76 Reviews
Traveller Rating
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Excellent4
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Very Good26
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Good24
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Average12
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 8 months ago
We were pleasently surprised by this hotel after reading some reports.
We found that although the hotel has rules the staff are very tolerant towards the guests. We met so many nice people on our holiday just a shame we didnt take contact numbers such as the guys we met from Essex, the two we met from Manchester the girls we met from Scotland although we got one number & the guys from Northern Ireland. If any of you read this love to say hi & possibly get in touch.
There was so much to see & do but very little time even though we had a week. We felt that the place was child friendly & safe. My only complaint would be that the food was repetitive but for the money it cost very good value.
Unfortunately the weather was not that great but the indoor pool was a life saver with the kids. We enjoyed our stay so much that we are booking for a girly 3 night break towards the end of May should be around 12 of us celebrating our friends birthday.
We found that although the hotel has rules the staff are very tolerant towards the guests. We met so many nice people on our holiday just a shame we didnt take contact numbers such as the guys we met from Essex, the two we met from Manchester the girls we met from Scotland although we got one number & the guys from Northern Ireland. If any of you read this love to say hi & possibly get in touch.
There was so much to see & do but very little time even though we had a week. We felt that the place was child friendly & safe. My only complaint would be that the food was repetitive but for the money it cost very good value.
Unfortunately the weather was not that great but the indoor pool was a life saver with the kids. We enjoyed our stay so much that we are booking for a girly 3 night break towards the end of May should be around 12 of us celebrating our friends birthday.
Travel operator: Media Travel
Recommended
18 years 10 months ago
Hotel was good, but very noisy at night. Lots of banging doors, could not go to bed till 1.00 in the morning, as it was to noisy. There were stag nights and hen parties. The hen night parties were going down to breakfast in their night clothes and making lots of noise at night. In the club in the evening the stag night and hen parties were taking their clothes of.
It would have been a nice hotel if there were no banging doors at night and less noise.
The staff were very good.
It would have been a nice hotel if there were no banging doors at night and less noise.
The staff were very good.
Travel operator: Independant
18 years 10 months ago
We were supposed to be staying at the Royal beach hotel only to be told by the taxi driver as we arrived at the Royal star that the royal beach was closed until the first of February. When we entered the reception there were lots of people who appeared to be drunk just sprawled over the setees.
The reception were polite and dealt with us quickly. Our room was very clean and roomy. On opening the curtains though our view was of a brick wall and a cemetary I would recommend people to ask for a pool view.
The location of the hotel was just off a bush main road and quite a walk to the beach. The food was another matter repetative and luke warm no wonder they have a microwave.
Wwe only went dowm for breakfast once and had one evening meal in the hotel. The snacks were the same everyday, burgers, chips salad.
The entertainment at the hotel was geared up to the spanish. I do not know how this hotel has been given a four star rating I would only give it a 2 star plus.
I have never known a hotel that the police frequent so often arrest being made, fighting and noise. We wont be returning to this hotel.
The reception were polite and dealt with us quickly. Our room was very clean and roomy. On opening the curtains though our view was of a brick wall and a cemetary I would recommend people to ask for a pool view.
The location of the hotel was just off a bush main road and quite a walk to the beach. The food was another matter repetative and luke warm no wonder they have a microwave.
Wwe only went dowm for breakfast once and had one evening meal in the hotel. The snacks were the same everyday, burgers, chips salad.
The entertainment at the hotel was geared up to the spanish. I do not know how this hotel has been given a four star rating I would only give it a 2 star plus.
I have never known a hotel that the police frequent so often arrest being made, fighting and noise. We wont be returning to this hotel.
Travel operator: media travel services
19 years 1 month ago
Just back after 7 nights in the Hotel Royal Star.
The hotel itself was very clean and in a great location. Unfortunately the majority of people in the hotel at this time of year were spanish and german and the whole hotel seemed to cater for them.
