94 Reviews
Traveller Rating
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Excellent24
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Very Good50
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Good14
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Average4
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 7 months ago
Stayed for a week at these apertments. They were a good size, clean and in a good area where it was easy to walk out to the many pubs and resturants in the area, where you can eat as cheap or as deer as you like.
Ed the rep kept the kids happy with many games of pool, darts and vollyball. There is a nice pool area which is relaxing and not too big and noisy. We would certainly return for a week in the Spring again.
Ed the rep kept the kids happy with many games of pool, darts and vollyball. There is a nice pool area which is relaxing and not too big and noisy. We would certainly return for a week in the Spring again.
Travel operator: airtours
Recommended
17 years 10 months ago
We really enjoyed our stay.
The complex was lovely the pool area was really nice but we could not spend much time there due to the swimming pool being freezing cold.
O'Reilley's Irish bar over the road is really fantastic the live band the kicks are on every night and you can have a good laugh and a dance the atmosphere gets everyone in the holiday spirit.
There is a Chinese restaurant next door to St Eugenes and the food is excellent.
I will definitely go back.
The complex was lovely the pool area was really nice but we could not spend much time there due to the swimming pool being freezing cold.
O'Reilley's Irish bar over the road is really fantastic the live band the kicks are on every night and you can have a good laugh and a dance the atmosphere gets everyone in the holiday spirit.
There is a Chinese restaurant next door to St Eugenes and the food is excellent.
I will definitely go back.
Travel operator: airtours
Recommended
17 years 11 months ago
What a great time we had there ,cant wait to go back for Christmas 2007.
Rooms very clean,towels clean every day plus bedding,staff so great.
All I can say it,s brill.
Rooms very clean,towels clean every day plus bedding,staff so great.
All I can say it,s brill.
Travel operator: my travel
Recommended
18 years 1 month ago
This is the 2nd time we have stayed in Laguna Park 1 this year and have already booked to go again in 2007.
Apartments are clean as is the reception area and pool. Hotel currently going through refurbishment a block at a time. but did not interrupt holiday in any way.
Reception staff very friendly always willing to chat, even took us to see one of the refurbished room.
would highly recommend this hotel to anyone who is looking for a relaxed family holiday
Apartments are clean as is the reception area and pool. Hotel currently going through refurbishment a block at a time. but did not interrupt holiday in any way.
Reception staff very friendly always willing to chat, even took us to see one of the refurbished room.
would highly recommend this hotel to anyone who is looking for a relaxed family holiday
Travel operator: airtours
Recommended
18 years 2 months ago
We moved here from a different hotel and it was absolutely superb!
The hotel staff were extremely friendly and very helpful.
The rooms were clean and the cleaners came everyday, them also being friendly.
The location was great; it was a cab ride away from the main nightlife, with a few bars and restaurants in the local area (but pleantly to choose from) making it quieter.
We didnt really make much use of the hotel entertainment, but it sounded and looked fantastic; great for children.
We would definately stay here again, without hesitation, and advise other people to stay here too!
Overall, the hotel had a very friendly and welcoming atmosphere, with no hostility from staff and other people staying in the hotel.
The hotel staff were extremely friendly and very helpful.
The rooms were clean and the cleaners came everyday, them also being friendly.
The location was great; it was a cab ride away from the main nightlife, with a few bars and restaurants in the local area (but pleantly to choose from) making it quieter.
We didnt really make much use of the hotel entertainment, but it sounded and looked fantastic; great for children.
We would definately stay here again, without hesitation, and advise other people to stay here too!
Overall, the hotel had a very friendly and welcoming atmosphere, with no hostility from staff and other people staying in the hotel.
Travel operator: MyTravel
Recommended
18 years 2 months ago
We have just got back from Tenerife and when we arrived at the airport, at 7.30pm, we were greeted by the Rep who did not want to be there she was not in the mood for it we all get those days. We eventually found our transfer bus, rep did not have a welcome pack and we, were told, that she would get one to us, we were there half hour before we started out. Suppose blame the people lagging behind thinking everybody got to wait for them, you know the type always the ones to get on the plane at the last call.
We got, to the Laguna park about 9.30pm so we thought check in find our room and go for a chill out drink the reception was very welcoming gave our passport hire a safe and we were told lift over there we finally found our room has it was dark and you know these apartments they got these lights that only stay on for 60 seconds quite funny actually.
When we saw our room it was clean, nice size everything you would need if were to cook even a oven, the safe did not work so seeing it was getting late we decided to wait till morning.
I phoned the reception about the safe and they were there in within half hour fixing it the battery in it had gone from there we had no problems the entertainment in the hotel was great for all ages.
We got, to the Laguna park about 9.30pm so we thought check in find our room and go for a chill out drink the reception was very welcoming gave our passport hire a safe and we were told lift over there we finally found our room has it was dark and you know these apartments they got these lights that only stay on for 60 seconds quite funny actually.
When we saw our room it was clean, nice size everything you would need if were to cook even a oven, the safe did not work so seeing it was getting late we decided to wait till morning.
I phoned the reception about the safe and they were there in within half hour fixing it the battery in it had gone from there we had no problems the entertainment in the hotel was great for all ages.
Travel operator: direct holidays
Recommended
18 years 2 months ago
I stayed at Laguna 1 with my sister. The room was very clean, the towels, toilet paper etc changed and replaced every day for the whole week.
We didn't eat at the hotel only because we like to get out and see what's on offer.
The staff were great and when we reported an electrical fault they sent somebody to the room within 5 minutes.
The location of the hotel is a little poor but in less than five minutes you are at Puerto Colon, which has lovely bars and restaurants.
