76 Reviews
Traveller Rating
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Excellent4
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Very Good26
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Good24
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Average12
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Firstly,the hotel stank of stale cigarettes everywhere you went apart from the dining hall. Not great for non smokers!
There was a childrens playground(if you can call it that) which was situated on the roof and to get to it you had to walk up what can only be described as a fire exit! 2 flights! how this got passed through health and safety i'll never know!
The indoor pool had ceiling tiles hanging off and filthy and the smell when you walked in was awful! needs a revamp!the food was the same old thing and some not cooked properly! There was a snack bar but you couldnt get drinks in there and you had to sit and eat any snacks in that room!even the icecream which was in little tubs! You couldnt take this out to the pool!
The hotel staff werent very friendly! This applies to mainly the barstaff (the maids who clean your rooms cannot be faulted)! Rooms were cleaned daily and fresh clean towels daily! so well done to the maids!
I was so ready to come home after staying here for a week! Woken up several nights around 3/4am with people fighting in the corridors, banging on doors,etc. Mostly to blame were groups who started drinking at 10am as soon as the bar opened and didnt stop! This has put me off going all inclusive anywhere again, other than on a longhaul destination!
Security were called out most nights and police. This was the main topic of conversation in the dining area at breakfast times! everyone asking"did you manage to get much sleep"!!! I know some people have complained about having a view of cemetery instead of pool, but this is the quieter part at the back of the hotel!
Oh, and last but not least, the main road outside the hotel! There is no path at all and you literally have to run across the road! which is not very easy with a young child in a pushchair!!!
Also, before i forget...do not get transfer with resort hopper as it takes 1 hour 50 mins from Gerona airport to hotel, but only takes 30 minutes in taxi! It cost e47, but well worth not stopping at every single hotel in lloret to pickup everyone, and they dont tell you it takes this long! Also when you are supposed to ring the day before to confirm your pickup to airport on your return home, it is almost impossible to get through to them!!! Just get a taxi if you can afford it. Saves so much hassle!!!
Would not stay at this hotel again.
Travel operator: medinland
Lunch was a basic salad selection, soup and then always pork, turkey, a caserole of some type and fish in batter. The desserts were limited, many blancmange type offerings, icecream and limited fruit. Apples, melon, oranges, bananas, and pineapple. There was the cheap yoghurt again. Dinner was the same selection.
The rooms were clean and functional. The maid service was good. The main drawback for us was that it was becoming warm and we like a cool room. The air conditioning did not work so we had to sleep with the balcony door open. This resulted in being smoked out every night as we had smokers next door. The noise level was also very high and we were woken several times by this.Some of the langusage used by other guests loudly left a lot to be desired! Throughout the hotel there is a smell of stale cigarette smoke, not good if you are a non smoker.
The entertainment was not to our taste, it was very loud and we could not hear ourselves speak over it.
In our opinion the hotel is not a 4 star. We have stayed in many hotels before including Spain and this one was not on a par with other 4 star hotels we have used. Our reasons for this are that the food was very limited for a 4 star hotel. The noise level was high and the lack of insulation meant that it was easy to be disturbed. The layout of the restaurant was not up to the standard we would expect of a 4 star hotel. We think that this hotel probably has the 4 star rating as it has an indoor pool, which is rather claustrophobic and also a gym area. Overall we would rate it 3 star. We think that it was geared up to the short break type visitor. The general area is very busy and the beach fine shingle as opposed to sand. The beach is very steeply shelved.
Travel operator: Med Hotels
i would certainly recomend this hotel to anyone travelling to Lloret de Mar
Travel operator: resort hoppa
The hotel itself is inbetween LLoret centre and Fennels , which is quite good as its easy walking distance to both the beaches...
The beaches are gravely sand and hurt your feet alot, so you definatly need some sort of footwear for the beach!
The hotel was very clean and the rooms basic but comfortable for what you need with a TV, that have english channels like 1,2,3 ect.
