94 Reviews
Traveller Rating
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Excellent24
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Very Good50
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Good14
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Average4
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 4 months ago
Just come bach from a two week stay in this hotel would definately recommend, hotel is in a great location everything you needed was just outside hotel,if you wanted more you only had a five minute walk to the many bars, shops and restaurants and also the beach.Hotel was clean, towels changed everyday and beds every other day, maids were lovely.
Hotel staff are very friendly and went out of their way to help you apart from the life guard who didnt have a sense of humour the bar staff Adrienne, Juan Jose and Lucas I have to mention were absolutely brilliant so was Javier who worked the poolside bar through the day The pool is spacious but very very salty.
You have to be an early riser to get in the queue for the sunbeds once they are unlocked at 9am there were none left by 9.05am.
Hotel staff are very friendly and went out of their way to help you apart from the life guard who didnt have a sense of humour the bar staff Adrienne, Juan Jose and Lucas I have to mention were absolutely brilliant so was Javier who worked the poolside bar through the day The pool is spacious but very very salty.
You have to be an early riser to get in the queue for the sunbeds once they are unlocked at 9am there were none left by 9.05am.
Travel operator: airtours
Recommended
18 years 5 months ago
Well where we start...
When we first arrived the hotel looked brilliant but that soon changed..!
As 4 young girls and first time away without parents we thought that if we had any problems the hotel staff would be helpful.
The manager apparently of the hotel was very disrespectful considering we were young girls. Firstly we got charged on our second night there 100 euros as our high heels were too noisy (so ladies take them off and prepare to stand on cockroaches on your way back to your apartment)!
We weren't going to pay this as we found it to be very unfair, but in the end we had to as we never had anywhere else to go as they were going to kick us out and they didn
When we first arrived the hotel looked brilliant but that soon changed..!
As 4 young girls and first time away without parents we thought that if we had any problems the hotel staff would be helpful.
The manager apparently of the hotel was very disrespectful considering we were young girls. Firstly we got charged on our second night there 100 euros as our high heels were too noisy (so ladies take them off and prepare to stand on cockroaches on your way back to your apartment)!
We weren't going to pay this as we found it to be very unfair, but in the end we had to as we never had anywhere else to go as they were going to kick us out and they didn
Travel operator: airtours
18 years 6 months ago
Excellent.
Especially if travelling in a big group. Good location if you do not want to be next to Veronicas.
However, only about 20 minute walk from the hotel to get to Veronicas. But only costs approx 5 euros in a taxi.
Hotel was clean and maids did not wake you. We only tried the pool bar food, which was great for snacks. we didnt try the restuarant however this did look nice inside.
the staff were very friendly especially the poor security guard that was at reception at all hours in the morning that kindly gave your key.
There was always entertainment on in the hotel. However never seen any of this.
I would visit this hotel again. If coming back with a mixed group especially if travelling in a big group.
Not too far from the strip and if you wanted to chill there is pubs around the hotel.
Especially if travelling in a big group. Good location if you do not want to be next to Veronicas.
However, only about 20 minute walk from the hotel to get to Veronicas. But only costs approx 5 euros in a taxi.
Hotel was clean and maids did not wake you. We only tried the pool bar food, which was great for snacks. we didnt try the restuarant however this did look nice inside.
the staff were very friendly especially the poor security guard that was at reception at all hours in the morning that kindly gave your key.
There was always entertainment on in the hotel. However never seen any of this.
I would visit this hotel again. If coming back with a mixed group especially if travelling in a big group.
Not too far from the strip and if you wanted to chill there is pubs around the hotel.
Travel operator: my travel
Recommended
18 years 7 months ago
A really nice complex in a great location, all areas were spotless & our room had recently been refurbished. Be up for 8.45 though for the battle of the sun beds as they were all gone in 10 minutes.
Staff seemed friendly & snacks at the pool bar were good, but we tried the buffet breakfast & were not impressed as most of the food was only lukewarm! Didn't stay for the night time entertainment as there wasn't much room in the show bar which is in the basement, but the acts advertised are class! most appearing at places like Toucan & Amandas.
There are organised games during the day to keep the kids happy i.e. killer darts/pool & water polo ect.
All my family their give this place the seal of approval & we'll definitely be there next year!
Staff seemed friendly & snacks at the pool bar were good, but we tried the buffet breakfast & were not impressed as most of the food was only lukewarm! Didn't stay for the night time entertainment as there wasn't much room in the show bar which is in the basement, but the acts advertised are class! most appearing at places like Toucan & Amandas.
There are organised games during the day to keep the kids happy i.e. killer darts/pool & water polo ect.
All my family their give this place the seal of approval & we'll definitely be there next year!
Travel operator: None
Recommended
18 years 7 months ago
Stayed in Laguna Park I apts in April with hubby and 3 year old. The apts were basic but absolutely fine, we requested a high floor at the back and got one BUT I didnt realise there was a 4 lane motor way at the back of the apts. I found the traffic noise at night terrible and we moved to another hotel after 2 nights. Apart from that the place was fine, the pool area very nice although terribly slipply with a wee boy who forgets not to run. The staff were excellent, the life guard was over with ice within minutes of my son falling and banging his head.
The area its in is a bit grotty. We went down to Adaje beach area - it was a lot nicer and only a 5 minute walk.
All in all its a grand place if you are a heavy sleeper but if you're like me and need peace and quiet then its not the place for you!
The area its in is a bit grotty. We went down to Adaje beach area - it was a lot nicer and only a 5 minute walk.
All in all its a grand place if you are a heavy sleeper but if you're like me and need peace and quiet then its not the place for you!
