On enterance to the Hotel I found it very clean and spacious. The staff were very efficient in checking us in and asking if we needed safety deposit boxes.
The rooms were spacious...even with 3 beds in. I was impressed with the shower of all things, very powerful also large bottles of shampoo, shower gel and hand wash were supplied, not the usual sachets.

There was plenty of choice of food and every evening there was some kind of meat i.e. chops, steak etc cooked fresh on a griddle and you could ask for it cooking to how you liked it, same on a morning at breakfast with eggs, omlettes and pancakes.

I like to go out on a night so I don't often get to see hotel entertainment, but everynight there was something on and this year we did stay in a few times and I found the entertainment real good, especially for kids.

The pool is very impressive, very clean and of the same depth all the way round. I am 5'3 and I could touch on my tip toes everywhere in the pool.

All in all I would say this has been the perfect hotel in a perfect location and I will be visiting again.

Our Party consisted of Myself my wife and 2 kids aged 7 and 3.

We arrived at the Hotel late Morning and found a busy time for the check in staff - Some people had to wait until 2pm for their rooms to be ready but we agreed to take a higher floor and got a room straight away, I wouldnt have minded waiting as it was explained very well and the reception staff were very helpful.

The room was basic but clean with plenty of room for the four beds.

It was October and there were a lot of older couples there but that didn't spoil the Holiday as the kids kept them amused. The Entertainment was geared towards the elderly at this time of year which was understandable.

The Food was great - There was a large selection for us Adults and good food for the Kids such as Chips, Chicken nuggets , Pizza etc. Our kids are fussy eaters but ate very well.

The Pool is absolutely great all be it a little cold at this time of year. We spent every day at the beach as even in October the weather was 26 degrees and over every day.

Our room was in the Pelicanos side. From speaking to others the Ocas side was pretty much the same.
It is about a 4 minute walk to the Beach which was excellent and about the same to the Nightlife. It is rather quiet at night in and around the Hotel which was great.

The Lifts were no better or worse than any other that we have experienced.

The room was cleaned daily and the cleaners were very friendly. All in all if you have Kids this is a great hotel it also has a small playground near the pool with table tennis and pool tables too.

Everyone has the odd bad experience on Holiday but unless you are really really fussy this Hotel is hard to beat.
We would definately go back without Hesitation.

The food was okay but at evening meal they insist you wear trousers below the knee, even though it is still very hot at 18:00 and it is only self service cafeteria style.

The lifts were the worst I have ever been in and they throw you all over the place, someone will injure there back in the near future if they are not repaired/renewed.

Entertainment was good but the bars were very expensive compared to the rest of the resort.

I can honestly say I would never stay at this hotel again even if it was free and would certainly not recommend.

Hotel very clean, except for the second last day before we left when they obviously knew we were leaving the next day and decided not to clean our room. Breakfasts were very good but, evening meals left a lot to be desired, one guy asked if they had had a fire sale on veal one eveing as everything was associated with veal! Food not hot enough, we spent six days at the hotel but had to eat out for four of them!Hotel staff very nice. We dont know what the entertainment was like as we were out every night but was told from other holidaymakers it was very good.

We have stayed in this hotel before and we were so pleased on our latest visit to find it remains an excellent choice for families.

it offers good food, it's clean, ideally located and is great for kids.

The only problem appeared to be the lack of sun loungers and if these were reserved before 9am then the towels were removed. The problem was due to us Brits getting up at the crack of dawn to reserve our sun beds.

Other than the sun lounger problem we had a fantastic time and would definitely visit this hotel again.

The swimming pools are super. *******

Well what can I say that I haven't said before.Obviously I'm a huge fan of this hotel having stayed here before.

Returned this year DIY for the first time,taking my 2 daughters 14 and 17,my eldest daughters 18year old boyfriend and my youngest's best mate also 14.Booked the hotel direct and payed when we got there.I was really impressed as all our requests were made and we all got rooms next to each other.

Hotel was lovely and clean as always and we were dealt with straight away and able to go straight to our rooms.
Food was of an exceptional quality yet again and during the week we were there I don't think I saw anything repeated during the evening meal.

Sweets were a bit repetetive but providing you stick to just the one different thing a night you should be ok.

Only 2 complaints really
There were a lot of Spanish people on holiday at the hotel whilst we were there and I know everyone complaints about the Germans but the spanish are worse.

They were very rude always barging their way in front of you to get into the lifts first,or get served at the bar before you,pushing in during the queue at the dinner counters and being given preferential treatment eg if they were a large group the dining room staff would lay up tables for them no problem where as we would often have to clear away a table and lay up ourselves if all 6 of us wanted to sit together.

The other thing was there are still not enough sunbeds to go around.Another thing we can thank the spanish holiday makers for they have a nasty habit of taking twice as many sunbeds as they need eg family of 4= 4 beds in the sun + 4 beds in the shade under an umbrella.

Some beds they will relinquish if pressured but then only to another Spanish family. We complained to the pool bar manager because we had to have chairs on one day which we were told off for as they are not meant to be removed from the bar area(we were only about a foot away from the said area at the time)We pointed out 2 spanish families of 4 that had 14 beds between them(yes we counted) he just shrugged his shoulders.

Apart from that I can't complain about the hotel at all. Very good service,maid service daily,friendly staff,fantastic pool,lovely food.

Really enjoyed our stay. Have been to this hotel twice before food has improved even though it was good before.

Rooms are a bit small for a family but then you only sleep in them the only thing that I could fault was the bar service in the dining room. It gets really busy after 8pm and they only ever had one person serving but would still go back.

Lovely pool and if you reserve sun beds before 9am they come round and take your towels off and put them on a table for you to collect.

Entertaiment was not my cup of tea but others seemed to enjoy it.

The location of the hotel's is good but we did have to eat out more because of the standard of food.

The entertainment would be better for a younger family but with two teenage boy's it did not suit us.

The cleanliness of the hotel and grounds are good the only bad thing that we had during our stay was the lifts breaking down and when you are staying in the 11th floor its a hard climb up all those stairs.

Just got back from Sol pelicanos/ocas'just like a prison camp could not put towels out until 9.30 otherwise they got took off and other people stole them.

No lilos in pool no drinks from shop they got took off you drinks very expensive round pool. Restaurant too busy waiting for tables. If you like chicken, potatoes pasta same cakes for 2 weeks you will love it.

Staff very miserable.

We have just returned from staying in Sol Pelicanos all I can say is fantastic even something there for a very fussy eater.

Everywhere was always spotless, the location was great five mins walk from main Levante beach.

The staff were very polite and friendly all of the time ,entertainment was good, bit of something for everyone. Kids were entertained either by staff who were brilliant or for the older kids the playstation room which was open 8 till 12 every night .

We never had any problems getting a sun bed there are plenty for everyone there are rules regarding the saving of sunbeds and we did see lots of towels piled on a table a few times but like I say we always managed to find enough for us all.

We will stay here again the next time we come to Benidorm I rate it 10/10