57 Reviews
Traveller Rating
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Excellent6
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Very Good23
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Good15
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Average12
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 3 months ago
I decided to have a 'late' break and opted, reluctantly to accept 'allocation of accommodation on arrival'. BIG MISTAKE!! On booking, last minute, I paid for '3 star' accommodation. On arrival I viewed the accommadation and location as '2 star'. It was hot - no air-conditioning - not even a ceiling fan. It was nececessary to haqve a window open at night to get some air, but this was not a good option because other 'guests' made so much noise. They were shouting all night. Constant. The room suffered from constant traffic noise. It was beside a main road, which was busy 24 hours a day. On this notice board, some have said the accommodation enjoyed a "good location". The location was probably good for young people, since it was near to noisy bars, but it was not in the best part of town. The pool was too small for the number of people staying. When returning to the hotel in the evening you had to run the gauntlet of passing 'the ladies of the night'. All in all, not value for money, and I would advise anyone who goes to take 'earplugs' and a portable fan. I will not be returning.
Travel operator: Airtours
20 years 3 months ago
Ok the apartment we had was good - nice and big - could have been a bit more modern but it did have everything we needed.
However the pool was dirty and too small for the amount of people.
The pool bar well it was understaffed - food was okish, but did see a couple of dead cockroaches near the grill which put me right off.
Wouldn't recommend this complex to anyone with families, there was a lot of younger people eg 18-30 and at time, and while it didn't bother me the language and actions were a bit erm adult!
However the pool was dirty and too small for the amount of people.
The pool bar well it was understaffed - food was okish, but did see a couple of dead cockroaches near the grill which put me right off.
Wouldn't recommend this complex to anyone with families, there was a lot of younger people eg 18-30 and at time, and while it didn't bother me the language and actions were a bit erm adult!
Travel operator: airtours
20 years 3 months ago
We sayed in an lovely clean 2 bedroom apartment at the Oro Blanco.
On arrival we were greeted by the receptionist whos english was fantastic, and our room aloocated witin minutes.
The facilities for cooking were basic but enough for what we wanted.
The hotel is right in the centre of Las Americas, witin 5 minutes of resturants and bars.
The staff were excellent and very helpfull, the maid came 4 times per week and was very friendly.
The hotel receptionists were excellent speaking English and always said hello and asked if we needed anything.
The rep at the hotel , bless her! seemed overworked, but never lacked energy, she helped us a lot with ideas for things to do,and she was always there when she was meant to be and we went on some excellent excursions.
On arrival we were greeted by the receptionist whos english was fantastic, and our room aloocated witin minutes.
The facilities for cooking were basic but enough for what we wanted.
The hotel is right in the centre of Las Americas, witin 5 minutes of resturants and bars.
The staff were excellent and very helpfull, the maid came 4 times per week and was very friendly.
The hotel receptionists were excellent speaking English and always said hello and asked if we needed anything.
The rep at the hotel , bless her! seemed overworked, but never lacked energy, she helped us a lot with ideas for things to do,and she was always there when she was meant to be and we went on some excellent excursions.
Travel operator: airtours
Recommended
20 years 4 months ago
just got back from this appartment and had the best holiday ever! there was 4 of us who went, rangeing from ages 18 - 23 and we all agreed it was excellent,
the location of the hotel was spot-on, 10 mins walk from the busy area
hardleys any bugs at all, none in the room at the hotel which was the main thing
the pool area was fine, very cold water but it's what you need when the weather's so hot
our apartment itself was excellent, with only 4 of us going we were expecting a small place, but we had a 3 bedroomed appartment, with 6 beds, 2 bathrooms and 3 balconies! all of which were cleaned well by the maids,
we got stuck in the lift one day but managed to get out before the fella from the lift company came out
couldn't reccomend the place highly enough, suitable for families or the younger ones , can't wait to go back
the location of the hotel was spot-on, 10 mins walk from the busy area
hardleys any bugs at all, none in the room at the hotel which was the main thing
the pool area was fine, very cold water but it's what you need when the weather's so hot
our apartment itself was excellent, with only 4 of us going we were expecting a small place, but we had a 3 bedroomed appartment, with 6 beds, 2 bathrooms and 3 balconies! all of which were cleaned well by the maids,
we got stuck in the lift one day but managed to get out before the fella from the lift company came out
couldn't reccomend the place highly enough, suitable for families or the younger ones , can't wait to go back
Travel operator: My Travel / Airtours
Recommended
20 years 4 months ago
The hotel itself is quite nice we were very impressed with our room. Atmosphere through the day is very relaxed although there were too many kids around!! In a good location, 5 mins from the strip if you know all of the short cuts. Maids didn't do an excellent job of keeping our room clean.
Hotel staff and reps-pathetic! Very poor service, rude, unapproachable, and arrogant. watch out for security on a night following you back to your rooms!!!! A hint, do not breathe loudly and definitley do NOT talk let alone whisper. Abusive and again, very rude.
However, did enjoy the holiday as such, at the end of the day it's what you make it.
NB- Reps????? What reps?!!!
Hotel staff and reps-pathetic! Very poor service, rude, unapproachable, and arrogant. watch out for security on a night following you back to your rooms!!!! A hint, do not breathe loudly and definitley do NOT talk let alone whisper. Abusive and again, very rude.
However, did enjoy the holiday as such, at the end of the day it's what you make it.
NB- Reps????? What reps?!!!