The food was very continental eg one evening on the menu was paella, fish with there eye's still in contact or venison. If you did not like any of the above then we had to eat out. Also, having a 10 year old son, felt they did not cater for the children. The snack bar was very basic with a few salad things and dry burgers. We were at a 2/3 star hotel in june and felt the food there was much better.
On arrival our photograph was taken and we were given a credit card id badge. You had to use this to get drinks at the bar, which you were only allowed 2 drinks per person, but if you take another persons card you can get 4, an so on.
The entertainment was very mixed, and unfortunately when we were there the weather was not so good. All the outdoor games such as water polo were cancelled but they did not replace the games with indoor activities.
The only down side to this hotel was the indoor swimming pool. As we reached the basement (where the pool was) we could smell a musty smell. The day after our swim we along with the other family we had been in with all came down with a tummy bug and sore throats. On closer inspection of the pool the following day, revealled the polystyrene rocks and the roof tiles to be coated in black mould and the roof at one part had crawlies, ants, flies and what looked like fly eggs on it. Needless to say we never returned to the pool again.
We were on the 2nd floor and had the "neighbours from hell" on both sides which were very noisy. but after 2am things would quiten down.
Ok for a cheap holiday but certainly would not return to the hotel in the middle of October when we did.
The hotel itself was very clean and in a great location. Unfortunately the majority of people in the hotel at this time of year were spanish and german and the whole hotel seemed to cater for them.
The food was very continental eg one evening on the menu was paella, fish with there eye's still in contact or venison. If you did not like any of the above then we had to eat out. Also, having a 10 year old son, felt they did not cater for the children. The snack bar was very basic with a few salad things and dry burgers. We were at a 2/3 star hotel in june and felt the food there was much better.
On arrival our photograph was taken and we were given a credit card id badge. You had to use this to get drinks at the bar, which you were only allowed 2 drinks per person, but if you take another persons card you can get 4, an so on.
The entertainment was very mixed, and unfortunately when we were there the weather was not so good. All the outdoor games such as water polo were cancelled but they did not replace the games with indoor activities.
The only down side to this hotel was the indoor swimming pool. As we reached the basement (where the pool was) we could smell a musty smell. The day after our swim we along with the other family we had been in with all came down with a tummy bug and sore throats. On closer inspection of the pool the following day, revealled the polystyrene rocks and the roof tiles to be coated in black mould and the roof at one part had crawlies, ants, flies and what looked like fly eggs on it. Needless to say we never returned to the pool again.
We were on the 2nd floor and had the "neighbours from hell" on both sides which were very noisy. but after 2am things would quiten down.
Ok for a cheap holiday but certainly would not return to the hotel in the middle of October when we did.
Travel operator: Globespan
Recommended
19 years 1 month ago
We have just got back after a week in the Royal Star..... and a week was long enough for anyone!
Hotel cleanliness was of a good standard rooms were basic but clean. We stayed on the 2nd floor and often there was alot of noise late at night one night in particluar we had gone to bed unwell with upset stomachs/sickness and was woken up in the early hours with someone signing Is This The Way To Amarillo.
We found breakfast was of a poor standard therefore we ate out most mornings. Lunch and evening meals were ok some repetitive again we ate out in the evenings. Snacks were often cold with no selection.
Hotel location was good only a 10 min walk into the centre. Unfortunately the weather was not that nice when we went so we were limted when we could use the facilities.
Staff on the whole were pleasant some more than others.
The entertainment was poor and we went out every night to local bars.
If you are looking for a cheap holiday then this isnt it, we spent alot of money eating/drinking out.
Hotel cleanliness was of a good standard rooms were basic but clean. We stayed on the 2nd floor and often there was alot of noise late at night one night in particluar we had gone to bed unwell with upset stomachs/sickness and was woken up in the early hours with someone signing Is This The Way To Amarillo.
We found breakfast was of a poor standard therefore we ate out most mornings. Lunch and evening meals were ok some repetitive again we ate out in the evenings. Snacks were often cold with no selection.
