We were allocated a duplex style apartment with two floors. Downstairs we had the kitchen which was fully equipped; a table and chairs, the TV and a couch which acted as a sofa bed. The tv was good with lots of English channels. On this floor we had a balcony which was in the shade with a table and chairs but our balcony upstairs was in the sun with some sun loungers so we had the best of both worlds. However there was no air conditioning or any fans so it got very hot particularly at night.

The bathroom was upstairs along with two single beds. This was the downfall because as I slept downstairs it meant I had to go upstairs to go the toilet during the night so I woke everybody up. Also as there is no door upstairs to separate the bedroom, it means you can hear every noise like snoring! We were also unfortunate enough to have a child in the room next door who ensured that we woke up every morning at 7:30am by screaming the place down!

Our apartment was situated in block Tenerife and we overlooked the bandstand. I think this was probably one of the best places to be as we didn't overlook the main road and we had a pool and sea view.

The pools are realy big and inflatables can now be used in one area although we used the area where they weren't allowed as this was quieter and the water was cleaner. The pools are salt water so we tried to not get it in our mouths as it tastes horrible!

A maid comes in to clean the apartment everyday and leaves new toilet roll each day. Towels were changed nearly everyday and the bedding was changed twice during the two weeks. However don't leave anything around while they are there because things go missing. We had some loose change on the sofa bed as it fell out of my dad's pocket and we were sitting on the balcony when the maid came in to clean. We saw her pick up the money in order to make the bed and we presumed she put it down on the side but when we went to check she had actually taken it without even saying thanks! Another day I also had a top go missing from amongst my clothes. We went to reception and told them but I don't think they were really that interested.

A few minutes walk away from the complex there is a big thetare that looks like a pyramid and there is a show on at the moment called Escencia de Amor which runs until the end of October. It's 36 euros for an adult and 18 euros for a child or you can pay extra to have food aswell. It's a musical and the first part is all dancing and the second part is a play. The night we went they put on a party at the end with free food and drink and we got to meet the cast and have pictures taken. It is absolutely fantastic and I recommend going!

I recommend Tenerife to everybody as there is something for everyone and I would definitely go back but not in August as it was so hot that you couldn't do anything without feeling worn out and I nearly passed out one day.

The shops in this area are fantastic. The safari centre is really good and the likes of Zara and Mango are so much cheaper than back home.

For places to eat I recommend The Rovers Return, The Hole in the Wall, The Surfers Barand The Chieftain. The Hole in the Wall is also good for entertainment each night and the staff are really friendly.

We tried Tony Roma's one night which is famous for ribs and located next to Mango. We thought it would be really nice - especially for the price but it didn't live up to our expectations so I don't recommend going at all.

We walked along the beachfront some days to Los Cristianos and also went to the market there but the aisles were so small so you can't look properly and have to be wary of pickpocketers. Also along this beachfront in particular you get pestered by timeshare but they tell you that it's discount tickets for the shops! We just ignored them all the time and walked past them.

At night, the Chinese women and the African men try and get you to buy light up toys, watches, bags and fake sunglasses or get you to have your hair braided but if you just say no then they walk past. However there is one guy called Bobby who spends most of his time in the Hole in the Wall and even though he sells watches and fake sunglasses and bags, he is so funny because he sings along to the singers' songs and dumps all his stuff on you and then walks off to talk to someone else! If you see him you won't stop laughing!!

On a Thursday there is a market in Toviscas which is a short taxi ride away. It sell basically the same things as the market in Los Cristianos but it's easier to walk around as the aisles are wider.

I recommend Tenerife to all ages as there is something for everybody and I wouldn't hesitate to go back.

Stayed here in a 2 bed apartment, the room was immaculate bedrooms and living room was really spacious. the t.v had television with lots of English channels BBC1 BBC2 and ITV.

If you have any problems recieving the channels just nip down to reception and they get some one to retune the TV. We had a long balcony with patio set and 2 sun loungers.

Our block was called la palma which is right next door to reception so we didn't have far to go with cases and we were only on 2nd floor so not having any lift was not really a problem.

Hired the safe which was 20 euros a week but you don't have to pay for the television like you do in lots of places. On last day paid 31 euros for a studio because we had a late pick up. this room was also a good size for 2 people.

The location is fantastic underneath the complex is lots of shops that sell usual holiday souvenirs but across the road is the safari shopping centre with some great designer and high street shops (zara,etam,nike,lacoste).

I recommend a couple of places to eat out little Italy situated on sea front and slow boat teppanyaki in safari centre.

We have been to Tenerife lots of times but always stay Adeje side of Las Americas, so glad we tried this end it is great.

I would recommend this complex to anybody it really is great for all ages.

Parque Santiago III has a very good overall standard.

Cleanliness of the pool area is good, with regular checks done on the pool water quality as it is salt-water based.

The terraces are clean, and can get quite busy. One really good thing abouth this complex is the availability of sunbeds in the 'garden area', which is set back from the pool and is very, very relaxing. The complex is right next to the beach, and with a cafe bar at the rear you can sit and watch the kids in the pool and the surfers in the sea whilst sipping a cold drink!

