Image of Royal Star Hotel

Royal Star Hotel

17 of 33 hotels in Lloret de Mar

3 out of 5 from 76 reviews
4 stars
Avinguda de la Vila de Blanes, 70, 17310 Lloret de Mar, Girona, Spain

76 Reviews

Traveller Rating

  • Excellent
    4
  • Very Good
    26
  • Good
    24
  • Average
    12
  • Poor
    4

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Kirk
16 years 6 months ago
The hotel itself is perfectly situated between Lloret de Mar beach and Fennels beach, so great location. That is all that is good about this hotel!!!

Firstly,the hotel stank of stale cigarettes everywhere you went apart from the dining hall. Not great for non smokers!

There was a childrens playground(if you can call it that) which was situated on the roof and to get to it you had to walk up what can only be described as a fire exit! 2 flights! how this got passed through health and safety i'll never know!

The indoor pool had ceiling tiles hanging off and filthy and the smell when you walked in was awful! needs a revamp!the food was the same old thing and some not cooked properly! There was a snack bar but you couldnt get drinks in there and you had to sit and eat any snacks in that room!even the icecream which was in little tubs! You couldnt take this out to the pool!

The hotel staff werent very friendly! This applies to mainly the barstaff (the maids who clean your rooms cannot be faulted)! Rooms were cleaned daily and fresh clean towels daily! so well done to the maids!

I was so ready to come home after staying here for a week! Woken up several nights around 3/4am with people fighting in the corridors, banging on doors,etc. Mostly to blame were groups who started drinking at 10am as soon as the bar opened and didnt stop! This has put me off going all inclusive anywhere again, other than on a longhaul destination!

Security were called out most nights and police. This was the main topic of conversation in the dining area at breakfast times! everyone asking"did you manage to get much sleep"!!! I know some people have complained about having a view of cemetery instead of pool, but this is the quieter part at the back of the hotel!

Oh, and last but not least, the main road outside the hotel! There is no path at all and you literally have to run across the road! which is not very easy with a young child in a pushchair!!!

Also, before i forget...do not get transfer with resort hopper as it takes 1 hour 50 mins from Gerona airport to hotel, but only takes 30 minutes in taxi! It cost e47, but well worth not stopping at every single hotel in lloret to pickup everyone, and they dont tell you it takes this long! Also when you are supposed to ring the day before to confirm your pickup to airport on your return home, it is almost impossible to get through to them!!! Just get a taxi if you can afford it. Saves so much hassle!!!

Would not stay at this hotel again.
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Travel operator: medinland

16 years 6 months ago
Our impression of the dining room was that it looked very like a store type restaurant that one could find in the UK. The tables were very jammed together, and not particularly well set. The staff were erratic at clearing the tables. The food was predictable. Breakfast consisted of a choice of cheese, a few cold meats, 3 cereals always cornflakes (the cheapest value ones) coco pops and sugar puffs. There was yoghurt, a cheap variety. The cooked consisted of very greasy bacon, eggs, tomatoes, sausage, chips and beans. Then there was toast and cakes or brioche. Noticably no fruit.

Lunch was a basic salad selection, soup and then always pork, turkey, a caserole of some type and fish in batter. The desserts were limited, many blancmange type offerings, icecream and limited fruit. Apples, melon, oranges, bananas, and pineapple. There was the cheap yoghurt again. Dinner was the same selection.

The rooms were clean and functional. The maid service was good. The main drawback for us was that it was becoming warm and we like a cool room. The air conditioning did not work so we had to sleep with the balcony door open. This resulted in being smoked out every night as we had smokers next door. The noise level was also very high and we were woken several times by this.Some of the langusage used by other guests loudly left a lot to be desired! Throughout the hotel there is a smell of stale cigarette smoke, not good if you are a non smoker.

The entertainment was not to our taste, it was very loud and we could not hear ourselves speak over it.

