76 Reviews
Traveller Rating
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Excellent4
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Very Good26
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Good24
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Average12
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel is very clean and the staff are friendly. Lots of people have said how rude the staff are but remember you are in a foreign country not in england so they dont have to speak English.
A simple 'hola' goes a long way and they appreciate that. I did not find fault with the food, lots of lovely fresh fruit, veg and fish. My favourite was the creamed spinach and as for the kids they ate everything that was put infront of them. Do they really need pizza and chips?
One of the joys of going on a holiday abroad is to try different cuisine, if you want chips chips chips stay at home and got to butlins.
The entertainment was varied, topi disco for the kids everynight which they loved,and then evening shows running until midnight. The entertainment staff played pool game in the afternoon with the adults and children which was good fun.
Travel operator: airtours
Hotel very clean, lifts very slow, due to kids pressing floor 6 and playing in corridors. Queues for drinks in bars are a pain, take 2 cards and double up to avoid 15 minute wait.
Watch the kids at night, vast corridors and basement by the indoor pool are scary and remote. This hotel allows groups of single sex youths to have rooms, so beware if you are next door to 4/6 18 yr olds, they play music on mtv when they return from the clubs in the early hours! Nice to sit outside the pooltable bar at night, you can hear the music, but not too loud.
Food plentiful up till midnight entertainment - ropey!
Travel operator: Thompson
The communal areas including toilets were always spotless, so either all guests were very tidy or the staff worked extremely hard, I suspect the latter !!
The rooms were cleaned daily & fresh towels left. We had a late morning mid way through our week and the maid knocked and came in but did not seem to mind having to come back later in the day.
The hotel itself had several pools, the main one where most people seemed to go, especially with kids, a further pool although it was being renovated when we stayed (although we would still have used the main one as this pool is more for adults) and a paddling pool near to the childrens play park. The indoor pool was also very good, and warm. The pool/terrace areas were also all kept very clean.
The hotel really had something for everyone, as well as the pools there was a jacuzzi, steam room, sauna, small gym, tv lounge, shop (open 12 hours a day, most days), lobby lounge for over 18's only, a further bar with dancing for older persons and the main entertainment bar we visited every single night !! A well equipped childrens club room open most mornings for several hours.
The food was on the whole very good, each time there was fresh salad and fruit, options for vegetarians and several choices of meats/fish. Once or twice I personally did not like what was on offer but was still able to have salad. But considering the amount of people they must have to please everyday I thought they did a very good job! As I was on an all inclusive there was always the snack bar that was open 30 mins after each meal sittings, which we only used a few times as the meals filled us up.
Although the hotel is near to a main road, it is possible to get into the town, which is a 5-10 mins walk away from the road for most of the way, there are adequate places to cross safely.
The hotel staff were excellent !! My child was ill one night, (nothing to do with the hotel !) and the night staff did all they could to help us, including bringing drinks out of hours to our room.
There was the odd unhappy waiter but this did not stop them doing there job. The only complaint I would say is when we arrived we were told which floor our room was on but it was not explained that there were lifts either side of the hotel, and the first lifts we used took us nowhere near our room, we then happened upon the other set of lifts.
The entertainment we all thought was fantastic, my child loved it. During the day there were several poolside competions for adults and children. My child went to the mini club most mornings and loved it.
Each evening we attended the main bar with live entertainment and really enjoyed it. The entertainment staff one evening did 'Mamma Mia' the musical that was fantastic!! Prior to each live show each night the kids got there time with the entertainment staff at the mini disco which lots of adults found hard not to join in.
I would definately revisit the hotel again when I next goto Spain and thought for the money I paid we got a very good deal in return.
Travel operator: Resort Hopper
Most of the staff speak good English and friendly but I would not go back especially not for a family holiday it is more like a 18 to 30 resort.
The food well we ate out more than we did in the hotel, snack bar terrible, burgers, chips every day and they were rock hard, the meals fish, veal, chips most nights we had chicken drumsticks one night out of the 2 weeks we were there, my kids are not fussy but they hardly ate a thing from the restaurant chips is what they ate. Myself and my partner the only decent thing was there soup, if you want a decent breakfast go to the Braveheart bar in Lloret and you will get an good and real butchers square sausage, tattie scone, black pudding ect which was great and staff are all Scottish which was a bonus.
I read the reviews before I went and I didn
Travel operator: aspro
We both thought that the hotel was very clean.
Food was fine considering how cheap we got the holiday. There was always fresh fruit and salad.
The only downside to this holiday was the location, opposite a main road and a 20 min walk to the beach. (nan does not walk to fast).
Entertainment was fine, really enjoyed the spainish dancers.
I would visit this hotel again.
Travel operator: Travel solutions
Staff attentive always.
Good entertainment especially the two free nights out on all inclusive we only paid for transport.
Food was ok not hot enough but they had microwaves our only complaint was the weather.
The indoor pool was a good bonus entertainers were great with the kids.
Travel operator: mediatravel
Travel operator: D.I.Y
Brilliant view there was a block of flats with peoples washing on the balconys and a crocodiles play pen below ,if you could even call it that broken pallets and god knows what in there. The bar ,terrible ,there's no atmosphere whatsoever its dead and all we saw were elderly people fox trotting to bad music.
We couldnt even look the food in the eye it was that bad and it was stone cold. On the 2nd day I felt ill because of the food.
The cleaners did a good job ,but I dont think it was necesary to enter without knocking at 9am. After day 1 we spent our time drinking in the casino hotel because it was more lively.
Travel operator: Jetline
Travel operator: Ferris coach holidays
Our room was slightly noisy so we asked to move and the reception staff were extreemly helpful and had no problem with us. They speek very good English but as I speak Spanish there wasnt much need for it.
The three bars were very good in sevice and cleanliness and you never saw any of the staff standing around. They were very pollite and I made some good friends in the time I was there and I am going back out at the end of this month in hope to see some of them again.
This is deffenitly a hotel to visit but if you stay in for the night, be ware of the loud spanish dj in the terracotta bar. Make an effort to talk to roger, made the holiday.
Travel operator: Ryan air
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