We stayed at the Torviscas Playa for 2 great weeks in July. The hotel itself is great, with a big reception, fruit juice on arrival and a porter to help with luggage. We originally requested a high floor and sea view room when we booked, and we were given room 311, which although did have a slight sea view, it overlooked shops and nightclubs. It was very noisy, and due to the seal being broken on the door, it was even noisier. However we asked if we could change rooms, and we were moved to the opposite side of the hotel, to room 535, and it more than made up for our previous room. It was a high floor room, we could see the sea, resort and mountains. I dont think you could have wanted more out of a view! The rooms are well equppied with a fridge and hairdryer! The balconys are fairly spacious too! Although we never used the pool itself, we did use the sunbeds. You would probably struggle to get a sunbed until about 3pm, unless you started queing at 7.30am, for the doors to be open at 8am. Although it is tiring, it does provide some extra entertainment in a morning! The food was really nice, and there was a large variety on a daily basis, and although it was changed frequently, like any other hotel food, it got slightly repetative after 2 weeks. The location of the hotel is superb. There is a handy 24 hour shop opposite, along with a bars and souviner shops. There is a fairly cheap supermarket at the end of the road. Its about a 1min walk to the beach if you use the gate at the side of the hotel next to the tennis courts. There is a large commercial center and a Netto a few mins from the hotel, and lots of bars on the promenade. Although where ever you are in the resort, you are never more than 5mins away from a shop! It took us about half an hour to get to Las Americas, although there are various ways to go. The beach itself is ok, nothing too special but the sand is HOT! The weather was great, hot and sunny, apart from 1 cloudy day, although the sun broke through eventually! The one downside, although not to do with the hotel, is the touts! There are loads of them all over the resort, and they are relentless! But I let it not ruin my holiday!
We really enjoyed our stay and will deffinetly be returning within the next year!

Returned on the 18th july after a 2 week break.First impressions of the hotel were very good,staff very helpful and a porter to take case upto rooms if required.Room was on the 3rd floor with nice views of the sea to the left and the mountains to the right.The room was very clean and this was the case for the rest of the holiday as the cleaners were very good.Food was ok but like some people have said,gets very repetetive in the 2nd week.We have a 4 year old who played most of the time in the little pool,but as the time went on became a bit more adventurous and went in the bigger pools which he loved.Pool area very clean,but what a nightmare trying to get sunbeds and parasoles.!!!We needed a place really by the kids pool with an umberella as it was very hot and my little boy needed some shade,my wife had to queue up at 7-45 with the rest of the cattle to see who could do the 100m in less than 10 seconds just to get a bed.She said it was worse than the Next sales.!!Also be aware that anything that you wear by the pool or comes in contact with the pool water(light coloured clothing)turns a yellowish colour which will not come out.Location is very good with lots of good shops,bars and restaurants close by.Overall we had a great holiday and made some great friends,which helps when you have small ones.

Second time in this hotel( Torviscus Playa). once again super. Very clean, staff very friendly,food was very good...good selection and plenty of it.Lifts were a bit dodgy at times....seemed to have minds of their own. Did not use any of the entertainment but it was there if you wanted it. Already booked up again for December.

Second time in this hotel( Torviscus Playa). once again super. Very clean, staff very friendly,food was very good...good selection and plenty of it.Lifts were a bit dodgy at times....seemed to have minds of their own. Did not use any of the entertainment but it was there if you wanted it. Already booked up again for December.

The Hotel was in my opinion cleaned to a high standard throughouy our stay. Bed linen and towels were changed daily and room generally tidied. Hotel grounds were kept litter free and reception/bar areas always being cleaned.

Breakfast was the usual continental style or fried breakfast. The sausage and bacon was not very nice, but you could get by with Eggs, Beans and Toast.

Evening meals were much better with a wide selection every night.

Hotel staff were friendly and helpful and good with the children.

The Hotel entertainment was varied with something for everyone. Kid's disco would run from 8:30 till 9 and the shows would generally start at 9:30. There was an area for the kids to draw or colour at the side of the stage if they weren't interested in watching the show. The shows were some of the best we have seen and were not performed by the hotel reps as in some hotels.

The one down side was the massive mark the hotel made on drinks/ice-creams/bottled water.

Large beer 3.1 Euro's in the hotel, this could be purchased for 1.5 in most bars in the area and a can could be purchased from the supermarket across the road for 80 cents.

Ice-creams were the same, however if people didn't buy them from the hotel they would have to drop the price.

If your room is on the front of the hotel it can get a little noisy with the traffic at night time passing by, but after a few days your used to it.

This feels a bit like being unfaithful to an old and trusted friend. However, I believe in telling it as it is, so here goes.


We have stayed in this hotel at least five times and thoroughly enjoyed our time here. But, we feel that standards have started to slip recently.

