43 Reviews
Traveller Rating
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Excellent10
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Very Good22
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Good9
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
On the first evening we had a problem booking in for dinner as we were such a big party, but to be fair to the staff they did sort this out.
Breakfast time in the restaurant was utter chaos, on one occasion six adults and two children had to sit at a table set for three, (with no additional cups, cutlery etc.).
On our second evening in the restaurant, the air conditioning was turned down/off and it made it unbearable to sit and eat. We only tried once more for evening dinner after this and it was the same, so we didn't bother with dinner again.
We tried for breakfast a couple more times, but were unable to get seats and if we managed to get seats we couldn't get cups and cutlery etc. So what should have been a half board holiday, turned out to be an eat out holiday, which made the holiday almost twice as expensive as it should have been.
The air conditining in the rooms didn't work, or should I say didn't cool the air, but it did make a terrible noise all the time it was on. Sleeping was not easy because of this.
Sunbeds were not supposed to be reserved, this happened every morning with at least 80% being reserved and no one on them for the best part of the day. This made it difficult to even lie around the hotel never mind round the pool.
We asked to keep one of our rooms on our last day (at an extra cost) because both the children in our party were ill. We were told we couldn't do this but could check out a couple of hours later than normal. We all received calls from reception saying that we had to vacate our rooms immediately (it didn't matter that we had prearranged to keep them.)
So all in all no we won't be going back to the Noelia Sur, but we did have a great time in Tenerife.
Travel operator: Travelox
The maids were hard working and friendly. There work was to a high standard. There are kitchen inspections arranged for guests on a Thursday and that speaks for itself as not too many hotels offer this opportunity.
The food in itself was good however the "sittings" system did cause very busy periods (7-8pm being worst)
The hotel staff were helpful and we found them to be good fun on the occasions I tried to speak Spanish!
The entertainment was much as you would expect on a package type holiday and was ok
WE ARE RETURNING FOR OUR 3rd VISIT ON FRIDAY 27th MAY 06' and will post our comments then
Travel operator: DIRECT HOLIDAYS
hotel,staff very good in fact it was up to a 4 star standard however the only down side for us we had cockroaches on a couple of occasions i could deal with it but my wife was petrified of them and i think for this reason my wife would not go back to this hotel
the hotel location is good and handy for everything you would need shops,cafes,supermarkets all within 50 metres
this is the the only year in10 that we have not used thomsons princess hotels, remove the cockroaches and this hotel is a good alternative .
i also noted that the hotel catered very well for people with dissablement special rooms ect .
110 / 100 goes to the staff who were first class.
Travel operator: thomas cook
Food was very good too. If kids didnt fancy what was on offer, they would make something on request!
Not enough sunbeds was a concern, and on the good side, nobody was allowed to put towels out before 9 am as the pool was cordoned off every morning.
All in all great value for money and we would return.
Travel operator: Globespan
Travel operator: globespan
Travel operator: Globespan
Travel operator: First Choice
It stand right on the border of Los Cristianos and las Americas so very easy to get to both. Some great shops around.
Staff ever so friendly and really helpful.
Didn't stay in for entertainment but it looked well frequented.
Will definitely be visiting this hotel again
Travel operator: Med Hotels
Travel operator: Airtours
The pool area is very nice, with plenty of sun loungers available, even when we didn't get to the pool until later in the day.
The location of this hotel is good as it is within easy walking distance of the bars/clubs and other entertainment, but far enough away as to not be disturbed by noise.
The hotel staff were polite and friendly. The hotel bar looked vey nice, although we did not use it.
Travel operator: Security Travel
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