Travel operator: Direct Holidays
18 years 8 months ago
Laguna Park 1 is ideal accomodation for groups and family's which caters adequately for both. As much as there was painting and repair work going on, this was maintained 'behind the scenes' and not spoiling the look of the hotel.
Actually, it is refreshing to know that hotel complexes such as Laguna Park 1 are maintained to a high standard especially moving in to a busier season. Staff were friendly and 'Ed' the Entertainment Manager made us feel welcome and put on some great shows in the evening.
My family and I will definitely consider Laguna Park 1 and surrounding Resort as top of our list to return to.
Actually, it is refreshing to know that hotel complexes such as Laguna Park 1 are maintained to a high standard especially moving in to a busier season. Staff were friendly and 'Ed' the Entertainment Manager made us feel welcome and put on some great shows in the evening.
My family and I will definitely consider Laguna Park 1 and surrounding Resort as top of our list to return to.
Travel operator: Airtours
Recommended
18 years 8 months ago
Just got back from a week at the Laguna Park 1.
First impressions were very good clean/tidy room (however it had been used by smokers as none smokers it smelt of stale smoke ). Also as the apts are beening painted there was scaffolding up around balcony but only for one day as the workmen moved on to next apts .
Pool was clean but cold (well its March )weather was excellent and bars near by are spot on try Eugines very good comic/compare and acts every night also give garfields a try very nice staff and food is ok .the waterpark is a must dont miss the dolphin shows .
In all would go back to Laguna Park 1 it should be very nice once the refurb is complete.
First impressions were very good clean/tidy room (however it had been used by smokers as none smokers it smelt of stale smoke ). Also as the apts are beening painted there was scaffolding up around balcony but only for one day as the workmen moved on to next apts .
Pool was clean but cold (well its March )weather was excellent and bars near by are spot on try Eugines very good comic/compare and acts every night also give garfields a try very nice staff and food is ok .the waterpark is a must dont miss the dolphin shows .
In all would go back to Laguna Park 1 it should be very nice once the refurb is complete.
Travel operator: airtours
Recommended
18 years 8 months ago
The Hotel was clean and tidy, but undergoing renovations at present. The hotel could be noisy at times with people coming in at all hours filled with the juice of life and empty heads. There was a security type person but he seemed ineffective as I never saw him away from reception.
The renovations did not detract from the holiday.
Maid service was good and staff were on the whole friendly. The location of the hotel in relation to pubs/clubs wasn't too bad, with the beach a short walk away. The entertainment was a lot better than the last time that we visited.
I would visit the hotel again.
The renovations did not detract from the holiday.
Maid service was good and staff were on the whole friendly. The location of the hotel in relation to pubs/clubs wasn't too bad, with the beach a short walk away. The entertainment was a lot better than the last time that we visited.
I would visit the hotel again.
Travel operator: Direct Holidays
Recommended
18 years 8 months ago
Stayed here for a week end of March, weather fabulous. Hotel is kept very clean, excellent maid service. We were self catering, but made our way one morning to the restaurant for breakfast, but did not go back for a second visit!
Playa de Las Americas is about 10 minutes walk away, and Puerto Colon about 5 minutes, where you will find a good variety of restaurants. A visit to Eugiene's bar/restaurant is a must, excellent acts every night. The swimming pool was rather cold, but fine once you plucked up the courage to get in!
There is some maintenance work being done at Laguna Park one, but as previous reports mentioned it is carried out very much behind the scenes.
Spoke to someone on the way home who had stayed at Laguna Park 2, they had a terrible time there and will never return there, their room was broken into on the third night, and a woman from Ireland woke up in the middle of the night to find an intruder standing by her bed!
We had no complaints at all about Laguna Park 1 and would recommend it to all during this time of year.
Playa de Las Americas is about 10 minutes walk away, and Puerto Colon about 5 minutes, where you will find a good variety of restaurants. A visit to Eugiene's bar/restaurant is a must, excellent acts every night. The swimming pool was rather cold, but fine once you plucked up the courage to get in!
There is some maintenance work being done at Laguna Park one, but as previous reports mentioned it is carried out very much behind the scenes.
Spoke to someone on the way home who had stayed at Laguna Park 2, they had a terrible time there and will never return there, their room was broken into on the third night, and a woman from Ireland woke up in the middle of the night to find an intruder standing by her bed!
We had no complaints at all about Laguna Park 1 and would recommend it to all during this time of year.
Travel operator: Airtours
Recommended
18 years 9 months ago
When we arrived at the Laguna Park we were met by scaffolding and painters. We were not told prior to arriving about any works going on. When we got to our room it was covered in scaffolding and for 4 days we had Spanish men painting the balcony so could not use this.
There was no daytime entertainment on offers as the rep had gone on holiday. The night time entertainment was very poor. There were children's clubs which consisted of the kids sitting in a small hut and drawing for 2 hours. The airtours reps were there everyday but clearly did not want to be.
The rooms themselves were very basic but adequate, but you did have to hire a kettle and a toaster and pay 20 euros to watch the TV which was a waste of time. I was quite surprised when I arrived at the Laguna Park as most of the reviews I had read were quite good. Maybe because the weather was bad it put everyone on a downer.
I would not return to these apartment.
There was no daytime entertainment on offers as the rep had gone on holiday. The night time entertainment was very poor. There were children's clubs which consisted of the kids sitting in a small hut and drawing for 2 hours. The airtours reps were there everyday but clearly did not want to be.
The rooms themselves were very basic but adequate, but you did have to hire a kettle and a toaster and pay 20 euros to watch the TV which was a waste of time. I was quite surprised when I arrived at the Laguna Park as most of the reviews I had read were quite good. Maybe because the weather was bad it put everyone on a downer.
I would not return to these apartment.
Travel operator: Airtours
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