The Iberostar Torviscas Playa hotel is the best hotel that we have stayed in for a long time.We had a very warm welcome from reception when we were checking in,we received a much needed juice drink free of charge,excellent!All staff are friendly and work very hard,especially the waiting staff and entertainments team.most speak some english aswell as other languages.
Our room was big enough for the two of us,very clean and well decorated,with enough clothes space a nice tv and a mini bar on request,plus a great view from the balcony.There were freebies in the bathroom,soaps,comb,shower gel and shower caps.Bathroom was a good size with a shower/bath,bidet and toilet.Towels are changed when you want,you just leave them in the bath if you want them changed.
The food was lovely a good selection each night which catered for the different nationalities,labelling was poor but that is not a negative for me.Plenty of desserts too.Breakfast was good with again different selections,also fruit juice and tea and coffee are supplied,but not at evening meal.Men must wear long trousers in the evening and they are quite strict about this.On a tuesday and friday it is canarian and spanish food speciality aswell as other selections.My only downside is that the food was repeatative so on the second week i didnt quite enjoy it as much as the first week.
The entertainment during the day was good and night time entertainment was enjoyable,the bar is a nice relaxing area,with waiting service,drinks vary in price,2 euro for a soft drink,2.90 for a beer,cocktails are nice and cheap too!
The overall cleanliness of the hotel is excellent,i didnt find a problem in this area at all and i am fussy! sheets were changed every 3/4 days,plenty enough for us during our 2 weeks.`There are a few stains on the cream carpets on the landings but they do wash them regular and they did some when we were there.Its just wear and tear!
The pools in the hotel are well maintained and spacious,there are loads of sunbeds,plenty for the amount of guests.
Outside the hotel there are shops over the road and a couple of bars,around the corner is plaza del duque shopping mall and ten minutes walk up a slight hill is san eugenio shopping centre,plenty of bars along the way too.Five mins out of the back of the hotel is a black sandy beach and further on there is playa pinta beach which is golden sand surrounded with bars shops and restaurants,and the harbour overlooks this,its stunning!The hotel location is excellent,we walked to the far end of las americas and it took half an hour,so its about an hour to los cristianos from the hotel,there is a white train which is 9 euro per person i dont know if this is one way,it takes you to different places.There is a taxi rank up the road too.For me the location was spot on!We enjoyed this hotel so much that we have already booked for next year and we have only been home 4 days!

I have stayed in an Iberostar before which was fantastic, our good friends stayed here last year and told us this was fantastic too. We thought it was good but not quite as good as the one we stayed in in Bulgaria.

It was good but everything lacked behind the other just a little. For example, there was not quite as much choice with the food, the rooms were a little smaller, although I have to say that the cleanliness was just as good. The only reason I would not stay at this hotel again is because I dont think I would rush back to the resort.

I would fully agree with the reviews of other holiday-makers.

The hotel and rooms were always fantastically clean. Towels were changed each day. Very little drawer space was available in the room but a large wardrobe was useful.

The food quality and choice was of a very high order. The staff were always attentive and friendly.

The pool area was always quite busy when we were there.

My Wife and I have just returned from a 2 week stay here and I cannot find anything bad to say about this hotel.
The hotel is a little worn in places but is kept spotless and room cleaning and service is excellent.

The pool(s) are Lovely and cleaned every day.

The food is Excellent with plenty of choice.

The staff are friendly and very happy , they make you feel welcome from the moment you arrive.

The entertainment was good and the staff work so hard with shows etc , some professional acts are good but all of these are really a matter of indivdual personal choice.

My sister and myself spent a week here and we could and loved it.

The rooms were a good size if a little lacking in plug sockets(hairdryers, straighteners & cd player and 1 plug socket!!!!), the receptoin areas were spacious and clean and the pool was a good size with us never having a problem getting sunloungers.

The food was fantastic my only slight gripe is in regard to the labelling as not all the food on offer was labelled so you had to guess not the worst complaint in the world i know but as a very fussy eater i would prefer to know what i am eating.

We had a wonderful time the hotel is in a fab position not too far away from everything but far enough for no noise issues.

We would definately go back hopefully with a normal contingent of about 4-6 of us as we felt it was a fab place for a girls holiday.

This hotel was always clean and staff all aroun the hotel were excellent.

The rooms were lovely and clean.

The food fantastic.

Location was near perfect - right on the beach.

Swimming pool large enough to accommodate everyone and sunbeds always available. Free towels were a great extra.

Negative no gym! Some would say this was a positive!

Hotel was very good and the food choices were excellent.

The staff throughout the hotel were helpful. Animation team, especially Moza, was excellent.

The entertainment at night could have been better but they are catering for all nationalities.

Room had a safe (small charge) and a small fridge. Good sized balcony although we overlooked the street, but had a sea view.

The only complaint was the room towels. They were well worn and rough. 3 times we had them changed as they were so bad.

As soon as we arrived at this hotel we felt welcome, we had been pre warned about the road works before we arrived and they didn't cause us any problems.

The food in the hotel was fantastic, even a fussy vegetarian in the family managed to be full every morning and evening. Waiting staff were fantastic especially our favourite Miguel.

Everything from the rooms to the pools were spotless who could complain? And there was always plenty of sunbeds.

The animation team were brilliant and seemed to always have a smile on their faces, the entertainment from them and outside acts was fantastic.

There was a lot of older people in this hotel but this may have been because it was the winter season.

Would definitely go back, we are already organising our next visit.

We have stayed in this hotel many times before and found it yet again to be great.

We were warned about the road works outside the hotel by Eclipse before we travelled and were slightly concerned but it did not affect our stay at all.

The hotel is very clean and our room at the back of the hotel had a nice view of the sea and the mountains. My wife is a vegetarian and they even have a 'vegetarian corner' now which is great for her.

One small fault was that there was only one plug socket in the bedroom but I would say they are not going to leave it that way and it was just because our room looked asthough it had been recently redecorated.

The entertainment in an evening isn't great but we went out every night anyway.

Just arrived back from 2 weeks at the Torviscas, and would happily go back to this hotel. Even though the hotel was slightly worn around the edges, it was kept spotlesly clean at all times. The rooms were not luxurios, but comfortable and clean, with good air conditioning. The staff would go out of their way to please and were polite and helpfull.

The food was very good, with lots of variety. Breakfast was excellent. Cant really go wrong with Iberostar. (No, I do not work for them!)

Garden and pool area is lovely, and there seem to be plenty of sunbeds, even in August. The pool area is huge and also spotless. Be aware of slippery tiles though, especially the tiled steps into the pool!

The entertainment team was excellent, they work their socks off from early morning to late night, and they were all fantastic with the children. The shows at night were really, really good. Rabiah, Floor,Sofie(heja Sverige)impressed us with their talents!!!

All in all a very well run hotel, we would definitely go back.