Hotel location was good only a 10 min walk into the centre. Unfortunately the weather was not that nice when we went so we were limted when we could use the facilities.
Staff on the whole were pleasant some more than others.
The entertainment was poor and we went out every night to local bars.
If you are looking for a cheap holiday then this isnt it, we spent alot of money eating/drinking out.
Travel operator: Media Travel
19 years 1 month ago
Read all the reports on the hotel and I was horrified.
I neednt have worried we had an excellent holiday. Our room was kept clean and to a high standard on a daily basis.
Cleanliness of the hotel was badly let down by the indoor pool.[needs redecorating also a musty smell.] Food was excellent and to a high standard with a wide variety of choice.
Staff were very friendly and polite,from reception,bar staff and cleaners. Entertainment was good with something different on everynight. Kids club was excellent with Angela and Paco,who also organised the evening entertainment.
We had a lovely time and would have no hesitation in staying here again.ps the nou camp is awsome.
I neednt have worried we had an excellent holiday. Our room was kept clean and to a high standard on a daily basis.
Cleanliness of the hotel was badly let down by the indoor pool.[needs redecorating also a musty smell.] Food was excellent and to a high standard with a wide variety of choice.
Staff were very friendly and polite,from reception,bar staff and cleaners. Entertainment was good with something different on everynight. Kids club was excellent with Angela and Paco,who also organised the evening entertainment.
We had a lovely time and would have no hesitation in staying here again.ps the nou camp is awsome.
Travel operator: Fleetway
Recommended
19 years 1 month ago
We have been to Lloret de Mar on a number of occations and found this hotel to be one of the best in the winter. Its the only hotel apart from other htop hotels to have any entertainment.
The rooms are a bit outdated and could do with touching up and refreshing but are clean.
We didn't enjoy the meals, it was the same food for the 4 days we were there, mainly eating chips day after day. The restaurant staff were pleasant and so were the reception staff, who we found very helpful when are 3 year old daughter went missing in the hotel. Unfortunately though the same cannot be said about the waiters.
The entertainment was ok, better than nothing I suppose, but it finishes early about 10.30 - 11.00.
Overall I would use this hotel again as the good points out number the bad.
The rooms are a bit outdated and could do with touching up and refreshing but are clean.
We didn't enjoy the meals, it was the same food for the 4 days we were there, mainly eating chips day after day. The restaurant staff were pleasant and so were the reception staff, who we found very helpful when are 3 year old daughter went missing in the hotel. Unfortunately though the same cannot be said about the waiters.
The entertainment was ok, better than nothing I suppose, but it finishes early about 10.30 - 11.00.
Overall I would use this hotel again as the good points out number the bad.
Travel operator: none
Recommended
19 years 2 months ago
Just got back after a short break and i'm glad it was only
four days. The rooms were as basic as you could get,2 star at the most,the hotel in general was very clean.
Hotel food was the same as most buffet hotels and if you did not go down for 7pm for the first sitting you had to clear the dirty dishes from the table and then find your own knive and forks, this was the same for breakfast as well.
The location of the hotel is good as its only a 10 min walk to either the main area or the fenals area,the main road in front of the hotel is not a problem as there are plenty of crossing areas.
Staff were 50/50 some grumpy and some could not do enough for you.
Entertainment was not what you would expect from an all inclusive hotel, mostly for the kids, and the area for those getting on a bit was good for a couple of drinks,if not just to get away from the kids singalong songs in the main bar area.
This would be a good holiday for a family looking for a cheap holiday, but I would not like to be there in high season as it would be very crowded at dinner and round the pool areas.
four days. The rooms were as basic as you could get,2 star at the most,the hotel in general was very clean.
Hotel food was the same as most buffet hotels and if you did not go down for 7pm for the first sitting you had to clear the dirty dishes from the table and then find your own knive and forks, this was the same for breakfast as well.