We didn't eat at the hotel only because we like to get out and see what's on offer.
The staff were great and when we reported an electrical fault they sent somebody to the room within 5 minutes.
The location of the hotel is a little poor but in less than five minutes you are at Puerto Colon, which has lovely bars and restaurants.
Travel operator: Thompsons
Recommended
18 years 2 months ago
Very clean through out the two weeks, maids every day linen changed every two days.
Around the pool is cleaned every morning & night (us Brits are really messy). Reception area spotless, has under gone refurb since we last visited two years ago incorperating a lift which is very hand with your suitcases.
Food was loverly only tried the take-out buffet breakfast for only 5 euros "lovely"
The location is sited near a large shopping centre, restruants, bars etc (not too loud at night)
ALL the staff at the centre are great very helpfull right down to the night security
We have stopped before in the bar/entertainment area but it gets really hot in there at night (there is air-con but they don't use it , prob to make ya buy more drinks !!!!)
We have been 4 times to Laguna and will go again but Steve hates the length of flight.
Around the pool is cleaned every morning & night (us Brits are really messy). Reception area spotless, has under gone refurb since we last visited two years ago incorperating a lift which is very hand with your suitcases.
Food was loverly only tried the take-out buffet breakfast for only 5 euros "lovely"
The location is sited near a large shopping centre, restruants, bars etc (not too loud at night)
ALL the staff at the centre are great very helpfull right down to the night security
We have stopped before in the bar/entertainment area but it gets really hot in there at night (there is air-con but they don't use it , prob to make ya buy more drinks !!!!)
We have been 4 times to Laguna and will go again but Steve hates the length of flight.
Travel operator: direct holidays
Recommended
18 years 3 months ago
We were on the fifth floor as we had asked to be high. Room was clean and balcony safe. Very pleased with room. Had a lovely view of pool and could see out to the ocean and port colon.
Around the pool was very slippy once it was wet my daughter (7) slipped a few times and cut her toe.
The bar staff were very soar faced. Service was awful from them.
Men at reception were lovely and friendly.
Not much entertainment really in the day time for children aged 6 and 7. Really rubbish disco in the evening that last 30 minutes and played same songs every night that we went.
At night time it was very noisy trying to get to sleep. 4 lane motorway behind our apartment and bar across the road that played loud music time 2.30 in the morning. The noise would die off for a few hours then you would hear the cars again about 5 people going to work.
Towels were changed every other day and so were the bed.
The hotel gives you a rule sheet when you go in its says no reserving sun beds no inflatables (lilo rings etc) so we thought great. Looked over our balcony on first morning and people were waiting at 8am for the staff to unlock the beds that didn't get unlocked time 9am. by 9.10 all the beds had been reserved. A couple we met complained and the staff said move the towels if they have a problem sent them to reception. So nothing was done about it. By our third day pool was full of lilos and rings and I must say if you wanted a bed by the pool you had to reserve your beds. Even if it means breaking the rules.
Wouldn
Around the pool was very slippy once it was wet my daughter (7) slipped a few times and cut her toe.
The bar staff were very soar faced. Service was awful from them.
Men at reception were lovely and friendly.
Not much entertainment really in the day time for children aged 6 and 7. Really rubbish disco in the evening that last 30 minutes and played same songs every night that we went.
At night time it was very noisy trying to get to sleep. 4 lane motorway behind our apartment and bar across the road that played loud music time 2.30 in the morning. The noise would die off for a few hours then you would hear the cars again about 5 people going to work.
Towels were changed every other day and so were the bed.
The hotel gives you a rule sheet when you go in its says no reserving sun beds no inflatables (lilo rings etc) so we thought great. Looked over our balcony on first morning and people were waiting at 8am for the staff to unlock the beds that didn't get unlocked time 9am. by 9.10 all the beds had been reserved. A couple we met complained and the staff said move the towels if they have a problem sent them to reception. So nothing was done about it. By our third day pool was full of lilos and rings and I must say if you wanted a bed by the pool you had to reserve your beds. Even if it means breaking the rules.
Wouldn
Travel operator: airtours
18 years 3 months ago
We stayed in Laguna Park 1 this summer. We were upgraded to this hotel and were really pleased. We found the hotel staff to be polite and considerate at all times.
The bar staffs both poolside and in the downstairs bar were amazing. Over the two weeks they became good friends. Luca was especially friendly and seemed really happy in his job!
The apartment was fine. Top tip for cockroaches is to leave lights on when out and line your door with a wet towel, we never had any little visitors once we had cracked this!
We were s/catering but also ate in the restaurant. The food was lovely and we really 'filled our boots'.
The location was great. You are away from boisterous nightlife, but within walking distance of some great bars.
A twenty min walk takes you to aqua land. A great day out for all ages. Our daughter experienced a training session with dolphins.
We have recommended Laguna Park 1 to lots of people and would certainly return.
Keep up the good work!!!
The bar staffs both poolside and in the downstairs bar were amazing. Over the two weeks they became good friends. Luca was especially friendly and seemed really happy in his job!
The apartment was fine. Top tip for cockroaches is to leave lights on when out and line your door with a wet towel, we never had any little visitors once we had cracked this!
We were s/catering but also ate in the restaurant. The food was lovely and we really 'filled our boots'.
The location was great. You are away from boisterous nightlife, but within walking distance of some great bars.
A twenty min walk takes you to aqua land. A great day out for all ages. Our daughter experienced a training session with dolphins.
We have recommended Laguna Park 1 to lots of people and would certainly return.
Keep up the good work!!!
Travel operator: aspro
Recommended
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