Our romm was a duplex-style 1 bed apartment, so the kids slept upstairs. The small patio area on the kids level had 2 sunloungers on, which we were very impressed with, as we could retie to the apartment and continue sunbathing whilst the kids had a siesta. The only issue we had was that the floor of the apartment didn't appear to get swept, so we had to do it.

The location of the complex is spot on; out of the complex to the right is Los Cristianos, and to the left is Las Americas. No steep hills, nice steady walks, although the complex itself doesn't have any passenger lifts, so beware.

Food at 'The Meeting Point', which is underneath reception is good - I had a sirloin steak twice, and at 8 euros I think that's quite good. The presentation of the food is good as well - I often think that at many of the 'restaurants' along the front the food is piled onto your plate to make it look more, which doesn't impress me at all.

The staff are very friendly, and as usual they seem to go that little bit further if you try your Spanglish out on them!! Trust me, it works, on one visit to The Meeting Point we had our comlimentary 'shots' that you get at the end of the meal replaced with very large Drambuies and Brandy's!!

One thing to note is that at the moment the complex is upgrading the Childrens Play area, and if your apartment is overlooking these works it could be quite noisy as the workforce are using equipment such as cement mixers and concrete pumps.

We had originally booked two 1 bedroom apartments in Parque Santiago 4 next door but on arrival they had difficulty locating us near each other, the reception immediately offered us the penthouse 2 bedroom apartment which was fantastic but we didn't want to be 8 floors up with 2 kids that like to climb, without any fuss, the reception offered us a 3 bedroom seafront villa in Parque Santiago 3, we were amazed how helpful they were and were delighted with our accommodation.

On the ground floor we had a large separated kitchen, living room with dining table and sofas, Shower room and toilet, plus garden with access to the seafront promenade we also had a LCD TV with BBC1, BBC2, ITV, Sky sports 1&2, Sky News, plus the usual european channels.

On the first floor were two bedrooms (one twin with pool view and one double with balcony and magnificent sea view) plus bathroom with shower and toilet.

2nd floor had a single bed plus toilet.

This was more than we'd hoped for and we felt very lucky.

The location of Parque 3 & 4 is perfect, right on the seafront and everything you need is withing walking distance, there are plenty of bars and restaurants nearby and the walk into los cristianos is short.

The maid service was excellent and the pool area is spotless, although get your towels down early. There are two main pools, one of which is heated and was OK, the other lagoon style pool was not heated so watch out.... icebergs....I kid you not...

The security patrol the area as well and ever so politely will check you are residents by asking to see your pool card or room key. on the second morning three lads tried to get a football in the pool but were quickly dealt with. They are quite strict on this but that's OK with me.

We never tried the food so can't comment on that.

We would definitely return here as the location and accommodation is top notch, Parque 4 is quieter than 3 but just as nice.

We had a really good week in Parque Santiago 3.

It has a beautiful swimming pool it is really big but at this time of the year it is like having an ice bath rather than having a nice cool dip. There wasnt many people in the pool because of this. In addition to the coldness of the pool there was another problem not allowing children to use inflatables in the pool, how ridiculous is that? On one day there was one girl in the pool floating on a lilo she was the only person in the pool but got told about pool rules, she had to get out with the inflatable. My son is 8 years of age & was very bored were we were staying as there was very little for him to do. Most kids spend their days in the pool but because of what I have said it wasn't possible.

There were 4 pool tables at the bar area which kids could use, there was also a kids club but I didn't see this open at all whilst we were staying, not sure kids club was a summer thing.

The beach is literally a two minute walk from the apartments themselves, you walk out from the apartments & you are on the beach, & there is a nice path for you to walk & watch the surfers or people fishing.

Club Santiago 3 has a shopping mall underneath its apartments some it is a great market sells all stuff from shoes, trainers, football kits, jewellery, table clothes, electrical items the lot & its all reasonably priced too.

If your thinking of inviting friends to Club Santiago 3 to sit around the pool with you be careful as when you check in you are given cards that you need to show to the attendants each day to show you are actualy staying in the apartments, if you don't have a card you will be asked to leave. My advice here would be if you do ask friends give them you pass & you show you door key & tell the attendant you have left cards in the room, some people were doing that & it worked.

You are in a great location it's so picturesque whether you have a pool view or front shopping view so I am sure you wont be dissapointed there. There are lots of restaurants & bars as well, all beers & foods to eat out were reasonabley priced.

Cleaners come in every day & changed our towels twice in the week we were there, I couldn't fault the cleanliness of the apartments. They were clean, spacious & had a television in them that had Sky Sports 1 & 2 & BBC1.