The location of the hotel is good as its only a 10 min walk to either the main area or the fenals area,the main road in front of the hotel is not a problem as there are plenty of crossing areas.
Staff were 50/50 some grumpy and some could not do enough for you.
Entertainment was not what you would expect from an all inclusive hotel, mostly for the kids, and the area for those getting on a bit was good for a couple of drinks,if not just to get away from the kids singalong songs in the main bar area.
This would be a good holiday for a family looking for a cheap holiday, but I would not like to be there in high season as it would be very crowded at dinner and round the pool areas.
Travel operator: globespan
19 years 2 months ago
Having read previous reports we were not too sure whether or not to go elsewhere but....
A group of us from blackpool went early september and we should have gone earlier in the season.
The hotel was great, very clean the maids did a good job. the food was acceptable but we found that we tended to favour eating out every other couple of nights to vary things alittle.
The location of the hotel was ok but I must say that the staff where excellant we had a good rapour going with all levels of staff and when we felt down they worked on us and likewise we got our own back.
The animation team where very good as we got to know them personally they soon took advantage of our blackpool spirit.
We would travel again to the Royal Star but we would go when its at its hottest.
It's like any holiday you make of it what you can.
A group of us from blackpool went early september and we should have gone earlier in the season.
The hotel was great, very clean the maids did a good job. the food was acceptable but we found that we tended to favour eating out every other couple of nights to vary things alittle.
The location of the hotel was ok but I must say that the staff where excellant we had a good rapour going with all levels of staff and when we felt down they worked on us and likewise we got our own back.
The animation team where very good as we got to know them personally they soon took advantage of our blackpool spirit.
We would travel again to the Royal Star but we would go when its at its hottest.
It's like any holiday you make of it what you can.
Travel operator: ryanair
Recommended
19 years 3 months ago
The hotel is quite clean and spacious, no complaints there.
The food is not even 2 star, what is there is edible if you like it, but there is not enough choice, especially for the kids, no pizzas or bolognais to keep them going, only cold chips. The snack bar was always the same, salad, cheese or ham, burgers, chicken nuggets and cold soggy chips, although we did find something to eat most nights, but towards the end you could not be bothered to eat it.
I think the location is good for families because it is situated between the quieter part and the busy part, but closer to the quieter part and the beach of Fenals, which is lovely if you can get on it, it was a push between other people and the jelly fish.
The reception staff in the hotel are very good, but the bar staff are another story. Some of them don't speak very good English and they get frustrated because they can't understand what you are asking for. Some of them are very rude.
Couldn't be bothered to watch the entertainment it wasn't entertaining enough for me, although the kids enjoyed it. Again 2 star entertainment.
I have been to a lot of hotels in Spain and I have to say that this is the worst one where food and entertainment are concerned. It is definitely not 4 star.
The pool areas are too small to cope with the amount of people, so we ended up going to the beach most of the time anyway.
The food is not even 2 star, what is there is edible if you like it, but there is not enough choice, especially for the kids, no pizzas or bolognais to keep them going, only cold chips. The snack bar was always the same, salad, cheese or ham, burgers, chicken nuggets and cold soggy chips, although we did find something to eat most nights, but towards the end you could not be bothered to eat it.
I think the location is good for families because it is situated between the quieter part and the busy part, but closer to the quieter part and the beach of Fenals, which is lovely if you can get on it, it was a push between other people and the jelly fish.
The reception staff in the hotel are very good, but the bar staff are another story. Some of them don't speak very good English and they get frustrated because they can't understand what you are asking for. Some of them are very rude.
Couldn't be bothered to watch the entertainment it wasn't entertaining enough for me, although the kids enjoyed it. Again 2 star entertainment.
I have been to a lot of hotels in Spain and I have to say that this is the worst one where food and entertainment are concerned. It is definitely not 4 star.
The pool areas are too small to cope with the amount of people, so we ended up going to the beach most of the time anyway.
Travel operator: N/A
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