In our opinion the hotel is not a 4 star. We have stayed in many hotels before including Spain and this one was not on a par with other 4 star hotels we have used. Our reasons for this are that the food was very limited for a 4 star hotel. The noise level was high and the lack of insulation meant that it was easy to be disturbed. The layout of the restaurant was not up to the standard we would expect of a 4 star hotel. We think that this hotel probably has the 4 star rating as it has an indoor pool, which is rather claustrophobic and also a gym area. Overall we would rate it 3 star. We think that it was geared up to the short break type visitor. The general area is very busy and the beach fine shingle as opposed to sand. The beach is very steeply shelved.
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Travel operator: Med Hotels

Sandra
16 years 6 months ago
this hotel was excellent in all aspects of a holiday, clean, friendly, and central and i enjoyed the time i spent there and the bar staff were fantastic even "mr grumpy" and the food was out of this world..

i would certainly recomend this hotel to anyone travelling to Lloret de Mar
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Travel operator: resort hoppa

Recommended
16 years 10 months ago
I have just got back from a week all inclusive stay at this hotel, and after reading the reviews before I went I was a little worried! some were good and some were really bad, so I thought it best that now Im back I right a fair review which will help people like me who like to know a bit about where your staying before you book!

The hotel itself is inbetween LLoret centre and Fennels , which is quite good as its easy walking distance to both the beaches...

The beaches are gravely sand and hurt your feet alot, so you definatly need some sort of footwear for the beach!

The hotel was very clean and the rooms basic but comfortable for what you need with a TV, that have english channels like 1,2,3 ect.

The hotel food for me was horrible, but I am the fussiest eater in the world!! lol! There was alot to choose from and it was different everyday although I have to say, I think the leftovers from lunch were sometimes used to make new things for tea. The brackfast was continental and english although the sausages one of the days were like hotdogs, there was plenty of food though and it was hot. There was a salad bar every lunch and dinner with every salad item you can think of.

The hotel entertainment was very poor, probably because we went end of Jan begining of Feb. One bar downstairs was just a smoking bar, the first floor was like a grandmas disco, taken over by the Spanish tourists, with Spanish music all showing off their dancing skills. Needless to say I did try to join in to have a laugh when I was drunk but thats something I'd rather forget about! haha! The upstairs bar just had disco style music, nothing much was up to date though.

However, in Lloret itself it was livly and plenty of bars open even though alot were shut. Theres a great club called St Trop which I definatly recomend!!!

After a few days we got sick of the food as there is only so much bread and chips one can eat, but straight across the road there is a cafe/bar, called the Hungry Horse and that did great English food at good prices and the staff were lovly( If you go chek my picture above the bar of a flower and one saying Leeds!) hehe!

I went to Ibiza last year and the Costa Brava just does not compare. I sadly wouldnt return as I thought it was a bit dull and dated, not much to do, but again probebly because of the time of year.

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Travel operator: imperial travel

Mike
17 years ago
we arrived at royal beach on 7th november 2007 for a week all inclusive at the royal star.although we have stayed in other hotels in the area several times i found this hotel to be very good value for money,very clean,nothing wrong with the food which always had something for everyone.The hotel is ideally situated for easy access to town centre beach,bus station etc.The only down side to this holiday was some of the drunken brits who did not know how to behave or hold their drink,they were not youngsters either,they were not good ambassadors for uk visitors.The only complaint i have about the hotel is the lack of management skills shown by a weak management,who allowed a very small number of our own countrymen to cast a shadow over an otherwise lovely holiday.lastly any one flying into gerona airport do not use reort hoppa for transfers it is only 30 minutes by bus to lloret and two hours by resort hoppa,also you are asked to confirm by phone your departure,both phones are never answered after spending 6 euros on wrong numbers i was forced to ring uk by mobile phone at great expense with no chance of recompence
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Travel operator: media travel

Recommended
Jean
17 years 2 months ago
I would not rate the Royal Star a 4 star hotel at best 2/3 the rooms are very clean and are kept that way for your entire stay its lovely coming back in to your room to find it all tidy with fresh towels every day. The food well we usually managed to find something to eat breakfast and lunch were much better than dinner don't think there ever was a dish that was warm let alone hot same goes for the snack bar but there is a microwave and yes there was chips there at every meal but you don't need to eat them some times it was a struggle to get near the food and a bigger struggle to find a table especially one that was cleared of dirty dishes but for what we paid it was adequate . The hotel sits by a very busy noisy main road but there is plenty of crossing points so you don't need to put yourself at risk trying to cross over. Ten minute walk to all the shops and pubs The hotel staff are possibly the rudest iv ever encountered in any hotel we booked an excursion from the hotel to Barcelona "well worth a visit" you do not get picked at the hotel you have to walk ten minutes down to a bus stop where at least 7 buses draw up to a pavement full of bewildered people running from bus to bus with a slip of paper that was organised chaos after that all other pick ups were outside hotels lucky them!we spoke to the reception about it they just shrugged their shoulders they couldn't have cared less all in all this isn't the worst hotel iv stayed in would maybe go back for a mini break
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Travel operator: travel republic