Supermarket is a stones throw from were you are staying the supermaket is owned by Santiago. There is min golf there to which is next door to the supermarket. If you do play this with you kids just a bit of advice if you are playing 9 holes or 18 holes be sure not to pot the ball on the final hole if you want to play again as it doesnt give you the ball back so really your game of mini golf can be finished in 10-15 minutes. You know what kids are like they want to play again so just remember the shot before your final one don't pot it just start again, don't let the attendant see you like as you shouldn't be doing it but the attendant isn't looking out for this I just want to make you aware.

There were no lifts to the apartments so if you do have trouble walking upstairs I would recommend that you ask for a lower floor apartment.

Would I go back, most definately, it was a great apartment, bar food was nice, people on receptions a bit dopey but ok.

The location was great just wish they would consider allowing kids to use their inflatables in the pool as kids really really really were bored sttiff.

I am sure you will enjoy your holiday there really is little you could complain about.

Stayed here loads of times and never have a bad word to say about it......except this last time. For some unknown reason, the pool attendants have decided (upon instructions from the manager) to ban all inflatables (except for small rubber rings and arm bands).

It is not as though the pool is small, it is massive, a bit like 3 lagoon size pools all rolled into one and even with loads of people in the pool there is still loads & loads of room.

You can imagine the, loads of kids in the pool playing happily with lilo's, balls, rubber rings when the pool attendants on mass tell everyone that they must get out of the pool and take all the inflatables back as the pool is meant only for swimming.

10 minutes after, the pool (from having about 30 kids playing happily) went to just 2 kids playing, it was just crazy. No matter how much you tried to reason with them, they would not listen. If anybody went anywhere near the pool with an inflatable, they were pounced upon and read the riot act and shown the pool rules at the side of the pool which states 'no inflatables'.

This spoilt my childrens holiday and there were loads of similar minded kids who were bored as they were just sat at the side of the pool. They were not even allowed to play bat & ball in the pool.

I have going to these apartments for the last 5 years but not any more unless they relax this stupid rule. These apartments are great but if you have young kids, I would say try somewhere else.

First time at Parque Santiago and was happy with Apts.

On the first night we had thunderstorms and the roof of our bedroom began leaking. After contacting reception in the early morning they arranged to have
us moved. We got a large 2 bed apt which was much bigger than our 1 bed.

The apts are basic enough but the pool area is excellent. We had no issue with our 4 year old using an inflatable boat in the pool.

All in all an enjoyable holiday the location was terrific in a nice upmarket area of PLM.

We stayed in Room D1098 booked through Holiday Rentals/Ocean Management Tenerife

Having stayed here before with just me and my son we know what to expect. My Partner and her two kids had never been to Tenerife before they were amazed by this place they loved it.

The apartment was excellent two Bedrooms with Fans one double and one with two single beds.

The front Patio doors led to a massive patio garden in black and white tiles, with five sun beds and a patio table and chairs, the front gate led to the beach that was about ten foot away from the gate an excellent view.
There was a bed settee in the living room and two chairs and tv and coffee table and cd player. The Kitchen had a cooker, microwave,kettle, fridge freezer, washer and all the other things that you need. The bedrooms had plenty of wardrobe space with bedside cupboards ironing board and iron.

The safe was free with this rental

The complex is wonderul with a excellent pool and plenty of sunbeds and umberellas plent of restaurants and shops the super market was quite expensive but Netto was only 3 euros away and sells more what we brits like.

You do have to go out for entertainment or stay on the complex for a quiet night at the pool bar or indoor bar.
Most indoor bars are now No Smoking in Tenerife I think its a excellent idea even though im a smoker, you dont smoke as much.

Will be back hopefully in this apartment next year.

We stayed at the Santiago 3 apartments and found it dirty, no clean towels for five days. cockroaches, faulty lights, no rep at the apartments to complain to. Would never go vack to this hotel. Staff were really rude and unhelpful.

First visit to Tenerife. This complex is fabulous. Very well laid out and located in a very nice part of the resort, quite upmarket Arrived after midnight, but the check in was very quick and friendly. We stayed in the La Palma block in a 2-bed apt. Upon entering the apt in the dark, we met our firts cockroach, which I removed. In all we saw about 4 over two weeks, on two separate occasions. This was due to the very meticulous cleaning regime. Every day the apt was cleaned and the floors washed with disinfectant. Cleaner gave me a spray for the cockroaches, but I only used it once. The apt itself had a typical kitchen area, cooker/fridge/toaster but we only had salads and tea&toast. 2 bedrooms, large living area and huge balcony, about 3 metres by 6 metres.
The pool area is very tidy, with plenty of sunbeds. Even though it was unnecessary, people insisted on 'reserving' them by leaving down towels early in the morning. The area is well laid out, and the security is friendly but efficient, regular checking for pool permits (and ejecting interlopers - saw this only once). Away from the pools proper, the areas are adorned with tropical trees and flowering plants, all very pretty and it makes a nice atmosphere. Food and drink is banned from the pool area, so you don't have to put up with drunken yobs carousing round the pool - although everyone seemed quite respectable, so it probably would never have arisen anyway. If you want to eat, there are plenty of snack bars around the complex. Would definitely go back.