46 Reviews
Traveller Rating
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Excellent13
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Very Good22
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Good8
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Average1
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: monarch
i have never seen so many cleaners from 7am
room cleaned everyday paid for superior room
which overlooked the pool other rooms overlook carpark
food was ok you can change evening meal for lunch if
you want to go out be aware no inflatables allowed in
the pool and the pool snack bar closes at 5pm the drinks in the hotel are really expensive but the entertainment was really good i would definately go back to this hotel
Travel operator: firstchoice
The meals were very good, theme nights were very well organised with staff dressing in the country costumes etc. A must is the BBQ on Thursday nights, however booking is required. There is no extra charge for this and the evening is well worth going to.
You have everything on your doorstep when you leave the hotel, the beach is approx 5 mins walk away.
Hotel staff were very good, the restaurant staff could not be anymore helpful, nothing was any bother to them and they were very good with children.
Yes there is entertainment, kids mini disco very well organised and run by two staff. Organised activities during the day with a member of staff. Evening entertainment well, as previously stated very much a Phoenix Nights senario, but still very enjoyable if not at times funny.
The pool area is very clean & tidy, there is no inflatables in the pool or balls and there is a life guard on duty during the pools opening hours. Plenty of sunbeds during the day, however it did bug me a bit when people put their towels on three or four sunbeds first thing in the morning and then not turn up til 3 or 4pm.
Everything is charged to your room, so make sure you go on a regular basis and pay some off or you may get a nasty shock when you check out after two weeks.
We also had a treatment in the spa and this to was superb.
This was a very enjoyable holiday and I would retunr to this hotel.
Travel operator: Thomas Cook
Travel operator: First Choice
We have to say that we were more than impressed with the hotel.
The location was fantastic and only a 2 minute walk into the center of things. The hotel staff were all very friendly and we checked in with minimal fuss .
We were half board and I would say it was well worth it. The meals were fantastic as we were there only for a week none of the meals were repeated we were especially impressed with canary night, italian night and mexican night. The waiters all dressed according and even had canarian live music playing while we ate.
The bar in the hotel was great and my 2 children loved the entertainment on the evenings which gave us the opportunity to sit and have a relaxing drink!
Kids club was well used by my children and it gave us a chance to use the spa in the hotel....spa was quite expensive but was well worth it!
Overall a great hotel and we would definetly return if we ever visit tenerife again
Travel operator: Thomson
Travel operator: Travel Republic
Travel operator: eclipce
Travel operator: eclipse
Travel operator: first choice
The room cleaned to a speck I have never seen in Tenerife before. The cleaners start at 7.30 i think if not 8am. The pool area in 2 week was not cleaned twice but you must remember these people are like us they need time off as well.
The new kids club was great it opened at 11.00am and closed at 6pm that was 6 days a week, my son had a great time. The two animation guys where superb, even got my husband involved which is totally unheard of.
If you have a Club Alexandre room the spa is free for 2 hours per day which at the end of the day after lying in the sun for ages is great.
I would definitely recommend this hotel to anyone.
Travel operator: DIY
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