Travel operator: My Travel
Recommended
20 years 4 months ago
just arrived from oro blanco. The accommadation was excellent very clean and the furnishing was lovely. Maid service excellent.Good size apartment for four of us.Having two girls 16 years and 14 years they thought it was great.The location of the apartments was good (not too close to veronicas). Hotel staff were very obliging as we had no balcony light when I told them they were straight there to correct this (very impressed with the effeciency of this.eating out very cheap enjoyed the chinese eat all you want for only 5 euros,and also wigan pier very good meal and excellant service. Taxis worth using very cheap 3 euros. I would go back to the same apartments everyone seemed friendly.nice atmosphere.
Travel operator: my travel
Recommended
20 years 7 months ago
The Hotel Location and local bars were excellent. Plenty to do and see within walking distance. Local pub serves great food and prices good. Easy walk to Beach.
Cant fault Hotel or its staff.
Lovely pool and bars were ok as well.
Am returning in November 2004 with friends to same Hotel.
Cant fault Hotel or its staff.
Lovely pool and bars were ok as well.
Am returning in November 2004 with friends to same Hotel.
Travel operator: My Travel
Recommended
20 years 8 months ago
We stayed here in February and it was grand.
No complaints. Our room was a twin instead of a double when we arived but it didn't matter. The chambermaid was lovely.
No complaints about noise or bugs as I read in other
reviews, would definitely recommend it to everyone, good for groups, couples or families. Close to everywhere.
The bar downstairs wasn't up to much but the pool area was grand. The jacuzzi was great. The only thing is the tv was coin operated, which I thought was a bit cheap.
No complaints. Our room was a twin instead of a double when we arived but it didn't matter. The chambermaid was lovely.
No complaints about noise or bugs as I read in other
reviews, would definitely recommend it to everyone, good for groups, couples or families. Close to everywhere.
The bar downstairs wasn't up to much but the pool area was grand. The jacuzzi was great. The only thing is the tv was coin operated, which I thought was a bit cheap.
Travel operator: gohope.ie
Recommended
20 years 8 months ago
The hotel outside looked a bit grubby,the rooms were pretty basic.The maids seemed ok,but the very old TV was on slot (1.euro) for thirty minutes.The pool area was good but the guy in the cafe bar played his music to suit himself (loud).We did sample a sandwich which was ok.
When we were out at night just next door in the Tavern bar which i must say did a great breakfast!! and a nice pint we observed on a few occasions the ladies of the night plying their trade across the road from the resort.
I would not visit this resort again,it reminded me of Fawlty Towers!!!!.
Daveboy
When we were out at night just next door in the Tavern bar which i must say did a great breakfast!! and a nice pint we observed on a few occasions the ladies of the night plying their trade across the road from the resort.
I would not visit this resort again,it reminded me of Fawlty Towers!!!!.
Daveboy
Travel operator: Airtours
20 years 8 months ago
I would give it a big fat zero if it allowed me too.
Went with my girlfriend and another couple. Our room was not as stated, it had 2 single beds instead of a double. And had a window that a prison cell would of had a better view. The maids only came and cleaned (in the loosest possible sense) about every third day. So we were using wet towels. Half way through the holiday someone, with a key, got into our room and stole our mobile phones (was it the maids? we don't know because our room hadn't been cleaned and there was no fresh towels, again). The only other people with keys to the rooms are hotel staff! When we tried to complain, the manageress pretended she did not understand English, didn't want to know and got a holiday rep to point out that we should have used a hotel safe (who would have keys for that too, I wonder!?) the sign for that went up the second we complained, reminding all guests that they should use the safe. You would like to think that the staff wouldn't steal.......maybe I am just too trusting or naive. When we were waiting on the manager a maintenance guy that we had seen working around the apartments came over and asked us in pigeon English if we had had our mobiles stolen and then offered us a cigarette and walked off. I was too livid to realise that he was a possible suspect. Especially since I had seen them walking around the pool area during the day, now I obviously realise that they were scoping out the stupid tourists with their mobiles on show!! Lesson well learnt. We then spent 5 hours in the police station, in a queue waiting to get a police report, for the police to have us finger mug shots of complete strangers who they wanted behind bars.
Once we got back to Blighty we discovered our insurance did not cover the phones after all. ARGhhhhhhhhh.
Went with my girlfriend and another couple. Our room was not as stated, it had 2 single beds instead of a double. And had a window that a prison cell would of had a better view. The maids only came and cleaned (in the loosest possible sense) about every third day. So we were using wet towels. Half way through the holiday someone, with a key, got into our room and stole our mobile phones (was it the maids? we don't know because our room hadn't been cleaned and there was no fresh towels, again). The only other people with keys to the rooms are hotel staff! When we tried to complain, the manageress pretended she did not understand English, didn't want to know and got a holiday rep to point out that we should have used a hotel safe (who would have keys for that too, I wonder!?) the sign for that went up the second we complained, reminding all guests that they should use the safe. You would like to think that the staff wouldn't steal.......maybe I am just too trusting or naive. When we were waiting on the manager a maintenance guy that we had seen working around the apartments came over and asked us in pigeon English if we had had our mobiles stolen and then offered us a cigarette and walked off. I was too livid to realise that he was a possible suspect. Especially since I had seen them walking around the pool area during the day, now I obviously realise that they were scoping out the stupid tourists with their mobiles on show!! Lesson well learnt. We then spent 5 hours in the police station, in a queue waiting to get a police report, for the police to have us finger mug shots of complete strangers who they wanted behind bars.
Once we got back to Blighty we discovered our insurance did not cover the phones after all. ARGhhhhhhhhh.
Travel operator: MyTravel
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