111 Reviews
Traveller Rating
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Excellent21
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Very Good52
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Good26
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Average5
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years ago
Went in November to this hotel, 11 of us food was great hotel spotless the pools were brill. Going to book for next year if I can get in, although I found the staff a bit slowly at serving you at the bar they were very pleasant, all in all I cant fault the hotel.
Travel operator: thompsons
Recommended
20 years ago
We were there the last week in November and first week in December. We stayed in the Sol Ocas the smaller of the two sister hotels.
We found the majority of staff 1st class, especially the guy on reception. The range of food at breakfast and at dinner was big enough that only the fussiest of eaters would have been unable to find something to eat.
The room was comfy and clean and sheets and towels changed regularly. The pools at both hotels were great. One negative comment I would have to make is that rooms beside the lift shaft can be noisy during the night, so unless you are a sound sleeper and happen to end up in a room beside the lift shaft invest in a pair of earplugs!!
I came back with a favourable impression of both the hotel and the resort, which beforehand I would have not expected.
We found the majority of staff 1st class, especially the guy on reception. The range of food at breakfast and at dinner was big enough that only the fussiest of eaters would have been unable to find something to eat.
The room was comfy and clean and sheets and towels changed regularly. The pools at both hotels were great. One negative comment I would have to make is that rooms beside the lift shaft can be noisy during the night, so unless you are a sound sleeper and happen to end up in a room beside the lift shaft invest in a pair of earplugs!!
I came back with a favourable impression of both the hotel and the resort, which beforehand I would have not expected.
Travel operator: Thomson
Recommended
20 years 1 month ago
Stayed in the Ocas half board. Myself wife and 2 boys at 16. Food was ok. Served pizza and burgers which the boys loved.
Location is a short walk to beach.
The hotel pool although lovely is freezing in October plus anyone can use it as nobody checks who you are.
Swipe cards for rooms sometimes failed. Also our view from the room was over the roof of an indoor market. Not nice.
Also we had noisy people next door which was a pain.
Overall hotel ok but nothing special will try another hotel next year.
Location is a short walk to beach.
The hotel pool although lovely is freezing in October plus anyone can use it as nobody checks who you are.
Swipe cards for rooms sometimes failed. Also our view from the room was over the roof of an indoor market. Not nice.
Also we had noisy people next door which was a pain.
Overall hotel ok but nothing special will try another hotel next year.
Travel operator: thomas cook
20 years 2 months ago
Our first time at this hotel the accomodation was very good the food was also very good the hotel in general was very very clean and the staff very helpful it could do with small fridge in the room.
The entertainment was adequate, and the pool area excellent.
The entertainment was adequate, and the pool area excellent.
Travel operator: my travel
Recommended
20 years 3 months ago
Rooms were cleaned every day, chambermaid very polite.
Food not so good, only because it was not very hot.
Very near to all the facilities. Hotel staff ok, but not very pleasant, especially in the dining area.
Entertainment started a bit late for us to stay around, so we just went elsewhere. I would give this hotel another visit, as central to all facilities and no hills or steps to climb, suitable for infirm or families with small children.
Food not so good, only because it was not very hot.
Very near to all the facilities. Hotel staff ok, but not very pleasant, especially in the dining area.
Entertainment started a bit late for us to stay around, so we just went elsewhere. I would give this hotel another visit, as central to all facilities and no hills or steps to climb, suitable for infirm or families with small children.
Travel operator: Globespan
Recommended
20 years 4 months ago
I went here with my wife and son.This hotel is one of the best I`ve ever stopped in.Close enough to the beach ,but you don`t really need to as there are 5 pools to chose from with one of them the biggest I`ve been in.The maids came in every day to clean ,and the other staff were friendly.The food was alright but wished there was more choice.Pelicanos is just off the main route to Benidorm`s night life which was ideal for us so we didn`t stop at night to see the hotel`s entertainment.Would recommend the hotel to anyone
Travel operator: Direct Holidays
Recommended
20 years 5 months ago
I have been to this hotel at least 18 times before and would recommend it to other people. The hotel food was excellent and plebty to choose from. It is situated in a good place, not too far from all the night life but not in the centre of it all. Just a 5 min walk away. The hotel staff need to cheeer up a little when serving you and some couldn't understand what I was ordering. The entertainment was good but it has dropped over the years and doesn't start till late if you have young children.
Travel operator: Thomas Cook
Recommended
20 years 5 months ago
cannot fault this hotel, have stayed here twice before
and are returning sept. rooms small but clean, most having good view. food varied, but best having breakfast no later than 8.15, as it tends to be hard to find a table. have never bothered with hotel entertainment of an evening but kids well catered for during the day. most of staff friendly and helpful.hotel close to beach shopping and entertainment. i think this is the best hotel we have stayed in, in benidorm, i rate it higher than 3*.
pool biggest in benidorm, can get beds any time during the day. no early morning rush for beds cannot prebook with towels.
and are returning sept. rooms small but clean, most having good view. food varied, but best having breakfast no later than 8.15, as it tends to be hard to find a table. have never bothered with hotel entertainment of an evening but kids well catered for during the day. most of staff friendly and helpful.hotel close to beach shopping and entertainment. i think this is the best hotel we have stayed in, in benidorm, i rate it higher than 3*.
pool biggest in benidorm, can get beds any time during the day. no early morning rush for beds cannot prebook with towels.
Travel operator: eclipse
Recommended
20 years 5 months ago
This is the second year in a row that myself, my wife and son have stayed here. This year my wife's friend and her two children came because we had such a good time last year. The hotel (pelicanos) is amazing, very clean and staff are very friendly, we even seen the managers helping out when it was very busy. There is plenty of entertainment surrouding the area and you don't need to walk that far. Most pubs have air condition which is great for the kids. The rooms are of good size with good view either side. We have recommended this hotel to quite a few people who I know have booked for next year. We will definately be back again.
Travel operator: Thomas Cook
Recommended
20 years 5 months ago
This was a great hotel! I originally chose because I thought the pool looked like it would be quite good (not really expecting it to live up to its picture!). Well, what can I say. Words fail me...it was spectacular. Great pool, plenty of life guards and plenty of sunbeds.
The food was great. I found no fault with it, though my husband & son both found one night out of the fourteen where there was nothing they would eat.
The staff were friendly and helpful. Their English was very good also.
The entertainment while aimed at families could do with starting a little earlier.
If you have young children and plan a visit here, ask for a room facing the sister hotel (whether it
The food was great. I found no fault with it, though my husband & son both found one night out of the fourteen where there was nothing they would eat.
The staff were friendly and helpful. Their English was very good also.
The entertainment while aimed at families could do with starting a little earlier.
If you have young children and plan a visit here, ask for a room facing the sister hotel (whether it
Travel operator: Thompson
Recommended
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