76 Reviews
Traveller Rating
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Excellent4
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Very Good26
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Good24
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Average12
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Rooms are nice and a good size, TV, heating, lots of storage and comfortable beds. Bathroom a good size, very clean, hairdryer, free samples and nice clean towels which were changed every day.
Reception was nice and big and the staff were very helpful and spoke fantastic English.
Food was a bit hit and miss, don't expect an English fry-up, you get the Spanish alternative. There is always something to eat however picky you are but if you're really fussy then you shouldn't be half board. Dinner was good, a great salad selection, soup and hot meals. Remember they have to cater for lots of Spanish and German visitors too so it won't always be English meals. However the meals were hot and nice. Puddings are good too - lots of choice.
The only downside is the same in all halfboard/all inclusive hotels in that there are masses of people and not everyone joins the queue. Certain people liked to push in and generally wonder around getting in the way!
The hotel is in a good position, yes it's on a main road but it's a 10 min walk from the centre which is good and you're near the water park and bus stop for getting around the neighbouring resorts.
All in all we enjoyed our time here, nice hotel, nice rooms, good food, friendly staff - what more could you want?
Travel operator: independantly - last minute.com
The hotel staff were very friendly and the hotel itself was very clean. The room was also lovely and cleaned every day. The only downside was the smell of smoke. The smell seemed to come through the walls into the room where others were smoking.
The food was good but it was all the same stuff. We went to a little cafe over the road which did a wonderful breakfast. Real bacon!!! those that have already been to an all inclusive hotel will know what I mean by that.
The weather on the week that we went wasn't very good but we still managed to have a wonderful time. I thought we had excellent value for our money we paid
Travel operator: Teletext
The location of the hotel was good across from plenty of shops and the main town was only about 10 minutes away, the staff were friendly,helpful,the entertainment in the evenings could have been better, if you got children they will love the mini disco, for what we paid it was worth it.
The only downfall is that every where in the hotel except for the dining area was very smoky, they have not got a none smoking section, we do not smoke so found it very uncomfortable you got to run the gauntlet of death to get pass the smoke, the swimming pools were very clean, the indoor pool was very clean it was very quiet, the rooms were very clean, the maid came in everyday, clean towels, the maids do a very good job.
Travel operator: fleetway
There was always plenty of choice in the restaurants so you could always find something to your taste.
The rooms were always kept spotlessly clean as were the communal areas.
Out of the four pools, we only went in one but the pool areas were all very good.
Some of the entertainment left a bit to be desired but when catering for all age groups it can be difficult.
The only down side of the holiday were some of the English guests who seemed to have left their manners in the UK.
There did seem to be a tremendous amount of waste, both food and drink, which is a great shame.
Travel operator: Medhotels
The hotel was spotless; the toilets were immaculate all the time.
Some people have whinged about the food but I thought the food was good, maybe the meat was a bit chewy at times, the salad bar was excellent and twice during the week that had a carvery on
Id you like a cooked breakfast on your holiday the only thing I thought were ok were the diced potatoes and beans, there was a good choice of healthier options too
The food wasn
Travel operator: airtours
The location of the hotel was above average; not in the hustle and bustle of the city center (where only the 18-25 yr olds survive), but off to the side near some great restaurants and grocery store.
The staff and customer service were second to known, considering this is a moderate hotel with some of the rudeness guests, we can only imagine the challenges. On several incidents I noticed staff trying diligently to locate parents of little "lost" guests while Moms and Dads were enjoying the all-inclusive bar and pool.
Good thing is the hotel environment is quite safe and lots of activities for the children. Entertainment, while corny in some respects - was actually very good.
Concerning the food, not the best but not the worst either. I was disappointed in the guests as they seem to pile their plates with food only to end up throwing it away. The waste was disgracful. The selection was good and one could always find something worthwhile on the buffet line. One day they offered shrimp and the guests grabbed by the handfull and overfilled their plates again. Our son Chris asked I mention breakfast was awful - but he's a picky eater and the other three (Kyle, Kelsey and Jeylon) managed the morning meal just fine. Failsafe is their are wonderful restaurants out the front door and reasonably priced.
Drinks were a great bargain. Sodas, juices, coffee, and of course the booze flowed throughout the day. Again, the waste from the guests was awful. The staff was forever picking up half full glasses at vacant tables.
Our overall take on the food and beverage was if their wasn't so much waste by the guests the hotel could possibly increase the quality of the food. Don't really see that happening.
Concerning the cleanliness. Yes, all the other comments about the maid service is right on. They continually work throughout the day and evening picking up the various areas. Overall, the place stays quite clean and presentable.
While we stated we would return to the hotel, the Lloret de Mar location was not a place for families. Our teenage boys loved the place, understandably because the town is a mini Daytona Beach atmosphere, but for families it would be best to go 5 minutes south to Blanes or a nearby beach village.
Travel operator: On Line Booking
Bedrooms; the air conditioning was great, and the rooms were spacious and adequately equipped. They were spotless, as was every part of the hotel. Only one pillow was supplied per bed, but extra were brought to our rooms on request. Our rooms overlooked the back of the hotel and some scrub land, so were very quiet. I imagine the rooms overlooking the pools and above the bars would have been a little noisy.
Maid service; excellent. Beds were made early each morning and towels and loo rolls replenished. Sheets were changed every three days.
Public area toilets were always spotless and well-stocked, even the poolside ones.
Bars; spacious and comfortable, service fast and friendly, although the two drinks per adult card/ two cards per customer rule can be overdone, especially when, in our case, two of the five drinks we always wanted for our party were water! Cocktails of the day could be very odd! Avoid Sunday
Travel operator: MyTravel/Airtours
Travel operator: Thompson
The food and restauant, were a bit like canteen food. But by the end of our holiday we were enjoying it more. We did see some familys where the children just ate chipbuttys for every corse, so the food can't that good but as I say we found it to be good(ok). The wine is horible, we drank the beer(nice) with our meals. We ate out on the last night, I got food poisning. so we should have stayed in the hotel.
The entertainment was from my point of view crap. But we were just a couple as I say. The kids seemed to have fun till about midnight.
The bars and staff(all hotel staff) all were nice friendly. It was easy to get a drink(some reviews said it was a bit of a prob), you don't have to wait long!
We had a very good holiday. Would not go back, but that is more to do with Lloret than the hotel.
It did take us a day or so to get in the swing of it but when you do you will have a good time. We did.
Travel operator: sunsurf
The food was not al-a-carte but as a family we managed to fill our bellys everynight, (we are not fussy eaters at all and found because of this there was always something to eat, we did hear a few people maoning but to be honest this hotel is one of the cheapest all inclusive hotels ive seen, so if its not to your taste there are a few good restaurants just across the road, we met a great family there and on our last night decided to go out for a meal there.
The entertainment is ok, the kids in the hotel tended to get up dancing etc and we had a good laugh at some of the acts which were on.
To be honest we did not use the pool this was mainly due to when you got down to the pool most of the sunbeds were taken apart from close to the hotel which are fine but this only gets the sun till two or three then it dissapears over the hotel.- We tended to stick to the Platje de fenals beach.
We had a really good time and would definately recommend this hotel.
Travel operator: Medinland
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