in, but overall very friendly.
The hotel entertainment was great the animation team provided entertainment all day for mostly all ages and the night entertainment was especially good.
If you are going to this hotel in the winter be aware the hotel pool isn't heated and is freezing so steer clear. Also in the winter months the hotel is invaded by senior humanity, and there are hardly and children.
We loved this hotel and the resort, which is for all ages a definite must!!!
Travel operator: Thomas Cook
Recommended
20 years 10 months ago
My boyfriend and I visited the Oro Negro in late Feb. early March 04.
The hotel cleanliness was superb.
The food was of good quality although the dining area was a little packed. Breakfast was my favourite as there was so much choice.
The location of the hotel couldn
The hotel cleanliness was superb.
The food was of good quality although the dining area was a little packed. Breakfast was my favourite as there was so much choice.
The location of the hotel couldn
Travel operator: thomson
Recommended
21 years 1 month ago
I have stayed at this hotel many times, and have to say that the location for this hotel is excellent. If you dont want to be right in the centre of the resort but have all amenities near by then this is the place for you. Veronicas (the strip) is only a 5min walk away and a 10min walk into Los Cristianos. The food here is good and varied, ranging from soup, chicken, beef, fish, and salads. An all round good hotel in an excellent location.
Travel operator: Direct Holidays
Recommended
22 years 2 months ago
We went to the Oro Negro as our first holiday together, and we loved it. We were entertained by the hotel's staff (Water polo!!!) and the other various entertainment provided. This included boules, rifle shooting, darts, table tennis and of course Water polo!
The staff had to explain that each event was starting in three different languages (English, German and Spanish) but this was hilarious as they did not know how to say certain phrases in English. Well recommended, if only to be entertained by the amazing Oscar. He's a gem of a guy. Tell him Frank and Maureen said hi!
The staff had to explain that each event was starting in three different languages (English, German and Spanish) but this was hilarious as they did not know how to say certain phrases in English. Well recommended, if only to be entertained by the amazing Oscar. He's a gem of a guy. Tell him Frank and Maureen said hi!
Travel operator: unknown
Recommended
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