The hotel food for me was horrible, but I am the fussiest eater in the world!! lol! There was alot to choose from and it was different everyday although I have to say, I think the leftovers from lunch were sometimes used to make new things for tea. The brackfast was continental and english although the sausages one of the days were like hotdogs, there was plenty of food though and it was hot. There was a salad bar every lunch and dinner with every salad item you can think of.
The hotel entertainment was very poor, probably because we went end of Jan begining of Feb. One bar downstairs was just a smoking bar, the first floor was like a grandmas disco, taken over by the Spanish tourists, with Spanish music all showing off their dancing skills. Needless to say I did try to join in to have a laugh when I was drunk but thats something I'd rather forget about! haha! The upstairs bar just had disco style music, nothing much was up to date though.
However, in Lloret itself it was livly and plenty of bars open even though alot were shut. Theres a great club called St Trop which I definatly recomend!!!
After a few days we got sick of the food as there is only so much bread and chips one can eat, but straight across the road there is a cafe/bar, called the Hungry Horse and that did great English food at good prices and the staff were lovly( If you go chek my picture above the bar of a flower and one saying Leeds!) hehe!
I went to Ibiza last year and the Costa Brava just does not compare. I sadly wouldnt return as I thought it was a bit dull and dated, not much to do, but again probebly because of the time of year.
Travel operator: imperial travel
Travel operator: media travel
Travel operator: travel republic
The food was ok, did get boring after a couple of days, fed up og chips and pasta, same things on every day. The snack bar was left overs from breakfast and dinner.
The location was good 10 minute walk to the strip, beach 15 minute walk to a stoney beach.
The staff were really friendly, entertainment was rubbish, though it didn't matter went out most nights. Biggest down fall was the noise, would be woken up early hours by unexplained noise, one night sounded like some one was walking on the balcony, my friend was convinced the hotel was haunted but won't go to much into that.
Travel operator: travelonline.com
The hotel rooms were kept very clean and the staff were very nice and worked very hard.
The food was horrible, for a 4 star hotel we thought if the weather was bad, then the hotel would at least be good, we were very, very, very wrong.
My daughter, after being in the inside pool, which stank, became ill for 4 days and so did a lot of the kids we met.
The food didn't cater for the British people, there was nothing for the children to eat. I had to ask for them to cook fish fingers for my daughter once when she did not eat for three days.
What was left for dinner was cooked next day for breakfast along with chips.
Travel operator: hotels 4u
The hotel was kept clean and tidy with staff around cleaning during the day. Our room had 3 girls in but there was plenty of room and the beds were very comfortable.
The hotel food was great. Two members of our party are fussy eaters but they managed to find something every time. They had some spanish dishes to try eg paella but also had english food available. Anyone who complained about the lack of english food - what do you expect, you were in spain!!
Drinks from the bar were given out at only 2 at a time but this made if fair for the people in the queue behind you. The measures for the drinks were huge so you didn't need to go back too often.
Staff were polite at all times and we had a lot of banter with the bar staff.
There was two sorts of entertainment on in the evening in the two different bars - one for the spanish and the other for everyone else. There was also plenty of things to do during the day too.
This hotel would probably best suit a group like ours ie hen/stag/girls/boys week or weekend. It was very noisey during the day and night with lots of doors banging so not too good for families.
Overall this hotel was one of the best I've been to and would definatley use it again.
Travel operator: Skydeals
Cleanliness was excellent, but this is what I expect from htop.
Staff were friendly and helpful, especially the chambermaids.
Although the hotel is on the main road it is far enough back that noise is not a problem, but crossing the road could be a problem if you did not use the proper crossings(none outside hotel though).
There were very few kids there, and a lot of Spanish pensioners, so that made getting sunbeds very easy at either outside pool.
Food was ok, but I think that the chefs did not show the same flair that those at the Royal Beach have. They did appear to re-use food from lunch at dinner, but the standard was ok and the presentation very good.
Did not bother too much with the entertainment as I have seen most of the acts a few times before.
Smoking only allowed in the foyer bar where there is no entertainment, or outside the 2 first floor bars beside the pools.
I found that you could get BBC1 and ITV on the tv's in the room along with all the foreign stations
Would I go back -yes, probably at christmas. This is very good 4* hotel.
Travel operator: ferris
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