223 Reviews
Traveller Rating
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Excellent81
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Very Good85
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Good23
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Average5
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We have been visiting the Flamingo Oasis for many years now and we always spend Christmas and New Year there.
This hotel has continued excellent standards, it is exceptionally clean, the food is first class, the all inclusive drinks are good, rooms are large and kept clean, staff are very polite and friendly, all in all the best hotel in Benidorm.
We were disappointed to find out that Miguel had left he was Mr. Flamingo Oasis (reception manager) but we understand he has gone to pastures new.
The hotel is in the process of refurbishing the rooms on the 23rd and 24th floor into suites and club rooms (for adults only), had a sneak preview of one of the club rooms and they are excellent, same size as now but completly transformed into wonderful rooms.
I understand that floor 25, the roof top bar, pool and sunbathing area will be for the sole use of the residents on the 23rd and 24th floor.
I can only highly recommend this hotel, go there and enjoy yourselves.
Travel operator: Portland Direct
Travel operator: thomas cook
This hotel is excellent. The food can’t be faulted I certainly didn’t see greasy food and chicken curry every day! We saw good quality food with a wide variety constantly stocked up and served to you by hard working polite waiters/waitresses. Snacks between breakfast and lunch are an extension of breakfast so you don’t have to get up early for breakfast. Hot meals, Cold salads, Deserts- If people can complain about the food on offer in this restaurant I’d like to know where they have stayed before. Just one more thing regarding the restaurant there was 7 different food counters serving a variety of food such as an Italian counter, children counter, desert and salad counter and a food counter serving a different roast every day amongst others.
The Bar staff were polite and served you fast and efficiently, the drinks on the All in was Strongbow, San Miguel and Cocktails, the local spirits were drinkable (the best I’ve drank in a hotel). Plenty of space in this hotel to find a seat and relax, adults only bars, TV areas, Smoking areas inside and out.
The rooftop terrace for adults only is a perfect sun trap with its own bar and relaxing atmosphere.
I didn’t take any children on this holiday but wish I did the facilities looked excellent for them- games room and a nonstop entertainments team.
The entertainment in the hotel was excellent for a hotel, providing professional shows and shows by the entertainments team twice nightly.
The rooms were large and clean and a pleasure to stay in.
I did hear people saying how they thought the hotel had let itself go over the years, In my opinion this hotel is still very worthy of its 4 star status, If you can get a hotel like this for the low price we paid for the facilities on offer then there’s going to be lots of different types of people there to and so there should be-we all have the right to go on holiday. I’m just gobsmacked by the reports of others who must think otherwise.
Loads more quality facilities to mention, there is a reason why this hotel still wins top awards and I would definitely be going back and would recommend it to anyone.
I appreciate some things may be different at different times of the year but the food, drinks and entertainment won’t change. Compare this hotel to the 4 star DYNASTIC PARK then this hotel is a 10 star. (have a look round for yourselves if you don’t believe me).
Travel operator: portland direct
it was a little walk from the beach but in was though the shops and pass the market so i doesn't seem that long.
the food was lovely i loved all of it and tell and different things for the kids my son was 18 month and he loved the food to.
we are planing to go back this in the peak season to get better weather, but we liked it so much we going to stay in the same hotel.
anyone who didn't like it, you must be joking because there was no fault to the hotel.
and i got a lot that what i paid for it.
Travel operator: Thomas cook
Reception staff were quite abrupt and rude and not very helpful. the other staff more than made up for it , bar staff , restaurant and cleaners .
Room was lovely and big ,food was fantastic.
Entertainment was excellent.Had a lovely couple of days , going back in october with kids !
Travel operator: thomson
The food was superb as it was last year and although it was pretty similar to last year, this suited us fine because my wife's same bread & custard was there at breakfast plus her cakes she liked were there each mealtime too.
The rooms were clean and the bars, restaurant were on the whole clean. The restaurant and bars did seem a lot busier this year than when we went last year and tables took longer to be cleared, but the staff work non-stop and cannot be faulted.
Aaahhh the lifts. A popular topic for this hotel. Yes they can be a pain, but the biggest moaners about them whilst we were there, were the main contributors to their downfall. I will explain. If you press the up and down arrows, the lift system thinks it needs to send 2 lifts to that particular floor, one to go up and one to go down. It isn't to know that someone has walked up and pressed both buttons 56 times. This causes lifts to stop at floors that it doesn't need to stop at, and also takes longer to travel from top to bottom.
There were also a heck of a lot more kids than when we were last there. (I didnt realise it was 2 weeks off for Whit this year) but on the whole they were OK, although some were left to go up and down in the lifts on there own despite a sign at the bottom stating that kids cards would be removed if they were travelling in the lifts alone. (Think this was put up as a deterrent rather than actually doing it.)
A few noisy nights with a rowdy hen party next door coming in late and shouting off the balcony but nothing major.
All minor issues and I always think a lot of people let things bother them too much, ie you have loads of people and 6 lifts = sometimes you will have to wait.
Now to the entertainment. To be honest we only watched a couple of the shows because we had seen them all last year and there was only a couple different. Combined with the fact that Euro 2008 had started during our 2nd week.
One thing I do find strange is that they still shut the bar on the rooftop between 12-1230. This is just asking for trouble if you have a group of lads up there and so it proved because someone broke the lock and started serving themselves and everyone else. It baffles me why they can't get someone else to cover the half hour lunch break.
Room staff are great and we even had the same maid as we had last year.
We are already looking at going back next year, probably September.
Travel operator: Going Places
on arrival one particular reception staff was very arrogant and rude when we complained that our requests had not been met we were on 10th floor with a 2yr old...
during our stay someone soiled in the main pool area 4 times in the space of a week...hotel did nothing until the fourth time and they had recieved hundreds complaints..they did'nt change pool water..took no pool water samples for testings just added chemicals each time...
tiles were falling off the sides of the building right outside childrens area and they only cornered it off for half a day...
did'nt let it spoil our holiday tho the enterainment staff made up for this disapointment... they were excellent and very friendly...
they food was very good and they hotel rooms are very big and clean...we still had a great time and i would go back but intend on putting a copmlaint in writing to my travel operator...dont know what happened this year like a say have stayed there twice before and could'nt fault it...
Travel operator: portland direct
Couldn't fault the food, with plenty of choice for all, but the dining room was a bit manic at times.
Didn't really experience any of the entertainment as we went out most evenings, but from what we were told it was very good.
Ther were a number of stag/hen parties there, but they didnt appear to cause any problems.
The only negative from our point of view was the number of older guests moaning about the number of kids,who,as far as we were concerned, were behaving normally as most kids do. We are grandparents in our 50's who travelled without kids,and realised before we went that this is just the type of hotel which would have a large number of young families in it. Perhaps having young grandkids always visiting us, we maybe have a higher tolerance level than some others so could I just say that if you want to avoid the kids, then go out of season and please bear in mind that this is not an "adults only" hotel.
Would we visit again?.... definately!
Travel operator: Thomas Cook
Travel operator: Thomson
Travel operator: DIY
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