111 Reviews
Traveller Rating
-
Excellent21
-
Very Good52
-
Good26
-
Average5
-
Poor2
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
My only complaint is that you had to wait for tables to be cleaned as the hotel was packed and there were never more than 4 table clearers in this large dining room. I have 6 year old twins and they were entertained twice a day at the flintstones kids club which run fantastic activities at a very reasonable cost.
The pool has to be the best in Benidorm and there are loads of sun beds.Hotel staff helpful at all times and rooms cleaned daily.Evening entertainment is very poor but this hotel is in the heart of all night life, loads of bars and entertainment on your door step.
Benidorm palace is a must to go for an evening out.
Travel operator: tailor made
No welcome party and didn
Travel operator: g;obel
I could not fault the hotel in any way apart from the entertainment. The food was very good with an excellent buffet at breakfast and dinner and the food was always hot. Hotel in excellent location close to the beach,nightlife and shops.
Staff very pleasant. Room a very good size even with 3 beds in. Hotel has a fabulous lagoon style pool. The swim up pool bar opens this weekend. No hassle getting sun beds at any time of the day.
I will certainly be returning to this hotel.
Travel operator: Globespan
If we had the cash I would book for a month next time. The food is excellant ,it may be self service but everynight there is a choice of fish( hake,swordfish,cod,flat to name a few types),steak. Various stews,great choice of veg. Rice dishes,cold meats and salads.
Then there is the Italian section of the dining room where you can choose pasta,pizza,hot dogs and burgers.The breakfasts are as good.
The rooms are large and all seem to have a good view.
The hotel is very clean and the staff are very helpful.
The entertainment team work very very hard and the kids club is great. Our lad went everyday sometimes 3 times a day. They took him climbing, camping and to the beach as well as the usual swimming and dressing up.
The hotel is very well located, 800 yds from the beach plus near plenty of bars and clubs.
The pool is the best in the resort( cold at first).Plenty of sun beds.
Travel operator: Thompson
Every thing about this hotel is good, food, pools, rooms
Never stayed in for entertainment sSo I can't comment on that.
2 minute walk to beach.
Only 1 moan they picked the wrong time of year to improve their lift service 1 was out of action all the time & the other broke down a few times while we were there (we were on the 11th floor). That grumble aside I would recommend this hotel to anyone.
Travel operator: Sunsplash/Thompson
We will not be going again which we are very sad about as we really love the pool and the rooms are very spacious.
Travel operator: Independant
Very good choice of food, self service, food was of very good standard good selection always hot.
Hotel is in a good location to all night life and beach only a short walk, quite busy for the time of year.
Plenty to do for the kids in the hotel, and in 7 days only one cloudy day, got a very nice tan.
Travel operator: first choice
Only one thing spoilt our holiday and that was the pickpockets - we all know about them and are warned - but you are not warned how quickly they can strike - my wife was hit on crossing the road from the transfer coach - a group of spanish women were literally waiting for the coaches to pull up and followed my wife across the road and right up to the hotel doors - only in the room did we discover her purse had been taken and on reporting it we found another person had their tickets stolen at the same time - this is in no way the hotels fault but very little seems to be done to counter these activities.
The hotel staff were very helpful in these circumstances as was the rep. but they would be very experienced in dealing with these situations as the incidents were frequent.
I honestly could not fault the hotel in any way as the staff were very pleasant and eager to help regardless of their role.
Beautiful pool very cold at this time of year but bearable once in
Travel operator: First Choice
The food was fantastic loads of choice for every meal, freshly cooked, even pizza and fish fingers for the kids, not just chips every night!!
Hotel location was great, just over the road to all the night life. Didn't stay in hotel much in the evening, entertainment didn't look fantastic.
Lots of older people using the hotel at this time of year, seemed to cater more for them.
Room was of a good size to say we had 3 beds and a cot, mother in law had a single room which was very spacious but a little cold !!
Travel operator: Thomas Cook
Room floors were not regulary cleaned I had to ask but clean towels daily.
Hotel location super for clubs and pubs all near by loats of touts outside be wary of them don't be fooled by gambling with the nut by the sands they run of with your money.
Hotel staff can't say alot we waited 1 hour to be checked in slow entertainment average also rather boring nothing whatsoever for our little girl to do would not visit again unless food to be upgraded.
I know what I am talking about visited other sol much much better food.
Travel operator: thomas cook
Ask a Question
Got a question? Ask our community of over 1.5 million users.