The cleanliness of the hotel although adequate, failed to meet the high standards of past visits.

The food has always been superb, but again we feel that the variety and quality is down. (although I might add, its still streets ahead of some hotels).

The staff have always been friendly and approachable, again one or two appeared offish.

Hotel entertainment has never been our cup of tea so it would be unfair to give an opinion.

In summary, this is still a good hotel and I feel a bit uncomfortable giving it a less than sparkling review but I feel that it could do with a good kick up the backside to earn back its reputation.

Also, I would like to add that there is no way that this hotel deserves its 4* status as it is way past its sell by date and in desperate need of a major refurbishment.

Posted: Sat Dec 15, 2007 8:41 pm
Post subject: Returned from this hotel.


Hi we returned last Tuesday from Torviscas Playa, nice hotel in great location rooms where nice and clean maids where very friendly as were hotel staff.

The dining room was hectic and lots of people hovering over your shoulder as you where choosing your food got a bit repetitive by the second week as were the breakfasts, the food was nice always very hot.

The hotel is looking tired as the furniture in reception could do with replacing.

The hotel entertainment in the day worked hard but we never stayed in to watch the shows at night.

we would prefer apartments now as that is what we normally do but we had a change as it was my 50th birthday.

Hotels are to hectic and noisy for us in a morning
swimming pool very nice also very cold only went in a couple of times have to put your towels on early if you want a bed.

Good hotel but would rate it a 3 star and not a 4 star
oh and there is a free fridge in room and hair dryer in bathroom and loads of coat hangers in wardrobe.

We booked our holiday through Thomas Cook and flew with Thomas Cook Airlines. We chose this hotel because we had seen some good reviews (and may I add) the odd not so good review. It's only about 10 mins from the airport so that is a plus. On approach to the Hotel all looks very good. The reception lounge is is huge and has a wow! factor to it But beware! although this hotel has been recently refurbished it's not up to the 4 star rating that it has been given. I have stayed in much nicer 4 star hotels. The rooms are adequate, not very spacious if their are 2 adults and on child. Make sure you ask for a room with a sea view or you will be facing a busy road.

The rooms were kept very clean But remember they are looking a bit tired. The hotel must be at least 20 years old and is showing it a bit even with the recent refurbishment. Corridors are a bit worn. There are also many very big open spaces that may have been used some time ago but have nothing going on in them, even in this high season period. All the entertainment is carried out by German reps, no proplem, but it does make it harder for the British Holiday maker.

Meals are OK! I say OK because I would expect much more from a 4 star hotel. Breakfast was the same every day for 14 days! This does take it's toll because there was never a british piece of bacon or sausage. Only half board is available so the evening meals were OK again BUT very repetative. Kids only had choice of pizza most days with chips. There were many dishes on offer for adults BUT don't expect too much.

The swimming pools were great!!! a bit cold even in the height of season but they were great. Don't believe what people say about sun beds!! the hotel say's that you can't reserve them BUT when they open the pool area at 7-30am there was a que of 50+ people waiting to reserve there beds for the day. We don't normally reserve beds BUT we found that you have to if you want to use the pool loungers.

I have just returned from one of our best holidays to date. The hotel was very clean with towels and bed linen changed daily. Although carpets in the corrider were a bit worn this is because people trapse up and down them in wet sandy feet so not a problem really - and the hotel did give them a deep clean whilst we were there. The food was great - something differnet every day - so many things to try from soup to paella to roasted pork spanish style to pasta to so many diffent salads -the list goes on. Even though i didn't try them you could have chips and pizza everyday as well if you wanted! The hotel satff were very polite and helpful and by the end of our stay the waiter was bringing us our drinks before we even prdered them! the entertainment was also well done - everything including waterpolo, aqua gym, archery, shooting, darts, bingo and more - it was upto us how much we joined in and enjoyed ourselves. The evening entertainment team worked hard at the 4 shows we saw although the stage was blocked by large pillars in same of the room which was a littel bit of a problem but hey its a free show so again no worries.

this is the third time we have stayed in this hotel and it just gets better and better.we have met people staying at the same time for the last three years and have already booked for next year.
the hotel is clean you can see the cleaners constantly throughout the day .the rooms are a bit dated but they have a refurbishment plan where they are constantly updating the decor of the rooms.
the food is good the people say that breakfast is repetative but when there is everything it is bound to be.
the location is right on the beach with a small walkway at the side of the hotel ging right down to the front.it is in a quieter area than las americas but it is an up and coming area with most of the hotels around of 4 or 5 star quality.
the hotel staff are excellent and there were a few that we have seen for the last 3 years and they still remmber you.the entertainment is mostly fom outside but the team do the odd couple of shows per week.there is archery darts shuffleboard etc throughout the day if you want it.but this hotel is very child friendly and is excellent for families.