Recommended
Lisa
17 years 5 months ago
I spent one week at the hotel, the rooms were cleaned every day, towels, bed linen, however rooms where abit musty. Air conditioning did not work.

The food was ok, did get boring after a couple of days, fed up og chips and pasta, same things on every day. The snack bar was left overs from breakfast and dinner.

The location was good 10 minute walk to the strip, beach 15 minute walk to a stoney beach.

The staff were really friendly, entertainment was rubbish, though it didn't matter went out most nights. Biggest down fall was the noise, would be woken up early hours by unexplained noise, one night sounded like some one was walking on the balcony, my friend was convinced the hotel was haunted but won't go to much into that.
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Travel operator: travelonline.com

Marion Aitken
17 years 8 months ago
I stayed at the H.Top Royal Star with my mum and my daughter for eleven nights. This proved to be the longest holiday of our lives so far.

The hotel rooms were kept very clean and the staff were very nice and worked very hard.

The food was horrible, for a 4 star hotel we thought if the weather was bad, then the hotel would at least be good, we were very, very, very wrong.

My daughter, after being in the inside pool, which stank, became ill for 4 days and so did a lot of the kids we met.

The food didn't cater for the British people, there was nothing for the children to eat. I had to ask for them to cook fish fingers for my daughter once when she did not eat for three days.

What was left for dinner was cooked next day for breakfast along with chips.
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Travel operator: hotels 4u

Amanda
18 years 1 month ago
We had a girlie weekend away in the sun at the Royal Star Hotel for 4 nights. When we arrived we were delt with quickly and efficiently. We had a photo taken and was given an all inclusive card.

The hotel was kept clean and tidy with staff around cleaning during the day. Our room had 3 girls in but there was plenty of room and the beds were very comfortable.

The hotel food was great. Two members of our party are fussy eaters but they managed to find something every time. They had some spanish dishes to try eg paella but also had english food available. Anyone who complained about the lack of english food - what do you expect, you were in spain!!

Drinks from the bar were given out at only 2 at a time but this made if fair for the people in the queue behind you. The measures for the drinks were huge so you didn't need to go back too often.

Staff were polite at all times and we had a lot of banter with the bar staff.

There was two sorts of entertainment on in the evening in the two different bars - one for the spanish and the other for everyone else. There was also plenty of things to do during the day too.

This hotel would probably best suit a group like ours ie hen/stag/girls/boys week or weekend. It was very noisey during the day and night with lots of doors banging so not too good for families.

Overall this hotel was one of the best I've been to and would definatley use it again.
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Travel operator: Skydeals

Recommended
Jimd-f
18 years 2 months ago
First time I've stayed in Royal Star and it was all I expected it to be. I've stayed in a few htop hotels now and this compares favourably with most of them.

Cleanliness was excellent, but this is what I expect from htop.

Staff were friendly and helpful, especially the chambermaids.

Although the hotel is on the main road it is far enough back that noise is not a problem, but crossing the road could be a problem if you did not use the proper crossings(none outside hotel though).

There were very few kids there, and a lot of Spanish pensioners, so that made getting sunbeds very easy at either outside pool.

Food was ok, but I think that the chefs did not show the same flair that those at the Royal Beach have. They did appear to re-use food from lunch at dinner, but the standard was ok and the presentation very good.

Did not bother too much with the entertainment as I have seen most of the acts a few times before.

Smoking only allowed in the foyer bar where there is no entertainment, or outside the 2 first floor bars beside the pools.

I found that you could get BBC1 and ITV on the tv's in the room along with all the foreign stations

Would I go back -yes, probably at christmas. This is very good 4* hotel.
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Travel operator: ferris

Recommended

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